The Rose Chicago, Tapestry Collection By Hilton

Personal war zu vorkommend und fair

Ein typisches Flughafenhotel

Proximity to the airport and very comfortable bed!

Nothing

It was a pleasantly stylish hotel.

Nous avons apprécié l’approche client. En effet, nous avons téléphoné pour avoir la navette à l’aéroport mais personne n’a répondu. Nous sommes venus en taxis pour 2 kms et 40 USD ! Lorsque la réceptionniste a appris cela, elle nous a offert les breakfast !! Assez rare pour le noter. L’hôtel est bien, les chambres confortables .

Close to airport, modern, nice

Soundproof rooms and excellent staff.

It’s a bit pricey and since I’ve been out of the country, I’m not able to regain my frequent customer status.

Everyone who works at this hotel has a sincere smile on their face. The room is comfortable and modern. Workout facilities are nice. The food at the Thorn restaurant was excellent... way better than basic hotel restaurant food.

Staff excellent when handling issue of hotel bus failing to pick us up. Alessandro was very polite and dealt with issue well.

Failure of bus uplift.

o que mais gostei foi da localização pois tinhamos pouco tempo e conseguimos fazer tudo que queriamos devido a localização e o serviço de van gratuito que foi tambem muito bom.

Tivemos uma carta dificuldade em solicitar a Van gratuita para retornar do outlet.

Angie was one of the nicest & most efficient people that have ever greeted me at check in. My room was clean & comfortable & the driver of the van was great picking us up quickly from the airport.

Todo limpio

Precio de parking

Reception was communicative throughout my stay. They checked in via text to ensure all was well even after check in. The hotel is beautiful and room and facilities as a whole are clean and updated.

Location, staff and the restaurant/bar area, collection after dropping car and drop off at airport was amazing!

Not alot really!!

My trip to Chicago was for a bridal shower for my future daughter-in-law. The Rose hotel was conveniently located in the O’Hare airport area with other restaurants and shopping and other hotels. The atmosphere at the Rose was very inviting. The staff was extremely friendly. Specifically Marilyn, Jackie and Beatrice were very helpful with a smiling face! I ordered in breakfast, which was hot and delicious the room service staff was friendly. Because I was by myself I really didn’t need my room cleaned. Yet the housekeeping staff was very welcoming and accommodating. I did not have to park as I did not have my own car, but parking was extremely adequate across the street were plenty of things do within walking distance, but you would need to take an Uber or a car to get to the Rosemond area for restaurants. Loved the decor in the lobby and the room was very accommodating. I would give this hotel a Five Star all day long!

We needed a hotel for stop over after Indy 500 for a flight back to UK from Chicago. We chose the Rose purely on location to the Fashion Outlet Mall, only a 10min walk or hotel would have dropped us off. I checked in and said I was dropping g hire car back to the airport when the receptionist offered to send their Shuttle to collect me and bring me back after! We had a quick bite after a very long day and 3hr drive in the restaurant which was perfect, following morni g after couple poor breakfasts I tried my luck at an 'ideal' breakfast if there was such a thing in USA and a Orange juice, decent sized bowl of granola and scrambled eggs on muffin (without any onion!!) was served perfectly 👌🏻. All the staff were amazing and yes we did squeeze about 10kg of shopping in our bags so defo recommend a trip to the Fashion Outlet Mall.

Just amazing stayed at the Rose hotel by Hilton for my birthday sole trip and the entire hotel was cleaned and the staff was amazing will return

The Rose Hotel Chicago was a great experience. It's in a great location. The staff was top notch. The airport shuttle was also amazing. I enjoyed the gym as it had a great variety of different equipment. I will definitely stay there again in the future.

The Rose hotel is the best hotel in Rosemont! Food, rooms, and staff are amazing. The atmosphere of this hotel never disappoints.

Nice and modern hotel. Great location near the airport with shuttle connection

Marylin and Angie from front desk to dining experience and housekeeping were so wonderful and friendly! The services are amazing, clean beautiful hotel! Surpassed my expectations! Definitely recommend!

Large rooms. Nice restaurant bar with live music. On time 24 hour shuttle to airport. Friendly staff.

Arrived early and were allowed to check in early. Room was already available. Had booked a two queen bed room but the system showed a king bed. Receptionist quickly resolved this. The included Breakfast isn't a buffet but rather a al la carte breakfast. It was good with good coffee. Very close to Shopping Mall which the reception organized the shuttle to drop us off there. Good service.

The hotel offers an airport shuttle service. Unfortunately we were not aware that you need to call the hotel to advise them you need the shuttle to collect you from the airport. So stood outside freezing for 45 minutes and eventually got a taxi there. This should be highlighted when booking.

Great reception desk especially Beatriz and Imelda. I felt welcomed and pampered. Beautiful hotel and bar. Hardworking bartenders. Room was spotless

Amazing property. Great food, great beds, and great customer service.

