Residence Inn by Marriott Long Beach

No me dieron mi cuarto a tiempo y me fui a otro lado

I liked how spacious and clean the rooms were

I didnt like how my living area TV kept losing its signal.

I like the fact that breakfast is served everyday. I like the room layout and all of the features it comes with. Everything was great, I even stayed an extra day.

There isn't anything I didn't like. I just didn't know there were rooms in the back of the building. Better signage could help with those that may need it.

The location was great for what we needed and for a quick one night stay. I would have left (or asked to switch rooms) if our stay was extended. But the staff was super friendly and knowledgeable, the cleanliness was just lacking.

There was a possible blood or wine stain on the bedroom floor that was still wet and it was clear the room was barely cleaned before we arrived. There were marks all over the couch as if someone with lotion laid across it and more red stains on the ceiling.

The studio style apartment was excellent and clean . That we love . The breakfast sections were great also . The place is well secured with foot security and it makes you feel safe .

Didn’t like house cleaning is every two days and was not given wash cloth to shower .

The breakfast was great, lots of food options and the area was very clean. Staff were friendly. Room was excellent, I didn't realize upon booking that it had a full kitchen!! It was like an apartment. Bed was clean and comfortable. Super location, close to CSULB which we needed, but also only a short walk to a few food options and short drive to target and retail stores. Nice and quiet.

nothing

Great location. Clean, spacious, security.

Noise from the road. Small toilet. Front door was hard to open.

I like that it was close by the freeway

The rooms were dirty and had a smell. The shower door also fell on me as I was in the shower.

Average breakfast

It's been 5 days and the property still hasn't returned my $150 dollar deposit

The hotel was conveniently located.

This seemed to be a long term residence for some of the residents. The property was in need of repair and some deep cleaning.

Food great. Everything clean.

The bed in the king suite was not very big and could have been more comfy.

Spacious

WiFi speed was very bad that even YouTube was not loading Living room tv was not at all working Room got locked 10 minutes before the checkout time and we had to get us unlocked to get our things which was a very bad experience for the whole family Someone middle of our stay knocked the door and asked if we are leaving. Caused tremendous inconvenience.

Breakfast was good, location excellent. Staff was responsive and courteous. Room was clean and well maintained.

TV remote did not work properly, even after the facility crew adjusted it.

Cleanliness, space. Air conditioning worked great .

Nothing

Family oriented.

I had my family and my daughter is starting to crawl,as we were having her crawl on the floor my foot dragged over a pill. I was not happy about that at all.

quietness is priceless

My wife told me the bathroom was not completely clean as there was a spot which was dirty and not clean. The body wash was empty since day one. I did not make abig deal and I was not going to go to the front office and complaint. Also, there was not a complementary water bottle which I was expecting at Residence Inn. The Residence Inn by the harbor location did provide me with bottle water even if my booking was at the different location of Residence Inn (4111 Willow St)

The staff were very attentive

The facilities needs an update

Room was big enough for our son to sleep in the pullout, had a kitchenette.

Rooms smelled like cigarettes

Friendly staff, comfortable bed and good breakfast

love the location

I only tried the breakfast once and it was ok. My husband did not like it.

I wish there could have been more options for breakfast so we could have eaten there.

Nor many items, choices were limited

More items

Breakfast was ok

The room had a smell

It very clean and private

Complimentary breakfast and the staff was outstanding.

The design of the bathroom room door was a little weird...door to the bathroom could've been designed better.

Clean, well kept, friendly staff.

Parking. Its not anyone's fault but I had to park either far away or in illegal spots at securities request due to overcrowding.

The breakfast was good with variety. The room was large with a kitchen and it was quiet

The room in the picture of the penthouse on the website had a door. The penthouse that we had did not have doors to the bedroom for privacy. There should be a clear description on what room is purchased. Which room had doors or not

It was a great property for dogs!

Nothing except the spa didn’t work properly and had too much soap in it.

Location and the cleanliness

The worst Breakfast I ever hat infact there is no need of booking Breakfast it's better to make it in your Room since they provided Kitchenette

The room was nice, bed was comfortable. The breakfast was good. The fire pit and swimming pool were enjoyable.

We had no room service for the four days we were there. Body wash, conditioner and toilet paper had to be gotten from the front desk.

Clean large rooms conveniently located staff was positive and helpful providing all necessary information

Nothing everything was great

Very clean and very peaceful, they had security at night to make sure everything was safe.

check in efficient walkable to eateries served breakfast

parking infront of unit was full

*****

Very clean and spacious. I will definitely be back when I come back to town. I enjoyed my stay. I can’t wait to come back.

N/A No dislikes at all

They room was very good size, the bath tub and shower were good size as well and the lobby was very welcoming

We had mosquitoes in our room due to standing water on the balcony

The room was exceptional but the staff at the breakfast was rude and not helpful.

