Sheraton Albuquerque Uptown by Marriott

Reception and breakfast for USTA tennis players

Outdated and dirty

The room

The pool was closed but didn’t say online

Great hotel. Nice room. Great amenities. Great staff

Remideling is underway so there was some nouse and publuc areas limited. I did not hear it in my 3rd floor roon

Location & front desk people are usually helpful

Handicapped room only has 1 bed. Since I have to take care of my handicapped family member I need 2 beds in the room. So staff suggested a rollaway bed

הבחור בקבלה היה מקסים הבחורה מאוד לא נחמדה

חדרים ישנים מאוד הם לפני שיפוץ אבל השטיח מסריח בחדר ומטונף המקלחת לא נקייה וצריך לעשות הדרכה על איך פותחים את הברז המזגן רועש כספת לא עובדת בקיצור חייב שיפוץ מאסיבי

Not the best stay. When we got there the bathroom floor was wet from the toilet leaking. The trash cans had no bags and to top it off the water wasn’t running the next morning. When I talked to the front desk about the wet floor the next morning her response was “did you call the front desk about it?” I’m sorry we arrived at 12am on a 24 hr road trip my kids are tired and I wasn’t going to wait to get it fixed or get another room. She said they don’t put trash bags in trash cans so they can just dump them…. Sounds unsanitary to me. Oh and the no water yeah they didn’t have an estimated time for it to be back on…check out was at 11am and shut off around 10am so now only half of us were able to get a fresh shower and get back on the road. The tables were dirty and the rooms had an odd smell.

The room was large, and the bed very comfortable. It was very quiet at the property and it was close to shopping and restaurants. Also still convenient to my doctor appointment. I felt very safe there as a single female.

Very welcoming staff, very clean facilities and great location if you are planning to have activities in all sides of town very cetral

The hotel is kind of old, furniture that is broken, wallpaper that was ripped. doorknobs that wabble.

We loved the location

Unfortunately, the dresser drawers would not stay closed.

Our organization recently hosted a conference at this hotel, and it was an outstanding experience! Every member of the staff was friendly, knowledgeable, and genuinely committed to making our event a success. The Sales, Banquets, and AV teams were exceptional. Their professionalism, attention to detail, and outstanding service made planning and hosting our conference seamless. The front desk staff was warm, welcoming, and incredibly helpful throughout our stay. The hotel was spotless, well-maintained, and in a fantastic location, making it convenient for all of our attendees. We couldn't have asked for a better venue and truly appreciate the outstanding hospitality. We look forward to hosting another conference here in the future!

Theme

No security

Excellent customer service

I would offer free continental breakfast

Comfort

Room smelled like a smoking room not sure if it was

Everything. Nice Hotel.

The beds. I think it's time to change them. They were too flimsy.

As always this was a good place to stay. I always enjoy staying here the staff is always extremely nice and they always keep up with house cleaning. The bed as always was comfortable and the room was kept clean. I also really enjoy that the showers are always clean. I've stayed at places where there was still hair, products in the bottom of the bathtub, drainage issues etc.

The particular floor I was on had quite a bit of noise from other guests. Which was a little hard to fall asleep. It wasn't just like people next to the room I was staying in but it seemed as if it was the entire floor. Almost all hours of the night. Not necessarily something that they can control but it was still hard to fall asleep. Something else that wasn't exactly is my favorite is the amount of limited parking. Also not something they can fix right away but still can be a bit irritating having to park further than the hotel especially with all of my things. Overall a pretty great experience. I always stay at this hotel when I am in town.

Great location

N/a

It wasn’t clean. Stains on the floors, peeling wallpaper. Air conditioner wasn’t working great.

The pool

No hot tub

NA

NA

I love these accommodations. The staff is always courteous and professional. The room is excellent, huge, clean, comfortable. It's like home away from home.

The parking - I could not find a place to park. I parked in back under a light, hoping it would be a safe spot.

The girl at the desk was nice .

Too many things to mention …

The location. The bed was comfortable.

Where do I begin. The hotel is dated and it shows. Our room had torn drapes, the walls were dirty, the carpet was dirty, furniture is old, the toilet literally scared you when flushed because it was so loud, there was a loud hum in the room, and the room smelled musty and old.

Great location to great restaurants. The front desk was friendly and smiles. Housekeeping staff was great and friendly. It was all great.

No dislikes

It’s quiet

The carpet was really stained

The bed was extremely comfortable and when we came back to the room when we left for the day, the hotel room was spotless. It was quiet and everyone was personable when we needed help. I really appreciate all of the help I got from the employees and I look forward to staying at the Sheraton again!

