Sheraton Heathrow Hotel

Brilliant venue, excellent staff and great food. Mansi, Ursula and Mohammad were so welcoming and accommodating to our team!

Busy Conference centre with good amenities and superb team. Very professional and polite. Mansi made sure everything goes as per our plan. Very good lady with “can do everything “attitude which is very rare to see. Had lunch in Discovery bar food is marvellous. Stayed for 1 night enjoyed my breakfast and dinner as well. Vicky the bartender was funny and kind too!

Booked this as a park at hotel, and clubroom indirect. There was great confusion as to what type of room and what was included in our room rate. Luckily, I had hard copies from the booking agency confirming club room, inc. full breakfast, and parking, however we was told that Sheraton, had upgraded our standard room to a club room, which did not include breakfast! Our room key would not let us into club lounge so had to get it changed, and in the morning, yes you have guessed, told sorry, your room rate does not include breakfast! I must have spent at least 90 mins at reception at check in and in the morning, before getting everything clarified. Despite this, the room was great, large modern bathroom, comfortable bed, club lounge was good, nice nibbles and wine and beer in evening and eventually breakfast in morning (ok, but no one cooking omelets etc. Despite this, we have rebooked the clubroom and parking package with the online agent for later on this year, I hope we don't regret it!

We had a lovely stay here . The reception staff were outstanding. We had a meal in the restaurant which was really good served by Sony who was warm and welcoming, and extremely accommodating. We would stay again .

Attended 1 day conference for my professional course. Absolutely love the place, great place and good hospitality, delicious food and good amenities. Mansi is a gem.

Mansi was very polite and positive. She responded promptly for all the request and amazed us with her hospitality. Very good hotel. Thank you

I stay at this hotel regularly for business and always have a pleasant experience. A special mention to Karam in the restaurant — she is consistently kind, and attentive, and always takes a moment to chat with guests. Her friendly service really stands out and makes visits more enjoyable.

I had a wonderful stay here. Lovish was very kind as well.

Check in was great. Enjoyed the club room. Definitely worth the upgrade. Beautiful breakfast. Lovish helped us so much with breakfast. Very friendly staff in all departments. They make you feel special.

Eat at the hotel restaurant/bar. Had great service. My server was.Shab and she did a wonderful job.

Very friendly staff . Shab was very helpful and knowledgeable.

Hotel is very close to the Heathrow airport and there’s tons of bus stops around. Rooms are always immaculate&clean and their team is very friendly and helpful. I would also love to highlight hard work of Paula, who works at the hotel and her positive can-do attitude. She was very quick and polite when I was ordering quite a few times room service. Very attentive&quick& has great customer service skills! She made my stay more welcoming. Bravo!

Great location if you are driving in from the M3/4 - plenty of secure parking Easy check in Rooms perfectly functional and comfortable. Bar area good, sports TV if you want it. Steak / grill restaurant good and well serviced. Additionally we enjoyed the breakfast buffet. Nothing to complain about.

Daljinder was wonderful. Responsive; active to help; efficient.

Great Location for Heathrow and the surrounding area. Smart appearance and good amenities. Friendly welcome and staff. The room was clean and tidy with the bathroom being clean and bright. Not bad value for the type of hotel although as with all of the Heathrow hotels the parking is quite expensive, if you can find a space. Although the hotel advertises as soundproofed room, there was actually quite a bit of noise from the adjacent rooms and rooms above. The bed was really quite comfortable though. Overall a good hotel with a few things that could be better.

We had fantastic 2 nights dinner at your restaurant. We been warmly welcomed by mansi and served by Clayton. Te restaurant is very good in service and food. Our kid and we all have lovely time. Thomas said Thankyou all. Thank you guys much appreciated your service. And we are bonvoy members now all thanks to Ms. Mansi so we will start getting our points for the meal too.

Flying from Heathrow in August so we have been checking out local hotels as the flight is early The Sheraton is now top of the list! Greeted as we walked in. Helpful reception staff guided us through the process. Club lounge was a pleasant bonus with a limited selection of food in a calm atmosphere. Unlimited soft drinks were an added bonus Food was reasonably priced for hotels in the area. Wife had fish and chips which were delicious. I had the cornfed chicken which honestly was a little dry. Service impeccable Breakfast was very good. This is now our choice for pre-flight stays

Fantastic space and very professional staff. We had our conference in your hotel on 21 feb. I am only attending today but the service is great. Mansi and slaydon helped us in everything we asked for.

