Staybridge Suites Anaheim At The Park by IHG

Loved the kitchenette, free washer and dryers and free breakfast.

Elevators were clanking and a bit scary.

Proximity to Disneyland. Great to just uber to park. The beds were comfortable and rooms were good size.

Nothing bad to say.

Good location helpful staff

One elevator seemed slow

N/A

Hotel was dirty. Suite I reserved was dirty restrooms had blood in the shower blood on the floor. Blood on carpet mold in restroom didn’t have any towels in room very unsanitary

Clean room (loved the kitchen!), spacious, comfy beds

The staff at the front desk was not very friendly on multiple occurrences.

Clean property, friendly staff, delicious breakfast and close to Disneyland!! The bed is super comfortable and having a full sized refrigerator and kitchenette is nice!

Clean and close to disney

Wish the bathroom was bigger

Not to far from Disney

Smelled bad. Elevator was not working since I got there till I left. Put me in a room that was occupied and had to wait for them to find a room that would suit my stay.

Location to destination

Spilled water on rug used towel and the color was a dark haven’t washed the carpet in years color.

Large room, close to Disneyland, clean, free breakfast

The bed could have been softer

The food should be upgraded to a good standard, the breakfast was not good but ok that is if you are not from west Africa, were food taste the way the hearts that made them taste except if there are witches in your family, then sorry. In a nutshell the breakfast was very limited and tasteless and the ladies serving the breakfast seem very unhappy even with the tips they were receiving they looked cold and sad.

The breakfast

Great location and good value

It’s no frills and that’s ok

Location to Disney was great. Breakfast buffet was also great and had something for everyone in our family. Queen suite was roomy for family of 5, kitchen is always a plus when traveling with kids

The couch cushion zippers were broken, needed a new couch, very messy looking. Bar stool seats were peeling also

Three days a week to have a social hour with free drinks and some type of dinner breakfast was OK as well.

The air conditioner had a leak and was building up some moisture on our carpet. We reported it at checkout..

Quite, Dinner, free laundry (great dryers), beds were super comfortable, hot water

The toilet had issues with the handle not flushing properly.

ベッドが快適だった。

朝食スペースにゆとりが無かった。 予約したはずなのにリストに名前が無く、二重でお金を取られた。

The room have a microwave and stove

Everything was good

Cercanía con el parque Disney

Había cucarachas en la cocina

N/A

N/A

I felt welcomed and comfortable staying there.

The shower head of the shower didn’t allow much water to come out.

It was okay

The breakfast taste like it was out the box the eggs didn't taste real nor the sausage

The location was great

Broken elevator, hardly any parking and you pay for it. Also no sheets for the sofa bed at all and the breakfast was terrible

Close to Disney Irene on reception was great and friendly Room was large

Property didn’t feel clean - rooms were dusty and doors had sticky fingerprints Room had a very musty smell. Pool areas was a bit sad and unloved

ubicacion, instalaciones

la alberca le hace falta caldera

Todo

It is near Disneyland. Has two gas stations near by.

The room was dirty and filthy as we walked in. We had a 3 night stay and no room service was provided on any of the days. Came back to a messy room everyday. When I called and asked about it they said they were busy. Then they only gave us fresh towels. For the price I paid it was horrible. I could have paid a similar price at Marriot or one of the high end hotels. Breakfast was included but we didn’t go for breakfast so not sure how that was.

The staff are the only thing about this hotel that are amazing.

Our room had an active leak in the bathroom ceiling that we didn't notice at first. The bottom of the beds had grease like stains. Mold growing everywhere. I cannot even make this up, there was a mushroom growing in our room that releases spores. When we brought this to the hotels attention they never offered to change rooms and offered to comp parking. Oh let me not forget the bugs in the lights and numerous random drill holes and excessive dust on vents. DO NOT STAY HERE!!!

The property was close to destination to Disneyland; we were able to walk.

The rooms. First room we given was a one bedroom suite with a pullout sofa. When we pulled out the sofa bed there wasn't enough room to completely unfold and it was crooked and broken. After waiting about 20 minutes (at 10 pm) we were taken to a second room. It was a bigger room but the air conditioning sounded like a semi truck was driving through the room and a dripping sound followed. Additionally, the bathroom door squeaked each time it moved (my husband gets up at least three times a night which didn't help)!

