Cottonwood Park
Cottonwood Park, West Anaheim, Anaheim, California, United States of America- Park
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Convenient Location near Disneyland:
Enjoy the convenience of a free shuttle to Disneyland and California Adventure, just a short distance away from Anaheim Majestic Garden Hotel.
Comfortable and Modern Accommodations:
Relax in well-equipped rooms featuring flat-screen TVs, refrigerators, and coffee makers. Accessible rooms with special amenities are also available for those who need them.
Fantastic Amenities for All Guests:
Take advantage of free access to the gym, outdoor whirlpool, and pool. Have fun in the games room or stay productive in the business center. Indulge in delicious dining options at Garden Court Bistro and Bar or California Deli.
Book your stay at Anaheim Majestic Garden Hotel for a magical and comfortable experience near Disneyland!
Check-in from
04:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
41 sqm
In-room amenities
1 King Bed and 1 Double Sofa Bed
Located on the top floor with courtyard views
Layout - Bedroom, 2 living rooms, and dining area
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
Courtyard View
In-room amenities
2 Queen Beds
Overlooking the courtyard
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
Courtyard View
In-room amenities
Sleeps
Up to 6 guests
4 adults · 4 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
37 sqm
City View
In-room amenities
Sleeps
Up to 5 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
50 sqm
In-room amenities
1 Queen Bed and 1 Twin Bunk Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen Bed (150-160 cm wide), Bunk bed (90-99 cm wide)
In-room amenities
2 Queen Beds
Overlooking the courtyard
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
Courtyard View
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
41 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
41 sqm
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
41 sqm
In-room amenities
Sleeps
Up to 7 guests
5 adults · 5 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
37 sqm
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
65 sqm
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
50 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
41 sqm
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
70 sqm
In-room amenities
Sleeps
Up to 7 guests
6 adults · 5 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
37 sqm
Pool View
In-room amenities
2 Queen Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
2 Queen Beds
Overlooking the garden
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
Garden View
In-room amenities
1 King Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
2 Queen Beds
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
1 King Bed
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
In-room amenities
2 Queen Beds
Layout - Bedroom and living room
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Queen Bed (150-160 cm wide)
In-room amenities
1 King Bed and 1 Double Sofa Bed
Layout - Bedroom
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
1 King Bed
480-sq-foot room with garden views
Internet - Free WiFi 25+ Mbps
Entertainment - 37-inch LCD TV with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled heating and air conditioning
Accessibility - Braille signage
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
45 m2
Garden View
In-room amenities
Sleeps
Up to 7 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
47 sqm
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
37 sqm
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
41 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Close to Disneyland, has a great little shop inside the hotel.
Having to pay for parking when staying there
Cute and convenient
I liked that is was close to Disney and they had a shuttle for pick up and drop off
The room was out dated. The bathroom was very small and wasn’t like the picture on online.
Proximity to Disney and clean
Their shuttle service was perfect. The hotel keeps their lobby decorated to the parks.
Not enough water pressure
Staff was great! Nice and informative.
It was dirty, there was black mold in the bathrooms.
I love the architecture! The shuttle service to the Disneyland park is honestly the best feature and I love how it’s included in the price! The rooms are beautiful and a great deal.
I think the bathrooms could be remodeled and cleaner. I don’t like how the guests don’t receive complementary toiletries and products in the bathrooms as well. I think there should be water bottles in the fridges as well. I also think the breakfast buffet should be included because it was very overpriced.
Large lobby, lots of areas to hang out, very nice pool
Bus that takes you to Disneyland when it has air conditioning. Air conditioning in rooms.
When it was hot outside and the bus was hot inside too. Also the pool water was salty.
Easy to get to and from Disneyland on the Shuttle. Love all the channels when I want to just relax.
Went to the Angels games. If the games run a little long. No place in property to get a dinner after 10p. But the Chiicken Salad sandwich held me to morning.
