Clarence Boutique Hotel

The breakfast was lovely, staff amazing and so welcoming and helpful. I love the heritage nature of the building.

I found the room very dark and had to do some work so this was a shame. I would love some brighter lights!

Location, modern and great restaurant

Charming and vibey

Staff on check-in and check out were super friendly. Loved the Ashley & Co products in the room as well as the arty decor.

Nothing

Location, ambience, great room

Air conditioner difficult to work Could not get Nz tv channels

A lovely old building transformed. Close by the river and places to eat

This is a beautiful and stylish hotel, the rooms were so thoughtfully designed. The staff were friendly and helpful. It would be perfect for a weekend getaway. The king bed was super comfy. The restaurant serves beautiful dishes.

The room is great

the interaction with the restaurant is poor, I had got a meal the first night, but no help getting a meal the second night. the staff were poor in that regard.

A comfortable stay in an historic building in a good location close to the city centre and motorway

The room decor was funky and made the space different from other hotel rooms. Very close to town. Loved the bar and restaurant downstairs in the hotel!

Sadly no sky tv so awe couldn’t watch the All Blacks game.

Good location

Nothing

Need more staff on to help with hotel guests. Often I would go downstairs to reception or call the front desks but couldn’t find anyone as they were l serving at the restaurant or cleaning.

The location is great, walking distance to everything we need. The staff are friendly, and the rooms are comfortable.

The rooms diffuser is a bit strong for me, and notthe best with alletgies. Easily fixed by letting staff know, or hiding it in the cupboard.

Location and beautiful building. Superb restaurant.

There was no lounge area to be able to sit in after lunch or dinner. The hotel has plenty of space where one could be provided.

The location, the restaurant, the staff were fantastic 👌. The rooms were beautiful and comfy as well.

I traveled with my mum, who is now 72, and she found the stairs a bit tricky and the room quite dark for her eyesight... the lighting was actually a beautiful feature, but practicalities matter when one is older. She couldn't find the hair dryer or work the two variations of shower nozzles which were again supposed to be a treat. Perhaps a little more labeling and instructions around could have helped... otherwise cut your losses and acknowledge my mother is probably not your target audience. The staff were however incredibly helpful and we did bother them and use their expertise... The restaurant staff were also exceptional and made our dinner perfect 👌

Relaxing friendly staff

Fun interaction with staff

Great location in the city, the staff were very friendly and helpful

Location

Central location Comfortable bed

Only one chair to sit on - booked for two people TV viewing access obscured by metal pole Dark tiles in toilet/ shower area - lighting poor No sink plug

Central location, walking distance to city. Great bar and restaurant. Tastefully decorated with modern decor. The staff were friendly and helpful

It would have been a bonus to have breakfast onsite.

Location. Friendly, helpful staff.

The staff were fantastic! Room had great amenities and was in a great location to explore Tauranga. I also recommend having dinner downstairs as the food was absolutely superb. Great value for money

Nil

great location, nice building and fitout. Restaurant and bar ideal for mix of work and socialising

the room i stayed in (1.03) was starting to show signs of wear and tear. Also the coffee machine didnt work.

Central location

Good place to stay - lovely and quiet

I have stayed several times since it opened . Starting to get a tad tired in the bathrooms in your room .

The hotel looks beautiful and is a good wine bar for atmosphere but we went there for accommodation.

The ensuite room looked great but did not work for us. The light switches were hidden and when found, the lighting was inadequate. The large bathroom also looked great but didn't work. It was impossible to get close to the mirror for makeup and the lighting was too dim. We could not make the TV work and neither could the staff.

Loved nice and quiet

Great location, reasonable sized room, the check in and check out was easy.

The breakfast was miles away.

The decor was tomb-like. Black and grey everywhere. Our room was like a prison cell as far as colour goes. Utterly depressing. The foyer was as welcoming as a public urinal. The stairs were impossible. The original wood work was painted in high gloss black. Black, grey and white are not welcoming colours. Although the exterior of the building was painted appropriately for the architecture, the interior was a travesty.

Liked the heritage aspect of the hotel

One of the reasons I booked this hotel was for the breakfast facility. Sadly no breakfasts were available on the weekend!! I recommended my friends to all stay there and this was rather disappointing.

