DoubleTree by Hilton Hotel Burlington Vermont

Very nice spacious rooms Location is close to airport but also close to freeway. Nice atrium for breakfast

Pool water was cloudy. Room was in very bad location near noisy equipment. Ice maker broken

Large room was nice

The pool unexpectedly closed during the day when I planned to swim

Clean room, good restaurant

Super convenient location. Our room was so spacious, it was perfect for us.

Parking is limited and if you don’t get the good spot, you’ll have to park in the back side. The front office person wasn’t very informative about our room location and desired parking spot.

nice rooms spacious, recently remodeled. Close to everything

Swimming pool water was cloudy, room was not cleaned one of the days and had to go to reception to ask for towels and tissues, We were given the worst rooms by the noisy outside equipment on 2 different stays . Maybe they save the better rooms for Hilton Honors members?

Nice and clean. Good location.

Nothing

I like that my room was on the first floor. Everything was easy to walk to.

It could’ve been a bit cleaner

The hotel was very nice. Staff were professional and friendly, the room was well appointed and comfortable. Loved the location near access to 89 highway, Starbucks and restaurants.

Onsite restaurants not open after breakfast until evening.

Staff and new building excellent

That the breakfast was not included and they did not keep food bins refill timely

Beds were very comfortable and pool area was nice and hot

You need to sign up wifi and when you try to there is no signal in the building you need to go outside to your vehicle in order to do it, beware if your not a member they will charge you with extras we went to a store to use our own things, and it took the hot water 20 mins to get hot.

Clean

Das Zimmer war sehr groß und modern. Das Hotel ist etwas besonderes. Sehr große Eingangshalle und offen gestaltet. Parkplätze stehen in ausreichender Zahl zur Verfügung. Um in die Stadt zu kommen, benötigt man allerdings ein Fahrzeug.

Basically it’s excellent all around!

ÑA

Everything

Équipements, confort.

Manque de réponses suite à plusieurs envois mails concernant la navette.

Le luxe qu’il avait

Piscine froide

Très belle hôtel. propre et le personnel est courtois.

tout semble correct

Location

Nothing. Everything was perfect

Super clean and tidy

Paeking space was limited when we reached back around 8 pm . And someone scratched my car when I parked a long way ahead from my building

booking services were zero

no service

Great service and amenities

Confusing layout, not centrally located

Very clean and almost new like. The Beds were the most comfortable ones we had slept on. Indoor pool.

Gym could be stocked well and kept away from Pool moisture.

High quality amenities. Beautiful room quiet.

No complaints

The hotel is very spacious and comfortable. I love the indoor juggle! The staff is so kind and helpful.

I can’t really think of anything

Camera molto grande, servizi buoni (bella piscina)

Moquette per terra. Serve l’auto per andare in paese

I loved the staff! The people that shuttled from the airport to the front desk people to the waitresses for breakfast was all very pleasant and helpful!

Price was very high for the place. I wished it was closer to things we could walk to but it’s nice they do shuttle you to wherever.

Tout était parfait, nous avons adoré notre séjour au doubletree! De plus, la plage Leddy beach est parfaite! Je recommande.

Convenient to UVM. Impressive hotel gym with leg press, leg extension/hamstring, cable weight machine, peloton bike.

We stayed in the new wing. There was one bath towel for three guests. The shower pressure was low. The bathroom light kept turning on and off throughout our stay. The front desk was understaffed.

Location

Value 250 a night and you only get water for 1 night chesp

It was a lovely space.

It seemed understaffed.

- took 40 minutes to check in due to a failure of their reservation system - other customers warned me that they were first assigned rooms that were occupied, which means at any time someone else could have walked in my room and I had to take my belogings with me when I went out to make sure nothing would be stolen from my own room - there no wifi for a long time because there was no signal in the room on my phone and the hotel wifi did not let me login because login is based on reservations/room assignments but the system was down $240 dollar for one night in these circumstances is a bit of a rip off

Good facilities. I liked the gym. Fairly quiet.

I wish the restaurant offering brunch staid open longer.

La piscina illuminata la sera. L'acqua non è calda, ma l'atmosfera è così calma e rilassata che la temperatura passa in secondo piano. La stanza accogliente e spaziosa, letti comodissimi

La vasca. In bagno preferisco la doccia. I prodotti come shampoo e affini avevano una profumazione adatta più ad un uomo d'affari che ad un pubblico femminile. Questione di gusti

Le petit déjeuner, l’espace dans les chambres

Chambre sombre

The service was great and the ameneties . Breakfast was dessent .

The pool was cold. And thats the only thing i did not like.

