C. Baldwin, Curio Collection by Hilton

I like the ambiance

They charged me multiple unnecessary charges

There wasn’t a vending machine or snacks to purchase

The valet staff is awesome and helpful

We really enjoyed our stay. The hotel staff was amazing! The valet and the front desk made sure we were well attended to, and the restaurant staff was friendly and provided excellent service. Our room was clean and comfortable. We would definitely stay here again!

Great rooms and service . Value

Joe (valet) is truly one of the reasons we continue coming back to the C. Baldwin! My sister and I are both active-duty military, and we’ve stayed at the hotel twice now, with plans to return about every three months. It’s such a great feeling to arrive and already have a familiar, welcoming face there to greet us. Joe is consistently polite, professional, attentive, and genuinely kind. He provides the kind of customer service that makes you feel valued, not just like another hotel guest. He remembers us, makes us feel welcome, and ensures that our arrival and departure are always smooth and stress-free. Exceptional customer service can completely shape your experience at a hotel, and Joe absolutely does that for us. We would also like to give praises to Mr. Crayton in the restaurant. He’s very professional and is a joy! People like the staff at the C Baldwin are what turn a nice hotel into a place you genuinely look forward to returning to. C. Baldwin, you have absolute gems in your staff. Please recognize them for the outstanding service they provide. We’ll definitely be back, and we’ll be happy to see Joe and Mr. Crayton’s familiar faces when we return!

Incredible hotel, beautiful inside and out, would stay again in a heartbeat!

Demarco was excellent. Patient and kind.

The front desk staff & bar staff amazing!

The shower was bad. Half glass water shoots everywhere & not enough complimentary bathroom supplies for the price a few more would have been great.

Hotel was nice. Service was good. Very buisness driving area. There is not easily accessible restaurants by foot open on night and weekends.

The rooms are great services. Great food was great. Just be aware. There is a $20 resort fee at this location other than that all great.

This hotel was very accommodating and beautiful. The stay was nice and quiet and the Valet crew were very friendly. A special shout out to Byron.

Joseph was very helpful and welcoming when I arrived at the hotel. The staff and atmosphere were lovely. Highly recommend.

Great service from gabby in reception on both check in and check out. She’s great. Plus Joseph on the door. Lovely bar, decent rooms

Great experience! Room was clean and valet was very efficient and helpful (Kaebee). Thank y’all.

We had an excellent experience at the Houston Curio. Aside from being a very nice hotel the customer service was exceptional. Would definitely recommend.

Amazing stay great help with valet and bags. Demarco and solomon was a lot of help!

Demarko helped us with our bags and was very helpful and friendly definitely made our stay that much better

Demarko helped us and he was friendly and helpful

We had an amazing experience here!! We spent our first night married here after our wedding, the Valet attendants and lobby staff were so welcoming and helpful!! Also such a beautiful hotel!!!! Totally recommend

What made my stay so great was Byron, in valet, who drove me at no charge to get me my bag that I had forgotten. He was outstanding.

Byron and the valet team treated us fantastically

Amazing experience from the staff (Joseph- valet, Renee- front desk, Sage- worlds best server, Jeremy- room service, host at Rosalie- didn’t catch her name) to the restaurant, the room, and the vibes. This is an amazing hotel that has a beautiful courtyard and great atmosphere from when you walk in the door. I loved the decor and fun sayings- this is not your normal stuffy hotel- it is a vibe and I love it and will be back !

Great location in the Houston downtown. Nice and clean rooms. Greatly equipped gym. The team is very helpful and kind. Highly recommend!

All was great!

Joseph was amazing daily at communicating and making sure guest stayed hydrated we love the manners of the opening of doors and kind words as we came and left

I absolutely love all of the quotes throughout the hotel. The history behind the hotel is absolutely amazing. Our valet, Joseph, was absolutely amazing! He was so respectful, kind, and knowledgeable.

People are friendly and Houston was great!! We enjoyed C Baldwin, bed was comfortable and the atmosphere was awesome!

The staff was very attentive!

Kaebee with valet was the best! Wonderful hotel! The service is top tier!!!

My stay was great! Demarco helped me with my bags. 10/10!

