Hilton Houston Post Oak by the Galleria

Get special need locks for your doors like the ones they got for us in Redding by vibro (chain locks positioned high at the top of the door) when we requested and ensure your doors are upgraded to assist the growing population of ADHD and autistic. kids in the world.

Safety and reception of my autistic child.

I had a wonderful stay at the Hilton Houston Post Oak this week. The entire experience was excellent, and what stood out most was the warm, attentive, and professional service from the staff. A special recognition goes to Ian at the front desk. From the moment I arrived, he was welcoming, courteous, and extremely professional. His attention to detail and genuine hospitality made a great first impression and helped make my stay even more enjoyable. The hotel was comfortable, well maintained, and conveniently located, but the level of service is what truly made the difference. Great hospitality can turn a good hotel stay into a memorable one, and that was certainly the case here. I would gladly stay at the Hilton Houston Post Oak again and highly recommend it to anyone visiting Houston.

We’ve been staying at the Hilton Post Oak for over 20 years for business. This latest trip was very disappointing. We have always eaten in the bar/restaurant every night because the food was so good. We arrived yesterday 8/26/26 and the food was so mediocre. We will not be eating there again. My husband is working and I planned a relaxing day starting at the pool. I was horribly disappointed with what I found. The pool was loaded with algae, the lawn furniture is in sad repair and looked as if it had been arranged by a tornado. It honestly looked apocalyptic and was very depressing. We are sad to see this decline of what was once an amazing classy hotel. We will miss the old Hilton and will not stay here in the future.

Location

Areas for improvement: 1. Breakfast: There is not much variety. The breakfast selection is exactly the same every day—and, in fact, it was exactly the same when I stayed at the hotel a year ago. 2. Package receiving service: Very poor and disorganized. The process could be much better managed, and the staff did not seem particularly willing or proactive in helping guests locate their packages. 3. Room cleaning: My room was not cleaned every day during my stay, and I’m not sure why.

He’s the best!!! Gave excellent restaurant recommendations. Friendly!

The beds where comfortable after the room Love the city view

Cleanness of the room . No pets allowed unless services animals . Tick fell from the ceiling or the bedpost on us

Stayed at Hilton Post Oak at Galleria for first time. As a Hilton Diamond Member I appreciated my membership status was recognized and appreciated. The hotel staff were friendly and very professional. The room was clean, quite, and very nice. Great location with lots of things to do nearby. Digital key worked well and response to message feature on mobile app was quick. Keep up the great work.

Modesto and Bryantbare top notch

I checked in to my hotel after a 15 hour flight and was told to wait 30 min to check in diamond member as well and we still had to wait at 4:14 am to check Into my room that was booked for the night before we got here late but still should have been ready. Very upset after long flight would expect room to be ready by then. Front desk didn’t greet us until we had to ask them to check us in. Never had to deal with a hotel with such low standards

I wish the small fridge in the rooms were able to adjust to a good temperature. I breast feed and could not put my milk in the fridge due to it not being able to stay cold. I had to switch out ice in my cooler that I brought just to keep my breastmilk good. Other than that the stay was very good

Great valet service - Brian & Brahim

Enjoyed our stay. Great hospitality!

Amazing hospitality and location!

Staff was incredible! Check in and out were fast.

My entire hotel experience was phenomenal. I can’t wait to go back!

My family and I had a great experience during our short stay. We loved the proximity to the galleria. Our room was clean and overall atmosphere was relaxing.

Went with my wife and we both loved it!

So I have visited the Hilton Houston Post Oak twice this month both times my companion and I arrived at different times requiring me to collect my key separate from check in. Both time Zeki has been working the front desk. Zeki was very professional and helpful both times. I appreciate that Zeki did not make it feel out of the ordinary like it has at some other location establishments. He always has a kind smile and shows great patience. The individual in front of me at check-in had a few issues that Zeki addressed very calmly and with care. Zeki has made my stays start off on the right path.

Allen Vallet was very professional

We were so impressed with the banquet team as well as the team at the Starbucks in the lobby. They did a wonderful job. We felt so taken care of. They went above and beyond for us and we will be sure to host future events at the Hilton Post Oak. Also a shout out to Christina who is an absolute goddess!!