Stayed overnight before our flight to Mexico from LHR. Room was okay but little noise from the next door wasn’t pleasant. Had lovely meal in the restaurant. Restaurant manager Mansi was very polite and energetic she made sure my wife and I had a good time. The steak I had was delicious my wife had salmon which was good too. Our server the new trainee Soni was very kind. Had lovely breakfast next day morning. Amazing spread and so many options. We will definitely come again.

Shab had great service!!!!! Thank you so much

Its a warm hotel room and warm welcoming. Breakfast was good, the staff Shab was very helpful and nice.

Thank you Shab for the hospitality n warm welcome (breakfast review)

We had our little meeting booked in your hotel. Mansi and her team went above and beyond, they explained us everything about fire exits , assembly place and talked about all the facilities. Enosh was very attentive regarding all the details we shared with him prior to our meeting. Food was scrumptious. We will book again.

Mansi was very helpful. After having a busy day she still managed to fulfil our request and made sure our dinner and meeting goes well. She was everywhere and very humble. She always meet us with same smile and energy! Very positive and helpful personnel. It’s been 2 years since we know her.

Daljinder was very helpful despite our sudden request. Thank you, we would not be able to do it without you.

Organised a meeting at your hotel from event planning to execution all went well. Our team leader was the main contact person but we had great time. Your team is quick, motivated and very kind. Slaydon and Mansi both looked after us very well. Please pass the regards.

Hotel lovely ,staff very friendly got selected for a free upgrade to use club lounge which was lovely and peaceful. Meal in restaurant was fantastic checkin very quick would definitely stay here again

We had a lovely experience in your hotel. The breakfast spread was delicious. Only missing some chicken item apart from that great breakfast. Kimod and Karam was fantastic. We booked one meeting room also, great space good amenities. All day access to coffee and sweets made it more good. Mansi and Slaydon there was amazing and helpful and keep checking on us. Only problem is bedroom have very low light. Overall a good stay.

Daljinder and mansi went above and beyond to make our experience special daljinder give me prayer space during meeting she is very attentive

Came for our little team meeting in heathrow. Used your regents room. Great amenities and attentive staff. Spoke with events manager Mansi , she was very energetic and talking about the hotel and showed us other meeting spaces as well as we are planning for bigger gathering. Overall great experience.

Slaydon and mansi helped me to get in the prayer room on Saturday 10 Jan afternoon, It was my first time I visited the hotel just to see my friend as she was staying in , while waiting for her I wanted to do my prayer. Reception guided me to conf centre where u found these 2 good people they helped me and offered me a praying mat and gave me a room to pray. Thank you very kind of all of you.

Daljinder was excellent and very helpful indeed. Excellent service, well done

I was travelling alone to London and stayed for 1 night in sheraton. Lost my scarf somewhere outside, manager on duty Mansi was very helpful she helped me in searching my scarf . It was really cold outside but she helped me in searching the scarf, you might think it was a scarf but for me it is very sentimental piece. Will stay again for sure.

Did a 5 day course with Dnata in your conference room area. Daljinder did a fantastic job in hosting & making sure myself as the Trainer & all delegates were looked after. She was very, friendly professional & knowledgeable. An asset to your team!

Daljinder was so helpful from Monday to Friday. She greeted us every morning with a fantastic attitude and a big smile. Our stay over the week was made so easy and nothing was to much trouble. We had training room for the week in the conference area and the experience was made so easy with Dajinder looking after us.

Daljinder, was very helpful from day one. She has very good customer ethics and I would certainly visit again. She is equally very polite and patient with guests/ visitors.

Special thanks to Vilasha at the front desk for her truly wonderful service. Thank you for taking the time to give such clear directions and guidance on using public transport. Your kindness, politeness, and respectful manner meant a lot. It’s so refreshing to meet someone in the UK with such a genuine smile and a true willingness to help—this small, kind conversation made a real difference to my day.

I couldn’t compliment the receptionist Sarah enough. From the moment we spoke on the phone for the first time right the way through our stay she couldn’t have possibly been anymore helpful. Really professional!

We were allocated staying at the Sheraton by Virgin Atlantic. The location is great and close to the airport and local towns. Following problems Virgin end Vilasha on reception was fantastic in helping us get sorted and our family having the amenities we needed. Would also shout out to Luis behind the desk who was so friendly, attentive and polite. Amazing service.