Was an amazing experience staying in this hotel, 10/10. And valet service Solomon was great and fast, making everything easy for us. We will back definitely. Thank you for all the staff was a great customer service.

Enjoyed our stay at the C. Baldwin, it was amazing. DeMarko brought our bags down and was really nice, I give him 5 stars.

DJ and the whole valet crew was amazing. They recommended great spots during my stay

Demario & Joshua were great to us with holding our cart of luggage and then loading once we got our car. They were kind, accommodating, and jumped right in when we needed them.

I received a warm greeting by Bryon upon arrival. The best Valet experience I've encountered in a very long time. He was such a gentleman. He brought my luggage to my room and made me feel protected and secured like my oldest brother. It was bittersweet because it was the 37th year anniversary of his murder. But Bryon made remember the protectiveness of my brother and that warmed my heart. Also, I learned Bryon served in the Military like my Father, who also is deceased. His attentiveness and geniune care was exactly what I needed!!! Thank you Bryon!!

Byron was Amazing and very helpful. He helped us with parking and our bags. He has a great personality and very friendly. I really enjoyed him.

Staff were great, very clean, great facilities and overall great stay

Nothing

Joseph with valet was awesome.

Everyone was so nice and respectful. From breakfast server who remembered our order the next day to the valet service who was on top of things. Joseph was the best. He had suggestions for food, always on top of bags and guests and greeted the guests with hello as he could.

Joseph was a very kind employee. Super kind and helpful.

The staff was very nice and helpful. I don’t remember everyone’s names but the valet staff was great and at the front desk Khalil was very helpful and accommodating.

My initial was not cleaned properly so we were assigned another room with no problem. However, that room really wasn’t any cleaner. The couches had stains on them in both rooms and the walls were a little dirty.

The rooms were nice and well-maintained, regular check-ins with housekeeping, room service was timely (portions were a bit underwhelming tho) and the valet was incredibly nice and pleasant to interact with. If you can afford it, it’s very convenient. Everyone there, including front desk, was helpful and showed personality. I’ll try here again next year.♥️

The room and amenities were just ok but the thing that made this stay one of the best experiences was the staff. The front desk were super nice and accommodating. The valet who helped us the most, Byron, was super nice, funny, and loved their nails. They were quick, very helpful, and had great recommendations for food in the city. Khalil at the end of our stay was amazing and Demarko helping us check out was so friendly. If they are still here when dreamcon happens again me and my family will 100% be staying here again.

The shuttle service is amazing ! Super accommodating and nice ! Cars are always clean and drive very safe.

Loved the hotel and room. Demarco did an amazing job and was very hospitaitable

Hotel bonito e com quartos muito bons. a localização é boa, mais voltada ao centro empresarial. o hotel tem um serviço de carro que te leva ate 2 ou 3 milhas de distancia, o que ajuda em muita coisa. café da manhã bom. Ficamos hospedados nele para os jogos da copa/26 e serviu bem para ver os jogos no NRG arena

Joe and byran were awesome at valet parking, they were super nice. Thank you guys

Long time guest. This place never disappoints. Great service, beautiful rooms, well equipped and large gym, and great food options. Valet staff is top notch.

The hotel was nice and clean, and the rooms were spacious. Joseph was an amazing valet as well! Would definitely recommend staying here!

It started with valet, no one was interested in doing their job. No help with bags, or talking to use about valeting our vehicle. First room, had poop corn in the potty and urine on the seat. But this room was ready. SMH Second room had missing furniture. When we asked hotel told us they had workout equipment in there and decided workout equipment in the rooms was not a good fit BUT they never placed they furniture back. We are currently down stairs waiting for another room. Manager said to go to the bar and have a drink on them. All the booths are dirty! Clean tables but dirty seating. Not worth staying here.

Our stay at C. Baldwin was incredibly comfortable! The staff always makes us feel so welcome and provides outstanding service. This was the second time my husband and I stayed here during the World Cup, and once again, we truly felt at home. A special shout-out to Joseph from Valet for being so attentive and friendly, Miguel from the lobby restaurant for his excellent service, and the entire Front Desk team for always making us feel welcome. Thank you all for another wonderful stay we can’t wait to come back!