A fantastic place to stay while visiting UVM. The restaurant is lovely. Erin and Karen are friendly, warm and genuine. When you are traveling far from home, those encounters are priceless. I can’t wait to come back .

I was in the newest wing of the hotel and the room was very nice and clean.

It would have been nice for the hotel to provide access to water near the ice machines or in the rooms. It need not be bottled water, a water fountain or dispenser would have been sufficient and quite honestly I had expected it. A bottle of water in the room was $3 unless you were some kind of hotel member.

The room was very clean and bed was very comfortable.

The pool water was too cold to enjoy the pool. Our room was located on the second floor and it would get very noisy from people in the pool area. One night there were several men (soccer team i believe) that were sitting at tables in the pool area right below where our room was. They were very loud and drinking alcoholic beverages, even though it states that beverages from the bar are not allowed in the pool area. At 8 am we were awakened by kids in the pool. If you get a room here, I would advise not getting any rooms that are pool side.

Tout était bien, propre, bon petit déjeuner

Location and comfort

The room was amazing

The breakfast was good but not worth the price

Ice machine broken on our floor. Hidden pet fee online.

size of room.

Very clean, beautiful lobby/common areas, rooms/bathroom up to date. Breakfast buffet was very good.

Pool was chilly, a hot tub would have been a welcome addition!

Location and price

Staff was unresponsive.

Great amenities and service!!

Clean and nicely decorated!

The ambiance, the hotel very beautiful. The beds are very comfortable

The room wasn’t clean on arrival and not one morning was quiet. Had the room next to the housekeeping closet and doors were being slammed every morning. The fridge was dirty, there was sticky stuff on the desk, the bathroom wasn’t swept.

Très propre et une place sécuritaire

Rien c'était parfait

Location, easy on and off the highway. Clean, modern rooms. Large lobby area.

Pretty much liked everything.

Perfectly located off the highway but only a short drive into the city. Welcoming and friendly service. Clean and updated room. Beautiful atmosphere. Perfectly priced. No loud noise inside or outside. Excellent amenities.

Good location

Facilities a bit worn.

The hotel has just been renovated. Rooms are good but the rest of the hotel was dirty. The public bathrooms needed cleaning . The carpets in the atrium and hallways needed to be vacuum. The areas by the pool - floor was wet and the elevator nearby was also wet - made for slippery conditions. This happened all day long and every day of our stay. The parking lot has dips and big pot holes every where and needs repair. We ate at the bar one night and the bar top was dirty (had to clean it ourselves) and with only 1 bartender working on a Saturday night - we had to wait for service. Our service was mediocre. They ran out of cookies Friday night - I waited 2 hours for cookies and they did not show up. After waiting 2 hours, I asked the front desk and they said that the kitchen was way, way behind and that they will come out "later". How could a doubletree hotel run out of cookies and not repleish - after all they advertise that they have warm cookies!! This hotel is unable to provide you with a bill that matches up to the dates of your stay. As the front desk explained it to me - they bill 24 hours behind because the audit does the billing at midnight which of course is the next day. Never hear of this before. This is not the typical double tree hotel that I am use to staying especially paying the high price for the room. This hotel needs help.

The pillows were dreamy!

The inside decor was beautiful and the staff was exemplary.

Pool room was too hot.

Nice hotel in expensive hotel market.

Expense.

Staff was exrtremely good, welcoming, warm and responsive. My room was beautiful, the view was pretty. I appreciated the decor and the luxurious bathroom. My bed was very cozy and comfortable. The complimentary warm cookies were AWESOME.

The HVAC was loud and I couldn't turn the fan off. So when it was on, I felt like I was in a cold wind tunnel. I had to raise the heat to 75 before I finally felt comfortable, but then I woke up in the middle the night hot and uncomfortable.

We found out that we might need to check out after only one night instead of staying two-when we told our check in person, she told us to let them know in the morning and it would be no problem. And it wasn’t. Also the delicious warm cookie was wonderful welcome.

The room was just 👏 amazing and everything was clean

Great staff! and clean rooms

Great location, fantastic pool, clean gym

Tv - not able to access to shows we wanted to watch

Le confort le petit déjeuner

La moquette le style motel sans trop d’originalité.l’endroit est loin de la petite ville de Burlington

The air conditioning in the room could have been better. The lowest temp was set at 66 and would turn off in the middle of the night making the room warm and uncomfortable.

Great location and well appointed

Nothing

The property is clean and the rooms are a decent size.

Le petit déjeuner et la structure de l’hôtel avec la piscine intérieure et les vitres en verres

Manque d’hospitalité de l’accueil, la chambre avec un style très ancien. La toilette pas correctement nettoyer.

