Mercat Cross
Mercat Cross, Market Square, Melrose, TD6 9PL, United Kingdom- Monument
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Central Location
Located in the heart of Melrose, just a stone's throw away from Melrose Abbey and Sir Walter Scott’s Abbotsford, The Townhouse Hotel offers convenience and charm.
Comfortable Accommodation
Experience comfort in every room with amenities such as TV, king-size beds, and en suite bathrooms with luxurious toiletries.
Gastronomic Delights
Indulge in high-quality dining at the hotel's restaurant, featuring a variety of Scottish specialties, tempting desserts, and an extensive wine list.
For a memorable stay in Southern Scotland, book your stay at The Townhouse Hotel and explore the rich history and natural beauty of the surrounding area.
Check-in from
03:00 PM
Check-out by
10:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size), Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
A good dinner, excellent service, and a good breakfast - with a fine choice. Our second stay at the Townhouse. Large, comfortable room, nice bathroom. Excellent location in town centre, walk to other bars, restaurants and shops.
Tolles großes Zimmer!
Die allgemeine Toilette im Erdgeschoss
Extremely well run accommodation with stylish and spacious rooms. Everything is neat and tidy so no petty difficulties. Just a thoroughly comfortable stay.
Location. Parking . decor. Beds great quality . Fab fresh quality breakfast.
The pillows on the bed. Rock hard . Walking into the hotel the smell of fish was very strong . Kippers and haddock on breakfast menu overpower as you walk In and this was at 3 in the afternoon
The staff and manager were all great, it was proper good service with a smile. The Scottish breakfast was amazing, the atmosphere was relaxing, but buzzy, and beds were comfortable. What more do you need!?!
Nothing much
Einfach alles hat uns gefallen
This property blew us away! We were only there for two nights, but wished it was for a week as the lodge was so beautiful. The owner was exceptionally caring and we arrived to find everything beautifully prepared, with a selection of homemade cakes waiting for us on the dining table. Our stay was perfect in every way.
It would have been ideal had we been able to establish an internet connection on the Smart TV in order to access Netflix, but there were plenty of channels to choose from, so nothing to complain about!
Friendly staff, clean, quiet, comfortable, easy to park outside, nice selection of food and drink.
Spacious room, great location, very clean. Excellent breakfast.
Room a bit dated tho perfectly comfortable. Lacking shelf in shower and better quality toiletries.
Always a lovely stay right in the centre of Melrose. Room seemed newly decorated with brand new carpet, shower very powerful. Staff always very attentive and pleasant. Food was exceptional
N/A
Breakfast was good
Room was a bit small and the road noise.
Large, modernised room. Excellent breakfast. Friendly owner.
Electric shower
Vriendelijk personeel, goede bedden (zelfs de slaapbank), schoon, ruime familiekamer, goede douche en afzuiging in de badkamer.
Hotel is in the middle of Melrose. Free parking right in front of the hotel. Very nice rooms. Our dinner and the breakfast was amazing. Great tips about hiking and what to see in town.
We liked everything and would like to come back someday.
Really enjoyed a couple of nights at the Townhouse. Lovely spacious room, super clean and beautiful design. Excellent location right in the middle of Melrose.
Really friendly and helpful staff, lovely food, nice big room. Melrose is a great location.
Nothing.
Staff Comfort Beer garden
Nothing
Location in centre of town. Quiet room at back of hotel.
Difficult to park dependent on time of day.
The staff were friendly and professional. The hotel and room was clean and tidy. Breakfast had a good choice menu.
Had a great stay. Staff were friendly and efficient. Hotel gave the impression of being very well run. Food was excellent. Freshly cooked and plentiful. Room was spacious and comfortable.
Great hotel, good location staff friendly and helpful. Rooms a good size, clean and spacious. Good breakfast choices.
Breakfast was good. Location excellent.
Spotless and friendly
Nothing
Friendly helpful reception and accommodating staff. The restaurant quality, menu and service are all excellent
Lovely welcome upon arrival, really good sized room overlooking the high street. Evening meal was very good, served in a pleasant dining room. Good breakfast the next morning.
