Riviera Zen Hotel Adult Only

Чистый отель. Уборка номера каждый день. Доброжелательный персонал.

Однообразное и скудное меню. 2 вида мяса и то курица и индейка иногда рыба. При цене как за 5 звёзд. Возможно из-за локации. Отсутствие анимации. Отель для пенсионеров.

Čistý, výborný, zaujímavý hotel, Milý personál, super prostredie :) odporučame

Všetko bolo v pohodičke

Location,clean, very good quality food.

None

Das Essen und die Mitarbeiter waren exzellent. Die Räume wurden jeden Tag aufgeräumt und gründlich sauber gemacht. Auch die Handtücher wurden regelmäßig ausgetauscht. Vor allem die Gerichte waren sehr frisch zubereitet und unglaublich lecker. In anderen Hotels wo wir bist jetzt waren ,gab es zwar mehr Auswahl, aber das Essen war dort nicht so frisch. Hier im Hotel war das Essen wirklich sehr gut. Insgesamt waren wir sehr zufrieden.

Wäscheständer waren nicht optimal

Çoğu yere yakın

Yemekleri pek güzel değil ve hizmetleri kötü.. otelin çalışanları (herkes değil) getgekten hiç samimi ve yardımcın olmuyorlar. Temizlikci ablalar gerçekten çok tatlı ama daha iyi temizlik olabilirdi - musluğun orası ve lavabonun içi filan. Yemek saatleri çok kötü ve neredeyse her şey ek ücretli? Portakal suyu bile. Hiç bir beklentiniz yoksa burayı beğenebilirsiniz ama genel olarak 4 yıldızlı bir otel gibi değil bence

Uzasne ciste a moderni ubytovani v krasnem hotelu.

Second time here. Liked it.

Bar closes at 23:00 even during FIFA 2026 WC. No peanuts in the bar. Welcome coffee (instant coffee) is only served once. The bed consists of two single beds joined together, they easily slide apart. The hotel reserves some superior rooms and rooms with a view to offer them as upgrades at check-in.

Fin plassering rett ved stranden, men et stykke unna sentrum og gode resturanter. Fint basseng og renslig.

Dårlig utsikt, det er tydelig at de skal ta ekstra betalt for utsikt, vi så rett inn i en murvegg. De plasserer også festfolkene i dette området. Rommene er svært lytt så mye bråk.

Uitgebreid buffet

Lawaai van de omringende zaken.

Стильный, современный, новый городской отель. Прекрасно расположен. Кухня, правда, не очень. Но это не портит хорошее впечатление🙂. Рекомендую

A pasos de la playa El personal maravilloso

Me gusto todo solo que la comida le pongo un 8

Mooi hotel op een goede locatie, netjes, schoon, goede service, goed eten, helemaal top!

Lokalizacja , obsługa , śniadania

Très bien situé au centre ville avec tout les commodités.

Hotel a régresse cette année la chambre accessible tous est détérioré les bar depuis cassé également le ciege de douche pas savons bref je ne le recommande pas au personne handicapées.

Good

Good

Very friendly and nice reception staff. They provided a wonderful room with a sea view at no extra charge! Early check-in without extra charge! Very appreciated ❤️

Чудесное место, отличная локация! Внимательный, доброжелательный персонал. Удобный, просторный номер! Было куда припарковать машину. Отличный завтрак! Рекомендую!

Proper hotel en supervriendelijk.

Niets abiance of animatie,geen muziekje

Современные номера, уборка каждый день, рядом с пляжем

Отношение некоторого персонала, вели себя довольно не приветливо, в отличие с гостями другой национальности. Даже если некоторые услуги не были включены в пакет, обращение было недружелюбно.

Lämmitetty uima-allas oli parasta

Siisti hotelli ja hyvä ruoka. Jos aiot käyttää hotellin baaria niin ota ihmeessä all influenssa tulee halvemmaksi

Superbly comfy and clean. Fabulous staff

Smoking allowed

Расположение отличное

Убираются редко и не очень хорошо, еда не очень вкусная и за всё берут деньги, даже за дополнительную воду. Коридорный просто требует чаевых и очень недоволен, если их не дают.

