Nana Plaza
Nana Plaza, Soi Sukhumvit 4, Khlong Toei District, 10330, Thailand- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities
Experience luxury at its finest with an outdoor swimming pool, a fitness center, and a rooftop bar offering breathtaking views of Bangkok's cityscape.
Convenient Location
Located near BTS Nana Skytrain Station, our hotel provides easy access to popular attractions, bars, restaurants, and shopping centers like MBK, Siam Paragon, and Terminal 21.
Comfortable Accommodations
Relax in well-equipped rooms featuring flat-screen TVs, free toiletries, and cozy seating areas. Enjoy a delicious continental or buffet breakfast at our on-site restaurant.
Book your stay at Novotel Bangkok Sukhumvit 4 for an unforgettable experience in the heart of Bangkok!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
33 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
36 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Tout était bien, personnel à la réception et conciergerie, accueillant, souriant, chambres propres bien équipées, belle vue, piscine et bar rooftop sont magnifiques.
مافطرت بس توقعاتي فطورهم جميل
الموقع ازدحام وأكثر شي بارات
المرافق ونظافة الفندق
الشارع المقابل للفندق
The properly and facilities are great.
The location is being significantly influenced by street walkers selling sex and at night it is VERY uncomfortable to go out on foot. I also seen that there are a number of men taking women off the street up to their rooms. I was personally offended in the elevator and inappropriately touched and spoken too.
Le rooftop est exceptionnel
شكرا ً .. لكل موظفين الفندق خدومين وبشوشين والفندق بدون مجامله نظيف ومرتب وكان يوم عيد ميلاد ولديه وسوله مفاجاه بدون ما ندري يابو له كيكه للغرفه وغنى له شكرا من قلب …. Thank you so much for good service and thanks for my son’s birthday cake 🌹🌹🌹❤️❤️❤️ the hotel it’s very nice and very clean and the staff are nice and friendly and welcoming 🌹🌹🌹thank you again
كل شي
أسلوب موظفة إيمي كانت وقحة وغير مهذبة وغير متعاونة
Widok z basenu
Generalnie z czystością bardzo słabo. W łazience fugi obrzydliwe brudne, nasz pokój, który otrzymaliśmy nawet nie został odkurzony. To samo dotyczy restauracji, ekspresy do kawy ohydnie brudne. Pokoje bardzo małe.
خياري الافضل للسكن في بانكوك لقربه من شارع العرب - نظافة المكان ووجود بقالة في الاسفل تفيدك في كل الأوقات
لا شي
Wonderful location.
All over are okay, especially the stuff are excellent.
สถานที่สูบบุหรี่ ไม่สามารถดูดได้ริมสระ เสียเวลาพักผ่อนต้องลงไปสูบด้านลง
已經住過好幾次了,但這一次 每天早上很吵,可能剛好房間在員工通道 每天早日8點開始,關門超級大聲 都會被嚇到,每天早上好幾次 很擾人,不確定是員工通道的門還是樓上
Todo, las habitaciones estaban limpias y contaban con todo lo necesario. El personal excelente en el trato y en las formas. La ubicación es perfecta, eso si te tiene que gustar el jaleo por la noche ( aunque no se oye nada en el hotel)
Don’t like a cleaning. Now 18-37 and it’s still dirty.
Unfortunately they are counting cents Why should i request dental kit, shaving kit separately This makes me uncomfortable
Perfect price and location
Loved everything
Everything
Nothing it was perfect
The location and cleanliness
The bathroom is open to the bedroom without any partitions, and this is extremely annoying.
