Burts Hotel

The hotel has a large car park. The rooms were clean and warm. The hotel was taylored more for eating. The meals were excellent and the bar closed early after meals were finished. There were no casual bar customers. Pleanty of bars close by. The area was very safe and comfortable to walk around at any time..Nice friendly staff.

Overall very good

Wonderful hotel. Friendly staff, very helpful, perfect room and superb food!

The staff

Loved the secluded location, and the ambiance of the hotel

A really well run hotel and a pleasure to stay in. We overnighted on our way back from a tour in Scotland and were very impressed it outshone other hotels on our trip and was great value for money. The food offerings were really good too. We will definitely return.

Lovely hotel

The food is first class; the staff friendly and the room clean abd comfortable. B&B rate is a little higher than comparable hotels. Obviously you can expect traffic noise if you are at the front of the hotel being in the market square facing a road but we were woken very early by delivery men playing very loud rhythmic dance music from their lorry cabs. Hotel manager needs to speak with regular drivers about respect for sleeping guests. Lorry noise ok but NOT loud music.

Friendly and helpful staff

Everything was good at the hotel, the facilities in the room, nice tea tray, spotless bathroom good shower with easy temperature and flow controls (no problem with wet hands), bed really comfortable. Dinner and breakfast excellent quality food, plenty of choice and service efficient. All staff encountered were courteous and attentive.

Excellent location. Food & Service was excellent. Would definitely go back to stay.

A friendly atmosphere, I have stayed there many times before & will continue to do so in future.

The Hotel staff were very helpful when asked to assist us

Modern, clean and comfortable room. Mine was at thd back and very quiet. Delicious dinner and breakfast the next day. Amazingly friendly staff.

Very welcoming and warm atmosphere, superb customer service and excellent food quality. I will definitely stay again. Thanks, Chris.

Fabulous stay. All the staff were friendly kind and helpful. Room clean and comfortable. Excellent food in the restaurant. Will definitely stay again

We always enjoy our time at Burts Hotel, great service and friendly staff, high quality food and a great atmosphere

We stayed at Burt’s the night before commencing our long distance walk along St Cuthbert’s Way. Upon our arrival we were greeted incredibly warmly. My suitcase was carried up to our room - which was very much appreciated. We enjoyed a tasty evening meal & hearty breakfast which ensured an excellent start to our hike. The team were attentive & nothing was too much trouble. I’d recommend Burts to anyone & would happily stay again. Thank you team Burt’s for a lovely nights stay!

Lovely hotel with lovely staff. Great food and atmosphere

Lovely hotel great staff

A lovely stay in this comfortable and homely hotel. Nice room, comfy bed, great breakfast and shower. Wifi had certain restrictions. I got an email overnight from the National Lottery informing me I had won a prize. I was unable to open and

Very good stay. Comforable room and excellent food.

Lovely hotel with great staff and a electric charger

Stay here on occasion when working in the area. Always a clean comfortable room and I love the charm of the pub. Great menu, excellent food.

Great little hotel in the lovely village of Melrose. The food at the restaurant/pub was excellent and there was a cozy fire buring away. I booked a single accomodation and the room was on the smaller size but perfect for my needs.

our stay was really comfortable

Everything was good, large car park at rear and very friendly staff, nice small town easy to walk everywhere.

Nice little town, attractive old style inn, a bit old fashioned furnishings. Very helpful and friendly staff.

Staff are excellent, especially lady host in restaurant. After checking out we had some lost luggage issues and staff proved extremely helpful

Excellent breakfast and rooms very comfortable

All staff very friendly and welcoming . Our first visit to Melrose - I’m sure we will return. Excellent Dinner in Restaurant and excellent breakfast. Wide choices.

The food in the Bistro Bar was very tasty. The beds were comfortable and the room was a good size. A request to change the bed configuration was dealt with swiftly. Some of the breakfast serving staff need training on how to listen. The breakfast was delicious. Try the full Scottish if you dare!

Fairly expensive with a rather small room. Breakfast excellent and restaurant staff very attentive.

A gem of a Hotel and Restaurant in beautiful Melrose.

Very nice, friendly hotel

Delightful property in ideal location.

Nice small hotel in convenient location

The food, I ve been trying to remember the last time I had food of the standard at your hotel . I think it would be 24 years ago in las vegas

Great place to stay having a charging point is brilliant

Melrose is a beautiful little town. Will definitely stay at Burts again.

Excellent place to stay and tour the Borders from

Lovely hotel. Great location, electric car charger and good parking. Easy access to the town. Lovely food and staff very helpful.

Good stay. Very central

Excellent town centre hotel , it’s own car park , food freshly cooked, good service, clean fresh room

Beautiful room and Ken-suite.