Good location, large and clean

We arrived at 1am and I called earlier to see if they would have room service still available and they said yes but it wasn’t. We had to buy chips from the snack room for dinner

This hotel was a pleasant surprise. The artistic decor, service and room hit all the top spots to secure a 5 star rating. It is near the airport and has it own restaurant with good food which is served from breakfast to dinner.

Great vibe. Good food.

The charges that were not explained when we booked the hotel.

The staff were the best.

USB charger in room 208 was in op

Angie and Heidi were friendly, professional, and went above and beyond to make sure everything went smoothly during my stay. Their attention to detail and willingness to help truly stood out. I really appreciate their excellent service and would gladly return because of it.

Despite having Lifetime Titanium status with Marriott Bonvoy, because of the the very positive reviews, and its high rating on TripAdvisor, I booked a one-night stay at The Rose for my wife and me during a transit stop in Chicago between our flights from Tokyo to Myrtle Beach. Angie at the front desk was both friendly and helpful, providing us with an early check-in, and recommending a few local restaurants (being tired and jetlagged, we chose the "easy option", and walked next door to Carmines for a late lunch/early dinner). Breakfast at Thorn Restaurant and Lounge was exceptional, and I don't use that word lightly. Angeliz provided us with very warm and friendly service; our requests for changes to what we wanted to order (dropping potatoes in exchange for fruit) was gladly accepted, something we very rarely experience back home in Australia. We very highly recommend The Rose, and are looking forward to our next stay there in June. Sincere thanks and appreciation to both Angie and Angeliz, as well as to Front Desk Supervisor Ms. Santana, who I had exchanged emails with prior to my wife's & my arrival at ORD.

The decor, the location , staff were very friendly, helpful, and the lounge.

Me and my wife enjoyed our stay

Everything was on point

The front desk was excellent, everyone especially Angie who took care of some discrepancies when I checked out. I would definitely recommend, beautiful artwork,live music at the bar, a must visit.

We booked this hotel on the fly trying to drive 7 hours to O'Hare to beat a winter storm and I am so glad we did! The hotel rooms were clean and cozy and the staff and service were top notch! The food in the restaurant (Thorn) was fantastic. After and incredibly stressful adventure up to this point it was all a welcome relaxation. We used the Park and Fly service which was also top notch with speedy and friendly shuttle drivers. Bonus for families - Dave and Busters is across the parking lot a short walk away if you have kids who have been cooped up far too long in the car! We will absolutely stay here if we are back in the area!

Everything was great the staff is a super helpful and friendly

BEST O'Hare park-and-stay solution! The Rose Hotel has become our favorite way to begin travel involving early morning departures. The experience couldn't be easier, more convenient, more stress-free, or more pleasant. For starters, no hotel other than the airport Hilton is closer. The parking deal is the best if you book it with your stay. The rooms are stylish, clean, well appointed (new Nespresso machines!), quiet, and comfortable. The bar and restaurant is first-rate with a varied menu. The shuttle service is friendly and efficient. And the staff is fantastic. Starbucks coffee service in the lobby. Couldn't ask for more!

Incredible hospitality from the moment we arrived until the moment we left. Front desk staff was helpful in booking our shuttle to O’Hare. The bartenders at Thorn were very pleasant and the drinks were tasty. We requested robes to the room and thy were brought up in about 10 minutes. Shuttle driver was very personable and explained how to get to the rideshare lot. Overall-very enjoyable stay. Will definitely be back.

Very clean facilities, attentive staff. The hotel restaurant was excellent.

I cannot rave enough about my stay at the Rose Hotel. I had an extended stay for two weeks for a work trip. The staff were all incredibly friendly, the hospitality was top notch, and it truly came to feel like a home away from home. Food and drinks at Thorn were delicious. Every morning I was greeted with a smile, my hot chocolate, and kind regards for my day to come. Loved how early and how late hours ran, too. The room was super comfy and provided ample space for both sleep and work - and space and time to separate the two. The complimentary shuttle service was also such a highlight of my stay. I wish I wrote down everyone’s names because truly every staff member I interacted with was so kind, helpful, and genuine. Would recommend to anyone traveling to the greater Chicago area to stay!

I have been double charged by the Hilton Rose Tapestry Hotel in Chicago. There was an original reservation for arrival on 7 March 2026 for one night. Total cost… $227.65 USD. I arrived at the hotel at 5 AM on 8 March due to delayed air travel departing Dubai, United Arab Emirates… missile and drone attacks. Upon arrival I was told my reservation was cancelled due to “no show”. The front desk agent at the hotel then apparently created two new bookings with a check-in of 8 March and departure 9 March. There is now a charge for one of those new bookings for $337.44 which should not exist. I have contacted the property by email and telephone and they have not taken any action to reverse the incorrect charge of $337.44.