Awesome
Magical
The staff here are amazing. Everyone is friendly not one person is just phoning it in. Check-in is quick and easy. The rooms are comfortable have yet to have a room that doesn’t have a pretty view.
Everything was magical
It’s a convenient place to stay near Disneyland with a free shuttle the staff is really nice and welcoming.
I have stayed here quite a few times but this may be my last. When I went into my room all I could smell was mildew. I look at the windows seal and it had mildew all along the frame, there were a few strands of hair and other particles on the bed. I was able to switch into another room with no problem, so the staff were accommodating. Was it a big difference in cleanliness, not really. It’s not secret that it is outdated and could use some improvement, but the mildew issue is the biggest concern.
I loved the trolley service, but they could be a little bit more efficient, especially when providing trolley service at night
I love the resort feeling at a budget price.
Our room thermostat wasn't working. The room was colder than I prefer.
How clean and friendly it was
The tv could have access to streaming services
Mi agusto
Me cobrando 2 veces el depósito.
I love that they had a shuttle and that the shuttle drivers were very patient! My husband and I have a double stroller and three little ones! I was very appreciative of the drivers .
The property was very cute and looked like a castle!
Nada
Todo el hotel está súper viejo y con demasiado mosquito
I love that it's so close to Disney and that they offer the free shuttle that was one of the main reason for picking the hotel
Hotel is a little out dated but that's the only thing I would say
Closer to Disneyland park and they have shuttle bus rides back and port to Disney
No complimentary water.
Loved that the hotel had a free shuttle to and from Disneyland
Hotel is a little out dated
We love staying here every time we go to Disney, the shuttle to and from Disney is great!
The location and transportation to Disney was perfect! Exactly what we needed. The overall look and theme of the hotel was just magical. I loved the Disney movie screenings on the Friday night. The type of information would have been nice prior so we could have arranged our arrival time better to take part in this.
When I asked the person checking us in if we needed to put the parking ticket in the car she said no. Our friends were also staying at the hotel with us and they were told if it wasn’t displayed their car would be towed. This is something that could have gone horribly wrong at the hands of one of your members of staff! Also the dragon teddies on the beds were an extremely cute addition to the rooms. We assumed they were a cute little extra for the kids to take home. Luckily we asked about this as we were then told they must stay in the rooms. This did upset our son quite a lot as he thought it was a little gift for him.
Cleanliness and access to park shuttle
The cafe was a little pricey for what it is…. No free coffee in the morning
Liked the shuttle
The bed was too soft, the air conditioner air smelled like pee, stains on the ceiling and bathtub, the place is just run down majorly.
Muy buen servicio me entregaron el cuarto antes del tiempo aparte tenian servicio de transporte a donde queriamos ir
Punto de localización
Se siente muy sucio por las alfombras y el cuarto no estaba limpio cuando lo recibimos
Muy limpio y comodo
shuttle was great. the room was large enough.
Everything was amazing about the hotel
Very close to Disneyland and they had a shuttle to get to and from the park
Nothing. We only stayed for 2 nights and didn’t use any of the amenities so I can’t say anything about it but the staff and room were great! Loved the hotel and will definitely choose them again when we go back
The shuttle to and from Disneyland is a great bonus after an long day at the park.
Always clean and amazing friendly staff. The shuttle was super convenient and always helped load our stroller and made sure we were comfortable with our family of 7. The pool was very clean and provided a lot of seating areas for all families. The poolside food and beverages were very very good! Pizza was amazing! The morning buffet had a great staff who were very attentive and the food was fresh and was always good!!! Thank you.
