Stairs
Stairs, Phố Cát Bà, Hải Phòng, Vietnam- Public Art
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Stunning Views and Comfortable Rooms
Enjoy breathtaking city views and relax in air-conditioned rooms with free WiFi and private bathrooms.
Delicious Dining Options
Indulge in Korean, Seafood, and Sichuan cuisine at the on-site restaurant, with options for vegetarians, dairy-free, and vegans.
Explore the Surrounding Area
Take advantage of hiking and cycling opportunities, or rent a bike to visit nearby attractions such as Cat Co 2 Beach and Ben Beo Harbour.
To experience luxury and convenience at Cat Ba Xanh Spring Garden Hotel, book your stay now!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Sleeps
Up to 9 guests
6 adults · 8 children
Beds
Sofa bed (Variable Size), 3 Queen bed (151-180 cm wide)
Room details
40 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
Garden View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
Sea View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
5 Double bed (131-150 cm wide)
Room details
50 sqm
Sea View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
5 Twin bed (90-130 cm wide)
Room details
35 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
El personal era muy amable, Emma ha sido un amor en todo momento y nos ha ayudado mucho, siempre con una sonrisa. Nos cogimos con ellos el tour en barco por Lan Ha bay y estuvo muy bien. La cama es cómoda y la ubicación está bien.
La limpieza de la habitación. No estaba súper sucia, pero las paredes estaban amarillas y tenían como marcas de bichitos y las sábanas estaban también un poco amarillentas.
Erg lief personeel. Prijs kwaliteit is echt perfect.
Het kon schoner, hier en daar wat stof/spinnenweb aan de muren.
Bijzonder behulpzaam personeel. Goede laundry-service. Goed ontbijt.
Het was niet schoon en onze kamer was ook niet schoongemaakt ondanks die afspraak. En minder faciliteiten ivm laag seizoen.
Le confort et l’emplacement
Le petit déjeuner est à revoir… les plats sont froids et peu variés
Friendly staff, room clean.
TV not working at time of visit and breakfast not much variety.
Obsługa hotelu jest naprawdę świetna! Szczególnie pani Emma jest bardzo miła i pomocna! W pokojach jest czysto. Codziennie są wymieniane ręczniki i jest donoszona woda. Hotel udostępnia ręczniki na plażę oraz nakrycie głowy. Jest dostępny taras na dachu. Jest klimatyzacja. Lokalizacja jest okej. Miasteczko jest dość małe, można śmiało wszędzie dotrzeć na pieszo.
Śniadanie mogłoby być lepsze.
Emma 親切、主動,提供很多合用的旅遊資料、並安排了很多合適旅程,非常愉悅在 Sapa 的幾天旅程、非常感謝。
早餐時的小飛飛有點干擾!
Emma is particularly helpful. A big thank you to her
The receptionist was so helpful and welcoming, the room was clean, big and comfortable, the hotel overall was great and I was very happy with everything.
Nothing, it was great.
gần khu trung tâm
ko phù hợp giá tiền, tệ, chỗ để xe chật hẹp
The location is good and the manager is super friendly!
Nói chung là ok nhân viên nhiệt tình.Đuicwj cái 2 giường đôi to thỏa mãi.Chăn ga sạch sẽ.Có ăn sáng đầy đủ.
Linda at the front desk was fantastic helped us out when we had to get off island at a moment's notice Always willing to help
The weather
Il personale è stato gentilissimo e presente per ogni necessità! Con Linda abbiamo avuto una comunicazione impeccabile e grazie a lei abbiamo prenotato una bellissima gita in barca nella magnifica Lan Ha Bay e il transfer verso l'aeroporto di Hai Phon la mattina per prendere un volo in tempo. Insomma, una serie di servizi eccezionali che ci hanno permesso di godere al massimo del nostro soggiorno sull'isola di Cat Ba! L'hotel inoltre si trova in una posizione ottima! Al centro di cat Ba Town e vicinissima alle spiagge e ai luoghi di interesse. Grazie Linda e Emma ❤️
Niente da segnalare
The staff, we loved everything.
La gentillesse et serviabilité de d'hôtesse à l'accueil, le buffet du petit-déjeuner, l'emplacement.
D'avoir une couverture plus chaude pour la nuit à cause de la clim.