Et rigtig dejligt hotel med perfekt beliggenhed tæt på stranden. Værelset var lyst, rent og komfortabelt, og personalet var både venlige og hjælpsomme. Morgenmaden var frisk og indbydende. Et oplagt valg, hvis man vil nyde stranden og slappe helt af.

Alles

I would like to start with this this a very very very clean hotel. Public areas and rooms are modern and kept very clean. Food is what you expect...diffrent everyday edible. But...other reviews are right with what they say. They will put you in a room with a view and tell you its for free the first night but if you want to stay in that room for the rest of your stay you will need to pay 30 euro a night! Just makes more work for the cleaners that. I asked for a room on a high floor at the end of a corridor near no lifts or stairs as im a very light sleeper i couldn't care less about the view but the receptionist insisted we only have this room for 1 night and will need to move rooms the next day which is fine as this room was directly opposite a lift and I begged him for a room at the end of the hall on a high floor for when we moved rooms. This seemed to be impossible to accommodate! So insted I ended up on a lower floor with the loudest upstairs neighbours!!!! I had to go up and ask them if they could quiet down and they did apologise  but continued to bang every footstep! I even messaged the hotel 5 days in advance just to ask if they could help me out, and they replied, "we have noted your request," only to have done the complete opposite. This complaint could have all been avoided if the hotel could accommodate their guests' requests and not make us pay to be on a high floor. I diddent care if my room was facing a wall or a bin shed. i just needed a room so no one was above me or near any lift and the end of a hall! Arriving quite late, we were given a packed lunch, which was very kind of the hotel to do this. Howewer there was a man who insisted he took our bags to the room and hovered in our room blocking the door and I kept saying thank you and I relised hes waiting for a tip!.. I belive tips should be given if I feel the service I have been provided ither helped me out or was a genuine nice gesture...not to be begged for...when we moved rooms the receptionist suggested he took our bags again to which i quickly refused! I would of happily give a tip if they could of honoured my request. But not to of done the opposite. Overall the hotel is a lovely hotel!

Fint værelse, men altan med udsigt til baggård med affald. Blev påtalt ved ankomst, men først over halvvejs fik vi tilbudt andet værelse, - også med baggårds-udsigt. Der måtte ryges overalt på terrasserne, ingen “ikke-ryger-afsnit” i det fri, så vi var passiv-rygere hele perioden. Forslag om et lille røgfrit område blev afvist. Der skulle betales for håndklæder til pool / strand, - ville have været rart at vide på forhånd, så vi kunne have medbragt egne håndklæder. Buffet-restaurantens frokost- og aftensmad var skuffende, - oftest kylling og kødboller i forskellige varianter, nogle dage hele fisk, pommes frites morgen / middag / aften. Og så ville det have været rart at vide, at hotellet bruges meget til charterrejser, - vi havde nok andre forventninger til et 4-stjernet hotel for “adults only”.

Sehr gute Lage, wunderbares Personal, sauber, sehr leckeres Essen, sehr bequemes Bett

Nachts gab es Lärm von der nahegelegenen Straße und auch von Unterhaltungsveranstaltung

Convenient. Cleaning every day. Freshly renovated. Quiet and calm. Wonderful, helpful staff

Rather dreary and monotonous breakfasts. Bad coffee

Very nice all-inclusive hotel by the beach. Literally just a few steps away from the famous Kleopatra Beach. This hotel is Adults Only, which makes it nice and quiet. Food is great and every meal is a pure pleasure. Rooms were spacious and tidy. Atmosphere at the hotel was always nice and staff very friendly. Great value for your money! Only bad thing was that the beach bar/sunbeds weren't included at the all-inclusive.

Все отлично

Слишком большие подушки

Nice hotel , close to the beach. Clean rooms, very good food, friendly and helpful staff. Close to a lot of Alanya tourist attractions.Recomended.