We recently attended a two-week training program, and I would like to express my sincere appreciation for the consistently excellent service provided by the staff from the very first day. Their level of professionalism remained exceptional throughout the entire duration of our training. I would particularly like to commend Ursula and Abhinu; they are truly remarkable individuals. Please continue your outstanding work and your contributions to making Sheraton a wonderful place. These are the kind of people one truly looks forward to interacting with daily. From Anotida

During this two weeks of training in Sheraton Heathrow Hotel, Abhinu and Ursula performed a professional images and provided an excellent customer service They are really friendly and helpful!!! They made my day.

The Sheraton is ideally located for Heathrow Terminal 5, making it a perfect option for an overnight stay before flying. The rooms are very well equipped and have everything you need for a comfortable stay. The Cast Iron Bar & Grill is excellent, the food and service were faultless, and prices were very reasonable, not extortionate at all. This is a pleasant change from Hotels that have a captive audience. There’s also a large car park where you can leave your car while you’re away, which is a huge bonus. I would definitely recommend this hotel if you’re flying from T5.

Good hotel, close to Heathrow t5. Friendly staff , especially receptionist Vilasha. Clean and spacious rooms, Food at the restaurant is tasty. Highly recommended.

Having just landed back at Heathrow after the very long flights back from Australia, we opted to stay a night at the Sheraton Heathrow to recover before driving home. We had booked a package that included parking at the hotel. A friendly and helpful check in is all important and Vilasha was certainly that and in our jet lagged stupor she was a lovely welcome. We settled into our room, which was very comfortable. Yes, the hotel is dated in places but it has been updated to a very modern standard where it matters and the bed, bathroom, room amenities and all the public areas are perfectly updated. We headed to the restaurant for something to eat before retiring and John, Clayton and the team met our weary requests with excellent, cheerful service and delicious food. We were super impressed. We slept very well, the bed was super comfy and the room quiet even though it was on the ground floor. The next morning we enjoyed a really delicious buffet breakfast (£13.50 pp if paid at check in) and that set us up for the drive home and the bump back into our lives at home. We highly recommend the Sheraton Heathrow.

Only a one night stay with our coach party , there was another coach party aswell. Our Saturday night dinner very poor , it seemed to me that there is a different menu for parties like us , but if you are dining privately a much better choice, admittedly it will be a cost issue on behalf of the coach companies. I am sure if they did a carvery it would be far more cost effective considering they are running the restaurant aswell. Sweets cheesecake , sponge cake , not impressed at all Staff not very attentive, couldn't understand basic english

Jay was a great receptionist host. He’s very helpful and professional and his service is exceptional! No one can top his service!

Jay was fantastic host he made our stay very good and i have requested a bride to be card as well he had taken care of it it was a very special stay for us .

The staff were very kind, helpful and friendly, the room was nicely appointed, the food was good and the hotel was quiet - even though they seemed to have every plane crew currently in London staying there. We had a club room and so were able to use the club lounge. This is just off the main restaurant and has tea, coffee and soft drinks all day, plus some little pretzel type nibbles. Then between 5 and 8 they do wine and beer and a selection of hot food. When we were there they did tortilla chips and crudite veg with dips, a lovely kidney bean salad, bbq chicken tenders, beetroot falafel, tzatziki dip, continental meats, cheeses and crackers. We actually didn’t end up needing any dinner. The 9ish down side was that it is only enclosed by slatted wood with curtains over it, so you hear everything that is going on in the hotel around it, and that night they happened to have a Xmas party going on in the bar. But it is a minor thing really. As part of the club room upgrades we also got a cooked breakfast, which was very good. Lots of choice and nicely cooked. We would definitely stay here again when flying from Heathrow.

I have stayed at the Sheraton Heathrow a few times now and each time I've stayed has been lovely. I ckecked in for this stay and was greeted warmly by Vilasha at reception, who remembered me from my last stay. She was very kind and personable, and this made me feel very welcome. The rooms are very clean and comfortable, the Lounge is very nice . The young lady attending to the guests in the lounge was very helpful and friendly and the appetizers were tasty. And breakfast the next morning was excellent- the young man who showed me to my table went out of his way to ensure I had all I needed. In all, a very enjoyable stay. I would definitely recommend this hotel. It is very easy to get to from Heathrow.

Supreet is such a great host. She made my stay very comfortable ! Nice and friendly staff ! The room is also nice, cozy and clean!

Great experience during my business travel in London and I would like to thank especially Vilasha at the reception for her wonderful welcome

Amazing costumer service from reception host Daginder Kaur. Helped with refreshments and led us to our room in the hotel.