One thing that I didn't really like was the limited parking. I know it's not something that could have been controlled but it was so busy and full of guests that I had to park at another business.

room nice and big, breakfast in Sol Cafe was great! Place is clean, comfy, great place.

Weekend breakfast not as a good as weekday.

First time here. It was convenient to and from the wine festival, mall, and other places we visited. Definitely will book afain!

Slept great, good shower

No free breakfast, no microwave, puddle of water in bathroom upon arrival, smelled musty

Not enough parking

Staff was friendly it was easy to access room was clean and comfortable shower was hot

Shower didn’t drain the water I don’t like standing water in the shower There was no fan in the bathroom

Everything. The whole experience was phenomenal, like always

No complaints here

Staff and food were great!

The room was showing its age. They are upgrading the hotel this year. The toilet was very low and harder for a senior to use comfortably.

Staff was friendly and location was perfect

It was a great location. The room was decent. it was cool they had a starbucks brand coffee and free bottles of water. Staff was very cordial. it was a bustling hotel lots of people. the grounds were well maintained.

knowing its an older hotel, there was a lot of road noise we could hear from the outside. I thought the insulation could have been better. we stayed in 844 and the shower did not drain well. a question i have also is why were all the electrical plugs installed upside down? Isnt that a code violation? why do they not put trash bags in the trash cans? very limited amount of towels.

Not much. No free breakfast and did not explain why

Very expensive breakfasts

The comfy king size bed

Had to search for coffee in the morning

Property looked cleaned. Liked that the house keeping made sure we had clean towels and we had what we needed.

Once we arrived it was hard to find parking. We didn’t have a microwave in room 212. Also we had breakfast there wasn’t different flavor creamer for our coffee. The food handlers didn’t change his gloves when he sneezed. He was also using his phone with gloves on. Other then that it was good stay.

Everything was dirty! The sheets had multiple stains got new ones they had blood on them, baby crib was full of food.

A decent room. The bed was comfortable & the location was where I needed to be for my convention.

Wish there was better ventilation in the bathroom -- if you closed the door while showering it got very steamy.......also, there was no control switch on the floor lamp nor did it connect to a light switch so the only way to turn it on or off was to plug/unplug it from the wall socket.

Everything at this location was good. We did not pay for the breakfast and not there long enough to utilize the WiFi.

Didn’t have any complaints at all.

Clean spacious rooms with view to uptown Albuquerque. Bathrooms are clean and homely, beds are comfortable.

Carpets are old and difficult to say if clean. Internet is free but weak at times.

Super friendly staff, great food from the cafe both for Breakfast & dinner & nice to have sandwiches available during the day from the shop. Loved the indoor pool & outdoor sun loungers

There was a roach in the bathroom

I just love the whole experience every time we stay. Feel safe.

No complaints

Great stay

Nothing

The room was very nice, clean and comfortable.

Two things: The air conditioning was way too cold and we could not turn the fan off, even though it was set to "auto" it never turned off and was blowing cold air on us all night. The TV didn't allow for streaming unless we brought our own hdmi cable. Most hotels now have smart TVs which is better since most people stream now.

The air conditioning was located oddly Not as comfortable.

Torn drape, stained carpet. Brenda at Front desk failed to give me a coupon and notify the hostess in the restaurant.

Unqualified staff at the front desk.

The staff is so courteous and prompt, we love the complimentary water by the elevators. So nice to be so close to restaurants .

It was a great welcome and stay for my family

I wasn't please with morning breakfast buffet

This is the second time I stayed here and over all its a good place to stay.

The pool is a little small we wanted to take our daughter swimming but it was to packed.

Room cleanliness and size. Amenities and friendly, helpful staff. Starbucks on location, along with a good restaurant and accessible bar. Security and safety is evident. Ice stations within close proximity, and the ice bucket bags actually fit!

Pet policy check-in and required form is extensive. Be prepared to provide a lot of information about your pet and repeat the same information multiple times. Think medical intake form! This hotel definitely supports your pets, though, and demonstrates accommodations for them. The rooms need more technology support, i.e. USB connection points to recharge your devices.

Our room had a bad smell and overall, the hotel seemed run down

Extra helpful staff. Very nice place.

Room was good.

Requested a king and reserved a king but got two queens.

Locatie

netheid gang van de 8e verdieping

There was no breakfast included with the stay. Not even coffee was offered.

I love the Sheraton they just need new staff that are friendly we travel and need a place to feel comfortable but the people are mean

Rude staff