Gerald D. Hines Waterwall Park
Gerald D. Hines Waterwall Park, Uptown, Houston, Texas, United States of America- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodations
Attached to the Galleria Mall, the Westin Oaks in Houston offers guestrooms with signature bedding, gourmet coffee, and modern amenities like free WiFi for Bonvoy members. The perfect blend of comfort and convenience awaits you.
Exceptional Dining Options
Indulge in a culinary journey at White Oak Kitchen + Drinks, serving a delightful mix of international dishes and local beers. For a taste of classic American cuisine with a contemporary twist, head to the Daily Grill for breakfast, lunch, or dinner. Satisfy your cravings without leaving the hotel premises.
Prime Location and Entertainment
Explore nearby attractions such as NRG Stadium, Bayou Bend Collection and Gardens, and the Museum district, all within a short distance from the property. With Downtown Houston just 10 km away and Rooftop Cinema Club nearby, endless entertainment options are at your fingertips.
Book your stay at Westin Oaks now for a memorable experience in Houston, Texas.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
51 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
51 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Sleeps
Up to 2 guests
2 adults · 1 children
2 King Beds
391 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles, height-adjusted amenities, accessible bathtub, bathroom grab bars, doorbell and phone notification, height-adjustable showerhead, closed-captioned TV, low-height electrical outlets in bathroom, low-height view port in door, visual fire alarm, roll-in shower, and low-height door lock
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
36 m2
In-room amenities
2 King Beds
550 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
51 m2
In-room amenities
1 Double Bed
550 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
51 m2
In-room amenities
1 King Bed
391 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
In-room amenities
1 Double Bed
550 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
51 m2
In-room amenities
2 King Beds
391 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Accessible bathtub
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
36 m2
In-room amenities
2 King Beds
391 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles, height-adjusted amenities, accessible bathtub, bathroom grab bars, doorbell and phone notification, height-adjustable showerhead, closed-captioned TV, low-height electrical outlets in bathroom, low-height view port in door, visual fire alarm, roll-in shower, and low-height door lock
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
36 m2
In-room amenities
1 Double Bed
550 sq feet
Layout - Separate sitting area
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles, height-adjusted amenities, accessible bathtub, bathroom grab bars, doorbell and phone notification, height-adjustable showerhead, closed-captioned TV, low-height electrical outlets in bathroom, low-height view port in door, visual fire alarm, roll-in shower, and low-height door lock
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
51 m2
In-room amenities
2 King Beds
550 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
51 m2
In-room amenities
2 King Beds
550 sq feet
Layout - Separate sitting area
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles, height-adjusted amenities, accessible bathtub, bathroom grab bars, doorbell and phone notification, height-adjustable showerhead, closed-captioned TV, low-height electrical outlets in bathroom, low-height view port in door, visual fire alarm, roll-in shower, and low-height door lock
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
51 m2
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
1 King Bed and 1 Double Sofa Bed
550 sq feet
Layout - Bedroom and sitting area
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
51 m2
In-room amenities
1 King Bed and 1 Double Sofa Bed
550 sq feet
Layout - Bedroom and sitting area
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, double sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
51 m2
In-room amenities
2 King Beds
391 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Accessible bathtub
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
36 m2
In-room amenities
1 Double Bed
550 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
51 m2
In-room amenities
2 King Beds
391 sq feet
Internet - WiFi 50+ Mbps
Entertainment - 55-inch Smart TV with premium channels and pay movies
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 King bed (151-180 cm wide)
Room details
36 m2
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Everything
In room dining is the worst!
Locatie
Oud, het stinkt en ziet er op Booking veel beter uit dat het in werkelijk is. Zwembad was verschrikkelijk.
ロケーションは最高,スターフもとても親切だった
特にない
That is close to Galleria mall
The smell in the room is horrible, air conditioning so noisy that it s impossible to sleep, sheets with hole bathrooms very updated no amenities
The location
The housekeep not qualify
Quality of facilities
Nothing
I usually like Westin properties and this one is nice and comfortable. Clean, nice room and good location. I arrived late that night, staff was very nice and helpful.
It smelt so bad of mold and moisture. I’m not sure if it was flooded previously but I had such a bad headache I had to check out right after checking in.
Mold/ moisture. Nothing can be positive if it isn’t a safe environment to stay in.
Large rooms
The pool
Die Lage in der Galleria Mall war hervorragend. Außerdem ist das Stadtviertel hochwertig und recht sicher. Wir haben uns wohl gefühlt. Unser Zimmer hatte bodentiefe Fenster, war dadurch sehr hell, und einen schönen Ausblick. Man konnte kostenlos die Parkplätze (Parkhaus) der Mall nutzen. Das Zimmer selbst war in einem guten Zustand und sehr sauber.