Todo excelente!

Location is good, breakfast area and variaty is good.

We had a very bad experience, I checked in at 3:45 and was given a room and keys, I left 2 keys in the lobby to be given to my kids who were in disneyland and were going to walk back to the hotel after that. Luckily I was able to pick them up from the park and drive them to the hotel as to our surprise our room the one that was assigned to me was given to someone else and they decided to move us to a different room. Just imaging an unknown person walking into your room? In the morning I stopped at the lobby asking for the manager who wasn't there and the person that help me when I was giving him my complain, said that they were going to find out how that happened (without an apology for the huge mistake) and told me that they couldn't do anything as my reservation was made via Booking.com Worse service, stay away from that hotel as I heard from those same employees that on the same day 3 issues alike had happened. Besides that some of the lamps were broken

Waffles were great although there was a constant line for them

The eggs at the breakfast werent good at all

Convenient to Disneyland

Parking was nearly impossible to find. Front desk clerk ended up having to let us park in the registration parking area both nights. I left clothes in the drawer and called five or six times over a week with promises that someone would call me back and never received a response. Just seems ridiculous. How hard is it to let me know if I can go pick up what I left before heading back to the East Coast (which I explained every time I called)? Lost a few favorite items that I’m disappointed about. Lesson learned!

Park closeness

Parking fees

The location to Disneyland was convenient

When we returned late I the evening the lobby and our hallway smelled of cannabis. We asked for a room on the 4th floor and Staybridge sent an email confirming our room on the 4th floor-when we arrived for check-in we received a room on a lower floor. So they are unable to keep their commitments. The breakfast area needed cleaning throughout the breakfast hours. It was very dirty at 8 am and the staff never cleaned the area until the breakfast buffet ended

Check in was smooth, but hotel itself they will not vacuum the rooms in less you are booking a room for more then 7 days , very disappointed on the amount I’ve spend on this room came back from Disneyland and my room at 12am is had NO hot water so I called the front desk at 6:30am the next day and still no hot water property didn’t give any reassurance , well I still had another day at Disney land and with four kids exhausted I will never get another room here again. Ooh and the doors to the restrooms swells up and makes so much noise, water stains on ceiling . Plus side pool closes till 10pm , full size fridge .

Great amenities. Kitchen was fully stocked. Staff was helpful when we had an issue with the room. Our window had a full view of the fireworks at Disneyland. Liked that it was also within walking distance to the park

Card readers didn’t always work. The only way up to the rooms was by elevator through the parking lot. Would have preferred more staircase options.

Everything went well.

The location was good and the breakfast was decent.

Their room key system was down our entire stay and they only had one person to open all the rooms for the guests. The beds were uncomfortable. I was also charged a random charge of $30 three days after my stay that I will be calling about.

Swimming pool, gym and laundry facilities.

We stayed for 9 nights we didn’t see any housekeeping staff for 7 days our bed wasn’t made no towels were changed no bins were emptied . When I asked at main reception she apologised and the cleaning crew came in and gave a deep clean. When I asked other guests if they had change of towels they had and their bed was made and rubbish bins emptied. As stated I don know what went wrong for us?

Clean room. Comfortable bed. Good breakfast. Friendly staff.

Kind of long walk from Disney. Can use shuttle if available.

Walking distance to Disneyland Rooms spacious and clean Staff was nice and helpful

Evening socials ended on Wednesday and the food selection for breakfast and the evening social need to be better. Elevator to slow

I like the front desk people, very nice. There was a pool which was nice. And I love that breakfast was included, lots of options and very clean.

The only complaint I have is upon arriving when I went to get into my bed there was prior peoples hair on my sheets. So I would say that the bedding needs to be cleaned a little better.

Room and breakfast, no complaints.

Hallways had a smell. Parking was crowded. Did not provide housekeeping. When I called to get service, they said they only do light service. So I told them at least to give us towels and take out the garbage but for the amount of money they were getting for this room, you should expect to receive housekeeping.

