Standing Cross
Standing Cross, Priory Steps, Malvern, WR14 3ES, United Kingdom- Cross
Compare nearby stays with similar location, guest experience, amenities, and class.
Historical Charm and Modern Comforts
Experience the blend of history and modernity at our family-run hotel, established in 1842. Enjoy high-quality rooms with en suite bathrooms and flat-screen TVs, along with free WiFi in all public areas.
Culinary Delights and Cozy Atmosphere
Indulge in our extensive à la carte and bar menus, featuring dishes prepared on-site. Our bar boasts a selection of 5 cask ales and premium brews like Wye Valley Wholesome Stout and Birra Moretti, earning a spot in the Good Beer Guide since 2000.
Prime Location for Entertainment and Exploration
Conveniently located just 100 yards from the theatre and cinema complex, with easy access to the scenic hill path within a 5-minute walk. Unwind in comfort and style at Great Malvern Hotel.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
50 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The hotel was comfortable and offered a good breakfast.
N/a
Wonderful stay! Comfortable room, wonderful breakfast. Very well located. Lovely staff. Highly recommend
Breakfast was good and the staff member at breakfast was very helpful. Great central location. Nice dirty boot tray. Clean bathroom.
Limited parking. Fire exit door to roof in room. Dead bird feathers on roof outside window. Very noticeable smell in room. Half finished coffee milk drink in fridge on arrival. Lack of plug and USB sockets. Ripped towel.
The hotel is handily placed in the centre of Malvern. The welcome was warm and friendly and all the staff were excellent. The hotel bar had a great choice of Ales and I enjoyed dinner. There was a downstairs bar that showed the football. My room was clean and the bed was comfortable. The bathroom looked recently decorated. Breakfast (and service) was excellent. I would definitely stay again.
Nothing
The staff in breakfast and reception
The carpark
staff were friendly
the property very badly needs to be decorated and upgraded. the proerty is stuck in the 60s. although we paid for 3 nights we left after one night . moved to another hotel. lost the two nights paymnet
L'accueil du personnel
Breakfast was a highlight - and well served.
Reception was sleepy. Room was ordinary but expensive.
Studio was large and nicely decorated. Just over the road from the hotel but private
Parking a bit limited
Excellent location easily walkable from the train station, great staff and fantastic breakfast. Great value for money.
Nothing
Friendly attentive staff. Lovely room. Quiet. Excellent food.
Location, manager, professionnal services, spectacular breakfast.
Overnight traffic
Location, Breakfast, room
Centrally situated period property well maintained and a pleasure to stay. Lift available Excellent Breakfast with plenty of choice and great service I also enjoyed the evening meal which was exceptional quality A large selection of beers in the bar area and relaxing background music
Nothing
Big room and bathroom, lovely staff and great breakfast.
Very dated decor with dark furniture and furnishings which made the room feel slightly depressing.
Comfortable and well equipped room and bathroom. Excellent breakfast
Het ontbijt was perfect, bestellen via een menu. Alles vers en zoveel als je wilt
De receptie en de kaart voor de kamer oogde oud
Another excellent stay at the Great Malvern Hotel. The room was spacious, comfortable and very clean. Breakfast was very tasty (especially the porridge) and the customer service very good as ever.
Nothing. It was all good.
Breakfast was good. Lady at reception on check in was very helpful.
Clean, British hotel with excellent breakfasts done properly as your order. No corners cut and individual attendance. Dinners were good and the service very prompt.
Lovely old hotel with a comfy bed and beautiful bathroom. Breakfast amazing and Jeremy is such a great host - he’ll make you smile 😆
Nothing
Location, comfort and parking
Excellent breakfast menu however you had to decide everything you wanted at order. No offer of other items if not ordered. When asked for toast after order was told I already had fried bread!!
A great stay. I stay in many hotels every year (more than 80 days per year). This was the best breakfast I have had for many years. I stayed in the studio. Didn't look great in an annexe. However the standard of accommodation was first class. Would actually try to book this next time!
Nothing
Stunning property Friendly welcoming staff The best breakfast and choices ever had in a hotel and visited many worldwide Upgraded to the studio at no extra cost It was beyond expectations well equipped and spacious
Only thing was the hallway/stairs to the studio need decorating which doesn’t belong to the hotel and don’t let this put you off booking the studio as it is amazing
Brilliant location and warm welcome
Not a huge amount of parking.
Great location very clean and comfortable a d fantastic breakfast
Very regimental about breakfast times . I came one minute to 9 and got the look !
Great breakfast
Freindly staff, comfy bed a freshly-cooked breakfast the highlight.
Excellent petit déjeuner il y a Beaucoup de choix , le service est parfait
Breakfast was excellent. Plenty of choice and promptly served.
Location and meals, free parking
Room was in the attic and very warm
amazing cooked breakfast ( to order)
Everything was of a high standard, the owners are such fun and Breakfast is a serious affair. Love it.
Not enough nearby parking.