Everything was perfect. Starting with the location in the center of the beach, the rooms were modern and very clean, the food was very tasty and varied. All the staff were polite and helpful. In a word, wonderful.Highly recommended.

Ljubazno osoblje, dali su nam gratis all inclusive i nemamo riječ za reći, hrana i usluga odlična

Great hotel. Nice, clean rooms. Food varied, everything was fresh and very tasty. Staff helpful and nice, always smiling.Beachfront location in the city center. Thanks to Mr. Hanifi Sari, all the receptionists, chefs, waiters, and housekeeping lady for a wonderful time at this hotel.Highly recommend.

Very nice and fresh with great location. The only negative was that a lot was not included in the all-inclusive, e.g. freshly squeezed juice (which they put next to the artificial juice that was included) beach towels, cocktails, etc.

Ćalisanlar guler yuzlu hizmet kalitesi gayet iyiydi merkeze yakinlik temizlik konusunda da guvenilir

lokalita, hotel, vynikajúce jedno, milý personál, čistota

nič som take nenašla čo by sa mi nepáčilo

Pasta menüsü dışında herşeyi iyi yemekleri konumu konforu personel güleryüzü güzeldi herşey dahil kaldık kötü arıyorum ama bulamıyorum şu var araç park yeri yok ücretli parka koydum çok önemli değil günlük 50 tl idi şezlong ücretli idi ondada hediye kupon verdiler iyiydi

Lokacija hotela je jako dobra, osoblje jako loše, totalno nezainteresirano , moglo bi se reći nekulturno, oni nikada ne pozdravljaju prvi, vi morate prvi pozdraviti , imate osjećaj da su zasićeni i čekaju kraj sezone, da se odmaraju.

Moglo je biti puno toga bolje, odnos osoblja prema gostima, oni su dovoljni sami sebi, gosta ne primjećuju dok im se on ne obrati. Hrana je količinski bila zadovoljavajuća ali se sve svelo na istu vrstu hrane kako za doručak tako i za ručak i večeru. Mali izbor kolača autohtonih, sve se svodilo na neke improvizirane kremaste kolače koji nemaju nikakve veze sa Turskom.

Очень хороший отель, расположение отличное, рядом отличный пляж Клеопатра, тихая дорога, на улице рядом много хороших ресторанов и кафе, канатная дорога. На территории большой бассейн. Есть небольшая парковка для авто. Завтраки нормальные даже по турецким меркам.

freshly renovated, cosy, quiet, lots of Europeans

The hotel only has two parking spaces, and they are very very tight, so keep that in mind.

Konumu çok iyi. Temizlik, personel ve odaların durumu gayet iyi. Kahvaltı yeterliydi. Havuz alanı küçük ama denizi tercih ettiğim için sorun değildi. Tekrar kalmak isterim

New furnished rooms and the dryer rack on the balcony. The staff Is nice. We were allowed to use the showers in the sauna zone after we checked out. We received 2 bottles of water for our trip back home.

The kettle in the room is leaking if you put more than 200 ml. We asked to replace it, but the new kettle had the same problem. The staff pretended that they didn't know about this problem. Probably not many people use the kettle and complain. But we used it as I need to take warm water regularly. The reception information notes offer to buy a late check out option but we couldn't receive it. They told us that the hotel was booked out.

The hospitality on high level. Staff welcoming you on each corner. The service will exceed your expectations Ahmed the receptionist is the right person will make your stay memorable