I like the room and quietness

We had a wonderful stay at the Hilton Post Oak, but the real highlight was the incredible service we received from Allen with the valet team. From the moment we arrived, he consistently went above and beyond—always welcoming us with a smile, handling our car quickly, and making us feel like valued guests. His professionalism, kindness, and attention to detail truly made a lasting impression. I’d also like to recognize AJ at the front desk for being friendly, efficient, and making check-in a breeze. Employees like Allen are what make guests want to return. Thank you for making our Houston weekend such an enjoyable one!

Great stay at the Hilton on Post Oak! The staff is so accommodating and friendly. The room was very clean and smelled good. Very easy to get in and out for work meetings.

I had a wonderful stay at this hotel. The staff were friendly, welcoming, and always ready to help. The room was clean, comfortable, and well-maintained, making it easy to relax after a long day. The location was convenient, and the amenities exceeded my expectations. Overall, it was a great experience, and I would definitely stay here again. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Allen with valet was amazing! I forgot my phone charger in my car and he went to grab it with no hesitation! Very kind and accommodating!

The valets, especially Allen did a great job taking care of us from start to finish. Thanks!

Great help from Allen valet in handing I our car and our luggage to the room. Very courteous, prompt and respectful.

Excellent staff! Food, service and accommodations are great. Highly recommend this location. Special shout out to Zeki at the front desk for helping me with some questions. Very friendly and hospitable. Allen, Bryant and Modesto in valet are very helpful and nice. And Gus, at the bar makes delicious drinks.

An excellent hotel with a brilliant range of facilities. Delicious and filling breakfast buffet and amazing omelette. Outdoor pool very refreshing escape from the Houston heat! My favourite aspect was highly efficient valet service, our driver Modesto was particularly friendly and couldn’t do enough for us. Was great to be able to get to the local park for a jog, and he even collected me afterwards, 10/10 service! Would stay again for sure.

Allen & Tibani were amazing. Needed something at Walmart. Got a ride and they waited for me.

Everything 🥰

Nothing is old and need maintenance

It’s so old

Came for a drink, stayed because Alondra made the experience that good. Great drinks, great energy, and a talent for turning a random night out into a memorable one. My wallet may not forgive her recommendations, but I do. hell yeah.

Lu is outstanding, exceptional, professional, good personality, wonderful person, attractive, accomplished, is good for all ages. Lu makes dining and having and outing at the Hilton a pleasant wonderful happy experience. Lu is why the Hilton has our repeated business. The Thankful Sisters. Evelyn F. Poulos & Julie Fotiades, Lu is also good about suggesting or keeping up to date if there’s something new being offered. Selfishly, I’m glad she’s working there but it seems she’s very over qualified for the job. Julie Fotiades is a proud Hilton honors member.

We had a great time visiting Houston and staying at this Hilton hotel. The staff were friendly, courteous and helpful at every turn… especially Allen the valet who went above and beyond!! Thanks for a great experience all around!

Today we came to the Hilton post Oak Hotel and we were kindly greeted by Allen (valet) and Roderick (valet) upon arriving. They were so welcoming and kind. They went above and beyond and have amazing spirits! They are THE FACE OF HILTON POST OAK! They make this hotel so special and this is why I only stay at the Hilton Post Oak! They both need a promotion and a raise!!!

Great location for my work. Walking distance to office. Hilton provides complimentary shuttle service which is convenient in the morning, especially when it is humid. Thanks to Modesto for taking care of me! Hilton is also walking distance from many good restaurants in the area, which are a bit more pricy than usual since it is located in the Galleria / Post Oak / Uptown area.

A quick review for Roderick and Damion on front of house. Exceptionally attentive gentlemen with a hard working and “can do” attitude. The personification of southern hospitality and a credit to the Hilton Houston Post Oak.

I had a fantastic stay again at Hilton Post Oak - thanks to the incredible staff. Allen & Bryant in Valet always welcome me “home” and provide excellent service. Christina in the coffee shop is always cheerful and does a fantastic job. Mickey, Lu, and Ruben in the bar also provide exceptional personalized service. Katie always comes by to greet me and make sure all is good. I continue to stay at this hotel because of the wonderful employees.