Genuinely friendly and hospitable staff; relaxed bar with excellent food and service; excellent breakfast; comfortable room; great location and price; car parking space
For a great price : nothing
Clean , tidy , unique,
No air con in room
Traditional and friendly feel. As elsewhere reviewed, excellent breakfast table service with great choices.
Might be difficult to park if busy?
Comfortable & welcoming
Parking limitations
Comfortable central hotel convenient for the theatre. Good breakfast and quiet room (14)
Great location, lovely welcome, nice room, great pies for supper and exceptionally good breakfast (all served - no buffet)
That we were only booked in for one night!
Fab location, great breakfast.
Very energetic staff member who didn’t always judge whether we wanted a peaceful breakfast. Some comments made in good humour were borderline personal. Wasn’t offended as such, but somewhat surprised by his manner!
Good location nice bar area
Nothing
Fabulous central location Staff very friendly and helpful Quirky retro feel
NA
Excellent location close to Malvern Theatres, loved the excellent breakfast, very clean room and the bowl of old fashioned sweets in the room was a cute, and appreciated, touch !
We stayed during the heatwave in July so we’re grateful for a powerful tower fan provided and the ability to open the sash windows wide. Even so it was very hot in the room
Fantastic location and the staff very friendly. Great breakfast.
All good
Excellent location, comfortable bed
No air conditioning, but with the fan it wasn’t too bad
Good size room, great breakfast, friendly staff
Location
Bar empty.
Very friendly staff, nice bar downstairs, parking outside, comfortable room. Really lovely breakfast served quickly and with good coffee.
The rooms are rather stuffy and warm in the hot weather, but to be expected in an old building, and there was a big sash window to let in fresh air.
Location for the theatre and good value
Stairs quite narrow and difficult for the older generation
Friendly staff, excellent breakfast. Highly recommended
Breakfast was great Staff were very friendly The room was large The fan was a great bonus
There weren’t enough plug points for the mobile x2 and the fan😟 There wasn’t a reading light
朝食が美味しい。街の中心で便利。
エレベーターが使えない時があり、ゆっくり過ぎて少々怖かった。
The location and the lovely rooms and comfortable beds and breakfast!
The only thing was the carpet, look quite old and it didn’t complete the beautiful room. Squeaky door to the bath room.
Very helpful and friendly staff. very clean. Thoughtful touches in the bedroom. Great location.
Nothing.
Everything was good
The whole experience was excellent, friendly staff, well apointed rooms, a lovely bar and a great breakfast which was well provided for Vegans too.
No complaints here.
Our 2nd visit to the Great Malvern. Very friendly hosts, lovely breakfasts and very nice bar area, with Benji, the friendliest dog ever ! Great location, was only a 5 minute drive from the Morgan Car Tour Experience - the purpose of our visit. Would definitely stay here again and thoroughly recommend.
Dinner at the hotel restaurant was fabulous. Home made pies and much more. The bathroom was huge.
The central location was unbeatable and the staff were very friendly. As mentioned in other reviews, breakfast was particularly impressive! The hotel is ideally suited for people walking the Malvern Hills: the room included a mat for muddy boots, which was a nice touch.
Breakfast was lovely, great vegan choices and friendly, warm service from all staff. Nothing was too much trouble throughout my stay and I will definitely return
Everything was great
Great location Friendly owners and staff Great breakfast
Lovely hotel, very clean, friendly, very good breakfast.
Really friendly and welcoming staff, lovely breakfast and comfy room.
Breakfast was good
Better furniture, update it !
Great location Lovely hotel Absolutely faultless chap on reception, went above and beyond. Didn’t catch his name but he was absolutely fantastic.
Nothing
Well maintained period property in centre of town and close to the Festival Theatre Excellent choice of beers and bar and restaurant options Lift to all floors Housekeeping faultless and rooms airy and comfortable Restaurant and bar staff very professional and made my stay relaxing and enjoyable
Nothing
Lovely family run hotel
Homely, felt comfy and relaxed
Lovely light, airy, double-aspect room with a spacious brand new modern bathroom. Downstairs bar areas were just like a 1950s rural pub so not for us but the breakfast upstairs was great. On-site parking much appreciated.
The bar and snug
Always a pleasure to stay at the Great Malvern. Excellent service, rooms & breakfast.
We stayed for two nights. Breakfast on the first morning was delicious and entertaining! For the second morning the staff very kindly made us a cold packed breakfast tray, the night before, to take away with us as we were having to check out at 5.30am. This was also a perfect combo and delicious! Our room was clean and very comfortable, and well supplied with tea and coffee. The hotel is perfectly located for exploring Malvern on foot, which we did while there. An would be a great spot for exploring further afield too. Would love to have stayed longer.
Parking! We always filter for free parking when looking for hotels. Parking here is very limited and very tight, not suitable for our vehicle (short wheel-base transit-size van). We did manage to wiggle around in the shared parking behind though.
Clean and spacious and comfortable room. That said, the highlight of each day is the amazing breakfast in the peaceful dining room.
“Busy” area of Malvern, so occasionally the street noise was noticeable. Not too much of a concern and the room was laid out very nicely to minimize this, but if I had to offer a criticism, that is all I have.