Loved the location and the shuttle to the park
Location
When arriving to the facility, we noticed the AC in our room was not working and that our room was not cleaned the way it should have been (there was cereal throughout the floor from I don’t know when and bed sheets were dirty) We asked to be moved to a different room since we arrived to the hotel with kids and it was 90 something degrees. They first said there was no room available then when speaking to someone else they said they would move us to a different room, while adding a discount and not charge for their parking. We figured it was a good compromise. When going to check out, they mentioned that they were never going to give us a discount (which is a lie) and that since they moved us to a different room then there was no problem. Please don’t stay here if you want to have a nice vacation🙂
The location of hotel is the only good thing but there are nicer ones around the same price in the area.
When arriving to the facility, we noticed the AC in our room was not working and that our room was not cleaned the way it should have been (there was cereal throughout the floor from I don’t know when and bed sheets were dirty) We asked to be moved to a different room since we arrived to the hotel with kids and it was 90 something degrees. They first said there was no room available then when speaking to someone else they said they would move us to a different room, while adding a discount and not charge for their parking. We figured it was a good compromise. When going to check out, they mentioned that they were never going to give us a discount (which is a lie) and that since they moved us to a different room then there was no problem. Please don’t stay here if you want to have a nice vacation🙂
Pagamos por 3 habitaciones 2 de las cuales no les servía el aire acondicionado. 3 noches pasamos calor por que los de mantenimiento no pudieron arreglar el aire . No tenían habitaciones para movernos , nos llevaron dos ventiladores. Una habitación tenía cucarachas . Durante los 4 días que estuvimos no hicieron servicio al cuarto . Uno de los cuartos tenía una gotera . 12 personas incluyendo dos bebés .
Clean
Bathroom and toilet don't work .
Close to Disneyland
Nothing
The proximity to Disneyland was great . The staff was nice and the shuttle service was nice .
The very very outdated rooms , the elevators were very sketchy and delayed . Very hot hallways , entryways & elevators.
Très bel hôtel de l’extérieur ainsi que l’accueil. Il est très proche de Disneyland. Par contre je trouve les chambres un peu vieillissante et pas à la hauteur de l’extérieur de l’hôtel et de l’accueil qui sont vraiment somptueux.
It was clean, staff was so nice, and walkable to the parks!
No dislikes!
Excelente servicio y atención por parte del personal, rápido traslado, todo muy cómodo.
Podrían renovar algunos de las cosas de las habitaciones, como apagadores, chapas. pero todo funciona bien.
La ubicación cerca de Disney, la zona muy tranquila (excepto a las 9:30 diariamente que se escuchan los fuegos artificiales de Disney), el cuarto está muy bien para mis necesidades
Los precios excesivos de agua, snacks y refrescos
Breakfast buffet should complementary, menu paid
The pillows are either old or just bad, some were just flat others were very lumpy with large foam pieces. Large cockroach in the bathroom 3rd night. Dirty shower head, low water pressure, hair in the drain, low draining tub. Rooms need to be more sound proof for the nightly fire works.
None
none
Love the courtyard!
Ok so this hotel was booked for a college move in. I didn’t know it was a Disney ‘friend’ hotel and had zero need fo use the shuttle so my review is based purely as a hotel guest. Lobby - large and spacious and quite cute Check in staff- super friendly Parking - spacious Room - so this is very large but was tired. The lobby area and elevator was a little smelly. We didn’t have any housekeeping for the 3 nights. I paid under $500 for 3 nights including parking. To get a free shuttle to Disney - frankly this value is great. BUT you have to set your expectations We didn’t use any of the restaurants but did use the cafe / shop. Really nice people but typical bad grab and go to be found all over basic Anaheim hotels. I wasn’t expecting much so no complaints there. There were smiling children who were just excited to be going to Disney which puts life into perspective a little when the the bagel is a little processed instead of freshly baked! Would I choose it again? Probably not. Am I disappointed in the stay? No. Because I literally needed a big bed to sleep in and the bed was very comfortable
It had a shuttle to Disneyland and onsite restaurants. Also the pool area was awesome.
No everything was great!