Next to the office, the location is perfect. It also helps to have the shopping.

Rooms were tired especially the bathroom, no hot water. Lots of people making noise in the halls in the middle of the night. Staff were great though.

Allen with the valet was great. He had an awesome attitude and was very funny. He always made sure that my rental (blue VW SUV) was close by and I never had to wait too long to retrieve it. Great dude

We had a great experience staying here over the weekend! Tons of restaurants and shopping nearby. The staff was friendly and the room was clean and spacious. I recommend staying here!

Everything was really good, staff were very helpful and rooms were really clean.

We had an issue with our mini fridge and it took more than one request to get it resolved. The shuttle service was great and there were a few drivers who went above and beyond to provide us with great service! Thank you Robert, Allen, and Roderick for your professionalism and hospitality. These three gentlemen are wonderful assets to the Hilton brand.

Stayed at this hotel for my fiancés birthday weekend. Definitely the best Hilton I’ve stayed at as a current Hilton Honors member . Will book another stay for my next special event. Staff were friendly and rooms were very clean. Friendly management as well.

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This is our second time staying at this hotel, and it continues to exceed our expectations. The location is excellent, and the hotel staff are amazing, friendly, helpful, and welcoming.

Had an incredible experience at the Hotel. Although I was charged for early check in at 2PM and no room service when I checked in, Kenndy the front desk associate made my stay pleasant and she provided me with an umbrella so I can walk down the street and grab some food. Also Bryant, Ellis and Tigani, who managed the courtesy car and front door, were very helpful, professional and accommodating. They were very helpful getting me around town.

My friend and I went to the bar at the Hilton and it was genuinely such a top-tier experience. Lu was open, friendly and genuine. she had real conversations with all of us in the bar and made everyone feel welcome! she is a great asset

Comfortable room, and the best breakfast buffet ever. Our server Edison is amazing 🤩 this is what a 5 star experience looks like!

Truly one of the better Hiltons I’ve stayed at. The staff was masterful at customer service. Special shout out to Edison, the server in the restaurant. So charming and personable….and remembers your name and your particulars after the first meeting. He made this trip particularly enjoyable.

The Hilton Houston Post Oak made my stay a very special one. Every single person from the front desk, restaurant, and housekeeping were very helpful and accommodating. I would definitely stay here again.

Excellent service from check-in to daily room service - I travel a lot for business and this hotel has always been a good stay - even when things aren’t perfect they work hard and quickly to make it right

I love staying here because it’s so close to my work in the Galleria. The rooms are always clean and quiet. My stay had complimentary parking and breakfast, which made my stay even better. The staff is always so friendly and professional. Will always stay here any opportunity that I can.

Beautiful hotel. Clean and comfortable! The staff is amazing.

I like the accessibility, it was easy getting around from the hotel

The parking was a bit on the high side :( but receptionist explained that in the galleria area, parking is difficult.

great bar service from Gus!! and beautiful room/lobby!!

Bartender Gus was absolutely amazing. He made the most phenomenal lemon drop martinis recommend 10 out of 10.

He saved me when the delivery forgot my silverware and napkins. Fantastic service!!

Valets are great here at this property. Shout out to Allen! Appreciate the great customer service. James

Allen gave us top notch service from the moment we pulled up to valet. What a wonderful person to have greet your guests.

Great

nothing

location

needs update, specially bathroom

I want to recognize Robert for his excellent service on the hotel shuttle. He was friendly, professional, punctual, and made the ride very smooth and enjoyable. It’s always appreciated when someone goes above and beyond with great customer service. Thank you, Robert, for representing the hotel so well!

Everything

Nothing

Allen and Roger were awesome valet. Great customer service and attention to detail.

ロケーション

お湯の出が悪かった。

Clean, quiet room. Great service at the lounge.

What a great 5 Star welcome to Houston! Arrived and was greeted by Allen, Roderick and Ryne and when I came out to go shopping there was a car waiting to take me to my next destination. Can’t say enough about this property and especially their staff!

Habitación muy amplia, tranquilidad

Personal con mala actitud

Everyone had great customer service and the hotel was in a great location. The valet people Robert and Deandre were very professional and great!

