Bluestem Hotel Torrance Los Angeles, an Ascend Collection Hotel

The property was clean and quiet. No noise after 9pm

Well kept, secure free parking, high room security as well thanks to high walls and keyed gate entrance. Good beds and at least on second floor, OPENABLE windows!! Fresh air w/o noisy a/c machine is a choice!

It is a little difficult getting in and out along busy Sepulveda Blvd. But this is a small quibble.

Clean

The person who remodeled this hotel has fantastic taste, everything was beautifully thought out.

The location is noisy.

Very quiet and comfy

Nothing to dislike

It’s very nice and clean love the location. Very private setting

Nothing not to like

Clean and affordable.

Quiet, convenient and safe

The walls are a bit thin. We can hear the neighbors above us walking around.

The gate to keep other people out. How clean the room was.

Bathroom door

I always stay here. Comfortable bed and secure location

Nothing I stay here a lot

The property was very well laid out in the common areas were very lovely and inviting. The free coffee was great. The disc clerk was very friendly and check me in without any problems. I just really enjoyed my stay there

Nothing really.

Front desk (Miguel) was very knowledgeable about the hotel and local restaurants around the area. Great experience hope to return soon.

This establishment was in a good area in Southbay to get you anywhere in the LA area. The place was clean and spacious.

You could hear the footsteps of the people above us all night and day. Not sure if they were walking a marathon or what... Also no breakfast was a let down. Some fruit and beverage would have helped while we were on the run.

Super good

Super clean

The location is good

My stay was okay but I would have to say the parking is not good I came back to the hotel pretty late while I was staying there and I didn't have any parking. And the walls in the rooms are very thin so you can hear everything there were people standing in front of my door talking laughing drinking so that would be a minus for me.

Emplacement Parking sécurisé par un portail accessible uniquement aux clients Propreté Staff très cordial

Everything

Nothing

I FELT AS IF I WERE OUT OF STATR ON A HRY AESY

I had to leave

The property was very nice compact and simple like I wanted.

The room I was in was an accessible room but the tub was standard but had many hand rails. The rails were wonderful but I didn’t trust my self to step over the tub height.

Bon emplacement, parking free

Connexion internet moyenne

Another fantastic stay! This was my third time visiting, and the staff is just as friendly and helpful as ever. They always make me feel right at home.

Good location

Dark rooms, bathroom door was heavy and annoying. No door between bathroom toilet and vanity room.

La zona tiene varios servicios cerca.

Estuve cinco noches en el hotel y no limpiaron la habitación ningún día, no repusieron el café, no hicieron NADA.La cinta de correr del gimnasio, no funcionaba. Al llegar al hotel, el personal no encontraba mi reserva. Tengo que volver a esa zona, pero elegiré otro hotel y no lo voy a recomendar.Precio muy elevado para lo que ofrecen.

入住体验、停车、位置都不错

很久不回复信息，不处理问题，不回邮件

Schöne Einrichtung, nettes Personal, gratis Kaffee und Wasser Zentral gelegen Großer Parkplatz nah an den Zimmern (mit Tor)

Räume im Erdgeschoss hellhörig (man hört Schritte über einem). Nach Zimmerwechsel wenig Wasser beim Duschen, da eins der hintersten Zimmer Zimmer relativ düster

This place is a safe haven for me.

There’s no smart TVs

I had a wonderful stay here. The property is exceptionally clean, the atmosphere is peaceful and quiet, and the gated parking adds an extra sense of security. The staff truly stand out—they’re warm, attentive, and make you feel genuinely welcome. Highly recommend.

The shower is nice

No phone reception in my room..only wifi works

It was closed off and quiet

I don’t know

The staff was great and welcoming

I thought there would be a continental breakfast. Maybe there could be a shelf for toiletries that a guest might have forgotten to pack. Bottles Distilled water, toothpaste, etc.

The aesthetics and the backyard type to hangout . The 24/7 coffee and drinks . Most of the time its cold. The bar and lots of resto around but they all close early. The room design. The shower, water pressure is so strong. They clean rooms.

The pillows, so uncomfortable. The towels , so small. Like kids towels. And no breakfast.

It’s a very nice property with modern architecture, features, and design.

I had to wait 22 minutes after 3:00pm because my room wasn’t ready. When I asked if I would be receiving compensation for the delay the clerk offered me a bottle of water as if was really going to make a difference. I told him that’s not enough he and he said he would have to get the manager involved so I told him that I okay with talking to him but he never did. The most disappointing part of the stay is the very worn out mattress, sagging in the middle lumpy I didn’t sleep well at all. One more thing they made our bed with a sheet that is so old and worn out that it has little balls of fabric throughout it. You tell me how many years does that take to get a fitted sheet that way? My guess is 10+ years.

The scene

The gated entrance was nice and free parking felt safe inside

The sheets were a bit dirty and the bed was so hard it was a bit uncomfortable, other than that everything was ok

The esthetics were on point.

No restaurant as advertised just a place to buy food.

The public areas were attractive, and the staff were helpful and friendly. The rooms were clean and the beds comfortable. Breakfast was extra and seemed to be mainly from a cart so we had breakfast elsewhere. I liked a lot that the parking and hotel was enclosed with a gate. Made it feel much more secure. The hotel has clearly been modernized and there were some nice touches like the curved shower doors.

As much as they put a lot of effort into modernizing the hotel, its bones are still a motel. I don't like how the window opened up to the outside walkway which means you have no privacy if you have the drapes opened. They don't make the room up each day unless you request it which means it is easy to run out of toilet paper or coffee. They happily bring you more upon request, but it is less convenient. I totally get that you might not want new towels and sheets everyday to save on water resources, but making the bed and resupplying the room would be better as the default option.

I have stayed here many, many times in the last 3 yrs. The staff are always pleasant and accommodating. The location is perfect for my needs. Staff is always seen sweeping or cleaning or repairing the property in some way.

My first room had a few ants. Never happened before but I was instantly provided a new room. Not that big of a deal. On this trip I was disappointed to see the changes in the lobby. I didn't want to wake up my family by using the coffee maker in the room and a free cup of so-so coffee isn't asking for so much but now we have to pay $3.50 for a small cup? The food is overpriced also, for what is being offered. I chose not to use this amenity.

no charge for parking

Front desk staff not to helpful, not to friendly, unhappy with their room selection and had to ask to change room due to poor location.

Nada, realmente la estancia fue una pesadilla para nosotros.

Dos goteras graves en 2 habitaciones distintas durante la noche de fin de año, cuatro cambios de habitación, falta total de explicaciones, una noche sin descanso viajando con una menor. La gestión fue lenta y desorganizada y arruinó parte de nuestras vacaciones.

I sent the request below, but I have not received any response so far. The deposit I paid at check-in has not been refunded. Could you please let me know when I can expect the refund?

The room with balcony, the location, the good disposition of their workers

Nothing to say, maybe to have a breakfast service

Property was updated and well designed with a modern look. The bed was comfortable and TV’s were big. They also had free coffee and tea in the lounge area. Many food options and things within walking distance.

Would have been nice to have a complementary breakfast and you can hear your neighbors sometimes.

Very clean

No pool