Not family vibes around
ماينفع أبدا للعوائل أبدا لكن موظفين الحمدلله زينين وعندهم التامين 5000 بان مفروض اقل فنادق راقيه ارقى من جي 2000 بات او 1000 بات
ماينفع أبدا للعوائل أبدا لكن موظفين الحمدلله زينين وعندهم التامين 5000 بان مفروض اقل فنادق راقيه ارقى من جي 2000 بات او 1000 بات
لم يعجبني شي
التكييف حار و موقع الفندق غير مناسب و الموظفين غير متعاونين بتاتا و كذلك الفطور اقل مستوى لم يتم حجزه مرة اخرى اطلاقا
قريب شارع العرب بس في سكه شوي غير نظيفة زين للسكن كمن يوم بس كتمه شوي الفندق مب شرح
The brakfast spread was impressive and satisfying
All went good for me
Location is too good
Good breakfast
Location proximity to soi 4th/8th is ideal! All the staff FD/Bell/Housekeeping were amazing! Mai at F&B breakfast is a very pleasant person to see in the morning and made you feel so welcome! Contract airport driver Adam is awesome and his van is super nice and he is very prompt for airport delivery at odd hours!
I don't have any complaints.
Ben al een 15-tal keer in dit hotel geweest. Is altijd uitstekend.
De gangen zijn wat ouder.
Piscine qui ferme à 18h, impossible donc d’apprécier un cocktail et de se baigner au meilleur moment de la journée… décevant…
Piscine qui ferme à 18h, impossible d’apprécier un cocktail et de se baigner au meilleur moment de la journée.. Décevant…
Our stay at Novotel was amazing from start to finish Special mention to Dear at the breakfast restaurant for being so attentive to our family's needs every morning. The staff here truly go above and beyond!
I have been staying at Novotel Bangkok Sukhumvit 4 since 2017, and every visit reminds me why I continue to return. It has truly become my home away from home whenever I am in Bangkok. This visit was especially memorable because it coincided with one of the happiest moments of my life - the birth of my first grandson. Although I had to shorten my stay and return home earlier than planned, the team at the hotel made the occasion incredibly special. When I returned to my room, I was deeply touched to find beautiful personalised decorations, a framed keepsake, a handwritten congratulatory card and thoughtful gifts celebrating the arrival of my first grandson. It was a completely unexpected gesture that I will always remember. It reflected not only exceptional hospitality but also genuine kindness and care. My sincere thanks go to Mr Raphael, General Manager, whose leadership has created an outstanding culture of guest service. I would also like to acknowledge Mr Vikrant, Hotel Manager, Ms Rattana, Front Office Manager, and Ms Nancy (Nan) from the Front Office team. Their warmth, professionalism and attention to detail are among the many reasons I continue to choose this hotel year after year. The concierge and bell teams deserve special recognition for the seamless airport pick-up and drop-off service they provide. Their efficiency, friendliness and willingness to assist make every arrival and departure effortless. The dining experience continues to be one of the highlights of every stay. Chef Tony and his restaurant team consistently provide exceptional food and outstanding service. They are always attentive to my dietary preferences, including preparing fresh avocado and accommodating my special requests without hesitation. It is this level of personalised service that makes every meal a pleasure. I would also like to thank the housekeeping, engineering, security, front office, concierge, bell desk and every member of the hotel team. Their professionalism, friendliness and genuine desire to ensure every guest has a wonderful stay never go unnoticed. Novotel Bangkok Sukhumvit 4 is much more than an excellent hotel. It is a place where guests are welcomed like family and where service consistently exceeds expectations. My heartfelt thanks to everyone for making another stay so memorable. I look forward to returning to my home away from home in Bangkok very soon.
พนักงานทุกคนน่ารักบริการดีๆ โดยเฉพาะ “คุณเดียร์” (Khun Dear) ดูแลเอาใจใส่ดีมากตั้งแต่มาถึงจนกลับ และได้ขอรีเควส HBD Cake ให้เพื่อนย้อนหลัง น้องก็จัดมาเซอร์ไพรส์ให้ น่ารักมากๆ เพื่อนชอบมากๆค่ะ ส่วนไลน์อาหารช่วงกลางวันหลากหลาย และมีเชฟคอยเติมอาหารอยู่ตลอดเวลาค่ะ ไว้วันหลังกลับไปทานใหม่นะคะ:)
Friendly, well English spoken front desk staff. Quick check in and generally great environment. Highly recommended.