I stayed at The Rose Hotel in Chicago and unfortunately had a very disappointing service experience. On March 5, 2026, I waited for the airport shuttle for more than one hour. After calling the front desk, I was told that the shuttle was already on its way. In reality, it arrived only about 20 minutes later. When I asked the driver why it had taken so long, he did not respond at first. Later, while we were on the bus, he told me that it might be better for me to choose another hotel. I found this comment highly inappropriate and completely unacceptable. For a 4-star hotel that is part of the Hilton Group, I expected a much higher level of professionalism and service. This is especially disappointing for a guest who participates in Hilton Honors and holds the highest membership status. After returning to the hotel, I asked the front desk if I could speak to the manager. Since it was already around 11:00 PM, I was told that this would be possible the next day. However, I never received any follow-up. When I checked out two days later, I raised the issue again with the Front Desk Manager. Unfortunately, there was very little interest shown and no meaningful comment regarding the incident. Overall, this experience reflected poor service management and a lack of guest care. In my opinion, this is not the level of service one would expect from Hilton.

Alejandro was excellent. From checkout in to checkout, he was cordial and always helpful.

My wife was only disappointed that there was no pool or hot tub on property.

I couldn't make my booking and tried to cancel a few days before and wasn't able to get a refund from the hotel for prepayment

Beautiful hotel, clean and very well kept, wonderful/kind/helpful customer service, fun atmosphere, amazing food in restaurant, great location

Exceptional staff. Phenomenally comfortable beds, quiet rooms and very clean. Modern and bright you can't ask more from an airport hotel. Highly recommended.

I am not even at the hotel yet and it is already making me question my choice. The shuttle bus, I waited for more than half an hour in the cold. Other hotel shuttle bus (lower priced hotels I add) went by twice already. I then messaged the property who first gave me a bot then put me in touch with front desk who then put me in touch with someone else and asked me to call for hotel pick up. You are a hotel, at a major hub, with international flights. Asking your guests to call on international roaming is ridiculous. And if you are running a shuttle bus, run it like a normal shuttle bus and have it run as a regular service. An hour of my time wasted, in the cold. Thank you for wasting my time.

Room detail, location, privacy.

The rooms felt stuffy. Not sure if it was the ventilation, but even after adjusting the AC temp it still felt stuffy.

do acolhimento , do quarto, restaurante , localização próxima ao aeroporto, cama maravilhosa ..

nada

The room was clean and stylish. There was no excessive noise. The environment was very quiet and relaxed. We will definitely be back this summer!

Please add a room card scanner to the parking lot access panel. It was very cold, and having to roll down the windows to talk to the desk was inconvenient.

I checked in late at night and the night.Staff were super nice and friendly when I woke up at 5 in the morning to leave the morning staff at 5 with super.Rude, the lady that cooked breakfast.She was worse.I don't recommend it nobody because of the morning staff

Fire in the morning staff especially the lady that was supposed to cook breakfast

Not touristy

Noisy open bar

Very modern, liked the live music at night and lobby felt cozy.

Bathrooms could have been cleaned better, inside the shower at the door was not as clean

nice and clean... Location is good.

I stayed at the hotel for one night and I was little confused that I had to pay for parking $30 and i didn't have any other choice or anywhere else to park ( expet the comon parking and i was told it may be towed) so I didnt have a choice parking for one night should be part of the room fees.. Thanks

It was really clean, and the location was perfect for us.

In general its a nice hotel, friendly staff, clean and comfortable

Service was great! Amazing food! Very clean and hospitality was fantastic. Love the decor and ambiance. Sooooooooooo great!

This hotel is amazing. The food at the restaurant is amazing. Also the staff are so friendly and professional. I can't wait to come back!

Very clean and comfortable. The proximity to the airport was great, and the shuttle service was very convenient.

I have been parking at the Rose Hotel for years and it is my go to hotel when flying out of O’Hare. The property is beautiful, well run, and a great way to start a trip. Being able to grab a cocktail or a beer and a great meal at Thorn before heading to the airport is a big plus. The food is consistently excellent. The staff is outstanding, especially the shuttle drivers. Rich has taken care of us for years and always goes above and beyond. Most recently, he waited an extra minute to make sure we caught our flight. That level of service keeps me coming back and is exactly why I recommend this hotel to anyone traveling through O’Hare.

Outstanding service from each and every team member I interacted with. Clean, attractive, modern lobby. The room was spacious and, like the lobby, clean, modern and attractive.

La ubicación es excelente para el aeropuerto, aparte de que el desayuno en el restaurante es espectacular

Nada, todo perfecto

When I missed my connecting flight through Chicago, I am so glad I chose The Rose Hotel for my stay. The welcoming atmosphere offered a very bright spot into my otherwise very messed up day created by air travel through ORD. I only was able to stay for 6 hours this time but I'm planning to return with family and friends as soon as we can make it work.

great hotel! Definitely staying here again if i come to rosemont

Yes nice beautiful room and quiet

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