Particularly grateful for attentive Front desk staff - Jay and Nat. Always a pleasure. They take care to remember returning guests.

I stayed here before a trip in May, and it was a disaster from the moment I arrived. The hotel’s systems were completely down, so they couldn’t even issue a room key. I had to be escorted to my own room like a guest in a building they couldn’t operate. My booking explicitly included 8 days of parking. Weeks after returning home, I received a ParkingEye fine for “non-payment.” That alone is unacceptable. What followed was worse. I appealed the fine, providing proof that parking was included in my rate. ParkingEye didn’t care. POPLA didn’t care. Both rejections made it painfully clear that the hotel hadn’t done the most basic step of registering my stay with their parking operator. Something they promised they would do given I couldn't due to their systems issues. The hotel’s response? Utterly useless. No support, no escalation, no intervention with the contractor they themselves hired. Just finger-pointing and silence. I’m now having to run a chargeback for parking I already paid for, purely so I can deal with a fine I should never have received. This hotel will happily take your money, but the moment their own failure comes back to bite, they vanish behind a third-party company and refuse to take responsibility. No apology. No refund. No attempt to fix the problem. Nothing. This wasn’t an inconvenience, it was a complete abdication of customer service and basic competence. Avoid this hotel at all costs.

The Hotel was great. The Manager and Jason made me feel at home! It's a very inclusive and diverse environment. The food is good. I wish the bar was open 24/7. It closes early.

When I checked in I asked if there was any availability for an upgrade. The agent said "no its only for platinum members'. I let him know that my reservation and status says " upgrade upon availability " and i said " did you even check?" He said no. I was then welcomed to my room with a toilet full of urine. I did not go back to the front because I didn't like the customer service I recieved.

Both Surpreet and Elisa at the front desk was extremely helpful. Truly accommodating and exactly what I needed after a long flight. Will be back for sure

Fantastic service and great help all day from Daljinder. Would highly recommend for conference room. Thank you very much

Great service staff, very friendly and helpful! Vilasha and Adil were extremely professional and a good representation of kindness.

Daljinder & Slaydon: Very polite about facilitation prayer rooms. Best service. I wasn’t expecting for them to be so open/ welcoming. I thanked them a million times and would be grateful if this could be passed on. Will definitely be back because of them haha!!

Daljinder and slaydon were very helpful went above and beyond. From the moment we arrived, the team was welcoming, professional, and attentive to our needs. They assisted with setup, ensured the audio-visual equipment was running smoothly, and checked in throughout the event to make sure everything was smooth.thank you so much, we will definitely be back.

This was a superb venue for our meetings today. Daljinder and Sleydon looked after us very well throughout the day - everything was ready when we needed it and the awrvice was excellent at all times.

Dalijinder was wonderful providing an excellent service during our event. She was a very kind person and very attentive to have the food ready at every break

Daljinder provided an amazing service. She quickly sorted out any difficulties we were having and was so flexible with any extra requests we made of her.

We booked for a night prior to flying from heathrow, you ae greeted by a concierge and then lovely reception staff so pleasent. Has great feel about the hotel the rooms were lovey very comfy big rooms and very omfy beds would very much stay again only doenside we arrived from work using local bus service from heathrow terminl 2/3 the journey was not long but from bus stop ther is a very busy road and to cross it safely we had to walk back some way to cross at a pedestrian crossing then walk back the otherside to reah the hotel a crossing neare woul be apprpriate

After a horrid evening journey around the M25 we arrived at The Sheraton only to be told we had been rebooked to a nearby hotel. We were helped to carry our luggage to a neighbouring hotel but then left. The other hotel eventually found us a room. There was no explanation from The Sheraton. When you book a hotel you expect to stay there. We complained but they only refunded us £30, which wasn’t enough for the stress they put us through the night before our flight.