The food was great special thanks to Dear for going the extra mile.
مدخل الفندق سيء جداً ولاينفع للعوائل والاستقبال وقت الدخول للفندق مارضيو يدخلوني الغرفة الين ماتجيب إثبات للأب انه اللي معايا ابناىي
الاستقال يدققون وقت الدخول وكانت الرحلة أنا وأبنائي فقط من غير والدهم وطلبو إثبات للأب ولم يكن معي الين تواصلت مع أبوهم وارسل صورة إثبات وقبلو دخولي للفندق
The room was always clean and well maintained throughout our stay. One day, we accidentally spilled some cola on the floor, and it splashed onto the bed sheets. Somjai (Pla) and Fontip came to our room straight away, cleaned everything thoroughly, and changed the bed sheets so quickly. Their prompt response and attention to detail were truly amazing. We also booked our room as a walk-in, and Mindy was incredibly helpful. She explained everything about the room clearly, answered all our questions, and made the check-in process smooth and welcoming. Thank you to Mindy, Somjai (Pla), and Fontip for your outstanding service. You all made our stay so comfortable and memorable. We truly appreciate your kindness and professionalism! Ray, Toey, and May also went above and beyond by recommending a fantastic massage place and helping us book a taxi to the airport. Their recommendation was excellent, and arranging the taxi was incredibly helpful. If we hadn’t taken the taxi they booked for us, we would have been late for our flight. We really appreciated their kindness, thoughtfulness, and outstanding service.
This is my second stay at this hotel. I was happy with the friendly reception staff who upgraded my room to a higher level for an amazing city view . In addition, I am very thankful to the Concierge team of May, Nut and Toey who helped me find a shop that that specializes in audiovisual services and that what I actually came for. Great hotel location and top service will make me come again and again.
Location.
Security deposit was being charged on the daily basis and not on a full stay basis. There was no three-pin combined switch board power facilities in the room we had to request for a 500 baht worth travel three pin universal plug adapter from the hotel during our stay. Also, laundry bags were not free of cost usually it’s free everywhere.
Book with Mindy, she was excellent with great customer service and very very friendly and also provided tips. She was excellent in every way and made our stay very welcoming. The staff in general wear also excellent, very very good. Thank you so much We stay again in 2027 Daniel + Dessy :) Come to Melbourne one day
Met our needs
Difficulty communicating with the staff
מלון טוב נקי שירות מצויין
המיקום גרוע באזור של מוסלמים והודים לא כיף לטייל שם בלילה
Clean and comfortable beds.
The elevator should have air ventilation. The body smell of some people stinks in the elevator. I couldn't breathe.
نظيف وجميل وهدووء وعزل داخل الغرف .. هو في شارع نانا .. تروح تمشي لشارع العرب والمطاعم .. والمساج اللي قدام الفندق جميل ونظيف
المنطقه الخارجيه للفندق تصلح للشباب فقط .. العوائل لا ..
As an Accor Platinum member, my stay at Novotel Bangkok Sukhumvit 4 was absolutely exceptional. The hotel truly knows how to recognize status and deliver top-tier hospitality. The location is perfect—it is incredibly close to all the hustle and bustle and the BTS station, making commuting around Bangkok so easy. The hotel even provides a free shuttle service to the BTS station, which is a fantastic and convenient bonus! Yet, despite being near all the excitement, the hotel itself remains wonderfully quiet and peaceful. The Platinum meal benefit was fantastic. I received a complimentary meal once a day, and the food was outstanding. The Tom Yum was incredibly rich and authentic, and the coconut drink was the perfect refreshing treat. A special thank you to Jarm for the outstanding service. Jarm was so polite, attentive, and made sure every mealtime was a delightful experience. Thank you, Novotel Sukhumvit 4 team, for an amazing stay. I will definitely be back!
Room was very nice and clean and staff was very helpful and kind
Staff were amazing, the hotel itself was beautiful. Very convenient central location
Gym could have been better
tutto
niente
とにかく素晴らしい! またきます。 誕生日のお祝いも嬉しかったです🙇♂️
Nice staff and good breakfast. Nice bed. Good wifi.
