Holiday Inn Kingston - Waterfront by IHG vs Similar Hotels

Rooms generally comfortable, but some issues with lighting.

Rooms were clean, modern, and comfortable.

Rooms were described as comfortable and well-equipped but some felt older.

Many rooms are spacious with great views; some rooms noted as needing updates.

Bathroom cleanliness issues mentioned in reviews.

Generally clean with a few concerns about room amenities.

Some reviews mentioned cleanliness issues with older rooms not feeling clean or well kept up.

Rooms are old and tired; mentioned as needing improvements.

Great location highlighted in multiple reviews.

Great location, convenient to downtown and attractions.

Location was appreciated in several reviews. Ideal for travelers between major cities.

Great location right on the water and close to restaurants and shops.

Friendly and helpful staff noted across reviews.

Staff were friendly and accommodating, providing excellent service.

Generally good service was noted, but a specific negative experience with staff was mentioned.

Delightful, smiling reception staff, especially Katya who went out of her way to help.

Breakfast complaints noted, but overall decent offerings.

Breakfast service was good, but room for improvement noted.

Breakfast options were not optimal but the food service staff received praise.

Superb food at the Aquaterra Restaurant with a wide choice on the menu.

Extra charges for amenities such as parking and breakfast.

Limited amenities noted; some expected features were missing.

Facilities such as the pool and sauna were mentioned but with some needed improvements.

Nice pool and facilities mentioned; some guests noted a need for better upkeep.

Several reviews indicate the price may not be worth the quality.

Prices felt high for the amenities provided.

Overall considered decent value given the experience despite some concerns.

Notable complaints regarding increased parking costs and room condition for the price paid.