St. Stephen's Park
St. Stephen's Park, London, ON, Canada- Park
English
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About this hotel
Indulge in Comfort and Convenience
Luxurious Accommodations: Unwind in our spacious guest rooms featuring modern amenities like free Wi-Fi, cable TV, and kitchen essentials for your convenience.
Dining Delights: Experience a culinary journey at Chelsea’s Restaurant and Lounge, offering a diverse menu and a cozy ambiance to enjoy delicious meals and drinks.
Leisure and Fitness: Whether you prefer a refreshing dip in the indoor pool, a productive session at the business centre, or a workout at the well-equipped fitness centre, we have you covered.
Book your stay at Ramada London today for a memorable and relaxing experience!
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Important Information
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Laundry
Express check-in/check-out
Bar
Fax/photocopying
Golf course
Soundproof rooms
Facilities for disabled guests
Meeting/banquet facilities
Non-smoking throughout
Designated smoking area
Accessible parking
Minimarket on site
Kid meals
ATM/cash machine on site
Heated pool
Vending machine - drinks
Indoor pool
Kid-friendly buffet
Salt-water pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Face masks for guests available
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Room Types
Business Double Room with Two Double Beds - Non-Smoking
Up to 5 guests27 sqm2 Double bed (131-150 cm wide)
Providing free toiletries, this family room includes a private bathroom with a bath or a shower. The family room provides air conditioning. The unit offers 2 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Double bed (131-150 cm wide)
Room details
27 sqm
In-room amenities
TelephoneAir conditioningToiletPrivate bathroomAlarm clockLinenCots
Business King Room - Non-Smoking
Up to 5 guests26 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Providing free toiletries, this family room includes a private bathroom with a bath or a shower. The family room provides air conditioning. The unit offers 2 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
26 sqm
In-room amenities
TelephoneAir conditioningToiletPrivate bathroomAlarm clockLinenCots
Business Queen Room with Two Queen Beds - Non-Smoking
Up to 5 guests28 sqm2 Queen bed (151-180 cm wide)
This air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Queen bed (151-180 cm wide)
Room details
28 sqm
In-room amenities
TVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomAlarm clockLinenCots
Queen Room - Mobility Accessible/Non-Smoking
Up to 3 guests27 sqmQueen bed (151-180 cm wide)
This air-conditioned quadruple room is consisted of of a TV with cable channels and a private bathroom. The unit has 1 bed.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
27 sqm
In-room amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomAlarm clockCots
Family Suite with Two Queen Beds - Non-Smoking
Up to 5 guestsSofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
The suite has 1 bedroom and 1 bathroom with a hairdryer and free toiletries. This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit has 3 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
In-room amenities
Coffee/tea makerTVAir conditioningHair dryerDeskToiletMicrowavePrivate bathroomAlarm clock
One-Bedroom King Suite - Non-Smoking
Up to 5 guests49 m2Sofa bed (Variable Size)
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features air conditioning. The unit has 2 beds.
Sleeps
Up to 5 guests
5 adults · 3 children
Beds
Sofa bed (Variable Size)
Room details
49 m2
In-room amenities
TelephoneAir conditioningToiletPrivate bathroomAlarm clockLinenCots
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,687 total)
Provider-sourced guest reviews.
4/10
Reviewed Sep 14, 2026The location was great, and I loved the beautiful stairway. The staff was friendly and helpful.
Stains on the carpet in the room, the toilet was very low, the curtains were damaged and light was coming through easily, bed was okay, very thin walls and we could hear the people on either side of us easily. We were disappointed especially for the price we paid for the night.
1/10
Reviewed Sep 7, 2026This property is the worst hotel I have ever been visited.
Worst customer service ever!! and the on site receptionist provided horrible service, false statement, irritated, disrespectful, completely unprofessional. When we were disappointed with the room and showed them the discrepancy between the facilities listed on booking.com site and what’s provided in the room. The receptionist blamed booking.com and mentioned they don’t even work with the third party (like booking). When questioned so their hotel was listed without their permission, he (naively) insisted yes. In short, what you see on booking. Is not what you will find out. Not as claimed!! Not as described
1/10
Reviewed Sep 7, 2026Location
We booked for a no smoking room and was given a room full with smoke smell and dirty forgotten used towels on the washroom floor. It was a terrible night after we were welcomed with this.
10/10
Reviewed Sep 5, 2026Everything
Nothing
7/10
Reviewed Sep 2, 2026Location was good, close to restaurants, Tim's, Walmart and mall. Bed was comfy.
No elevator but I guess because it's only 2 floors.
