Mercure Shanghai Global Harbour vs Similar Hotels

The room was fine but had a strong smell of cigarettes.

Generally reasonable rooms with a large bathroom, but issues reported such as a slipping shower head and noisy/ineffective AC in hot weather.

Variable comments on room quality; some rooms are dated, and others felt comfortable.

Rooms are described as comfortable and well-maintained with some mentions of bedding comfort.

The room was clean but hallways had a persistent smell of cigarettes.

Guests report inconsistent housekeeping (not always vacuumed, occasional dust on floor); towels and trash sometimes changed irregularly.

Mixed reviews regarding cleanliness, with some mentioning smell and old conditions.

Generally clean with some positive mentions, some concern noted about room upkeep.

Hotel is situated down the street from Global Harbor mall and Metro station but under construction.

Very convenient — close to Longde/metro (about 600m), riverfront, safe and good for walks; easy access to airport/Imago Plaza.

Frequent mentions of excellent location close to metro and activities.

Excellent location close to metro lines and various attractions.

Poor customer service at the front desk, with rudeness reported.

Mostly praised as friendly, helpful and professional; staff resolved room incidents quickly. One reviewer noted very poor staff, indicating some variability.

Positive mentions of friendly and competent staff throughout the reviews.

Staff is described as friendly and helpful, enhancing the overall experience.

Breakfast was bland and dry, only wontons were good.

Breakfast buffet positively mentioned (bread, pastries, eggs, sausages, fruit, etc.); breakfast quality cited as a plus.

Breakfast and dining options received mixed reviews on variety and quality.

Breakfast is well-received, although some comments on variety were made.

Standard amenities provided, but noted issues with construction.

Includes daily bottled water and shuttle service; lacks a fridge in rooms and vending machine interfaces may be only in Chinese.

Amenities include gym, pool, and restaurant, with some issues like jacuzzi not working.

Basic but sufficient amenities available, enhancing guest comfort.

Not the best value due to service and renovation issues.

Described as a good budget hotel for the price and location — generally considered reasonable value.

Generally good value, especially for those attending events nearby.

Good value for the price, especially considering location and services.