Sheraton Arlington Hotel

Great Experience. It was within close proximity and walking distance to Globe Life Field as well as Texas Live. Beautiful lobby. Room was clean, large, and bathroom was large and roomy. Breakfast wasn't included but there was both a restaurant and market in the hotel. For breakfast, you can either choose between the buffet or off the menu. Gift shop in the lobby. On-site parking was plentiful. They were using the hotel parking for the baseball game, but we let them know we were staying at the hotel, and it wasn't a problem to proceed to check-in. Staff was friendly and helpful in directing us to walking directions to Globe Life Field. Reasonably priced for location.

Convenient location to AT&T stadium

The front desk staff was very rude

The location and the staff

The shower and toilet weren’t very clean, the bathroom all together needs help, the toilet barely flushed, tv didn’t work and the phone in the room didn’t work. After notifying the staff of this, they sent someone to look but nothing was fixed by the time we left. For how much I paid, my expectations were too high I guess. Instead of a parking garage maybe renovate the bathrooms.

Staff was friendly and the room was clean

The temperature of the room wasn’t well regulated. It always seemed to be hot no matter what the thermostat was on. Water pressure in the shower was very poor. I was woke up by knocking on the door with no explanation for why. The staff member just said sorry.

Had breakfast delivered to our room one morning, it was very good. Other family members went to the buffet, stated it was o.k. All of thge staff were friendly and helpful.

Breakfast was excellent. Transfer to the ballpark was helpful. Staff very helpful, especially Joy at reception.

Bar prices too high. Evening snack after ballgame was inedible.

The breakfast was wonderful.

Very good and the staff were excellent

TV control did not work. Building was old and a little "run down" in appearance

Could not get the heat to work even after turning thermostat to 80 degrees

The beds were comfortable. The view was nice.

The downstairs restaurant/bar closed really early. There was water throughout the parking lot as if there was a flood.

Clean

The added the food vouchers onto the price but nobody was here in the kitchen. So I feel like the price should have been cheaper. Avoid this hotel during the holidays if you get the suite.

Everything

Everything was absolutely great! Located close to everything that I wanted to go to.

Nothing at all.

Amazing customer service, service was great, servers were nice and severed with a smile at all times. Chris and Amy you guys are awesome!

Hotel y desayuno

El hotel esta muy bien situado. Yo fui a ver un partido de los Cowboys y se puede ir facilmente a pie al estadio a través de una zona verde muy agradable. Además hay museos y otras atracciones en las cercanías del hotel. La zona se veía bastante segura, incluso por la noche, ya que el partido acabó tarde. La habitación era bastante espaciosa. El desayuno, que se paga a parte por 20$ + TAX era muy completo. Mención especial a la chef mejicana que hacía las omelettes, era muy atenta y simpática. El bar del hotel también estaba muy bien para cenar algo y el gimnasio muy completo.

El precio quizá algo elevado, pero teniendo en cuenta que era Thanksgiving Day, es razonable. El lavabo algo pequeño pero suficiente. El día que llegué la calefacción no funcionaba, pero en cuanto avisé, rápidamente vino un operario a arreglarla.

My experience with the Sheraton hotel is, no matter where I stay, from the Maui Sheraton, to this Sheraton hotel, every single time I stay there, I am bound to having a very excellent sleep, very good breakfast, close to all the amenities and an awesome bar/restaurant inside the hotel. What more could a person ask for, other than the hotel staff being way high of a caliber of people. Wait, all of them were extremely helpful and kind. ALL of them.

I couldn't stay longer on my holiday or vacation.

Beautiful property excellent location so close to Stadium

Nothing

Located within walking distance to AT&T Stadium. Nice room, comfy bed, super nice staff, and a good breakfast buffet

LeAnn the night auditor made our stay extremely special for my 83 year old mom and myself. She is very helpful and always has a smile on her face. She even helped me with getting the things I was supposed to receive when I checked in and didn’t get at check in. She is very professional and I give her a 10 star!!! Thank you, LeAnn and we will see you again!!! Keep up the amazing work you do for customers!

Clean and comfortable

Took hot water a long time to get to sink

Jesus, Ari, Sam, and Lexie was amazing! This was a business trip and I enjoyed it! I am so happy that I got to stay at Sheraton Arlington

Everything.

Good area near a lot of entertainment, friendly staff, close to everything we needed.

Everything was perfect

Location

The atrium entrance; the gym. the snack shop, the swimming pool area (and notably the hot tub and the pond with fish and ducks). Finally, the staff was very friendly and helpful - i would definitely recommend.

2 things: 1) the online check-in beforehand didn't work properly; nor did the "contact us" feature - this is a relatively minor concern, as the checkout in person went very well; 2) although the shower itself was fine, the tub itself was unusually slippery and dangerous - there should have at least been one of those bad mats that you can put down to ensure safe footing - and on the same theme, getting in and out was dicey - a handle on the wall at the back of the shower would have been helpful.

Very nice! Walking distance to the stadium.

Not a thing!

We stayed here because of the location. It is very near ATT Stadium. We took the trolley to the Cowboys game, but it was a nice evening so we ended up walking back to the hotel.

My only negative is we arrived mid afternoon and they had few options for food available. A minor point but something to keep in mind.

Ari, sam and Jesus was amazing at the restaurant! So attentive and friendly staff. Definitely makes you want to come back. Thank you!