Private parking not available

We stayed at the Riviera Zen Hotel in Antalya for 5 days, and unfortunately, our experience was far from what we expected or were promised. From the moment we arrived, things felt off. Despite already paying for a room, the staff insisted we pay for an upgrade upon check-in. It felt like a scam from the start. To make matters worse, we arrived late and hungry, and were only offered a piece of bread and a plum. That was considered a “late-night snack” in their all-inclusive package — we were starving. Speaking of scams, beware of a tour operator named Yusuf and his colleagues. We were scammed by them and would strongly advise future guests to avoid booking anything through the hotel or its associated contacts. The hotel staff, particularly the man running the hammam/spa, was relentless. He asked us every single day, multiple times a day, if we wanted a treatment — despite our clear and repeated “no.” It felt invasive and pushy. I had to eventually explain to him that it is always going to be a no as I cannot participate in any spa activities and to stop asking me. Now let’s talk about the food. In a word: atrocious. Breakfast, lunch, and dinner were all equally bland and tasteless. We ended up eating out for most of the trip despite paying for all-inclusive. And it’s not really all-inclusive — orange juice cost us 100 TL, and cocktails or mocktails were not included. My husband was literally chased down for payment after grabbing a drink we assumed was part of the package. Every time we picked something up, we had to ask, “Is this included?” It completely defeats the purpose of a relaxing vacation. The entertainment was non-existent. One belly dancer performed for about 10 minutes on a Saturday night. That was it. The pool was always overcrowded, and the layout of the hotel was poorly thought out and uncomfortable to navigate. The only positive thing I can say about this hotel is its location — it’s close to shops and a variety of outside restaurants (which you’ll need, because you won’t want to eat at the hotel). Also, be warned: despite what you might think, this hotel is a full 2-hour drive from Antalya Airport, not a quick trip at all. Based on this experience, I will not be returning to Turkey, and I certainly won’t be recommending Riviera Zen Hotel to anyone. If you’re reading this — do yourself a favor and book elsewhere.

Beliggenhed og voksenhotel

At solvognene var optaget fra kl 6, så man skulle stå tidligt op og smide håndklæde på en

Still here and it’s my last night here. I was expecting this hotel to be really good but was extremely disappointed. I booked a type of room that I only could book at the time online. When I arrived at the hotel I was offered dry bread and a plum (yummy yeah right) as their kitchen finished at 20:30. I was so baffled when I checked in. The gentlemen on the desk mentioned that they could offer me a sea view room on the 5th floor (top) for free on the first night but will have to change to the 1st floor which the rooms have inadequate lighting as the view is opposite a brick wall. If I don’t want to pay extra. This is a no brainer tactic for us to pay more money. I ended up paying for the sea view room due to having better lighting and my wife being pregnant as well. On the 1st floor was too close to the smoking area. Now the food!!!! Definitely not catered for the Brits and it lacked variety of choices. The taste was disgusting. I paid for all inclusive for it to turn out to be not all inclusive. To have fresh squeezed orange juice you have to pay which I was unaware of. Staff : To be blunt they’re miserable and I don’t want to see them again. Every time I walked past the Spa man in the hotel he kept hassling me for a Turkish Spa when I told him so many times NO! NO! NO! **IMPORTANT MESSAGE BELOW** The Holiday assistant Excursion who go by the name Turkey Guide Service which will appear on your bank statement as SunLove Tour will mislead you with cost and information. His name is Yusuf the man who scammed us. Please avoid that company and him at all cost. By the way the WIFI will forever kick you out.