My first visit was the best with exceptional service and great location with proximity to my place of business, clean rooms, posh lobby and lovely breakfast. Unfortunately on my second visit , I was disappointed and appalled by the terrible service and indifferent attitude to guests. Made the mistake of recommending this hotel to my colleagues as well. Even a simple folio was impossible to extract from the front desk. Never faced such an experience from other major chains. Its a motel dressed as a 4 star.

they did not make my room on the second day; they did not give me a receipt upon check out event though I have previously requested to them and to bookin.com because they insisted it was booking.com resposability to give it to me.

Noisy room due to the ice machine near the room.

Amazing location, very clean with bar and restaurant on site and Starbucks next door. Staff were very hospitable, our first time visiting Houston for a World Cup game. I forgot my wedding ring in the room safe, staff located it, secured it and shipped it via FedEx back to us, Amazing service and staff. They even offer free shuttle car service within 2 miles.

Das freundliche Personal und die Hilfsbereitschaft

Very good stay, good staff all around.

Please confirm that my Guarantee has been reimbursed-As i have found no trace of it, Thanks. Charles Tchen-Confirmation Number 3446340248. Thanks in Avance

I love staying the C. Baldwin Hotel in Houston, Tx! This has become my favorite hotel to stay at and their valet services is always great! Valon is a great guy with great customer service! If see him in the valet, he will definitely get you taken care of!

We enjoyed our stay at the Baldwin. Neat, clean, great staff throughout the hotel! Great location with a short walk to the Hobby Center and other downtown Houston venues. The breakfast was good and the staff that we interacted with from the servers to the valet were all cheerful and kind!

Great property and team in the heart of the Energy Corridor. Whether you’re here for business or pleasure, the C Baldwin has it all. Lovely guest rooms, on-site dining and bar, fitness center, and connected to the skywalk/tunnel system. What sets the C Baldwin apart from other properties are the PEOPLE. From front desk to guest services to housekeeping to valet - this is a team focused on your comfort, needs, and going the extra mile.

The rooms remind me of a dorm style setting. My only dislike was the walk in showers only came in the King style room. The valet parking team was awesome. Jospeh gave us excellent customer service. It was my first time visiting Houston I would book here again.

The hotel was really good. Exceeds my expectations and of course really appreciated the complimentary food that was given for my partner’s 21st birthday celebration. Also, valet was very nice! Would love to visit again.

Just the breakfast we ordered. Delivery was good however the food wasn’t very great for us. Especially for how much I paid. But hopefully next time it will be better. Since I love the place.

I enjoy staying at this hotel. It takes a while if you request things to be sent up to your room but otherwise service is great. Joseph at valet was awesome. The ladies at the lobby bar were great and the drinks were good. This is definitely my go to affordable houston stay.

Unfortunately, I had a disappointing experience with the morning receptionist, Renae. I asked a simple question regarding the security deposit and was met with an attitude that came across as rude and dismissive. She appeared agitated and was very snippy during the interaction. Customer service and professionalism are important, especially when addressing questions or concerns, and this experience did not reflect that. I hope management addresses this, as respectful communication can make a big difference.

My stay was absolutely wonderful. Demarko was absolutely so great! Wonderful service.

While attending a volleyball tournament we had an opportunity to stay at this hotel. The staff was very friendly and the valet team( lead by Demarco) was very attentive! The rooms were clean and quiet. In additon to the useful complementary downtown shuttle service, we did not have to wait long for our car during checkout. Highly recommend!

Demarco helped me with my bags he’s the best!

Beautiful property! The staff was friendly and the service was excellent. The room was clean and relaxing. The hotel resturant Rosalie was great and I would highly recommend.. Great views and overall a terrific stay!

We stayed here for a night and this hotel was so awesome lovely lobby and the rooms was so luxury Demarko the bellman was the best so professional and kind

We love this hotel so nice the staff was great especially demarko so cool and professional very helpful With bags

Valet was great. Marcus took care of us! Hotel was amazing.