The stay was amazing and the staff is very welcoming. The food, the restaurant, and cozy atmosphere, and employees are all there to make a stay a pleasant one. Front desk is very welcoming and helpful an would go the extra mile to make sure your stay is by itself an experience to remember. I have had the pleasure to deal with multiple people such as Sarah and Abi and they are always there to help and make sure there no issues with my stay whatsoever. Nat continued efforts will always be remembered as she also sets an example of client satisfaction with how she manages to make sure all guests are pleased with their stay by making sure all staff from the restaurant, food, front desk are there and helping. I honestly had one of the greatest stays I have experienced in the hotel industry in general and will always come back here with my family. I would highly recommend such hotel not only because the hotel is great, but what makes it great is the people I mentioned who themselves made sure the stay is pleasant. Sarah, Abi, Nat and the rest of the staff set a perfect example of hospitality. Thank you so much

Stayed at the Sheraton Hilton on the weekend of 25-27 October with a small group of friends. Great friendly service from Surpreet at Reception check in. We had a private Grand 70th Birthday School Reunion organised for 16 school friends on Sunday 26. This was organised by me with the help of Events Executive, Enosh Da’Silva who arranged for us to have a private meeting room set aside for our sole use for the day. We had unlimited Tea/Coffee, pastries elevenses and canapés, a lovely 3 course lunch at the in-house Cast Iron Bar & Grill catering for vegetarians, vegans and those of us without any food preferences. Our special thanks go to Slayden who was on hand to help out with tech issues enabling me to share photos from my phone to a large TV screen and ensuring all our needs were addressed. The Lunch staff were friendly and helpful and took great care of us. Thank you Enosh and Slayden and all the staff in the bar/restaurant/reception who made the Reunion a great success. Would have no hesitation in arranging another milestone event at the Sheraton Hilton Hotel. Rosa

We were warmly greeted by KEYLA upon arrival who was polite, professional & efficient. Everything was ready & the process of check was smooth. The room was excellent & we were fortunate to have been upgraded due to our MB status. A special thank you to AKHIL & ABINHAV both of whom took the trouble to introduce themselves & they ensured everything was to our satisfaction. Turning to the restaurant CAST IRON, where we enjoyed an excellent meal. The level of attention, care & professionalism was outstanding & in this respect a special mention must go to UMA (supervisor), VINCY & PAULA. Since our last visit, UMA has joined the team & she is a shining example of the highest level of quality service. The SHERATON is in my opinion a convenient, well maintained & very friendly hotel to stay for travellers wanting a stress free start to their journey. Finally, the private taxi service to the terminal is well worth the cost.

It’s a good standard hotel very close to Heathrow. Just wanted to mention Jay, who checked me in. What a nice lad - polite and knowledgeable, he made the check in seemless. Thank you

Kaila was the best host, very accommodating and smiley. Made the experience great. I recommend for sure. Such a nice spot

We stayed here for one night and had parking for the rest of our holiday. Very convenient and comfortable hotel. It is about a £20 Uber/taxi fare to terminal 5. A few weeks before we arrived we were offered a cheap upgrade (via holiday extras) to club level. We would definitely do club level again, drinks (including alcohol) and snacks 5pm to 8pm approx. Then a buffet breakfast from 7:30am which again was very good. We would use again.

We enjoyed our one-night stay at the Sheraton. The breakfast was delicious. And I would particularly like to thank Jay, a trainee, whom I would love to nominate as Trainee of the Century! Thanks Jay!!!

Daljinder has been fantastic in helping us making the training session enjoyable and successful. Thank you so much for your support and availability!

an OK hotel, a bit creaky around the seams and maybe needs an overhaul but I guess that would reflect in increased prices. 90% of staff lovely apart from the one female waitress in the pub part who was one of the most miserable hotel hospitality staff I have encountered in the last 10 years. Did not spoil my experience but a smile costs nothing. Food in the pub was good and decent priced versus other LHR hotels I stay in. I spend around 55 nights per year in LHR hotels so know them well. Do I like this hotel, yes I guess, better than Raddison Red about same as Radidison Blue (more expensive food) I do like T4 Hilton though. Having said that though this is a good hotel and 90% of the team are lovely.

Lavish was wonderful very attentive and kind and friendly and we've never had great service like this. The food was delicious and you can order an omelette from a server. and the coffee is wonderful, there are two machines with many options.

I stay in this hotel frequently, in my view it represents the best of the many in the Heathrow area, in terms of both facilities offered and value for money. The staff have a strong focus on customer service, from the initial welcome on check in, to the restaurant and bar staff making every effort to accommodate dietary requirements of my family and friends. I usually stay in a standard or a club room. Both are of a good standard, clean and comfortable, the club rooms are a little larger and also have the club lounge access with food and drink available early evening. I have also on occasion been offered a junior suite, these are lovely with more space to relax and work or dine in room. On my most recent visit I was greeted by name on arrival by both Ravenna and Akhil, Raveena processed the check in and offered me an upgrade to the Presidential Suite. I had no idea what to expect, but, WOW! This suite is massive, with a huge bed, a generous size comfortable seating area, kitchenette, bathroom and toilet, and a board table for meetings/dining. In many years of travel I have never before encountered a suite of this size. It was more space than I needed for just one night but would make a longer stay very comfortable, with the facilities and space to work comfortably if necessary.