الموظفين رائعين جميعهم دون استثناء
الموقع
الموقع ممتاز والطاقم متعاون
المكيف لايمكن التحكم في البروده وتصريف المغسله سيئ والمصعد بطيئ والغرف صغيره غير التي في الصور
Location to shops
Where it is didn’t realise it was in red light district probably was my fault for not researching enough :( wasn’t overly suitable for kids at night.
Amazing food. Mai and team were really helpful. Amazing value.
I was having a service from Novotel. I had an excellent and exceptional service especially from Khun Dear. She gave me a best experience here while I stay. I really appreciate your hard work. Cheers!
كلشي حلو ومرتب ونظيف والتعامل جيد
مكانه قريب من بارات
Great customer service. Made me feel very comfortable with the check in process and very welcoming. Will definitely recommend and come back
It was nice and clean and staff were very nice and polite with lots of respect
Roof top pool with view was fantastic and bfast was great too
Nothing at all. The hotel is not clean and not good at all for families. One of the room given close to the elevator so due to the noise of the elevators movement could not sleep. I took my family to sleep in my room. It was real nightmare night
The way to the hotel is very disgusting particularly at night.
!
Great service and great atmosphere thanks ta Annie and jram
Delicious breakfast and wonderful service. Khun Dear was incredibly attentive and helpful.
Keep returning to this great hotel in a convenient and fun location. Staff including Dear at the hotel coffee shop are outstanding.
The hotel was located close to the event venue.
الموقع والنظافه
قلت الخيارات في الفطور(الحلال)
Perfect. Thums up for Porrin and Emron.
Rooms were spacious and comfortable. Restaurant service and variety of food is very good but I would request for more Thai dishes.
Location
Gym, this is gym like for hotel 2 star
This hotel is in an excellent location for the Nana area, rooms were comfortable and housekeeping staff did great job. We were in room 1923 which did have some noise from the lift but didn't bother us enough to be moved. The rooftop bar and pool area has a fantastic panoramic view of the city and was not to busy when we used it so easy to get sunbeds. We only had dinner on one night in the restaurant on ground level and could not fault it , the restaurant staff (Pa , Deer , Jarm and especially Annie looked after us during our meal. I have to say the reception staff were very friendly and helpful with any problems we had. Overall a great 5 night stay.
Super friendly service specially FAH and Lingling I have visited several times same good service everytime All facilities available in the premises
Location , staff
Out dated needs revamped, TV old style
Hello everyone i am from punjab india, 🇮🇳 Our stay at the property was absolutely wonderful. The location is perfect, with everything you need just a few steps away—there is a 7-Eleven right in front, and plenty of restaurants, clubs, and massage parlors nearby. The hotel staff is incredibly polite and helpful. My family thoroughly enjoyed the pool, which offers a great view. The food, especially the fried rice, was delicious! Another major plus point is the convenience: the airport is just a 25 to 40-minute drive at night, and the hotel provides a fantastic free shuttle service to the Nana bus stop every 30 minutes. It is a 10/10 experience for us!
Locatie is top. In de nabijheid van allemaal leuke bars en restaurantjes. Ook beschikt dit hotel over een fantastisch zwembad met een geweldig uitzicht vanaf de 24ste verdieping over de stad. Het zwembad is tot 18:00 open, daarna wordt het een bar en geniet je van een eveneens een fantastisch uitzicht. De menukaart is goed en het eten is lekker.
Wat mij alleen opviel was hoe ontzettend traag de liften werken. Ik zat op verdieping 20 en het duurde vaak enkele minuten voordat de lift op mijn verdieping was en eveneens minuten voordat de lift de begane grond had bereikt. Dat was simpelweg erg irritant. Daarnaast verbleef ik in kamer 2022 en daar klonk elke minuut dag en nacht een gek kloppend geluid. Alleen wanneer ik de airco in de hoogste stand zette hoorde ik dat geluid niet. Overigens erkende het hotel dit geluid (veroorzaakt door de liften) en heeft mij meteen een nieuwe kamer aangeboden. Deze service vond ik top.
