Tru By Hilton Manchester Downtown

Staff were friendly , And welcoming. 24hour coffee station

Continental breakfast

All of the front desk staff was amazing they were very helpful. There was an issue with me signing into Wi-Fi which I didn't need but I don't believe that was anything to do with the staff they tried to help.

I needed the Wi-Fi and for some reason my name and her number kept getting denied no matter what myself or the front desk staff did.

The breakfast was very good. We really loved having the Common Man Restaurant in the same building. We had lunch & dinner there. The food was excellent. We had a great window for watching the train go by and all the antique & Classic cars going to the 25th Anniversary car classic. Everyone was so friendly. We really enjoyed our stay and would highly recommend it to others.

Maybe a 2nd chair in the room, but this isn't a complaint.

Tout

Tout

Comfortable bed and good location to downtown

No trash bags in bins, no coffee, no microwave, no fan setting on air system, no fan setting in bathroom.

Room was clean. Price was great. Felicity was very helpful!

Great location. Close to restaurants and the SNHU Arena.

Traffic noise.

Food was fresh, good quality and no shortage. Coffee was hot, options for creamers, milk.

a/c was loud and could not adjust temperature. It was tad cold for my liking

No coffee pot in the room.

Breakfast was amazing, staff friendly ..

Everything, and especially being allowed to have our dog with us.

Nothing.

Room was pleasant, big and spotless

The breakfast was not up to standard and the coffee although Lavazza was very weak ! Also not possible to have a flat white or cappuccino

Friendly and helpful staff and great location.

First floor has street noise.

Nothing.

BREAKFAST was horrible! Very unorganized. PANCAKE MACHINE IS A DISASTER!!! The staff has no hospitality and they don’t monitor their pool table for all guests.

Great location.

Room felt a little tight but still doable

It was closer to work Walking distance to restaurant, great coffee, and parking is easy

So clean and comfortable

Was closer to e street than i thought which was perfect. View of the mills and river was beautiful, riom and facilities were very clean. Every staff member we passed or talked to was friendly and helpful. Breakfast was fine but we wanted a bit more so we went downstairs to the common man and it was delicious! Overall very very happy!!!

Nothing!!!!! Not one complaint!

Facility, staff and location were all excellent. 5 Star!!!!

Le personnel était très courtois et accueillant. Le dejeuner était parfait et varié. Il y avait une borné électrique pour recharger ma voiture pour 8$

Je crois que j’avais droit au wifi mais je n’ai pas eu le code

No pool

Yes

Hotel pulito.e camere ampie. Personale cortese. Colazione buona. Qualità generale che rispeccchia la categoria per cui è classificato. Se non avete grandi pretese è ottima scelta.

Tutto ok

Convenient to everything along Elm St in Manchester. There was a mini fridge in the room

No microwave in the room but there is one in the lobby to use.

Coffee and hot water

Location

N/A

Convenient location

Good location; pretty clean

The front desk was inattentive.

Clean and everything worked.

Extremely loud music coming from parking area across the street. Police moved them out at 1030 pm, but they were back at 630 am. Police arrived again and moved them out. I realize this wasn’t caused by Tru, but it negatively impacted our stay.

The breakfast was just okay.

My biggest complaint is no coffee in the rooms. Who in the world wants to get up and have to get fully dressed to go downstairs to get a cup of coffee? It makes no sense to me. A microwave in the room would also have been very nice. It's not like your rooms are not big enough to accommodate these things. That was very disappointing

Room was fine & fresh bedding, beds comfortable.

Unwelcoming staff, appalling breakfast & cleanliness. Location good for getting to the theatre, shop’s & train station, but a very run down area that doesn’t feel safe

I didn’t like the fact that we had to pay separately for parking. I think that should be included in the hotel rooms fees

The enviroment. I attended my SNHU Commencement and the whole staff was si cheerful! Thanks a lot

Needs more bath amenities and free parking. A but expensive for this category

The staff was so nice and honestly the best part of my stay especially the manager Kassandra handling a quick situation from my sister and I.

Clean. Great staff. Great wifi. Would 100% stay again.

I love the people at the front desk were amazing.

I love it family friendly and pet friendly, I will be staying here every time my son has a game at Saint Anslem . I love it

Friendly staff. Great breakfast. Will return to property when I visit NH.

Da acessibilidade, do conforto, da limpeza

Room was clean, comfortable, and quiet.

The breakfast was not the greatest. Pancake machine did not really work.

It was convenient to a work conference I was attending. Clean and easy to get to get to.

Now well insulated - you could hear everyone in the hallway, above you, and outside.

N/A

No complaints. A no frills hotel.

I liked the easy direction to the hotel. Friendly front desk personnel, friendly kitchen personnel, having key to access your floor, seeing audio-visual hearing impaired button for people who kosher need it outside the door, seeing emergency phone by elevator, ice and water machine in lobby, tea/coffee 24 hrs availability, breakfast.

The noisy fan when the heat came on woke me up twice before I realized the clicking noise sauce. Also the bed wasn’t the most comfortable but wasn’t the worst either.

Comfortable bed.

Could hear next door occupaints.talking in the middle of the nihht.

Access to downtown

You can hear the noise between rooms

We enjoyed the Restaurant for Dinner. Everyone was very professional from the Staff to the Waitress.

The walls seem a little thin. We could hear the Neighbors.

Friendly staff who treat guests like family. Yogurt and toppings at breakfast good

Pool table and cues worn down

Room was very clean. Beds pretty comfy. Great big screen TV. Free coffee tea and hot chocolate in the lobby. Great soap and lotion in the bathroom

Nothing I didn’t like.

Rooms well appointed, very clean and comfortable. Staff super helpful and friendly. Easy walk to downtown.

No complaints at all.

Cleanliness and comfort

Missing the microwave

The location, the styling, etc

Nothing

Location. Staff

Floors in room. No carpet. Very cold

Lits et douche confortable.

Seulement 1 chaise dans la chambre pour deux personnes... Pas de bouilloire dans la chambre. Mais quand même très satisfait.