Enjoyed our stay excellent staff and food

Lovely old school hotel. The staff are amazing, always cheerful and attentive. The food is excellent and Melrose is a great little town located in a wonderful part of the World

Excellent stay at Burt’s Hotel. Clean, comfortable, good food, central location.

Charming accommodation. Comfortable spacious bedroom. Lovely food. Well kept real ale. Friendly staff.

PERFECT STOP FOR WHATEVER PART OF THE BORDERS YOU ARE ENJOYING. SITS ON THE RIVER TWEED. FOOD AND ACCOMMODATION ALL FIRST CLASS. STAFF ARE WORTH A MENTION. SO ATTENTIVE. WELL DONE TEAM!

Centrally located hotel in Melrose with own car park. Staff were exceptional and the food was very good. The room was on the second floor but with no lift could be difficult if less able. There was no view from the room and the shower was over the bath. Bed was comfortable and large in this executive room with king bed.

The hotel was very convenient on the square but , unfortunately , Saturday night was noisy with exuberant youngsters having a great time revving cars and shouting ., The staff were lovely and did their best to help and please . However, the restaurant was very much in need of more staff . One overworked waitress ( who was excellent) on our first night , and the same lovely lady with a bit of help on the second wasn’t enough to give the lovely food and higher prices the 5 stars they deserved. The decor in the bedroom was very dull - khaki walls and buff coloured carpet needed brightening up a little - but that is nitpicking ! The bed was large and comfy with spotless sheets and duvet etc. Plenty of towels in the bathroom but toiletries in short supply - no shower cap , and only one small shower gel and one small shampoo for the two of us for 2 nights . The bathroom was large but really needed refurbishing as taps, tiles and shower were somewhat outdated. Breakfast was excellent and served piping hot by pleasant waitresses - none of the usual buffet stuff ! All in all a good place to stay but a few alterations could make it excellent all round.

Burts Hotel is right in the middle of Melrose and with dedicated parking is an excellent choice. Although on the main road, it's not that noisy and doesn't disturb during the night. There is very little disabled parking available in Melrose, so speak to the manager if close access is required. The food was lovely both at breakfast and evening meal, although for a pub/restaurant it was overpriced. It does book up very quickly, so reservations needed, but there are lots of other places around for all budgets. The room was a decent size, but the drawers in the units smelt very musty inside, so we didn't use them. The wardrobe though had plenty of storage. The room did look dated but that was only on the surface. The bathroom was modern with nice tiling and a good shower. Unfortunately there wasn't sufficient toiletries for two people, but you can always ask the staff. The wifi though was very poor so we used data. Overall a lovely stay, and I would go back there again.

Staff and food were amazing

Burts Hotel is a very nice traditional hotel in the lovely town of Melrose. A bit old fashioned but nothing wrong with that. The menu is a bit limited but the food on offer is good. All in all, very strongly recommended.

Great location Good evening meal Excellent staff

Good location, quite spot and very comfortable bed.

Great location, nicely decorated, helpful staff

The hotel is a solid 3 star hotel. Unfortunately the first night kids were partying until 3 am right outside our window. The room does not have AC. So it was hot but we requested a fan and they did give us a fan.

It's a wonderful place to stay. Great food, great people, beautiful gardens to visit.

Liked the hotel, friendly staff, the town, the historic area etc. But husband and I have come down with Covid since we left on Sunday both falling ill Sunday night. Where we picked it up we have no idea but as we visited several interesting tourist spots around Melrose area we hope we are just unlucky and all goes well with Melrose town for the rest of the season.

Lovely stay in small hotel. Friendly attentive staff.

Had a lovely stay here with our dog to celebrate my birthday. Enjoyed drinks outside in the sunny garden and had some lovely food, and was made most welcome by the staff . Only sorry we weren’t able to enjoy the benefits of the inviting dining room but fully understand no dogs . ( maybe another time) Would definitely return . Thank you.

Beautiful room in a lovely town. Excellent food and superb service. Also offered charging place for our EV rental car. We enjoyed our stay very much!

The bar food was excellent, hot, tasty and reasonably priced. The lunchtime bar food was excellent as was the service from the young man in charge. The evening meal was also delicious, however, we ordered a drink and it never arrived, I had to ask twice again! Breakfast was the same, excellent food, poor service and having to ask twice for orange juice. At checkout we had to wait almost fifteen minutes for someone to appear, eventually I had to go and seek out a staff member. I was less than happy at the explanation received for the absence. Surely the reception should be covered when checkouts are taking place. When I voiced an opinion regarding the poor service both staff members became very defensive and were reluctant to take my points on board. Overall, poor service from some but still a very clean Hotel with good food and decent parking.

Just perfect

Amazing hotel. Fabulous food in the restaurant.

property was well situated in the centre of melrose,rooms was nice and clean,easy parking , food was very good , i would gladly book in here again if iam in the area .