We arrived in the lively and lovely town of Melrose to start the long distance walk to Lindisfarne known as St Cuthbert’s Way. We were delighted to find The Townhouse Hotel conveniently situated on the market square. The welcome was efficient and friendly and our room was spacious and comfortable with a huge bed, generous sitting area and every amenity we needed was available. The service was faultless both in the bar and at breakfast where there was a wide selection of tempting dishes. We would have no hesitation in recommending a stay at this establishment
Central with parking close by. Excellent breakfast
Friendly, helpful staff, and a lovely big room. The breakfast is very good.
Check in
There was a problem with continual water running in the lav and therefore a noise (but the manager did say they’d get a plumber. The shower (though warm) reminded me of something from a caravan. There was a an extra chair in the room in the way of the bathroom basically. I had to move it but kept tripping over it. The breakfast was pretty average and coffee bad. I think strongly the hotel was not worth the enormous price paid
Excellent welcome and service - I was driving home during a heat wave. I decided to stop over at the Townhouse. I received a lovely welcome, offered a drink , my bag was carried upstairs ( I was very grateful) and shown to a room in the shade. The room was clean and very comfortable. I looked around Melrose for somewhere to eat but decided to return to the Townhouse. Service and the food was excellent! I slept soundly. Breakfast - again polite excellent service with good food.
The room was spacious and the food was excellent. Great bath was a bonus!
Nothing negative to report
Brilliant stay, great welcome, lovely beer garden, fabulous room, delicious breakfast with great service and easy vegetarian swap in hot food items if required. Beautiful village setting and would definitely highly recommend!
Cosy hotel Lovely breakfast
Nothing to dislike
Everything was clean bedrooms were exceptional
Nothing not to like
Excellent small hotel in a beautiful borders town. Great attentive staff. Superb breakfast
Small TV in bedroom, bathroom a little dated.
Welcoming staff, a very central location. Beautiful small sun lounge and beer garden. Staff friendly and helpful. Food excellent. Room was very clean and well decorated.
Nothing. It was all great.
Great central location. Breakfast’s were superb. Staff were very friendly & efficient. Room was quite small but very comfy bed & decent shower. We’ll know what to ask for to get a better view next time.
Double room was ok but could have done with a bit more room. Beautifully decorated and very comfy bed though. Sadly lunch & dinner not available on the days we stayed (Tue / Wed) … however, substantial breakfast kept us going!!
The location and staff. The food was very good ,the breakfast was great.
Excellent location Breakfast was superb
Everything was good
Everything was superb 👌
Very friendly and helpful staff and an excellent breakfast made for n excellent stay.
The shower pressure is the bathroom wasn't great and the bathroom is a little outdated but everything else was great and it didn't affect our stay!
Location and friendly welcome. Large room.
Breakfast was good. Atmosphere was just right. Staff were helpful, efficient, friendly.
Nothing.
Good choice for breakfast.
Breakfast and the room
Breakfast was delicious .Lots of choice, good ingredients well cooked and presented. The room was large well decorated, comfortable furniture and huge bed.
Very good breakfast with a good amount of choice for cooked options. Personally I would have liked a few more cold options, bircher muesli, more fruit etc.
My room overlooking High Street so the street lights did help keep me awake in the night, will request room further back next time. Coffee brand I think needs reviewing ok but not brilliant.
Such a pleasant hotel, right in the middle of Melrose. Warm and welcoming on a grey and wet mid January day, we only stayed one night but slept really well and enjoyed the huge choice at breakfast. The room and bathroom were big, and our initial brief disappointment turned to joy when we opened the cupboard and found the kettle and loads of tea/coffee choices, and a small fan heater. It was all very clean. We didn't stay for dinner but judging by the quality of the breakfast (poached fish included) you would do well in the evening too.
Another visit, great welcome, well prepared room. Warm on a bitter winters day. Good breakfast - served well. Recommended
Fabulous hotel, friendly staff, great location, the best Scottish breakfast by far! We had a wonderful stay, would highly recommend the Townhouse and will definitely be back, thank you!
Food was great, service was good, staff was very friendly and welcoming, and the room was lovely.