The staff was friendly. The hotel was beautiful and the beds comfortable. Breakfast and the small lunch we had at the restaurant were exceptional. The shuttle driver, DJ, was very friendly and helped us get to know some of the locations when he drove us into Burlington. Plus- we love the warm cookies!

N/A

The front desk and shuttle guy that bought us to the hotel and to my rental were amazing…the other shuttle guy that bought us back to the hotel…the worst!!

The house keeping took our garbage but never left new towels not changed the bedding …I had to ask for towels daily?!?

Clean - well maintained - comfortable

Water bottle in room had cost of 3$ sign

Room was clean and spacious

1-The AC system was noisy and even when we turned it off, there was ongoing noise from outside of our room/building over night. 2- Mattress and pillows were too soft, especially the mattress.

Convenience

Nothing

Check in, Parking, Pool, Gym. The overall ambiance of the hotel is very nice and spacious. The restaurant is very spacious.

Room was smaller than I remembered. Breakfast was somewhat complicated. It was included in our reservation but somehow the staff did not provide information on what was included with our reservation when we were seating. Also, not much of an explanation if the breakfast self service or buffet. The staff was overwhelmed. I had been at the same hotel a few years ago and I had a wonderful impression of the breakfast. This time, I have the impression that I have not been served what I had paid for because of the lack of proper staffing of the breakfast area.

Newly renovated rooms and a bright and clean pool area.

The facilities were very nice. The fitness center was much larger/more extensive than most.

Coffee is provided downstairs until 10:00am. Highly recommended that this time limit be extended!

Convenient

Bathroom is not great, small, run down

I thought I had booked it to include breakfast. It was not included. They did have a nice breakfast buffet for around $20.

The Front desk team were kind and courteous. The hotel pool and lobby are beautiful and this is a pet friendly hotel.

Class hotel with good free parking and great breakfast

Nothing

On m’a chargé pour le petit déjeuner et nous avons eu une mauvaise information donc nous n’avons pas eu accès à celui-ci. De plus, il semble y avoir eu des frais supplémentaires à ma carte de crédit.

nice lobby, decent large room

the pullout had no bedding. Front desk took a while to bring bedding. had to bring 2ce did not bring top sheet or blanket. The linens were highly wrinkled.

Staff was friendly and helpful. It was clean, comfortable and the bonus for me was the coffee ready and hot at an incredibly early time in the lobbby area. The coffee maker in the room did not work but with coffee available in the lobby I actually preferred. . Thank you!

Let's start with the good things. All the staff were great -- friendly and helpful. The room was clean and had everything I needed. The gym is pretty well equipped. The hotel common spaces were attractive. It is steps from the UVM campus and was walkable for meetings I had, so it was very convenient. Ok, now for the less good: If I were to stay there again, I'd entirely skip the food. The tavern has lovely staff who provide great service, and it has good beer -- but the food is terrible and is massively over-priced. Ditto for the breakfast. Bring your own food or eat elsewhere for a better value. Lastly, the truly bad: The reason I am not likely to stay again relates to the scents. The sheets are washed in a perfumed detergent, which many Americans feel smells "clean." For me, it is like poison. It gives me a headache and makes feel unwell. It stuck to my clothing and followed me home. I stay in plenty of hotels that use unscented detergent and I sure wish this was universal. I mention this because some people get very sick from scents like this and it could derail their vacation stay.

The shuttle was convenient and the drivers were so helpful! Complimentary cookies, coffee and infused water was nice.

Didn’t know there was so much construction. Didn’t know our room was by the elevator. Location wasn’t very convenient without a car - Definitely wouldn’t stay again if there wasn’t the shuttle available. Didn’t know there was a temporary fitness center which was just a converted room with no free weights, no water or towels and frankly not safe for a female to be there alone (no glass doors, etc.)

L’hôtel est très bien située. Il est propre et confortable.

Cest mal insonorisé. Nous avons été cependant déçu de constater qu’il y avait de la mauvaise information sur le site officiel de l’hôtel. Avant de réserver, il était clairement indiqué sur le site de booking ainsi que sur celui de l’hôtel que deux services étaient offerts : • Navette gratuite vers l’aéroport • Stationnement gratuit Or, à notre arrivée sur place, on m’a informée que : • la navette n’était pas disponible à l’heure de notre départ (2 h du matin - par précaution, j’avais même confirmé par message que c’était effectif à cette heure et on m’avait confirmé) • le stationnement pendant notre voyage était en réalité payant Ces informations sont complètement contraires à ce qui est affiché sur votre plateforme et sur le site de l’hôtel.