A Disappointing Stay at The Riviera Zen Hotel Our recent all-inclusive package holiday to The Riviera Zen Hotel in Alanya, Turkey, booked through Thomas Cook, was unfortunately a deeply frustrating and disappointing experience from start to finish. The issues began immediately upon arrival. The airport transfer was an astonishingly long three hours. This extended journey included an unwelcome stop at a row of shops where we, as first-time visitors, were clearly taken advantage of, being charged the equivalent of £15 for a single ice cream cone! The return transfer was even worse, clocking in at four hours, with the driver attempting the same exploitative shop stop, thankfully unsuccessful this time. Upon finally reaching the hotel in the early hours, exhaustion led us to promptly fall asleep. We awoke to what we initially thought was still darkness, only to discover it was well into the afternoon. This disorientation was due to our room's severe lack of natural light – the balcony faced directly onto a wall of another hotel. To get a room with adequate light, we were forced to upgrade for an additional £20 per night. With no Thomas Cook representative on-site and unable to reach them, and my partner understandably distressed, we felt we had no option but to pay, adding significant unexpected costs to our holiday. What followed was a series of frustrations. Our "all-inclusive" package proved to be anything but. Many types of alcohol were excluded, and even basic beverages like orange juice incurred extra charges. By the end of our stay, these hidden costs far exceeded the initial price of our package deal, leaving us feeling thoroughly scammed. The hotel also appeared to cater predominantly to German guests, making us feel like second-class citizens. Securing a sunbed was a daily battle, with towels placed before dawn by other guests, a practice the hotel seemed to condone. Even the television channels were exclusively in German, with no English options available. While the staff were generally polite, it felt as though their hands were tied regarding these issues. During a recent heatwave, the hotel pool was almost unusable due to overcrowding, primarily with German and Dutch guests. Venturing to the beach offered little respite, as we were charged for everything, including non-alcoholic drinks, by the hotel. On a positive note, the food was consistently good and adequately seasoned. However, this was one of the very few highlights in what was otherwise a holiday we couldn't wait to end. We left Turkey with no desire to return, feeling utterly exhausted and convinced that this entire experience was a well-orchestrated scam.

Was really excited and looking forward to my holiday at riviera zen based on these reviews only to be left very disappointed. I never write reviews but don't want others to be led into the same trap as we were ! On arrival to the hotel at 3am we checked in at the desk, the staff member gave me our room key and said they would ' discuss upgrades tomorrow' and pointed at a board on the reception which explains upgrades ( 30 euro a night for sea view etc etc.). We got to our room which did have a nice view so we were happy. The next day we were sat round the pool at 2pm and a staff member approached me and my partner and asked us if we wanted to keep our room? And if we did we needed to pay at the desk. We were confused by this and asked to speak to the manager. The staff were quite stand offish regarding this situation and I felt quite intimidated, stating our room wasn't ready when we got there however we said this isn't our fault and we now have to pack everything back up to then take to another room. This completely put a downer on our first day. Seems like they do this to most guests to try get more money out of them for ' upgraded room' it's just completely unfair. The all inclusive buffet is very repetitive, breakfast was awful with not much option. We ate out quite a lot. You have to pay extra for orange juice and the all inclusive alcohol is very limited, cocktails are not included which was a massive let down. We felt the all inclusive was not worth it at all. There are not enough sun loungers to guests so getting a sun lounger if you're up past 9am is impossible, we had to set an alarm for 7am to put towels down and even then we didn't always get a good spot. It's a very cramped pool area with the same repetitive music all day. They must put a playlist of 7 songs on repeat all day, it got very annoying! Limited entertainment at the hotel This is not 4 star in my opinion and I expected a lot more for the price we paid. The only positives were the cleanliness of the hotel, it was clean and bed changed daily. The location is good, near the beach and restaurants to escape the all inclusive. This hotel is extremely basic and I wouldn't stay again.

Arrived with friends at 9pm on a Sunday evening only to be informed our rooms were not ready. We were given a room overlooking the pool and if, the next day we wanted to stay in it we could pay €25 per night! When chatting to other English travellers all were offered to upgrade on arrival. After booking a year ago our room should've been ready! Our balcony view overlooked a wall and the rest area for the neighbouring hotel. We had to put towels over the balcony to get Privacy as at one point about 11 staff there chatting/smoking. (Room 105) The rooms are nicely decorated, plenty of hanging space and great shower. Hairdryer provided, just wish Hotels wouldn't put them in bathroom as gets too hot! Need to be in the room where the air con is. Breakfast very disappointing, no decent cereal. Food in general was very bland/samey/cold. Spaghetti bolognese every night. A microwave would be good to warm food and a decent toaster! The timings of restaurant very limited, evening meal finished at 8.30 (2 hours) breakfast 10.30 (3 hours) and lunch 2pm (1.5 hours) The drinks on the all inclusive were very limited, vodka, gin, raki, local wine & beer! Everything else had to be paid for. The pool bar closed promptly at 11pm & staff refused a drink at 10.50 one evening as we had 4 (almost empty) glasses on our table. Very limited entertainment and the music played was on a repetitive loop! The sunbeds round the pool were too close together & pool very crowded with inflatables. Tiles very slippy when wet. Did enjoy the spa, although sauna area was unavailable. Hotel very clean although not sure reception area floor needs buffing at 10pm at night when people relaxing on comfy sofas! Overall very disappointing and will not be travelling to this part of Alanya again as also too far from airport.