N/A
Lovely big room on the ground floor and in the centre of town.
A beautiful Georgian house with all the facilities.
We were pleased with the whole experience. Food was exceptional, staff very friendly
We were happy with everything
All of it
Nothing apart from Scotland losing to New Zealand!
Friendly and welcoming
A lovely well kept hotel very clean and with helpful staff...would recommend this hotel as a great place to stay.
Dinner and breakfast superb. Comfortable room and surroundings. Friendly, helpful staff. Perfect. The high street location is excellent and it's a shame I didn't browse the numerous shops and amenities in Melrose during the daytime.
The electric shower was a bit difficult to regulate the temperature and could have been a bit more powerful after a long day outdoors in the rain.
Lovely quiet hotel in the middle of Melrose. Would stay here again.
There is nothing we didn't like.
Ok
Ok
Breakfast excellent, I prefer continental style which was provided. Quiet pretty location recommend to anyone.
Nothing
Really lovely hotel, very welcoming and helpful staff. Our room was perfect, we had a great night’s sleep and our breakfast was delicious. Thoroughly recommended.
This was a lovely hotel in Melrose, exceptionally clean with an excellent breakfast. Would definitely return here for a short stay.
very nice place to eat,, got well looked after, great food & service, nothing was to much trouble, only passing by, but will call in again when in the area
Fantastic stay, room beautiful and food lovely. Always love Melrose!
We had an enjoyable stay at the Townhouse. It’s in a good location in the centre of Melrose, close to the abbey, shops, pubs and restaurants. Melrose is a lovely little town to walk around. We were able to park in the sister hotel’s car park across the road which was helpful. Only standard rooms were available when we booked, which was a shame as it was a little cramped and the bathroom dated. We ate in the brasserie which had some tasty food at a reasonable price. The wine list seemed very expensive by comparison with standard wines starting at £30 and decent wines mid £40s. Staff were all very friendly and breakfast was tasty. A good choice to stop off at or to stay for a few nights if visiting the area.
Good choice and generous breakfast. Large comfortable room
More milk sachets in room
Great stay , lovely room , excellent breakfast
All the staff were friendly and welcoming, giving this small hotel a wonderful atmosphere. We booked superior rooms which were huge, well appointed and clean. The zip-n-link bed was perfect for a great night’s sleep. There was a fan in the cupboard if needed. The Scottish breakfast was included and excellent. The location on the lovely market square was ideal for walking out to Melrose Abbey and a great choice of restaurants, pubs, shops and a fine wine bar. We were able to park directly in front of the hotel.
Nice accodation close to transportation and the Abbey. Best scrambled eggs I’ve ever had!
Ideal location, lovely equipped room
N/a
Central so great location. One of the cleanest hotels we’ve ever stayed in! Comfortable beds and beautifully decorated
Nothing!
Lovely stay here. Nice welcome at check in and great room. Very comfy bed and room a decent size. Breakfast was very good. Nice selection on offer and friendly service. Ovation is great and in centre of town. I would stay here again.
Lovely hotel. Modern and lovely decor. Room was spacious and comfortable. Breakfast was well served and staff friendly and attentive. Parking outside hotel could be an issue if you don’t arrive early but we managed to park down the street and it wasn’t a problem. Would recommend this hotel
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.26/10Most reviews noted the hotel was very clean and well-kept, aligning with high standards.
Service
9.73/10Many guests praised the staff for being friendly, welcoming, and accommodating, exceeding expectations.
Location
9.27/10The hotel is centrally located in Melrose, close to amenities and attractions, which added to the overall experience.
Room Quality
9.22/10Guests reported large, comfortable, and well-appointed rooms contributing positively to their stay.
Amenities
8.25/10Amenities met the expectations but there were a few mentions of wanting more, such as additional items in the room.
Value for Money
9.21/10Reviewers felt the experience provided good value, particularly considering the quality of food and service.
Food and Beverage
9.26/10Reviews highlighted exceptional food quality, especially breakfast, contributing to a positive dining experience.
Overall Experience
9.43/10Overall, guests expressed high satisfaction with their stay, emphasizing enjoyment and comfort throughout.