Very friendly, comfortable hotel
I chose a small breakfast the staff were very pleasant
Everything. Friendly and welcoming and the owners of the hotel were wonderful. I had a gorgeous stay.
Lovely room and the location perfect for the Malvern Hills. Small but nice town. Breakfast superb and we ate at the Hotel one night and the food was excellent and home made.
None.
Very friendly and helpful staff. Great central location.
Liked everything.
The breakfast was delicious and the choice extensive.
The studio apartment was excellent - very clean, quiet, well furnished. lots of space, Literally across the road from the hotel front door. Breakfast was excellent - great choice, excellent service by the host and everything served without any plastic or paper wrapping. small jars for butter, sugar, jam, coffee etc!
Very minor issue and only for awareness the staircase to the first floor apartment is a little bit steep so some people may need to take extra care if carrying luggage.
Great location, exceptional breakfast, super friendly staff.
Parking was a bit tricky but not terrible.
The staff were friendly and helpful and the breakfast was very good but one of us does not have breakfast anyway. The hotel was very well situated for all that Malvern has to offer and we enjoyed visiting quite a few places although the museum was closed. The room was a studio opposite the hotel and was clean and comfortable. We did get disturbed by the bin men in the alley behind the studio around 07:30 emptying many bins, but there is not much that can be done about that and will only be on that particular day every couple of weeks. We were staying at the hotel as we were attending the Malvern flower show at the 3 counties showground which we really enjoyed. We had intended to use the shuttle bus to the event but went in the car instead which was easy and better if you are buying a lot at the show. The hotel is near the base of the Malvern hills so is ideal if you want to go walking which we intend to do when we return later in the year.
It can be a little noisy at times as it is on a main road junction and if you are staying when the bin men empty the bins to the flats behind the studio.
Quality of ingredients for breakfast was great. Hotel bar buzzy with folks from outside coming in - felt lively. Owner is a real character - more Prunella Scales than John Cleese. Shower was a real highlight, excellent temperature and pressure after a long walk.
Very clean , room was great looked newly refurbished very comfortable
Car park was interesting, however very reasonable priced off site parking very close to hotel
Lovely staff nothing was to much
Breakfast was excellent.
Lack of parking
Perfect location for the theatre, friendly and informative, great breakfast and the rooms were comfortable and very clean
Comfortable room, fabulous shower and glorious breakfast. We also had dinner in the hotel - a varied and interesting menu and the food well cooked and presented.
Our room was a bit cold on our first evening - but our fault, we didn't do anything about it!
Great location and food
Very central, friendly staff on bar, breakfast and reception
Nothing
Central location with parking. Excellent breakfast with great staff. Nice little touches in the room to make you feel very welcome. Traditional hotel with charm. Very clean
Nothing - perfect for our needs.
Fabulous all round. Room and hotel beautifully renovated. Lovely room, very comfortable with thoughtful touches (loved the sweets bowl in the room). Breakfast was superb. Staff are very friendly and helpful. The bar area has a great vibe. For us the hotel was ideally located to the theatre. We’ll be back - highly recommend
Nothing not to like
The location was fantastic, right in the town. The room was light and roomy, beautiful clean facilities and welcoming staff. And breakfast was delicious and generous.
This is our 4th visit to the property and it did not disappoint. Staff are friendly and helpful, beds are comfortable, rooms spacious and clean, breakfasts are fabulous & evening meal are good value & delicious. Plus a great location.
Nothing
The location and staff.
The parking
Excellent breakfasts and Owner Jeramy is very friendly and welcoming.
Everything was lovely.
Very welcoming Staff, nothing too much trouble. Amazing Breakfast
Close to town with parking . Very nice staff . Very clean . Most enjoyable stay
The breakfast was excellent
Great location for shops, theatre, bars and the hills. On site parking, The bar is used by locals as well as hotel residents. Great real ales.
Nothing not to like.
The hotel is very nice with a cosy, family run vibe. Nice rooms, great food, bar has loads of local ales, and perfect location for shops, local pubs and restaurants, and for getting up into the hills. Stayed and / or eaten here a few times now, am sure I will be back again!
Few issues getting the shower to work, but all got resolved.
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What guests love
Areas to consider
Cleanliness
8.14/10Most reviews mention clean and well-kept rooms, but one review notes the common areas may need updating.
Service
9.61/10Numerous reviews highlight the friendly and attentive service, often calling it a standout feature.
Location
9.65/10Consistently praised for its excellent central location near attractions and family.
Room Quality
9.1/10Rooms are generally described as spacious, comfortable, and well-appointed.
Amenities
8.63/10Good amenities are mentioned, though one review does note parking can be unpredictable.
Value for Money
8.59/10Multiple reviews indicate great value, especially considering the quality of breakfast included.
Food and Beverage
9.14/10The breakfast is particularly praised for quality and variety, contributing positively to the experience.
Overall Experience
9.11/10Overall sentiment is very positive, with many indicating they would return.