10/10
Reviewed Aug 29, 2026The staff was amazing
Nice indoor heated pool nice restaurant and bar staff was amazing
7/10
Reviewed Aug 25, 2026comfy bed, nice tv, blackout drapes, mini fridge
small bathroom, furniture old, stairs to second floor.
10/10
Reviewed Aug 25, 2026The front dessk people were very nice and accomodating. I told them that I had a phyiscal disability person with me and couldn't climb stairs. They changed rooms for me to ensure the person didn't have to climb stairs.
5/10
Reviewed Aug 22, 2026Lots of parking.
Room had a off smell. Im not sure whats going on in the hotel. I was extremely confused getting to my room. It seemed like it was being mainly used as a residential. All of the doors had names written on the doors. It was extremely bizarre. A heads up would have cleared it up before hand. I didnt try the breakfast as when we walked up I couldnt find anyone nor smell any food . We stay at Ramada in other provinces and the free breakfast is the selling point. Unfortunately I wish I had more good things to say. For the price I would not stay here again unless breakfast was included.
10/10
Reviewed Aug 22, 2026The pool was large and very accessible.
No elevator but there was not too many stairs.
10/10
Reviewed Aug 8, 2026Price
6/10
Reviewed Jul 9, 2026The pool
Microwave started sparking when it wasn't being used. I was told to unplug it and put it in the hall! Really, do it yourself. It is not my fault
6/10
Reviewed Jul 9, 2026Very Dated
Close to highway
6/10
Reviewed Jul 8, 2026The microwave fried and almost started a fire. I was told to unplug it and put it in the hall. I don't think so
7/10
Reviewed Jul 6, 2026Cleanliness
No complimentary water, fruits or drinks. Very far away from University campus.
7/10
Reviewed Jul 6, 2026Convenient off 401
Had to pay for breakfast if I wanted it $15. Only had regular coffee in the room, what about those of us that drink decaffeinated coffee
7/10
Reviewed Jun 24, 2026Deels gemoderniseerd, goed restaurant boor het ontbijt.
Rook iets muf.
5/10
Reviewed Jun 21, 2026bed was comfortable
too much perfume in cleaners, lingers, it is a sign the building is old, hiding the dirt.
8/10
Reviewed Jun 15, 2026Went on bus trip and this was pick up drop off location
No elevator , we had heavy luggage, thankfully the front desk did take up our luggage for us
7/10
Reviewed Jun 14, 2026The bathroom was very clean.
The hotel overall looks old. It needs renovation.
5/10
Reviewed Jun 13, 2026Cheap. Swimming pool was a decent size!
There was a picket line at the entrance on our first arrival and we were challenged on entering and leaving repeatedly that day. being foreign we had no idea why and it was intimidating and irritating having a random person jump in front of the car and demand we explain who we were! Rooms were a good size but unable to provide adjoining room which was frustrating and meant adults had to split to be in each room with kids. No lift and long corridors so lugging international suitcases was a challenge but they did offer assistance. Breakfast was disappointing and finished too early so we were rushed, tea and coffee not good! only went the once.
10/10
Reviewed Jun 7, 2026Clean and comfy
Air freshener used is tooooo strong
9/10
Reviewed Jun 5, 2026Nice rooms and parking
It's generally old
1/10
Reviewed Jun 3, 2026Not much.
The ice machine was broken, the front desk staff were surly and unhelpful, the cost of the room was WAY overpriced for what I got. I booked the Ramada because of the "brand name" reputation. What a disappointment. I would never recomend ti to anyone I know. Terrible experience.
6/10
Reviewed Jun 2, 2026Big rooms
There were elders people in the main floor are in long term care. In my opinion, the guests should be on first floor only.
2/10
Reviewed May 29, 2026Horrible experience. Dirty hotel, cracked out people hanging around. Our family was put on a wing where about 20 rooms were being used for geriatric care. Open doors, nurses in and out. We booked for 2 nights, paid $230 per night. Tried to cancel but General Manager Phil told us we couldn’t. Desk worker told us that Phil was in a meeting and unable to talk to us, but he was really just at a baseball game. He refused to talk to me, just sent me a rude email. Dirty hotel. AVOID
7/10
Reviewed May 27, 2026Excellent
Had a CAA member but couldn’t take advantage of this because booked through third party. Should have been able to do this at the desk upon check in.
10/10
Reviewed May 24, 2026Swimming pool for kids
10/10
Reviewed May 22, 2026Incredibly helpful and kind staff. Very comfortable and spacious room. The breakfast at the hotel was delicious and the pool is excellent too. Within a short walking distance to stores and restaurants.