I didn't like how small the bathroom was
The staff was wonderful with the exception of the bartender who was very rude
The rude bartender
Location
Needs more people working the front
It was beautiful and close to Disney
Only one elevator and it was very hard to walk far to the rooms since im handicap . Lots of photo areas which was super nice and your bartender Danny was absolutely wonderful . Super professional quick on drinks and super nice .
無料のシャトルバスが出ていました。ただ30分に1本なので逃すとまあまあ待ちます。 また、ホテル内に大きい売店があり食料やグッズをそこで調達できます。
建物自体はかなり古く、特に洗面所やシャワールームはあまり清潔感がなかったです。 また、普通のホテルと違い、縦ではなく横に広いため1階の自分の部屋にたどり着くまでとても時間がかかるのと、方向音痴の人は迷ってしまうと思います。 有名なホテルなので期待していましたが、色々と残念でした。
I like the view, and the staff were friendly
The room I stayed in was next to the freeway, loud cars passing by, the bathroom was awful, the shower sink smelled bad, every time I walked into the bathroom you can smell it, it was gross. I was thinking about calling and switching rooms but wasn’t sure if it was possible since I came late.
Always a great location near Disneyland
Had roaches in our room with little to no help from staff
The room was fine. Great location to the park and the shuttle service was great. Customer service was very friendly. Liked the hours of the gift shop.
Wasn't properly stocked with towel for 3 people for 3 days. The breakfast is very expensive for continental breakfast so we ordered and it was not great.
Beautiful place to stay
Very close to Disneyland and restaurants inside the hotel.
Price
Room was dirty, no bags in the garbage bin and beds were really small, could of stayed at a better hotel that was right across from Disneyland also no breakfast only you'd have to pay
The gardens, the bartender, the comfortable bed, the closeness to the theme park and the shuttle
The toilet kept blocking up
The front desk was nice. In general the staff was nice. Having the shuttle to Disneyland was nice.
The hotel was not that clean. Especially our room. Hair was in the sink, gum was in our toilet when we first walked in. There was a thick layer of dirt along the floor board in the bathroom. The beds were terrible felt like sleeping on springs. The cleaners placed our remote under a cushion? And we couldn’t find it until the very last day. Overall the cleanliness of the place was bad enough that I would never book here again.
The facility was amazing! Just a 15 minute walk from downtown disney entrance! The grounds were well kept and nice to walk around. Staff was friendly and very helpful. The room was spacious and the beds were clean and comfortable.
Très joli, à proximité du parc Très bon accueil
RAS
The views and close to the dusney parks
Dirty, outdated rooms for the price you pay
the lobby, the restaurant the pool was great
the bathroom we’re old and not too clean
Location cleanest
Parking charge 25usd should tell ahead of time,not decarate beautifull
I like the location of the property and the free shuttle to Disney Parks 😊
I chose this hotel not only for the location but also it says the rooms have been renovated but the rooms that we got were not ☹️ And our rooms were located towards the back Ana we had to make several turns which is quite confusing before we reach our rooms
Great staff conveniently located to Disneyland with a rope drop shuttle
I liked the lounge area and room. Its outdated but a great place to stay.
The shower looked filthy
La ubicación y amababilidad del personal
Que al tercer día nos cambiaron las toallas pero no sacaron la basura de los cuartos aunque habíamos solicitado el servicio.
La camera molto spaziosa, e anche gli ambienti comuni
Colazione scarsa e poco assortita, bagno piccolo
The magical castle feel
Everything was perfect
I love the food at the restaurant
I can see fireworks from my window
Location was great! Shuttle was nice. Staff was very friendly and housekeeping got our lost item back to us. Thank you!
Stains on floors and ceilings. Not a single ice machine worked. fortunately, the people in the deli were nice enough to give us ice. Some of our parties rooms were musty / stinky.
The room, movie on the lawn, pool, everything.
No dislikes.
Loved how close it was to Disneyland, the friendly atmosphere, helpful staff and the ease of using the shuttle to and from the park. It was also close to the Aquarium of the Pacific and the beach.