Beautiful hotel. Chose it to be close to Terminal5 Heathrow. Brilliant. Stepped from train and a few minutes covered walkway to Sofitel. On leaving , few minutes walk again to Departures. Easy.

Very convenient for terminal 5, comfortable stay

Luis was amazing with his service. Very proactive with everything. Made us feel very comfortable with delicious breakfast and nice conversations

I am incredulous that a 400 room Sheraton Hotel has no mail slot, or offer to help with sending mail. I am an elderly man who walks with a cane, yet the hotel staff directed me to email box over a half mile walk away in the dark. This is not the experience I would ever expect from a large chain, or a large respectable hotel. We have traveled to Bonvoy hotels this year to Amsterdam, Rome ,Porto, and Paris, and all of those hotels had mail slots for their mail. This might sound petty, but for someone who loves to write letters when I travel , this is completely inexcusable . How hard would it be????? I had to take a scary half mile walk in the dark to mail my letters, this is not acceptable from a large Sheraton Hotel !!!

Wonderful breakfast at the hotel - I would highly recommend. Our reception host Kimod was thoughtful and considerate.

Very happy with service girl daljinder did fantastic job with big smile we definitely come back whole team kitchen as well one of young boy slaydon is also helpful during event

A really nice hotel, with good sized rooms. Excellent quality. The staff on Reception were very efficient and excellent. The room was clean. Loved the shower and bathroom. I will look forward to staying there next time I am near Heathrow, especially as it is very close to Terminal 5.

Clean room. Breakfast was great.Shower head was an inconvenience as it had to be held so we can use it and not spray the wall

v

Arrived early in the morning after an overnight flight from the US. The front desk staff accommodated my request for getting into my room before the 2p check-in without questions. This was very much appreciated by someone in desperate need of sleep. Thank you for the excellent customer service.

Easy check in, room a decent size and shower great (always important) restaurant and staff very good

This hotel exceeded my expectations. Very clean and staff was extremely helpful.

Shab was excellent. Very attentive, polite and helpful. A lovely experience at breakfast this morning. We had a good night’s sleep and would use this hotel again.

Extra care to be taken in rooms as shower area was not clean on walls etc.

You have to pay for a shuttle

The hotel is okay. The room is quiet, but it's a bit far from the city center. It’s a bit inconvenient that there’s no toothbrush or toothpaste. Other than that, there’s nothing to complain about. The hotel is okay. The room is quiet, but it's a bit far from the city center. It’s a bit inconvenient that there’s no toothbrush or toothpaste. Other than that, there’s nothing to complain about.

The hotel is okay. The gym is good, The lounge and restaurant is also good. They obviously have done some renovations. The staff is doesn’t thank you for being an elite member at check in. I was given a room facing a brick wall. No so great. If any improvements are needed it’s definitely with custom service. Besides that a good hotel close to Heathrow.

Hotel is a bit tired looking but a clean and comfortable place to stay

Check-in by Jason on the front desk was swift and efficient. He was friendly and listened to my requirements, offering good advice. Room was spacious, clean and with (most importantly) a walk-in shower.

Clean , great staff , very close to the airport

We booked this hotel as it was close to the airport and we’re flying out the next morning. Check-in was very quick and efficient and staff were very kind. The room was much larger than I thought it was going to be. It was very clean and had a bottle of water waiting for us upon our arrival. I had the best nights sleep at this hotel after travelling for two weeks to multiple countries. Would highly recommend this hotel for it’s amenities and close proximity to the airport. We also had a very lovely meal at the restaurant located within the hotel, Cast-Iron and Grill. The staff at the restaurant were very attentive to our needs and provided excellent service. I had the corn fed chicken, which was absolutely delicious followed by Bailey’s Irish cream cheese cake which was scrumptious!

Get an airport shuttle

The staff were amazing from Ursula at the front desk, Uma a host & server in the restaurant and Chef Blaine. They all took great care of me during my stay with my dietary restrictions and Chef Blaine came out of the kitchen to talk to me both nights. Really appreciate the attention and extra effort all these individuals had in making my stay memorable.