Das mitgebuchte Frühstück war nur ein Wertgutschein, den wir in einem externen Restaurant als a-la-carte Frühstück einlösen konnten. Mein 17-jähriger Sohn ist nicht satt geworden, der Gesamtpreis belief sich auf fast das Doppelte. Dieses Konzept funktioniert nicht wirklich. Am besten ohne Frühstück buchen und irgendwo anders frühstücken.
Excelente localização. Simpatia na recepção. Facilidade de acesso ao shopping e ao estacionamento
Ter de solicitar as 15h30 para arrumarem o quarto.
Excelente localização. Facilidade de estacionamento. Simpatia na recepção.
A limpeza tentar entrar no quarto ás 08h15, para o limpar e com o Do Not Disturb colocado na porta. Barulho de aviso do elevador, muito alto na zona dos quartos.
Every one was so nice
It was well maintain and clean
Desayuno deberia servirse hasta las 10 am... 9 am es muy temprano, sobre todo si uno esta de vacaciones
Ubicacion. Buen tamaño de la habitacion
El aire acondicionado. Muy viejo, enfriaba bien, pero era muy ruidoso. Vale la pena que los reemplacen por unidades mas moderanas. La habitacion la habian remodelado, pero el aire acondicionado no. Otro detalle que resolvieron fue que la primera habitacion que me asignaron quedaba como en el 4to piso (recuerdo que era cuarto en nivel bajo y desde las 5:30 am se escuchaban golpes fuertes y parecian provenir de un gimnasio. Me reasignaron la habitacion a piso alto y se solucionó, pero claro que incomoda tener que cambiarte de habitacion cuando ya haz desempacado.
We were satisfied with the location, cleanness, stuff .
Non
اتصاله بالجاليريا،نظيف جدا،أدوات الاستحمام الشامبو وخلافه مادة جيدة
الانترنت سئ
Lovely room and accommodating staff. We will stay here again.
NA
Great stay.
Nothing really.
Ubicación Amabilidad
Deberían mejorar la limpieza, Es un hotel que necesita que hagan mejoras en los baños, y las toallas están viejas.
bien por la ubicación
que no atendieron mi solicitud de reservacion, les mande correo y puse mensaje en la aplicacion y nada, llegue a recepcion y me hicieron el cargo completo sin preguntar nada
I loved everything about it the room was beautiful and clean with a walk in shower with two showers heads. Those big luxury square head and the other one you hold in your hand. We were up on the 20th floor with a view facing Houston North side it was beautiful. Destination was great connected to the Galleria Mall and a host of restaurants all around us.
What I didn’t like was the parking, it’s free but it’s hard to find parking spots and valet parking runs 52 dollars over night. The towel was hard and I expected a place like that to have soft towels when I dry myself off after enjoying their amazing shower heads.
Very clean and comfortable
Price
Muy buena ubicación con acceso directo al shopping, cerca de river Oaks
El desayuno podrían mejorarlo
Ubicación, el cuarto bastante amplio.
Almohadas.
The access to the mall itself. A one stop shop to dine, relax, entertain and window shop
It couldve been better if they had a movie or two inside or beside the mall
Convenience of the property to shopping locations.
N/A
Bien ubicado buenas habitaciones
Location was perfect
Nothing out of the norm for Houston…traffic congestion to be able to turn into parking lot of hotel
The location
The price, and the room was not properly cleaned upon arrival.
el servicio y confort de las habitaciones son excepcionales
El menu del restaurante no creo que sea el mejor con tanta oferta en los alrededores
Location
Can hear other guests, room not noise proof
Service
N/A
Galleria mall nearby and lots of restaurants
Excellent Stay
Locatie
Luide airco in kamer
clean
Clean room and excellent staff, however I don’t agree with the tourist fee the hotel charges!
🔥
Clean room, attached to the galleria, everyone was super nice
Unfortunately, it was a very brief stay. I didn't get to enjoy the convenient access to the galleria, not the pool/restaurants.
The only disappointment was the pool area, the overall feel and aesthetics of the area was disappointed.
Very confortable place because the hotel is in a big shopping mall and has restaurantes around
Great location and clean, comfortable rooms.
Our two day stay was very nice. Second time we have stayed at this property. We were not disappointed.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.5/10Some reviews mentioned issues with room cleanliness upon arrival.
Service
9.5/10Multiple guests praised the service, noting it was exceptional and accommodating.
Location
10/10Guests consistently highlighted the convenient location near shopping areas.
Room Quality
9/10Reviews indicated rooms were comfortable and well-maintained overall.
Amenities
8.5/10Some amenities were noted as lacking, such as the pool area and breakfast options.
Value for Money
9/10The location and quality provided good value, despite some noted drawbacks.
Food and Beverage
8/10Breakfast wasn’t well-received and some criticism of restaurant menu was noted.
Overall Experience
9.5/10Guests expressed a high level of satisfaction with their experiences at the hotel.