The ability to be served drinks and food on Saturday night....you were fully booked which is great for the hotel ....I should have booked this.

A beautiful small boutique hotel with very friendly & hepful staff

good

stairs with luggage

Very friendly and helpful staff. The location was great close to the Strand and sea wall. Our dinner at the restaurant was really good. The room well appointed, nice size and comfortable.

They don't offer breakfast on the weekends, and we didn't know about it. Instead, they offered to go to a sister coffee shop, 10 minutes walk. Free coffee but the options for breakfast were poor. Quality very bad.

Good location, nice facilities.

A fabulous conversion of the Old Post Office building with large beautifully appointed rooms, a great bar serving excellent food and wonderfully helpful staff. Outstanding!!

Nice comfortable room and great bar and restaurant on site.

Quite far from nice area of Mt Manganui and next to huge industrial area.

The beds are incredible!

Just little attention to detail things, nothing that would stop me staying again.

Staff were very attentive. Room was presented well. Decor excellent

Tv screen obscured by metal frame and you needed a degree to operate it. Metal in shower rusty

No excellent transformation of a historic building to a well appointed comfortable hotel

No lift. Met a fellow guest struggling with heavy suitcases on the stairs

A good experience had during our stay.

Ventilation from kitchen blowing directly on customers when entering from car park was terrible. All else was fine during our stay.

Beautiful hotel, great location, friendly staff, great restaurant. Highly recommended.

It was a cozy place in a handy location.

Not enough light in our room to read our books and there was not a second seat so one of us had to sit on the bed.

Very nice room, comfortable

Ar this price I would have expected breakfast to be included Restaurant seemed expensive too The town center was dead on a sunday. Disappointed

Wonderfully decorated, warm very comfortable and staff incredibly friendly.

Great location

Stunning original historic building. Previously the old post office. Lovely outside sitting area where we had drinks on arrival. Parking on site, and a short walk to multiple places to eat.

Breakfast not available. Location was not to our liking, so we drove to Bethlehem to dine. It is not the hotels fault, but the down town area is not inspirational or inviting. We did not appreciate the homeless looking guy lying barefoot outside the front door on check out morning.

The decor. Very gloomy, arty, gothic feel. Not to our liking. and we paid more money here than at The Clements in Cambridge on the way to Clarence. Clements offered a light and bright decor and a free breakfast which inspired us to return there on our way home after our visit to Clarence.

Thought the room was great, food was also excellent.

Toilet seat was a bit cheap and plastic.

Did not have breakfast

Very noisy at 3am when empty bottles were collected - truck located right below my bedroom. Then again at 4am when the rubbish collection truck arrived and made almost as much noise. Red lights flashing, beeping as backing etc

Good location, short walk to the centre of town. Hotel did an excellent dinner. Rooms were very comfortable and clean. All hotel staff were very helpful and very pleasant.

Nothing not to like

Close proximity to our friends

The beautiful decor, the cleanliness and the staff were all lovely

We had a cocktail downstairs and they weren’t very nice at all unfortunately!

We loved everything about this stunning hotel - the character, styling, quality and freshness of the food and very welcoming and helpful staff. Would definitely recommend and stay again.

N/A !

The location and the resturant

nothing

Close to city center friendly staff and parking

Nothing prefect

Beautiful little hotel, location was excellent. Comfortable bed, the restaurant down stairs was amazing 👏 all staff very very friendly, helpful, the gardens are beautiful. So close to everything too

Very comfortable. Good location. Great staff!

Comfortable nice rooms with all the necessary facilities. The food at the restaurant was good and the restaurant itself nice.

A bit difficult to close the bathroom- door, but not that it mattered that much.

Interesting building and boutique style rooms. Comfortable bed. Good central location

Black bathroom!! Building and devlopment work going on by the hotel 0 whole area is being redeveloped

been before thoroughly enjoyed so returned

the music in the dining room/ bar, way toooo loud, don’t we meet up for a drink and / or a meal to converse but then can’t hear yourself think ☹️ And at breakfast, way toooo loud 😡 seems the property owner likes the ambience tooo loud “ music” gives to the property 🫩 maybe a little thought needs to be given to the paying guest 🤔🤔🤔🤔

Good location Great bar/restaurant Rooms were spacious and stylish. Well equipped.