DoubleTree by Hilton Manchester Downtown

Everything

Everything

Muy buena atención, y todo muy bien. Excellent cookies!

Very modern

Parking

Honestly, there was nothing that we liked about it

Pretty much everything. Starting with having to walk forever to get from the parking garage to the elevators by the front desk, especially for someone who has a very difficult time standing or walking long. The beds were uncomfortable, the room wasn't thoroughly cleaned. Then it was a huge disappointment to have to pay $57 for breakfast for 2 with a crappy buffet where you get milky watery eggs. For paying over $300 for one night, was definitely not worth it.

The staff was outstanding - and juggling a huge NE Region youth soccer tournament. Jose and Frima were outstanding at the Penstock Brunch. Emerson, Michael, Juls and (Diana?) at the front desk were fantastic. Location downtown is great, walking distance to restaurants, bookstore, cafes. We stayed in several hotels over a couple week trip. This had the best bed and by far the best shower.

Sharazad Khalifa and Chef Rony Rivera. Their dedication, kindness, and attention to detail were evident in everything they prepared for us. It's clear they genuinely care about creating memorable experiences for guests, and they exceeded every expectation. Thank you again for helping create such a beautiful memory that my wife and I will cherish forever.

Tout

Everything was clean and organized.

The staff was so kind. My child has medical needs and we couldn't attend July 4th fireworks outside in the high heat. The staff answered all my questions and had us in a room facing the fireworks. They checked in regularly to see if we need anything. The breakfast brunch staff were so kind and accommodating finding a child cup with a safety lid.

N/A

Property is pretty. But not worth 200 a night

I found a sock in my bed sheets so not sure if they didn’t wash them or it was mixed in with laundry either way wasn’t very happy about it . 200 a night I would expect more .

Everything was good room very clean, quiet the only bad thing we experience with the mattresses were awful, this hotel needs to invest in new and better mattresses.

Cleanliness, quiet amenities

It was good. I just didn't realize that I had to pay for it. I thought it was a continental breakfast...

I didn't realize that we had to pay for parking. It would have been great if the receptionist had told me. She did tell us that we would get a ticket after scanning the key at the parking garage

Breakfast was a buffet. It was fine. I wish they had lattes or cappuccinos instead of just regular coffee.

I requested a corner room but did not get that. Room was fine but when you request something specific and you don't get it, there's a little bit of disappointment that goes with that.

nothing

Mice in lobby ! awful linens Staff didnt seem to care when i told them about the mice in the lobby and on my floor

The location is excellent . Close to restaurants and the arena . The staff are friendly and professional . The room was quiet and comfortable . It was a really great stay and exceeded my expectations.

There was nothing I didn’t like .

The location in downtown Manchester was excellent. The rooms are spacious as well.

I ordered room service and they told me they were too busy and I had to come and pick it up. I WAS LIVID!!

We were going to a coin event that was in the hotel. This was the perfect location for us

We had a great time here for a family get together! Randy at the restaurant was a fantastic waiter and made sure our drink and food orders kept flowing smoothly throughout the night. It’s great to see a Hilton with an executive lounge still and found it very convenient for grabbing some snacks and drinks for the room.

Clean , friendly staff

No toiletries in bathroom

modern without being cold Comfortable and welcoming Easy parking for my stay and doing business. Big, comfy, quiet rooms. Bar /lounge is great. Staff is always nice. Location is easy with good options for dining out etc…

No fan or vent in the bathroom. Otherwise all good.

This was a short unexpected bussiness trip a couple weeks ago, spent 2 days in property and it was a good experience. Staff was great from the front desk all the to Hector manager from F&B who went above his job to accomodate us and made sure all was done to our expectations even with the short notice. This is what makes the experience one that will be repeated.

PARKING FEE

Staff was friendly and helpful. Greeted with water and warm baked cookies. Our room was clean and spacious. Our dinner in the restaurant was very good and the wait staff great and room service was prompt and courteous they have a comedy club adjacent to the restaurant with regular shows.

Restaurant did not serve lunch but we were close to many restaurants of all varieties.

Clean, quiet, elevator quick, staff great. Dinner was also good . Parking was great. Location was on spot for why we were there. Enjoyed stay.

Coffee hated it. Went else where to have breakfast .

Great Doubletree hotel. Gym was above average and had a working Peloton bike. I am Diamond, so had access to the lounge for breakfast. It had everything I wanted - real eggs, steel cut oatmeal and greek yogurt. Beds were comfortable and room was clean. $15 parking was expensive, but convenient.

Staff is amazing location is ideal. Loved J at the bar delivering great customer service and delivering a great experience to the Manchester area

Excellent location for attending events at the SNHU arena. Staff were extremely friendly and helpful and the room large and comfortable.

Slightly disappointed there was no hot water pot or microwave. One or the other would have been great. We were able to use the coffee maker as a substitute to make our hot water.