Bạn lễ tân nhiệt tình, vui vẻ.
La amabilidad de la chica de recepción.
El desayuno era normalito.
Très bien! Personnel très sympa!
Personale davvero gentile, un complimento sincero a Linda per averci aiutato con le nostre richieste.
Il bagno della nostra camera era abbastanza “vissuto”
Le rapport qualité prix est intéressant sachant que nous étions 5. L accueil est appréciable. Linda nous a aidé pour la location d’un taxi. les chambres sont climatisées contrairement à la salle du petit déjeuner.
Par contre, ce homestay est limité en personnel. Ce n est pas un hôtel, en tout cas, c est loin de la définition d un hôtel. Le petit déjeuner est très basique et le coin douche mérite d être rénovée.
Très bon emplacement proche du centre de la ville. La réceptionniste nous a aidé pour les excusions et notre transfert en bus. La chambre est très spacieuse. Nous recommandons à 100%
Central location, staff were amazing. Strong aircon is rooms.
Breakfast was fine, but basic.
Linda alla recepition era gentilissima e super disponibile, ci ha aiutato a organizzare tutto
Il bagno aveva una piccola perdita ma nulla di particolarmente grave, funzionava tutto
La gentillesse et la serviabilité de la jeune femme à l'accueil, le petit déjeuner très copieux
Lits un peu durs
Hotel disordinato e servizi scarsi.
Super accueil, et toute la famille est super gentille. La fille de la réception était adorable, merci à elle.
Clairement, nous n’avons pas les mêmes standards de propreté. C'est vivable, pas insalubre, mais pas dans nos critères. Manque aussi du double vitrage. Hôtel vieillissant mal.
La camera era molto accogliente e ogni giorno il personale ci ha portato acqua e asciugamani puliti. Il personale è sempre pronto ad aiutarti trovando una soluzione. Buona la posizione
Si consiglia di avere più cura della hall e il servizio noleggio scooter dovrebbe avere più attenzione sui motorini in quanto il nostro era molto vecchio e con un sotto sella con un odore nauseate.
Phòng sạch sẽ, tiện nghi
Bữa sáng không đa dạng, phí gửi xe ô tô mắc
Das Personal ist äußerst aufmerksam. Wir bekamen hilfreiche Tipps für unseren Aufenthalt und tolle Hinweise zu möglichen Aktivitäten in der Umgebung. Wir hätten auch ein Moped vom Hotel mieten können. Wäscheservice ist auch sehr gut.
Im Bad dürfte mal mit Chlorreiniger geputzt werden.
Le personnel très serviable
T’as
Чистый, хороший номер.
Дверь в ванную комнату- туалет не закрывалась. Нас трое взрослых- что очень неудобно. Прикрутите что ли защёлку.
Thuận lợi cho đi lại. Nhân viên hỗ trợ nhiệt tình và thân thiện!
Zeer vriendelijke medewerkers. Mooie kamer. Niet ver van restaurants.
La réceptionniste etait vraiment tres gentille et reactive
La salle de bain etait vraiment en mauvaise état et ce n’est pas du tout insonorisé
The staff were exceptionally attentive, friendly, and communicative both before and throughout our stay. We also appreciated the hotel's convenient location, just a short walk from the main street with plenty of restaurants, cafés, and shops.
Unfortunately, our stay did not meet expectations for several reasons. The reception area and the shared bathroom on the ground floor were extremely dirty - not the ideal first impression. The breakfast was disappointing, with very little variety. Most of the food was Asian dishes that were often cold, with only cold pancakes and white bread as alternative options. During our two-night stay, the power went out six times, which was very disruptive. The bathroom also had several maintenance issues: the door would not stay closed unless it was locked, and a leaking pipe behind the bathroom left one corner of the floor constantly wet. The hotel also advertised a restaurant and bar on the sixth floor, but both were closed for the entire duration of our stay without prior notice. In addition, the hotel promoted a cooking class and even asked whether we were interested, but later informed us that it was not available during our stay. Overall, the lack of cleanliness, poor maintenance, frequent power outages, disappointing breakfast, and unavailable advertised facilities made our experience far below what was expected.