Good location

Lobby & pool outdated

Came in for a drink, left with so much more. Go see Abi in the marketplace. Super friendly and helpful. Made my stay really easy and enjoyable

Abi and Reyna are the best super helpful a sweet they were very professional It was a pleasure to meet them ….. thank you for the great work

Breakfast was good and more than enough at a good cost.

Besides changing the bedding and towels. Wishe tables and bathroom was wiped down and carpet vacuumed. Was there for 4 days.

This hotel is amazing, very nice and clean. They have great breakfast with great room service definitely recommend this hotel.

Great customer service, extremely kind and helpful. They also let us spin a wheel at a chance to win some store credit. Overall great experience and would definitely recommend.

Abi and Heaven took care of us at the Sheraton Arlington! Thanks again for the great clean stay with great amenities. Best

It was an amazing space to be abi and heaven were great help and the room and sleep was amazing . The pool is big and nice and would dEFineNTly come and visit again .

Had a great time at the Sheraton super nice stay! Right next to the stadiums and great location with a ton of food! Abi and Heaven!

I really enjoyed my stay with my friends and family. The staff at the market (Abi and Heaven) were awesome and super helpful with everything!

My stay at the Sheraton Hotel in Arlington was amazing, thanks to the exceptional service from Abby and Heaven. From check-in to check-out, they made the experience feel personal and welcoming. The hotel itself was clean, stylish, and conveniently located near local attractions, but what truly stood out was the hospitality. Abby went above and beyond to make sure everything in my room was perfect, while Heaven was friendly and professional, offering great recommendations for dining and entertainment. Their kindness and professionalism made my stay memorable. I would definitely return to the Sheraton Arlington because of them. Highly recommended!

Hevan, Abi, Reyna are hospitality to a T. Very Kind and made my family and I have a great stay. I will definitely be back. Yay.

I went to the market and Heaven and Abby were very nice and helpful with everything the hotel is also very nice I like the bathroom with the little extra mirror

Abby and Even are some great personne for this hotel they treat the people the right way and help them through out whatever they need help for.

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The whole staff was super friendly from the front desk, Bar Grill, Breakfast staff, housekeepers, and the manager supervisor Omar.

We liked everything! Perfect location for Rangers game, with Shuttle available, walking distance to game. Welcoming staff, clean comfy rooms, great restaurant, relaxing large lobby for families and safe parking area. The outside area is like a resort- has a coy fish pond(fish food at front desk) and an amazing pool for all surrounded by landscape and beautiful trees to relax and enjoy! You must stay here-it is like no other. We will be back!

We liked everything.

Awesome staff great service breakfast buffet the best omleat cook lady 10 stars

Everything was great didn't eat

,.)

The rooms were clean and the staff was friendly!

The bathroom/shower area is small. The staff was amazing very helpful and friendly.

The hotel was fine, adequate room and decent lobby/restaurant. Outdoor pool and surrounding area unpleasant to the point of not wanting to be there. Needs to be redone and maintained. Would not recommend…stay at Loews

I wish I had her name but the woman who checked me in and out was amazing. She was nice, professional, apologetic when she didn’t need to be and offered me water when she knew I was hot and tired. It was refreshing to have such a nice interaction as soon as I walked in.

My stay at Sheraton was comfortable and convenient.

our room was clean and the staff were all super friendly.

Went to the cafe / market place and the coffee shop was good. And the staff are really friendly. A nice place to work remotely .

Staff was very friendly and helpful with all accommodations! Will definitely be staying again!

Nice

Very clean place! Loved all the amenities they had here. So close to everything

Everything was too perfect not to like

I had a wonderful stay at this hotel. The customer service was outstanding from the moment I arrived, with staff who were attentive, friendly, and always willing to go the extra mile. A special thank you to Abi, whose warmth and professionalism truly made my experience even more memorable. The rooms were spacious, clean, and well-designed, making it easy to feel comfortable and at home. The overall atmosphere of the hotel was calm and relaxing, creating the perfect environment to unwind after a long day. I truly appreciated the combination of great hospitality, comfortable accommodations, and a peaceful setting.

I had a not to good experience with the bathroom and called Guest Services immediately they sent the Maintenance Manager, Chris Power, who analyzed the situation and asked them to move me to another room, Chris was really professional and helpful, thanks a lot for all the help you gave me . Eduardo.

Staff was great and very friendly. Rooms need to be update and better cleaned. The hotel would benefit having another restaurant.

The room was very nice, clean, and rennovated to standard. All of the double bed rooms are in the same room, to which I was not expecting, so if you think it in seperate rooms they will not be. so be careful of how you select the double beds with the difference of room dimensions. They are all the same. Without any privacy, overall I can say the one night I stay was good.

Staff was extremely friendly and helpful. Comfortable beds. Easy parking. Loved being able to walk to the Rangers game.

Microwaves in room would be nice!

Was a quick overnight stay for a concert. I chose it because of its proximity to the venue. My only issue was that the room didn’t have a microwave. There was a refrigerator but no microwave. We had to go the laundry room 3 floors down to use 1 of 2 microwaves. It was a little inconvenient. Overall, the stay was ok.

The Starbucks crew was amazing! Memo and Keisha were my absolute favorites! They were so much fun and helped me get my venti double expresso just the way I liked it. I can’t wait to see them next trip! So glad they have a Starbucks here!

Memo and Mikeshia, they are too energetic and friendly, welcoming to customers.we had a good experience………………………sur