Really nice and clean room, good location, friendly and helpful staff

Dinner ended pretty early (20:30)

So we arrived 21:00 on a sunday evening to be told our rooms were not available but they will upgrade free of charge for the first night and then it would ex amount per night after that, well we had booked a year ago so not sure why room was not ready, any way we never accepted the upgrade. Be prepared as this happens to most people when speaking to others. Next day we were given our rooms that we had paid for, all rooms are the same inside except the cleopatra suite but it is down to the view for the upgrade. Me personally doesn't bother me as I only use the room to sleep in and it was too hot to sit on the balcony as it was like an oven, also where our room was above the restaurant so could hear staff early in the morning. Rooms are nicely decorated and have kettle, fridge and hairdryer. Air con was the best thing though. Pool is pretty small and should not allow inflatables or ball games and area does become quite slippery. Sunbeds are too close together and you feel like your on top of everyone. Also uncomfortable, so mattress on them would be better. Be prepared to get up early to get a sunbed if you want a good spot. Food is pretty boring and cold and samey. Better choice of cereals for breakfast and a toaster you don't need to put the bread through 3 times to get any colour. Microwave to heat food up is needed. Timings for meal times need to be adjusted, dinner stops at 8.30 sharp and the staff cannot wait until it is aswell, with all taken away quickly. Drinks choice is bad for all inc, vodka, gin, raki and wine, bar also stops dead on 11pm! Cannot fault the cleanliness of the hotel though but being 2hours away transfer time will not be coming back to Alanya.

Hotel is very misleading. It’s all inclusive but very limited as many things cost extra I.e. cocktails, fresh orange juice. Doesn’t provide beach towels. Says on the website that they have table tennis which is false. They also claim that sauna and Turkish bath is free a certain time which is false. Bed was not made on arrival. Most staff are quite rude and dismissive. Only good thing about this place is the food and the guest relations manager Esra.

Erittäin siistiä. Henkilökunta ystävällistä. Loistava ruoka!

Well im on my last day here & cant fault the hotel its spotless, food is really nice plenty of choice, staff are so welcoming. Rooms are to a high standard our room was cleaned everyday and our maid always made nice shapes on our bed with covers and flowers , Its a lovely chilled relaxed hotel I would definitely return Thanks riveria zen for our enjoyable stay,

Amazing hotel - you want for nothing here!! Staff are so kind, friendly and attentive, beautiful rooms and amazingly comfortable beds, amazing food, lovely wine. Included in the all inc. is everything you need - drinks (very good and good options), ice creams, cakes, fresh fruit provided all day, fresh waffles or crepes at the pool on Saturday afternoons. I will definitely be returning here and highly recommend. It was such a relaxing hotel - I usually head for the beach on my holidays but we did not leave the pool where we had everything we needed.

Wonderful stay at the Riviera Zen with a special touch by Esre today for my husbands birthday and arranging a surprise bottle of champagne on his favourite table. THANK YOU. Perfect for couples, great location and within walking distance of Cleopatra beach.

We came to Alanya with my sister for 3 days to relax. We extended our stay 2 more days as we were happier then we expected with our hotel. The staff is wonderful, location is the best (hotel has beautiful pricate beach with great and inexpensive becah menu), rooms were super clean, and open buffet breakfast was with so many great options! We wish we can stay even more. We will definitely come back! Highly recommended.

Great hotel in Alaniya - just 150m from Kleopatra beach. Clean, modern, great breakfast, nice pool. The only downside: * if you add a guest after booking - it might cost you unreasonably more money, I did not expect that

Very good breakfast. Fresh fruit and plenty of choice of food. Nice hotel staff. Clean and quiet - perfect for relaxing. A big advantage is the heated pool in which it is great to swim on colder November days. Rooms new and very clean.