La gentillesse de la gérante,la propreté de la chambre,de plus l'hôtel nous a réservé la croisière pour cat ba c'était superbe
Le petit déjeuner n'est pas adapté pour les français pas assez de sucré.
Linda en haar personeel zijn heel vriendelijk en regelen alles voor je! Locatie is super!
Gần quảng trường Sun
1. KS thu phí gửi ô tô (100k/đêm) trong khi phần giới thiệu nói miễn phí gửi xe, và giải thích đó là miễn phí gửi xe máy. Thế có khách sạn nào thu phí gửi xe máy của khách ư? Mình phải trao đổi 1 lúc với quản lý thì mới không mất phí gửi xe. 100k không đáng là gì cả, nhưng mình biết không phải ks nào ở Cát Bà cũng có chỗ đỗ xe ô tô miễn phí cho khách, nên khi đặt phòng mình chọn tiêu chí này lên đầu vì nhà mình đi xe nhà, ở dài ngày. 2. Phòng bé, nội thất sơ sài, vòi nước tắm thì yếu trong khi vòi lavabo thì xả mạnh dễ bắn vào người nếu không để ý, bồn cầu xuống cấp. 3. Nhân viên chưa chuyên nghiệp. Đồ ăn sáng không ngon miệng, sơ sài. Có nhiều lựa chọn khác tốt hơn ở Cát Bà, hãy check lại với ks về quyền lợi miễn phí đỗ ô tô nếu bạn cần.
Không gian yên tĩnh, thoáng Chủ ks hỗ trợ khách nghỉ rất tốt
Trang thiết bị trong phòng cũ, vs chưa đc sạch sẽ
There were no bath towels available. Front reception blamed the weather. There was mould over most of the bathroom bench. The dining room was not clean. The restrooms near dining room was not presentable ( sanitary) The photos on your website do not represent the hotels current state.
Emma was very sweet and helpful. She booked us a great tour of Lan Ha Bay.
The room was not clean and the furnishing had long seen better days. There was mold in the bathroom, toilet didn't flush properly and we found a large cockroach there The window blinds were broken as was the bedside lamp. The hotel was very noisy and we were near the stairwell with a badly fitted door so could here everything. It was cheap but have stayed at similar accommodation without these issues.
ok
ok
Lễ tân thân thiện ăn ít món nhưng ngon
Le personnel est très accueillant.
La literie est très dure, pas confortable. La disposition de la salle de bain n’est pas confortable.
Thoải mái nhiệt tình ak
Cách phục vụ
Phòng hơi nhỏ
Sehr schöne geräumige Zimmer mit bequemen Betten. Klimaanlage hat gut funktioniert. Chefin und Rezeptionistin waren sehr freundlich. Lage war gut auch wenn etwas am Berg. Aussicht war gut wenn auch nicht ganz wie auf dem Bild, da dort Gebäude gebaut werden. Dusche funktionierte gut. Geräumiger Kleiderschrank. Wasserkocher und Kühlschrank vorhanden.
Teuerer Transport am Abend nach 18 Uhr auf die Insel. Vom Hotel organisierter VIP Transport war schlussendlich ein schäbiger Minibus der ununterbrochen piepste, obwohl ich das ausdrücklich kein Minibus wollte.
Phòng sạch
Phòng ko có bồn tắm
Tiện cho công việc
Everything
Giá cả rất hợp lý,phòng sạch sẽ, bé lễ tân tên Thương rất nhiệt tình, nhẹ nhàng. Nếu đi cát bà tiếp sẽ quay lại
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.73/10The room was very clean, and the bathroom/shower was spacious and clean, contributing to a positive overall impression.
Service
9.2/10Staff were friendly, helpful, and efficient, assisting with bookings and services throughout the stay.
Location
8.94/10The hotel is conveniently located close to ferry terminals and good dining options as well as key attractions.
Room Quality
8.69/10Rooms were described as clean and comfortable, although some guests felt they could be slightly small.
Amenities
8.82/10The hotel provided good amenities including laundry service, rentals, and information for tours.
Value for Money
9.08/10Guests found the pricing reasonable, especially for the services and quality they received.
Food and Beverage
8.63/10The breakfast options were decent, but there was slight criticism regarding variety.
Overall Experience
9.1/10Overall satisfaction was high, with many aspects of the stay being highly rated.