Four Points by Sheraton Anaheim

I really didn’t care for anything at this property .

The rooms were dark and lacked good lighting , it was on the 5 freeway and loud , it’s a glorified motel really . I paid $331 for a suite and had to be moved immediately due to the dark negative uncomfortable nature of the room and no privacy between rooms when traveling with a child which is why I got a suite to begin with . They moved us to a double queen so my daughter could have a proper bed to sleep on and I was supposed to get a $140 refund to which I have yet to see and I checked out early am yesterday . I was also charged an extra $100 for an unknown reason . This was an absolute waste of money and time . They told us check in was 3pm and neither rooms were ready until 5pm . DO NOT RECOMMEND STAYING HERE !

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Relatively close to Disneyland Park.

Staff did not inform us of parking fee until check out. We had cockroaches in our room and staff did not offer to move our rooms or compensate us with anything. All they said was pest control will be called after you leave

Location

So loud, smell bad, impossible sleep

Very friendly staff and good location

It wasn't very clean, the room smelled very musty and I got dirty and stained towels and even false eyelashes on the bed

Beautiful place to stay, friendly staff, close enough to walk to Disney parks

The pillows were too soft

It was close to Disney

The car door wouldn’t open it was a headache walking back and forth to the gentleman in the front till someone came to open it .

The rooms were old and falling apart. The shower rod was broken. Water kept going everywhere. The room smelled.

Staff was very helpful and accommodating.

Ran out of towels quickly.

I enjoyed the walk to Disney

The staff is so rude and charged me wrong 2 times and they refused to refund me.

Walk distance to Disney

Staff so rude

The bed, the spa and the pool. Staff were friendly

Outdated and old. Tired looking. Don’t know what was going on with housekeeping: they left their cleaning chemicals in the room and didn’t change our towels. Plus THERE IS NO SHUTTLE TO DISNEYLAND!!!

The 24 hour pool and hot tub!

Room was not ready at check In said it would be ready 3 hours later. And would call us. Never called us. And then would not be of any help at the front desk. They were rude as hell.

The hotel is in a great location, quick Uber to Disneyland. The staff are all friendly and helpful. The room was typical and not noteworthy. In room phone did not work. Bathroom was a bit dated. Chips in furniture and on painted doors, etc. Stains on mattress. Bedding was not the same on each bed

Bathroom fans didn’t work, flushing feature on toilet not working properly. I have to remove the lid and make it flush. These concerns were brought up to the front desk. Washing machine is to complicated and then didn’t work when needed. Machine wash so sold money when washer didn’t work…

The staff were nice

Very low budget definitely not a four-star by any means the rooms were in terrible shape super noisy. The doors were heavy and awkwardly and noisy. The bathrooms were disgusting, the fixtures were broken and very dirty overall room was not clean. I would definitely not recommend this place to anybody especially somebody that’s coming for a vacation to go to Disney and have a good time. They’re gonna be horribly disappointed by this property.

Location

Had two rooms. Other room had an odor so they checked out.

I’ve been here a few times. I always enjoy myself. The pool is 24 hours which I love. Parking is not free, but most of all hotels by Disney charge nowadays. My room was clean and the AC worked well. Thank you for turning on the TVs outside by the pool so we could watch the World Cup! Almost forgot to mention that there is a mini refrigerator. I’ll be back again

There are no microwaves in the room. (One in the lobby) And it’s time to get new mattresses. They are not every comfortable.

The lobby was very nice and the staff were helpful.

The room had some issues (not sound-proof at all, door lock wasn’t functioning properly and the toilet seat was broken). The pool was very cold.

The location prime

The pillows where horrible! the sound of the slamming of the gate door was horrible!

Mattresses were comfortable

Bathrooms run down

The 24 hrs pool. The front check in clerk and the bartender. Fireworks view was

The strangers just walking into hotel pool area, the delay in towel service and the gap in hotel door pushing or through. Alongside the tub was stained and the freeway is a loud.

24 hour pool hours. Very nice staff.

Property is old and bathrooms are small. Outdated but price makes up for it.

Nothing

It was very dirty unsanitary conditions

If you are a light sleeper do NOT stay here. The freeway noise was unlike anything I have experienced in a hotel. It was unrelenting and at such an extreme volume I was convinced the window or door must not be shut, but it wasn’t. The bed is firm. Pillows very flimsy. The bathroom is tiny but clean enough. The shower shot out so severely that it could not be contained inside the tub, so the floor was pretty wet. The floor was clean from what I could tell. Based on other reviews we all kept our shoes or socks on. We drove in late and didn’t want to spend money at a nicer hotel just to go straight to bed. I am relieved to not have to sleep here again. I gave it two stars since it was clean and the staff were friendly. Yes it is definitely just a motel that has been dressed up to seem nicer, it just isn’t. It is what it is. The front desk staff was excellent. Very friendly and seemed to know what they were doing and were efficient at it. They offered an additional towel right away since we were a family of four, they only provide 3 in the room. Also free bottled water upon arrival.

Excellent location,

Three was the highest score I would consider

I chose this because it was a Marriott. I was not impressed. I felt I was at a budget motel.

Staff were nice and the location.

Everything was walking distance and the pool and Hot tub was amazing.

I wish the Bathroom was updated. But it was very very clean.