Alan in valet was fantastic and Ricky at check-in was pleasant and efficient. This is a great place to stay.

Allen was amazing and friendly!

My absolute favorite hotel in Houston. The front desk manager Q, is totally remarkable making sure you excellent service. I can’t forget about my favorite Valet- Allen! What a gentleman and great with making sure check in with vehicles goes smooth! Hilton Post Oak is the best!

Luis was great. Took care of us multiple nights. Helped us out and went above and beyond to take care of us.

The room spewed hot air. The light by the bed didn't work. The that did work flickered. The bed is uncomfortable. The rooms new a Reno!!! Worst experience. Very little sleep. I will NOT return!!!!

Almost busted my ass on the bathroom floor after getting out of the shower and slipping on the floor

Oko ok

The entire staff here are so incredibly friendly! Bryant at the valet is extremely kind and patient and didn’t make me feel like an idiot for accidentally losing my valet ticket :)

Alen was amazing! Very accommodating, great fantastic human, and service!

Valet is AMAZING. Allen is super nice and professional.

My wife and I came for a little getaway and Allen from Valet recommend that we should try a restaurant called North Itilia. He also recommend that we try the Spicy Vodka Rigatoni. We went ahead and walked to the restaurant which was only about 5 minutes from the hotel, ordered the dish Allen recommended and had a few drinks. Allen was 100% right about that being a legit Italian restaurant. Thank you Allen for being cool when we first arrived and for your great recommendation! This Hilton has had great staff so far starting with Allen, and is also in a great location for anyone who is interested in staying in Houston near the Galleria area.

Awesome Service - Allen was great

Balcony and suites

Price of valet and self parking

The location was fantastic, the bed was very comfortable, and the room size was decent.

Cleanliness was disappointing — the bathtub had hair in it. The water pressure was poor, and the sink in the hand-washing area drained very slowly, leaving water pooling in the bowl. The gym was also quite small for a hotel of this size.

Modesto was wonderful! He dropped off and picked us up from the mall. He was kind, courteous, and prompt! He assisted my elderly mom with patience.

Modesto Alegria war super helpful to me and my elderly mom who were visiting for businesses. Thank you very much!!

Great experience! All the staff was amazing. Great location!

Allen from Valet was so cordial and helpful!!!

So appreciate Allen!!! He saved me at check-in and helped me unload super fast so I could make the Rodeo concert!!! I was running 3 hours late from Dallas! Thank you Allen! So kind and helpful!

Luis was most helpful. We really appreciate his suggestions.

Great place to stay, not far from the museum district and lots of nearby shops. My favorite part was being looked after by, Tigani! He drove us to a restaurant and each day, greeted me with a smile, and ensuring that I was OK!

Allen and Tiganie at the valet where outstanding. They took care of the vehicle and went above and beyond to make sure I didn't need anything else.

We had a wonderful stay here. From the very first day we were greeted by Allen at valet and he immediately made us feel welcomed. He’s awesome. The hotel is clean and staff is friendly

Allen from the valet team at Hilton Post Oak was absolutely bomb! ⭐️ From the moment we pulled up, he was cool, professional, and just genuinely down to earth. It’s rare to meet someone who makes the whole arrival experience feel easy and welcoming, but Allen did exactly that. He had such a great attitude, kept things moving smoothly, and even shared a laugh or two with us while we were coming and going. That kind of energy really makes a difference and sets the tone for the whole visit. 🚗✨ If you get the chance to interact with Allen, you’re in good hands. Friendly, professional, and just an all-around awesome guy. Valet service like this deserves recognition! 🙌🔥

Great service, Luis was very helpful!

The hotel was in a great location with multiple restaurants and shops nearby. The staff was very accommodating and when we had a problem with the room immediately changed it for us. But best of all was the shuttle service with Luis. He was so friendly and available. The shuttle takes you anywhere within 2 miles and is so convenient.

House keeping was slamming doors very early in the morning. The staff were polite but not welcoming at all. The room was decent. The bed was very comfortable. Too pricey for what it actually is.

Great service. Makes everyone feel welcomed