Phi Phi Indigo Hotel vs Similar Hotels

Spacious room with nice amenities but issues with soundproofing in some cases.

Rooms are new and comfortable but some issues reported like odor and noise.

Some described rooms as old and in disrepair, while others had decent experiences.

Rooms described as modern, comfortable beds and feel new/renovated; negatives include limited storage in some rooms and unstable shower temperature in some units.

The rooms were clean, but some reviews mentioned basic facilities and maintenance issues.

Multiple reviews praised the hotel's cleanliness, indicating very good standards.

Guests reported issues with cleanliness, including dirty rooms and bathrooms.

Mostly described as very clean/spotless and recently renovated, but a few guests reported strong odors in specific rooms (marijuana/pungent smell) and one room was described as very stuffy, requiring a room change.

Great location, close to parties but quiet enough for sleep.

The hotel is centrally located with easy access to local attractions and restaurants, which is highly favored.

The location is excellent and convenient for beach access, though noisy at night.

Repeatedly described as central and very convenient (close to ferries, restaurants, shops). A minority noted early-morning mosque prayer broadcasts are noisy for some rooms.

Some positive mentions of staff, but complaints about the lack of courtesy and basic amenities.

The staff is consistently noted as friendly and helpful, indicating excellent service.

Multiple reviews noted friendly and helpful staff.

Consistently praised staff: friendly, helpful, fast check-in, and specific mention of excellent front-desk service (early check-in allowed and warm reception).

No specific mentions, considered standard quality for this hotel tier.

No direct comments on food, but nearby dining options are mentioned positively.

Breakfast received positive remarks, though other food services were not frequently mentioned.

Standard quality for this hotel tier

Basic amenities with noted issues such as poor ventilation and lack of beach towels.

Lacks some amenities like a dining area and pool, but clean and functional overall.

Amenities such as the pool were mentioned positively, but construction affected enjoyment.

Mentioned fast check-in, quiet rooms, and that the hotel offers activities at reasonable prices; overall amenities are adequate and support a positive stay.

Concerns raised about pricing relative to the quality and services provided.

Overall value considered good, reflecting the quality provided for the price.

Some guests felt misled about costs related to the minibar and overall condition of the hotel.

Multiple guests explicitly called this good value or reasonable for price, especially in low season; housekeeping and service noted as included/consistent.