The staff at the breakfast

Staff & Cleanliness

Breakfast

Very clean. Room and kitchen were a nice size. Location was fine.

Hard to find parking at night.

My second room I reserved for out of state family visiting was a horrible experience for them. As soon as we got to the room after check-in the toilet paper holder by the toilet had an empty roll on it, and there was only enough towels and wash cloths for one person. So we had to go to the front desk to get more supplies. Then later that night they pulled out the sofa bed and the linen to just find the linen dirty and full of hair. So they had to go back to the front desk to get clean linen. The next morning my family asked how the temperature was in my room as their room was extremely hot. As the air conditioner never worked. So I had to go to the front desk again, to get another room due to a malfunctioning ac unit. The breakfast was not very good, and the food quickly ran out so we had to wait for the staff to refill it every morning.

Clean and comfortable

Really loved the room had all the things we needed and was really comfortable sleep

The staff was very pleasant, and helpful. The cost, and value was amazing! The location to many attractions, including the cruise port, is great.

Not anything we can think of!

The room is clean and the whole property is clean specially the dog, the staff they’re all friendly and easy to talk and respectful, will be back again in that hotel

clean , nice , affordable,

parking payment

Rooms comfy - they put our group together.

It’s was clean and staff was professional

Couch was a little dirty but besides that it was great

Cleanliness, spacious, excellent breakfast

Bigger toilet seat.

The front desk lady Victoria....I believe was excellent. She upgraded us to a suite and provided us with great information on local food spots. They also provide continental breakfast which was nice.

There is a parking fee and deposit for incidental for about $250 which i was not prepared for.....but other than that everything else was excellent

Location was in good proximity to stores, gas stations and local attractions.

Door 🚪 did not lock 🔒 or stay locked once inside. Would leave my room and come back to door wide open. Lock did not work with keys or manual switch. I barricaded myself in room by using chairs 🪑 to keep door closed and locked at night.

The front desk check in staff, the breakfast staff, the cleaning staff were exceptional! They were friendly, helpful. The grounds, the laundry room & our room were probably the cleanest of any hotel we stayed recently. Thank you for a great stay!

N/A

Friendly staff, clean room

Next door to community care facility, very loud.

I love this suite! It’s very spacious and exactly what I was looking for.

Parking is limited for larger groups, but we loved the room and had a great stay.

Nice quiet

Alil pricy

good, excellent, fresh and clean dining area

none

キッチンもあり広くてとても良かった。食事もおいしかった。

large and bed was comfortable

door seemed broken, lots of insects in the unit, some old dirty socks left under the couch, and additional fee of $15/night to park a car in a large residential area was a bit much.

Comfortable studio, close to airport and nearby restaurants.

Breakfast buffet has limited options.

Loved it was close to airport and very clean! We were excited to get into room after cruise early and clerk remembered we were coming back early!

They were clean an so nice it was my birthday an I didn't have a good day they gave me a whole gift bag

The staff were consistently courteous, friendly, and professional throughout my stay. I would especially like to commend the breakfast service team, who were attentive, welcoming, and ensured a pleasant start to each morning.

There was some inconsistency regarding visitor parking. A staff member informed me that an additional charge would apply for a short visit of more than 10 mins stay but the following day I was told there should be no extra fee. I suggest ensuring all staff are properly informed about parking policies to avoid confusion.

Cleanliness and the food variety was good.

The quantity was limited. Staff would bring out a buy at a time so we had to wait a while to get specific foods.

The staff was great and helpful. The area seemed really safe and plenty of shopping stores nearby.

Wir haben bereits bewertet!

Wir haben bereits bewertet .

Sehr schöne, neue , gemütliche und gepflegte Ausstattung. Das Motel befindet sich in einer bewachten Anlage ( am Tag und nachts ) In der Küche wurde an Alles gedacht, was man als Selbstversorger benötigt. Das ganze Studio war super gereinigt und das Bad ist groß und geräumig. Die Betten waren auch sehr gut. Es gibt einen Raum mit Waschmaschine und Trockner. Ferner ein kleiner Außenpool und einen Grillplatz. Das Frühstück ( im Prei inkludiert ) ist ausreichen . Wir haben unseren Aufenthalt zweimal verlängert, weil es uns so gut gefallen hat. Bis zum Strand sind es etwa 10 km und der nächste gute Supermarkt ( Ralfs) befindet sich in nächster Nähe , das war sehr gut.

Das Plastik Geschirr zum Frühstücken mindert das hohe Niveau sehr und ist keinesfalls nachhaltig. Obwohl Teller, Tassen und Besteck vorhanden war, konnten wir es nicht nutzen, weil es in verschlossenen Schränken war. Wir haben aus unserem Studio das Frühstücksgeschirr mitgebracht zum Frühstücken, was das Personal sehr verwundere, was uns aber nicht beeindruckte.