The location to Disneyland is excellent. The complementary break feast is really nice.

The staff was not friendly. We stayed at the hotel for 4 day, and not once was the room ever cleaned. I even called and asked them to clean the room and they never did. Also the iron wasn't, and we requested a replacement and they siad no.

Friendly staff

The closeness of the Disneyland Parks, breakfast was great!!

We had to switch rooms twice, we arrived in the first room and there was poop in the pullout couch, moved us to the second room and we couldn’t lock the door, moved us to the final room and my bed was horrible it sounded like I was sleeping in metal cans and they would clank everything I moved all night. In addition, the bathtub faucet leaked and there was no water pressure because it would not pull up to allow the shower to fully run. Lastly, my key card never worked until my last two days there. We would get back from Disneyland at close to midnight, I would have to run to the front desk to have them rekey it for the first 3 days.

Clean room, good location to the DL resort.

Terrible housekeeping while there.

Very close to Disneyland and the rooms were clean and spacious

It was nice right by Disneyland

Better breakfast

The price & location for Disneyland

The spacious room … comfortable bed.

The lady at check in was incredibly rude yet the gentleman earlier at the desk and when I checked out was very nice and welcoming.

Excelente desayuno, muy cerca del parque de Disney

El sofa cama no servía, estaba roto.

I liked the check in staff. Very friendly and helpful. I loved the full kitchen!

I don’t have anything I didn’t like. Only complaints, the hall leading to room 215 had an unpleasant smell that was there our entire 4 day stay and the breakfast was out of a lot of things on Saturday which was to be expected but the kitchen staff was rude when people were pointing out all the things they were put off. She seemed overwhelmed and like she needed an extra hand

just the location, room was clean.

the beds are hard. breakfast wasn't appetizing. staff wasn't attentive and accommodating.

The moment I checked in until I checked out The staff was all friendly and courteous the rooms were lovely The breakfast and the snack time was beautiful I enjoyed my stay we'll tell other people and if I get chance to come back again I will

No me dieron servicio de limpieza

I like the location and beds were comfortable, and area felt safe.

I didn’t like that the staff at the front desk didn’t even acknowledge us at all. They seem in a bad mood and like they hate their job. The only one that was friendly during our stay was Briana. Also when we first checked into our room at almost 7pm the garbage can u see the sink was filled with garbage from the previous guests. The floors looked like they aren’t vacuumed, the couch had the fuzz from the cushions coming out, it seemed a little dirty.

Lo cerca que está de los parques Disney. Algunos días te invitan a un picoteo a la hora de cenar que está muy bien. Desayuno muy bueno. La habitación está genial, todo muy cómodo.

The location.

Rooms were of poor quality. Chairs were torn. The sofa bed was unusable. It was definately not worth the $500 a night!

Everything was very clean and well organized. The staff were great as well. Super helpful!

None

The room was amazing and clean and easily accessible.

I didn't care too much for the parking garage. The parking area was a little bit clustered.

The quality breakfast is one of the reason I choose to stay at thisbhotel chain

Distance to Disney

All good

Clean and good size room.

Location is remote. Breakfast room often crowded and basic.

False advertisement in what they displayed

The staff was not helpful. The room and shower were not cleaned well. Staff did not offer any blankets and pillows. For the full out be. They told us housekeeping was understaffed and we probably wouldn’t get our room cleaned unless we absolutely needed it.

The property itself was nice and the room was comfortable.

When I arrived the clerk at the front desk informed me that they were short staffed on housekeepers and my room was unavailable. I had to switch rooms to accommodate Their staffing. The room they provided me was clean however, the bedside lamp did not have lightbulbs in it.

It’s close to Disneyland.

Uncomfortable beds, noisy beds, noisy doors and mold on the ceiling.

Las camas muy buenas y la ubicación

El desayuno no me gustó. Faltaban cosas. Mi piso olía a marihuana, parece que ha alguien vapeó en el baño y el olor viajó por la tubería del extractor. Se sé que es complicado y no sé si haya alguna manera de controlar eso