The hotel was fair in price and was only a 15-minute walk to Disneyland. Perks for us were that a Tacobell, a Starbucks, and a gas station were right across the street. Made a room request and they gave it to us, which was really helpful for the whole party.

The doors to our rooms were pushed in slightly from the outside, so some of the breeze would come in. The elevator was a little uncomfortable, making noises as it went up and down.

Our room was motel standards. Not Marriott quality that I spend almost 900 for. My husband was on an office call in the room and it broke beneath him. Hotel didn’t care. No compensation for my husband getting hurt. Charged for service dogs after leaving the place. Horrible traffic sounds all night. I paid for a view what a joke. I saw a highway. Sewage smells in the lobby so bad I almost threw up. It was a horrible experience. I would not recommend to anyone to go here!

Great location and the staff was friendly!

The location

No microwave in room, no pool towels, had trouble with door lock

I loved it

The rooms are nice but good lord the pillows were awful. Great location and centered to nearby to restaurants. I appreciated. The room was spacious and the A/C was great.

The pillows were so thin. It was a little hard to get the room freshened up due to the restrictions. We did get coffee but alas no creamor. But the biggest disappointment was the pool. The front desk said it was to 81. It was cold I couldn’t even enjoy it like. It’s always been very nice and warm on my other visits and that’s I like to choose The Four Points.

Staff was nice. Proximity to Disneyland is good. I didn't want to leave this review but Booking.com asked like 30 times so here we are.

Someone had burned a hole in the sheets and no one had replaced the sheets before we arrived. Found this out at 1 am, just after watching the teenagers hop the gate to get in the building in front of us and then not being able to go to the restaurant in the middle of the day for some reason and trying to get anywhere other than the hotel required a level of Frogger I haven't achieved yet.

Location

All of the hotel amenities were awesome

Slight smell of the rooms. The staff seemed rushed in explaining the details at check in

The property was very clean with great quality service

N/A

The staff was very nice

There was a dip in the bed. Felt like you were tipping over. Room/hotel was dated. Paint was chipping. Housekeeping got sloppy at leaving fresh items. The towels were abrasive

Very close to disneyland .

We were placed in the back so our view wasn’t so nice .

Close by Disneyland

It’s so ran down now I remember when they had bar and everything was nice but even big branches of palm trees broke down while swimming

East access from Disneyland

The kids area isn’t there anymore as promised, the hot tub isn’t really hot , pay for parking and no breakfast included fore the already high price

Location was fine. The pool was good.

The overall housekeeping was very poor, we ran out of toilet paper and had to request towels and cleaning of room.

Amazing room service comfy bed. Close to Disney , Pool open all night ❤️

I appreciate that the staff was able to accommodate me regarding my first night having extremely loud guest next-door. Was not to happy. Walls are very thin heard so much noise from the other guest.

The small store and restaurant area

The on site amenities such as the restaurant, gift shop and coffee shop.

The phone didn’t work, one nightstand light didn’t work. The shower leaked all night, was super small and had horrible water pressure. Also the toilet bubbled in the morning making the room smell like sewer.

Pretty close to park, great pool Wish breakfast was free

Breakfast should have been free

Location to Disneyland

Information about how often the room is serviced was different each time I asked at reception.

The noise from the freeway was terrible couldn’t sleep we had a pool facing room but right next to freeway they need double glazed windows or roller shutters to block out the 24 hr traffic

17 mins walking distance to Disneyland, food places and pool is 24 hrs open

Room is not worth for the price per night coz it’s old, water on the bathtub is draining too slow. Then we were charge $34 parking fee per night well in fact we parked through our stay at the disabled parking. We were expecting that we won’t be charged anymore esp we are retired military.

Buena ubicación.

Por booking decía un precio, me cobraron otro en el hotel y además me dijeron que al ser una noche me dan el parking free y terminaron cobrándomelo. Pague súper caro la noche de hotel

It was close to Disneyland

The bathroom was terrible. The shower was spraying everywhere and the bathtub was not draining. They did not clean the shower. The cleaners only did the bed and the garbage

Location and cleanliness. I also loved the 24hr pool option.

Close to Disneyland

Need microwave in room, specifically with little kids

Location

The price was good

The TV was unplugged, the safe wasn’t working even after maintenance came to look at it. The tub wasn’t cleaned after a full service was done in the room.

Dirty. Just needed a clean place to sleep. Socks turned black walking around the room. Put our towels on the floor to feel ok in the room. Sink and tub would not drain well. Had to sit on the side after shower to wash our feet our feet-just gross.

Staff was great

The bed (mattress) a bit old and lumpy

Close to disney land, nice staff, affordable restaurant s.

Loud to the traffic , but wasnt a big deal.

Grounds & pool area were beautiful. Only negative is swim up bar which didn't exist. There was a very nice outdoor bar area but has not been open in 2 years & no plans to open in the near future. Location only 10 min walk to Disneyland Resort.

The pool

That I got approved for a roll away & when we arrived we weren’t able to get one as it was “ miss understanding “ even though I had a confirmation email . No restaurant with food just drinks , coffee shop is only running in am . Says there’s a swim up bar it’s not swim up nor has been open for 3 yrs . False advertisement in slot of ways . No compassion for the miscommunication either.

Excelente.Un buen servicio.

Close to Disney

They charge to park there even tho you paid for your room no amenities