Great staff, nothing too much trouble

You couldn’t fault anything at the hotel. The staff were all very friendly, hard working and helpful and the hotel was spotlessly clean. If I return to Alanya I would definitely stay again.

Lovely hotel. Staff were friendly and professional. Food was excellent (huge choice at breakfast). The room was clean spacious and comfortable. I would stay again.

Honestly there was nothing to complain about.

Everybody is traying to help you…room is very spacious new and clean… buffet is delicious compliment for the chef…i would never change this hotel for an other one when i return in Alanya

A comfortable hotel. Very reasonably priced for accommodation. Staff spoke good English and were very friendly. Breakfast was excellent. Not far from the beach or from the main drag with lots of shops and restaurants.

Lovely hotel, very clean - good location close to beach.

Would be good to have double bed not twin beds

1. The room is clean and comfortable, offering a sea view. 2. The hotel looks modern and fresh. 2. It is in a great location, close to Kleopatra Beach and gardens. 3. The food is delicious.

1. The bathroom fan is not working. 2. A cigarette smell entered the room from the balcony.

Excellent new clean hotel. Very cozy rooms. Quiet and calm. Attentive staff.

Excellent hotel condition. Extremely clean room, comfortable beds. Location, atmosphere, service are great. The food was great too.

Älskar detta Hotel men förutom att det är all bara fram till till 23 annars var allt bra älskas detta Hotel kommer att komma tillbaka till detta Hotel

Best location. Best straff. Clean room. Good break fast. Best atmosfär. Always come back to this hotel.

All was great

My stay at Riviera Zen was everything I could wish for. The staff was so nice, they upgraded my room to sea view for free cause they had one availible. The pool area was good and always had free sunbeds. Would recommend

The rooms are more comfortable than many 5-star hotel rooms. Cleanliness is impeccable. The hotel is in the most beautiful location of Alanya. The view from my balcony was amazing. And the most important thing for me is that all the staff are professional and friendly, I have never seen an unhappy staff there.

If the umbrellas and chairs on the beach were free for hotel customers, this hotel would be even more perfect. But I enjoy lying on the sand with a towel, so that wasn't a problem for me.

View, location, the work and courtesy of the hotel staff.

Food variety wasn’t good. In a week's time, all the food has had time to get boring.

The rooms were very tidy and nice. Our room had an amazing view to the sea. It was easy talking with the staff and asking help. The pool area was very nice and the rooms were not too hot, eventhough the weather outside was.

Some of the staff memebers were not so nice. They were a bit rude, even though we were really respectful towards them, and would have given tips, if we had had some nicer customer service.

Hotele giriş yaptığınızda otelin temiz ve konforlu olduğunu anliyorsunuz . Sizinle sürekli nazik bir şekilde ilgileniyorlar, personel güler yüzlü ve çok ilgili .Otele giriş saatinden önce gelmemize rağmen hemen giriş yaptirdilar .Odamız çok yeni ve temizdi . Havuzu yeterli , beache yakın, gezilecek yerlere ve çarşıya çok yakın çok memnun kaldık . Bir daha yine gelecegiz . Ancak yemekleri geliştirilmeli daha çok çeşit olmalı ve lezzeti artırılmalı . Otelde içecek servisi çok yeterli ve sürekli ekstra yiyecekler çıkıyor belirli saatlerde .Her şey için memnun kaldık genel olarak teşekkürler 🙏

Riviera zen is a very nice hotel in Alanya. Professional, fun and caring staff. You feel very welcome when you come there. Had especially two people who always gave that extra experience when I was there. Elif the only woman who worked there is an amazing woman, so caring and just wanna do her best always. Also an elder man I unfortunately don’t have the name of but he always asked if we were okay when we had lost our luggage and bringing our drinks before we asked. Such sweet people! The rooms are always nice and clean and comfortable. Worth a visit!