GOLDEN LAND HOTEL

Beds were comfy, had a little outside work out gym that the kids enjoyed.

The chef was unavailable during the day so had to go elsewhere for lunch - lots of options though. The room had not been cleaned particularly well, the bin was still full from previous guests and it took 2 business days to get an extra towel, I think this was the language barrier though.

Anh chủ nhiệt tình

Sạch sẽ

Gần trung tâm

Nước yếu, wifi chậm, không có nước uống.

Just off of the busiest road And easy to get back-and-forth

Excellent customer service and food. Good location close to center.

Bed mattress hard.

Le chaleureux manager Jay, toujours au petit soin pour nos demandes et nos questionnements.

Billigt værelse

Kloaklugt og morgenmad

Jättebra och trevlig ägare som hjälpa oss att boka både turer och transport till och från Cat Ba. Prisvärt

nhân viên lúc đầu thì nhiệt tình nhưng mà chỉ để bán boat tour

gia đình mình thuê phòng 2 đêm mà phải check out sớm vì quá bẩn, cố ngủ 1 đêm để đi khách sạn khác, phòng bẩn, khăn tắm còn nguyên vệt bẩn màu nâu, tủ lạnh hỏng, cửa phòng đầy mạng nhện, nhân viên thì chỉ giới thiệu boat tour vì bán boat tour chắc được tiền hoa hồng nhiều. còn điều làm mình sốc nhất để viết cái bình luận này là gia đình mình phải trả thêm 300k tiền hoa hồng cho booking( cái tiền mà khách sạn đáng ra phải trả để bán phòng trên booking ) - và sau đó khách sạn báo với booking là gia đình mình đặt phòng và không đến để không phải trả tiền cho booking mà vẫn được 300k của nhà mình. thế mình nói tiếng việt là lừa đảo !!!! không bao giờ quay lại khách sạn này.

The hotel is situated in quiet street next to the busy main street. It is very clean and the breakfast is good. The management is very helpful, when you want to organize trips or with recommandations where to go.

Nothing

Very helpfull

Nothing

Accueil prévenant du gérant. Il nous a aidé à mettre sur pied notre projet. Il nous a demandé si tout se passait bien . Emplacement : proche du centre mais silencieux. AC top. Chambre grande.

Le ménage n est pas fait durant notre séjour. L équipe répond toutefois à nos sollicitations. Ça aurait été bien d avoir un etendage pour sécher nos affaires de plage Matelas plus dur que dans nos habitudes.

Very good value for money, clean room, with mini fridge and tv, big bathroom and nice staff. Would book again :)

We had a spacious room for the four of us which was generally clean. Close to the town center we could easily reach all kinds of restaurants. We had lovely pancakes fruit and tea for breakfast. The staff was super lovely and helpful, when one friend tripped down the stairs we were even helped and driven to our bus pick up point. So we had a really lovely stay.

There was a weird smell in the room

Good!

Good location short walk to sea front. Clean and comfortable. Easy check in. Basic as you get what you pay for

Beds arnt the most comfiest but ok.

Breakfast was fine

The room looked fine when we got in, but when we wanted to go to sleep we saw that the sheets and towels were covered in dirty stains and hairs. The shower was also covered with hair, mold and black dirt. The power shut off three times in the middle of the night, so no airco....

The family running the hotel were so sweet and accommodating for booking tours, laundry, cabs, etc!

Great location, lovely rooms, very big

Wifi was rubbish

Very nice place to stay with a lot of space

Cockroach inside

Well priced hotel, the rooms where decently sized and had the necessary amenities for a lock up and go place, felt very secure and safe, the beds were super comfy and large, shower standard wet room, nothing special but did the trick for a place to stay for a few nights

The breakfast was pathetic as standard with these places but nice to have something to start the morning even if half a egg

The family that runs this property is very kind, accommodating, and helpful. They answered all our questions and helped us book buses and tours. The breakfast in the morning was quite tasty too. When I had to cancel because I needed to do a visa run they waived the cancellation fee for me after I explained my situation, which was helpful and alleviated some stress. The room itself was clean and bright, with nice AC and bathrooms. The bed was comfy and they provide extra blankets in the closet. Thank you so much!

Very nice hotel with a great and quiet location. The rooms were comfortable and the staff was nice and helpful. There are many nice restaurants, cafes and shops around and it is easy to access public beaches from the location. Motorbike rental is available at the hotel and the staff can help you to arrange boat tours and bus tickets for a reasonable price. Breakfast nice and simple.

We did not have towels at the room and the lights did not work, plus there was still rubbish in the bins but the staff was very open and helpful to fix these issues.

Everything, could not fault anything, Room was made available early, helped to organise trips.

Exactly what my partner and I were after, clean and tidy, accurate to what was advertised and the owners were lovely people. The view of the adjacent lush mountain was such a nice surprise, waking up to the sounds birds and wildlife set the mood for the day and kept us present in the moment.

The hotel is brand new so the condition was great. The hotel staff was very friendly, gave me tips and suggestions on where to eat and what to do on the island. He even dropped me off on his bike so I don't have to walk all the way to the bus stop with my bad. The only thing was that the nearest beach was closed for construction so the walk was very long to another beach. The hotel is very close to the main road where all the restaurants are. Just dint feel safe walking back alone too late at night.

The room was spacious and clean. Unfortunately there was a very bad smell from the bathroom (old pipes), and the asian style shower. Staff is super friendly and helpful. Boat trip offers are very affordable and good (especialy AliBaba trip for 300.000 dongs per person)

The hotel is really nice. The room was very large and clean. It had comfortable beds. Staffs were very friendly, helpful. Good location, good view from the room. The offered a nice trip for us to see Lan Ha bay with a reasonable price ❤. We highly recommend it 😊

New or re-furbished. Clean pleasant. Rooms were damp. Condensation on single glazed windows. Fortunately air conditioning had a dry setting

The hotel looks great in the photos on Expedia. Location is good, away from the busy sea front. On arrival they did not know we had booked and the English was so inadequate they had to bring someone from the hotel next door to interpret. They looked at my paperwork and we were shown 2 rooms. Rooms were clean but fridges were empty, no kettles, tea,coffee,toiletries,toilet paper,bottled water. At reception they provided one kettle and we were each given a coffee sachet, bottled water and toilet roll. The mattresses are so hard they hurt. The rooms suffer from damp and although claiming to be soundproofed plenty of noise enters the room through the single glazed window. The rooms were never made up or re-provided. Only one other guest whilst we stayed. Breakfast was a limited choice but good. The hotel didn't feel open for business.

It was closed. I booked a room online and paid but when i turned up it was completely closed.