Chain Runner, Livingston by Marston's Inns vs Similar Hotels

Rooms described as comfortable and homely with tea/coffee provided; however issues noted include lack of air-conditioning, limited storage/extra seating, and one report of cleanliness problems in a room.

Room quality varied; some found the rooms to be tired and outdated.

Mixed feedback; some rooms were comfortable, but others were noisy and dated.

Generally clean with daily housekeeping available, but at least one guest reported dirty hair in the bath, soggy tissue in the sink and issues with toilet fixtures; carpets were also noted as needing better cleaning.

While some guests mentioned that the room was clean, there were also concerns about dated decor and an odor.

Several mentions of dirty carpets and a somewhat dated appearance.

Convenient location: close to the train (~30 minutes to Edinburgh Waverley), near Glasgow access, and within minutes of an outlet/mall — praised by several guests for accessibility.

Conveniently located for access to Edinburgh and local shopping centres.

Convenient location near the airport with good shopping facilities nearby.

Mostly praised — multiple reviewers complimented friendly, helpful and fast staff (named staff member Nicki singled out), though one guest reported poor communication, lack of greeting, unanswered pre-arrival messages and an unstaffed hotel area overnight.

Staff were frequently described as friendly and helpful, particularly at the restaurant and reception.

Many reviews praised the friendly and helpful staff.

Breakfast offered plenty of choices (continental or full fry-up) and evening meals were described as delicious; the cosy bar/restaurant was praised, with one isolated issue about a mocktail order.

General feedback indicated that the breakfast was good, but restaurant food was average to poor.

Restaurant was nice with good quality food.

On-site restaurant/bar and in-room tea/coffee are positives, but guests noted missing amenities such as air-conditioning, a phone in rooms, and a mini-fridge.

Facilities were criticized as lacking, with some amenities no longer available.

Amenities including food options were decent, though some rooms felt cramped.

Multiple reviewers explicitly called the hotel great value and preferred it over more expensive options — strong consensus on good value.

Mixed feelings; some felt the hotel was overpriced considering the condition of the rooms.

Overall value is reasonable as a convenient airport hotel.