Stayed in the Junior Suite which was a great size with a family of 4. Close to Disneyland with free shuttle service. Would stay there again.
I love the comfort of the rooms. I always request a bottom floor room.
An inclusive breakfast would make it my first choice each time. The breakfast I ordered from the restaurant was just ok. I would opt to eat at Disneyland instead. But the sushi restaurant is amazing. Pricey, but super tasty.
Staff were helpful
Told it was the closest hotel next to Disneyland but there were many walkable.
Breakfast was great. Transport to and from Disney reliable
Needs a deep clean. My daughter hid in the hall curtains and came out with a brown, dusty face. Also found a mouse inside the hotel.
La limpieza, amabilidad y sus instalaciones.
Talvez que cerró muy temprano el bar.
Clean and comfortable easy access to Disney via included shuttle service no need to leave hotel. Nice pool and restaurants deli is stocked with limited groceries and toiletries.
No issues
The proximity to Disneyland and free transport to and from the park
El hotel es muy bonito por fuera y por dentro
El baño estaba muy pequeño, la tina del shawer estaba amarilla y vieja y el sink no se hiba el agua, pienso que necesitan remodelar los baños porque estan muy feos
The property was clean and the shuttle to Disneyland was great. Would stay here again
Close to Disneyland shuttle bus is good
Old broken inside, beds are very soft and used . Bath tub old dirty rug in the room dirty.
Close to the disney Land with free shuttle Front desk helping me to keep my Daughter digital camera left at the shuttle bus
We book for delux room for 2 bed . And the room view are pool and garden view. We got the room view of the front car park, highway . Its not what i expect for. Early check in aswell
Location and value
Everything was great
Location and facilities
Non smoking rooms still smelled of cigarette
I didn’t have to leave , everything we needed at the hotel.
Nothing
Staff friendly and helpful, except for one who was totally rude, convenience of shuttle and restaurant
Uncomfortable beds, room smelled like dirty diapers i asked to change rooms, second room smelled a little better but no shower curtain, shower was terrible, was told it was an upgraded room, well the garden tower must be really bad then, on day 3 my son noticed a piece of pizza crust hidden in the phone who knows how long it had been there
All good, and I really appreciated the shuttles to Disney.
El restaurant es tipo buffet, tiene cosas básicas pero bastante buenas y por un precio super accesible (22usd x pax). Los fuegos artificiales de Disneyland se ven desde la piscina. Tiene transporte hacia los parques de Disneyland que estan muy cerca.
Yo reserve por Booking 2 noches, después por un tema de trabajo cambie la estadía por la web a 1 noche, cuando llego al check-in me dicen que mi reserva sigue siendo 2 noches y no me dieron ningún apoyo y que debo hablar con Booking. Hable con Booking y ellos me indican que el hotel no acepto mi cambio pero nadie me lo informo. En ese momento yo tenia cancelación gratuita, podría haber cancelado perfectamente y hacer una nueva reserva para una noche. No me explico porque un hotel aliado de Disney con la calidad de servicio que tienen ellos no me ayudaron en lo absoluto y perdí alrededor de 200usd. Por otro lado la piscina tiene agua turbia y si te llega agua a la boca tiene un sabor asqueroso.
Location. Big rooms
Bit dated
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.56/10Issues reported with mold and lack of room cleaning.
Service
9.03/10Friendly and helpful staff noted across multiple reviews.
Location
9.07/10Conveniently located close to Disneyland with easy access.
Room Quality
7.52/10Rooms spacious but some issues with cleanliness and outdated decor.
Amenities
8.05/10Deli options and shuttle service available; some amenities are lacking.
Value for Money
8.01/10Affordable options but some charges may feel excessive for services.
Food and Beverage
8.06/10Good breakfast and deli options, though limited food variety reported.
Overall Experience
8.53/10Mostly positive experience except for cleanliness issues.