7/10
Reviewed May 19, 2026The pool
The restaurant wasn't open
8/10
Reviewed May 4, 2026The location was convenient
Maybe offering free breakfast
1/10
Reviewed May 1, 2026They wouldn't let me rent the room
RUDE front desk
8/10
Reviewed Apr 22, 2026Price
Bed was not comfortable We asked for a queen got a double
5/10
Reviewed Apr 20, 2026The location and the pool
Being told off by an egotistical man! We were there for vacation after we fled domestic abuse! And the ants in my bathroom! The food for the buffet was not very good either
1/10
Reviewed Apr 13, 2026Nothing. Absolutely awful hotel, disgusting, dirty, .
There was no phone in the room. The court was missing front desk said they couldn't do anything. There was brown stains all over pillow cases. There was no toilet paper in the hotel room and because I didn't have a phone I had to go find a cleaning staff to get toilet paper because when I called the room from my cell phone, no one would answer while my kids were in the pool. Water from the ceiling was dripping on their head. There was hair in the tub. The toilet seat was filthy dirty. The lamp in the room was leaning and broken.The room was disgusting.Had it not been that we didn't have an opportunity to look for another place.Because we were there for a tournament.It was awful, and then I tell the staff and I asked for a cot in the room, and they wanted to charge me ten dollars, which was absurd.
7/10
Reviewed Mar 29, 2026Easy access off of highway. Staff were professional and helpful. Several doors allowed parking closer to room as it is a large facility. Restaurant prepared a delicious breakfast at a reasonable cost and it was a large portion.
Other guests were very loud - hockey kids running hallways, yelling and slamming doors till after midnight. Couldn’t fall asleep with all the noise. The bathroom wasn’t updated. Shower head was basic. Not enough towels provided and only one bar of dove soap provided. Front desk staff provided other items needed at no charge when asked.
8/10
Reviewed Mar 19, 2026All was great!! No complaints! Woukd stay again!! 😁👍
8/10
Reviewed Mar 19, 2026Comfortable blankets!!
Breakfast not included
5/10
Reviewed Mar 16, 2026Having a nice pool
Not well maintained, curtains in our room got some cuts, all appliances are too old, mattress are not comfortable & there is no elevator for the second floor.
9/10
Reviewed Mar 16, 2026everything about my stay is second to none don't change nothing
I fixed the toilet chain got stuck
10/10
Reviewed Mar 11, 2026Breakfast was awesome
Nothing it was all good
2/10
Reviewed Mar 11, 2026***Warning*** check for double payment on your cards, worst part is even when confronted they refused to correct it!!! Worst hotel experience ever!!! They double charged me for a disgusting room that wasn't worth $50 on its best days.
10/10
Reviewed Mar 8, 2026Everything
N/a
5/10
Reviewed Mar 2, 2026Our stay provided what we required.
The food at the restaurant/bar for dinner left some to be desired, so we didn't attend breakfast in house. The rooms were very cold and the bed spread was very light...would have been great in the summer. The heater/furnace was loud...made clicking sounds all night. The little fridges supplied, the door rubbed along the carpet...not that big a deal, just annoying.
3/10
Reviewed Feb 11, 2026There was human faeces down at poolside, pool water was merky.
2/10
Reviewed Feb 8, 2026Nothing
Old, ripped furniture. Old, scratched bathtub.
10/10
Reviewed Jan 28, 2026Great location and the bed was amazing
8/10
Reviewed Jan 27, 2026For the money...all was good. The parking lot took a while to be cleared! It was a snowy day....but still. Tough on a small car. The room was tired...ie: carpet torn and draperies looked to be falling off the track. Needs a good re vampire in decor. ..but again....for the money....it was good value! 👍🙂
If anything...again the room decor/ condition.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Warm pool
- •Affordable
Areas to consider
- •Dirty rooms
- •Noise issues
- •Outdated facilities
Cleanliness
4.3/10There were issues with dirty rooms and carpets, along with a strong odor in some rooms.
Service
8.8/10Staff were friendly and helpful, with some reviews highlighting good breakfast staff.
Location
7.3/10Many reviews mention good location with easy access from the highway and nearby restaurants.
Room Quality
5.8/10Reviews indicate that while some beds were comfortable, many rooms needed upgrades and had issues with noise.
Amenities
7.3/10The hotel offers good amenities like a warm pool, clean surroundings, and free parking.
Value for Money
7.8/10Affordable rates compared to the quality, especially for families.
Food and Beverage
6.8/10Breakfast is generally rated positively, though specific food quality details are sparse.
Overall Experience
6.3/10Mixed experiences with several positive aspects but significant issues noted.