Miły Personel. Wygodny garaż

Brak Śniadania / Restauracja nie przygotowuje posiłków

Nice hotel, very clean, free parking in the garage

Location

Nothing

bed comfortable, room great. Very clean.

The air con which is so so noisy! unbelievable. The fact that there is no restaurant/bar open during the day, for lunch for example.

Great place to stay to see TSO!

The room is nice, modern, and comfortable, however housekeeping only services the room every three days, so the Keurig K-Cups and Water isn't replenished, nor are the towels. Entryway was cluttered with vans, and guests couldn't easily unload bags at the door. We were happy to see that there is a lounge and restaurant, however when we returned to the hotel before 10:00 PM on a Friday evening, the bartender told us the bar was closed because she didn't have any customers, and she was rather blunt about it. She told us to go downtown and find a place to relax. We advised the front desk at checkout about the lounge being closed and they said they would take our breakfast off the bill. We got our bill via email the next day and the breakfast wasn't removed from the bill. Won't be back

It was within walking distance from downtown.

The beds were very uncomfortable, restaurant was horrible, there was no spa like it was advertised for, the staff was rude and we had to pay for parking each day.

Location to venues excellent. Food very good.

Location and view

Heater was loud. Staff solution was to wait for it to end and use ear plugs - fortunately it ended. Under bed was dirty

Good hotel

N/a

The hotel is great, but I'd like to highlight Laurie in banquets. She's awesome, such a sweet person and we had a great chat! Thank you, Laurie!

The location and location was fantastic. The lobby was open late for visiting, and the room was very quiet, comfortable. The was a clear feeling of safety with security present at all times. Take the extra effort to book with breakfast, it was amazing.

The shower was a bit dirty, but not a deal breaker. The front desk did not provide breakfast vouchers on the initial check-in, but we were taken care of quickly.

Location - close to venue of show I was attending

All good

I was here earlier this month for a conference. The hotel is in a great location, walking distance to many restaurants. The hotel was spacious and clean. I felt safe in the space. The rooms were nice and open and roomy. I had asked for a King sized bed but was given two standard sized beds. Not a big deal at all. The hotel was nice and quiet. At first I felt a little weird about the texting feature but honestly I grew to love this feature. Need a towel, send a text, you don't want housekeeping to clean, just send a text. Great feature. And oh that warm cookie when you arrive! Special touch!

I was in town for a conference being held here. I was quite pleased with this location! The staff at the hotel were attentive and checked in to make sure my hotel stay needs were met. I received texts as a direct line of communication. The room was really roomy. The hotel was clean and neat. As for the conference area it was a little confusing at first but once we figured it out, it was great.

Here for three nights for a conference. Housekeeping did not clean my room during my stay. I know that cleaning every other day is now policy in some places, but on day three I saw the cleaning trolly in the hall and figured my room would be done. It was not. So no bottled water, no coffee cups, no caffeinated coffee or tea after the first day. They did start me off with three towels. I could call for those things, but I’d rather not have to be in charge of equipping my room with things that are normally automatic. If housekeeping matters to you, this is not the place to stay.

The service was excellent in general, the room was big and comfortable, and the breakfast was very complete. I was very happy with the quality of the hotel service and facilities overall.

Not much. Maybe it's a bit pricey for the town it is, but that's it.

It's in the center of the city and parking was available

Nothing

We really enjoyed everything, room was well appointed with a great king and pillows!

I had a pleasant stay with my daughter. I can’t wait to go back in November!

I have never had a bad stay at any Hilton resort. Always exceptional!

Hotel corridor smelled like pot but other than that it was very good

Staff did not clean rooms properly. Customer service is nonexistent

הכל

ארוחת בוקר

Gym and pool were beautiful and clean! I wouldn't stay anywhere else!

Hotel was clean and comfortable. Room was nice bed very comfortable. Front Desk staff was attentive. Was shocked our room was not cleaned nor were we provided with clean towels. There was no notification that daily service would not be provided; considering the daily rate we did expect it. That was disappointing.

I didnt use the gym or pool in the end but i did check them out and they looked good. The room was spacious and comfortable and clean not much more you can ask for really. Only place ive stayed on my trip that ive had to pay for parking so far though

Clean hotel

Gym was good pool was lit piece was almost 40% more then what I was estimated

Very nice hotel - updated and clean. Good service.

Good

My favorite place to stay in Manchester.

Very nice room.

The room soundproof was not good.

Floor was not quiet. Screaming kifs

Place is nice but for those traveling on the weekend the daily brew coffee shop located by the premises is closed on the weekend. Hotel coffee is terrible and breakfast is not included. But nice place overall.

Beautiful room, but needed handsoap at sink.

Decent hotel and easy location. Staff was friendly and helpful. Room was clean and bathroom was in good condition. Parking was easy as well.

The rooms seem pretty dirty and not clean. When we switched AC to heater it started terrible from the air. Room should be cleaned properly and bathroom as well. Reception area and restaurant looks great but when you go to the rooms it’s not as expected. I stayed in different Hilton groups hotels but this was pretty poor.