Great service, staff greets really well
Highly recommended, team is extremely professional and ensured a comfortable stay. Special note for Emmy and Ing for being supportive and hospitable
نعم مع ضرورة ايجاد توفر الاكل الحلال بشكل اكثر
فقط قلت الاكل الحلال
Great location with party vibes! All good, breakfast delicious and varity, clean rooms, the rooftop bar has spectacular view.
All the staff were super nice especially the young lady at the pool who's name I didn't get, reception staff were also amazing
Lots of people left plates out side of their rooms, made the hallways smell like an Indian restaurant, someone should clear up more often
A well-run, clean, comfortable, and surprisingly quiet Oasis in the chaos of Bangkok awaits. When I booked this 5-star hotel, I had no idea the amount of late-night partying just down the road from the Novotel. But, thankfully, this hotel was beautifully run and none of the noise permeated through. The staff took care of every detail with pride. And, the hotel restaurant and its 24-hour room service promptly brought up food, but unlike every hotel I've stayed in within the United States, the food was excellent. So, if extreme partying, revelry at all hours, and a bit of vice within one's perrifreal is unseemly to behold, maybe try a hotel in a quiet district instead. But, if you want to me in the epicenter of what makes late-night Bangkok epic: night markets, restaurants, night clubs, and more, then check out the best hotel in the area. Shout out to the restaurant's management and staff one more time. They really outdid themselves.
The food and especially the service from Tawas really great🙏🏿
resepsiyondan bir kaç kere banyo kiti istememiz gerekti, onlar talebe göre veriyorlarmış
Jib from house keeping provided very good room services, so polite behavior
Very warm welcome experience with Emmy.
I would like to express my sincere appreciation to Ms. Dear for her exceptional kindness and care. Yesterday, my mom had breakfast at the hotel while I was unwell and unable to accompany or assist her. Since my mom doesn’t speak English, I was worried about how she would manage. Thankfully, Ms. Dear went above and beyond to make sure my mom felt comfortable, understood, and well taken care of throughout her breakfast. She was incredibly patient, kind, and attentive, making what could have been a stressful situation into a wonderful experience. When my mom returned, she couldn’t stop talking about how kind Ms. Dear had been and how welcomed and comfortable she felt. Experiences like this are what make traveling so memorable. Genuine hospitality comes from people like Ms. Dear Thank you so much, Ms. Dear, for your kindness and outstanding service.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.6/10Rooms are frequently described as very clean and housekeeping is praised; however there are reports of inconsistent cleaning timing, occasional supply (soap) shortages and worn carpets in some areas.
Service
9.7/10Staff are repeatedly highlighted as friendly, professional and helpful (concierge and specific staff named). Some operational delays (late room cleaning, slow refilling, unfulfilled requests) occurred but overall service is a strong positive for guests.
Location
7.8/10Many guests praise the central location, proximity to transport, parks and malls; multiple reviews warn the street/area in front of the hotel is unsuitable for families and describe a shady or problematic immediate frontage.
Room Quality
7.6/10Opinions vary: some rooms are modern and spacious, while others are small with limited wardrobe space, uncomfortable beds, worn carpets, and occasional maintenance issues (flashing light, need for repainting).
Amenities
9/10Pool and gym meet expectations and are frequently noted positively. However, elevator reliability has been an issue at times.
Value for Money
7.5/10Mixed to negative: at least one guest explicitly called it 'not value for money' and needed maintenance/refresh works reduce perceived value for some guests.
Food and Beverage
8.9/10Breakfast is often praised (including gluten‑free options); guests request more variety and vegan options. A minority reported poor food quality.
Overall Experience
8.9/10Many guests report great stays, friendly staff and plans to rebook, though several reports of uncomfortable stays, location issues for families and maintenance problems temper the experience.