Great stay

From start to finish a great time. Lovely staff, great food of high quality...we will be returning and recommending to friends

It was a lovely visit. Beautiful new en suite in a good sized fresh bedroom. Facilities were excellent and breakfasts generous and very tasty. Staff took my luggage to and from bedroom and were very friendly.

Comfortable, modern and well furnished. Good food at dinner and breakfast. Perfectly situated for a wander around the town and good parking. Friendly genuine service. Would recommend and return.

A lovely hotel.. very friendly staff. Fabulous meals.

We had a wonderful stay at the Burt Hotel . Was a celebration weekend and could not have been better . Food , staff and comfort exceeds expectations.

A lovely old fashioned but beautifully kept and maintained country town hotel. Great location, great staff, great food.

lovely hotel, clean and well furnished. Only thing was they forgot my tattie scone at breakfast and there was no option to alert anyone!

Exceptionally beautiful food, evening meal was amazing. Breakfast was fab too. The room was very nice and needed after a long day. Nick, Trish and Team thank you very much for being super hosts and caring.

It was a very pleasant experience staying at the hotel the food was excellent the staff in the whole hotel was very friendly

Good market town location, plenty of good walking trails.

Had a lovely stay at Burts. It’s a beautiful hotel. Staff friendly and efficient. Had a beautiful meal in the restaurant. Gem of a hotel in Melrose.

Having stayed at Burts Hotel before we were confident that any inclement weather

Made very welcome on arrival and it was a quick check-in. Room very spacious and nice comfy king size bed. Excellent food and service. Unfortunately, our stay at the hotel was very short due to work and left before breakfast but we will return again and spend more time around the town etc. Many thanks Paul

Service and quality of food was outstanding.

Friendly quaint hotel

Nice hotel in a lovely spot. Staff/owners very friendly and accommodating.. Food was superb

Simplicity, space and quiet

Attractive old hotel conveniently situated on the town square. Helpful staff, delicious dinner.

Nice hotel with good food, and a lovely bar and restaurant.

The staff were friendly and efficient and the breakfast poached eggs were perfect.

Clean, excellent breakfast. I was at the front of the hotel, i would imagine it would be very noisy at the weekends.

We decided past the last minute to get away for the weekend and couldn’t have found a better hotel. The location was perfect, so close to the abbey and great for walking around Melrose. Within 20 minutes of booking they called us regarding dinner reservations as it was a busy Saturday night to make sure we’d get into the restaurant or bistro which we thought was excellent service. The staff were all so friendly and welcoming, nothing seemed to be too much trouble. We loved the decor and ambiance in the dining room and the food was divine, we ate in the bistro the next night which was also fabulous but be careful of the huge portion sizes! Our room was small but very cosy and had a wonderful shower. This is a lovely hotel, full of charm and character, we’ll definitely be returning.

Our table top in the bar area felt very 'sticky' when touched as did the salt and pepper holders. Could do with a good wash. Found it difficult to navigate the channels/programmes on the TV in our bedroom. Staff pleasant and attentive. Would stay at Burts again.

Lovely hotel! My room was well presented and clean. The shower was excellence which I feel is important when staying in a hotel. Staff were nice and the food was really good. Overall good experience and would recommend it 🙂

We stayed for two nights on the way home from Pitlochry. It was a lovely room with a large bed which for me as a 6 foot 6 inch tall man was a bonus. Cleanliness and covid safety were excellent. We ate in the bar both nights and the food was restaurant quality and excellent. The breakfasts were amazing and beautifully cooked. I would thoroughly recommended this hotel.

A warm and welcoming hotel. From the staff to the bedroom to the food - it was all perfect

My once a year visit was as always excellent which has been the same over the many many years I've had the pleasure of staying at "Burts Hotel"

We chose Burts Hotel to stay over and meet family for dinner, as we'd heard that the food was excellent and it certainly was! From the moment we arrived, we felt very comfortable and nothing was too much for the extremely friendly staff. The only slight downside, was that our bedroom was a bit on the small side and there was nothing to place our luggage on. Having said that, the power shower was fantastic and very spacious. All in all, we had a very lovely stopover, and would recommend the hotel for any kind of stay, as it's perfectly located in the historical and pretty town centre, with free parking and some lovely river walks nearby.

Hurts was welcoming and friendly as ever. Staff were great as was the food and decor. All very satisfactory and not bad value for money.

Excellent stay. Lovely room. Staff very helpful. Highly recommended.

My wife and I stayed only one night early Sept 2021 ,the hotel staff were very welcoming ,friendly and helpful .The hotel was spotless and the food was excellent ,the bed was comfortable and bedroom spacious and bright As our trip was to visit Melrose (our first time) we would definitely use Burt’s as a base for exploring other towns in the Border area