We had a great stay. The hotel had a shuttle to downtown and was very convenient. All the drivers were very friendly and polite. Marcus was very helpful as well. Overall very nice experience

Everything from the customer service to the appearance and location of the hotel.

Parking pay

It nice atmosphere

We didn’t have fridge but yall exceptional service brought a fridge

Great location, nice staff, comfortable rooms. Great gym, bar and restaurant

No free wifi included in the stay which is very unconventional for a business hotel. The drapes in my bathroom and the couch in my room had very bad stains and need to be replaced. Otherwise the room was clean but these items really need a refresh.

Our stay was lovely, truly more than I expected, and I’m very picky about my hotel choices. The room was clean, and so were the hotel and the grounds. I have no complaints, only compliments. I would definitely stay here again. Demarco was very helpful and attentive. He assisted with our bags without us even having to ask, and he was extremely professional. We also used the shuttle one evening, and the driver was incredibly kind and professional. He made sure my son and I were safe before leaving, which I really appreciated. I hate that I didn’t catch his name. We were heading to the immersive Game Cube inside the Highlight building and weren’t familiar with the area, so that extra care meant a lot. Overall, I give this stay a 10 out of 10 and would absolutely recommend it.

Marcus was so proper and well mannered. I wish all valet were this polite and courteous.

Car service was a nice service

The room service and valet employees were very nice. The Togo coffee and food counter had god service to. We’ll be back if ever in Houston again!

The hotel is nice. The location is good. The bellman, DeMarko was fantastic. Did a great job. Took care of our items and very personable.

Gute Lage um fußläufig downtown zu erkunden. Wir hatten ein Zimmer mit 2 Queensize-Betten. Sehr komfortabel, sehr sauber und alles was man für einen kurzen Aufenthalt braucht ist vorhanden. Valet Parking möglich. Frühstücksempfehlung außerhalb: Love Croissants in der Caroline Street.

In der Lobby und in der angrenzenden Bar war die Klimaanlage auf 'sehr frisch' eingestellt.

The valets,Marcus and John, were great.

Marcus at valet was extremely cordial and polite. The entire experience was amazing. I would definitely stay here again.

Business travel brings me to this hotel multiple times a year, and it has been my go-to stay for the past six years. I truly love everything about it. The front desk staff is always friendly, welcoming, and helpful. The bar is also a standout, great for a quick drink and dinner. The consistency in service and quality is what keeps me coming back year after year. I highly recommend it.

The lobby was breathtaking and staff greeted us when we arrived . Demarko was extremely helpful when assisting us get settled in our room. He was amazing, kind, and helpful with our luggage was a gentleman. Hotel is beautiful and just what we needed. Will definitely be coming back to visit again.

Marcus is great. Always gets our car right away and makes sure we’re good to go

Extremely disappointing experience. I stayed here this past Wednesday-Friday after completing a HYROX race and returned to the hotel completely drenched in sweat only to find there was no water available for several hours. No warning, no immediate solution, nothing. I was literally forced to leave the hotel and rely on a friend at another property just to take a shower. That’s not just inconvenient, it’s unacceptable for any hotel, let alone one under the Hilton brand. What made it worse was the lack of follow-up. I was told someone would reach out after checkout, but no one ever did. I’ve made multiple attempts to contact the hotel since, and still no real response or accountability. This stay fell far below expectations and basic hospitality standards. Definitely not the experience you expect when staying with Hilton.

Demarko was wonderful and helped with the bags!

I enjoyed my stay and Demarco was a really helpful with my bags

Demarko was incredibly helpful and kind for assistance out of the hotel & to my car. I truly appreciate the effort

Room is great - Demarko assisted me and helped me through check-in. Greatly appreciate it.

Had a great stay of 10 nights. No nonsense kind of a hotel. Marcus and Joe at the valet desk were amazing and helpful, every time I went out and with the luggage.

Marcus, Joe, and Khalil were very helpful with everything. Front desk staff was very helpful and friendly.

Great service! Front desk lady was awesome and the guy who helped us with our bags was also great.

Demarco helped us with our bags at check in and was great

Marcus and Joe were super kind and helpful.

Great experience. Everyone was helpful. Demarco was great.

Demarco was great helping with our bags .