Le Meridien Houston Downtown

hotel espectcular ! habitacion de lujo !

Proffessional and courteous staff great location walking distance to places

Quiet

It was fine

Localização

Recepção no segundo andar, elevador que demora muito a chegar, funcionários que praticamente te ignoraram . Enfim , o hóspede se sente abandonado a própria sorte

Night staff was very rude. She was busy with some audit or some personal work. We simply asked to add a name on booking so that we can enjoy the breakfast and late check out. She said just phone call next day.

My first time staying at this Marriott property, and I must say Nico definitely set the tone with the level of helpfulness and informativeness! Although, I didn’t end up valeting, he did work my vehicle into the valet lane to allow me to easily and comfortably load/unload while I checked in and gathered a lay of the land. I had to take a moment to highlight the gentleman for his customer service and wanted to verbalize my gratitude!

Had a great experience with valet at this location. Nico took great care of me

Wonderful service! Nico was friendly and helpful!

Nico and Shantel did an excellent job assisting me with valet.

We had a wonderful stay at Le Méridien Houston, but what truly made our experience exceptional was the outstanding valet team. Nico and Santel went above and beyond with their hospitality from the moment we arrived. They were always warm, welcoming, and greeted us with a smile every time we came and went. Their professionalism, friendly attitudes, and willingness to help made us feel like valued guests throughout our stay. It’s employees like Nico and Santel who make a lasting impression and elevate the overall hotel experience. Thank you both for your excellent service we look forward to staying here again!

Disappointed with Our Stay at Le Méridien Houston Downtown We stayed for four nights and encountered several operational and service issues that fell short of expectations for this hotel. Arrival and Check-In: Reception is on the second floor with no porters available and no dedicated curbside check-in assistance. This made the arrival process feel disorganized. Facilities: The overall amenities felt quite basic. The rooftop bar was also underwhelming. Housekeeping Challenges: Coordinating housekeeping service was particularly frustrating. I called ahead to schedule times and used the “At Your Service” door hanger (the reverse side of the “Do Not Disturb” sign). However, this sign appears to signal to staff that the room is currently being serviced, which resulted in the room not being cleaned on multiple occasions despite our requests. This created unnecessary inconvenience over several days. Room Amenities: The in-room provisions felt inadequate for the hotel’s positioning and price. They provided only plastic cups for coffee and water instead of proper mugs or glassware, contributing to an experience that didn’t match the expected upscale vibe. It’s the small details like this that made the stay feel more basic than anticipated. Breakfast Vouchers: There was confusion around the breakfast vouchers provided at check-in. We were told one voucher would cover two people. However, at the restaurant, staff indicated we needed two vouchers for two guests, highlighting a lack of alignment between the front desk and restaurant team. Overall, the combination of these issues made for a disappointing stay. The hotel has potential with its location and branding, but execution in service and amenities needs improvement to better align with guest expectations.

They have a Zutro restaurant at the ground floor, The staff is very approachable and friendly and they accommodated my vegetarian dietary requirements. I’d like to thank Mr.Saikat and Ms.Lucy for a great dining experience. God Bless.

I witnessed an unfortunate incident involving a housekeeping manager on the 12th floor near the elevator. The manager, who appeared to be pregnant, was speaking disrespectfully to a housekeeper. While I understand that pregnancy can be physically and emotionally challenging, it should never be used as an excuse to insult or mistreat employees. Hotel staff deserve to be treated with dignity and respect, regardless of their position. Management should lead by example and foster a positive work environment. I hope the hotel addresses this matter and ensures that all team members are treated professionally.

Nico, Robert, and Santel were exceptionally good. Great service and very respectful. Anytime I’m in Houston I’ll most definitely be at the Le Meridien.

Nico, the valet, was the first person to greet me. He was very friendly and attentive. Before I left the hotel, I stopped by their restaurant. He came in and told me your car is waiting for you and he even took my equipment and loaded it in the car. Thank you so much Nico!

This one is a shoutout to Nico. During my stay he always greeted me whenever I went out or came back in and had a quick chat while i waited for Uber. Professional and kind. Thank you Nico!

Staff was really nice

The view and the fact the windows make you feel like you're in jail

Nico was so professional and took great care of my car! It is so nice to have great customer service

Everything starting with the staff room and location

That i stayed only one night lol

The hotel is immaculate, and everyone in the lobby was incredibly friendly and accommodating. The valet and doormen, especially Nico (a fantastic A+ guy) and his partner Santel, were incredibly cool and helpful. I can’t wait to return next year for the trade show. Cheers!

Nico gave me fantastic service, and Heaven at the front desk was incredible as well.

This stay truly exceeded expectations. From the moment we arrived, the level of service was exceptional. Nico greeted us curbside with incredible energy and professionalism—he made us feel genuinely welcomed and appreciated right away. His attentiveness and kindness stood out and set the tone for the entire visit. The front desk team continued that same level of excellence—friendly, accommodating, and always ready to help. Dining at the hotel was equally impressive. Every dish was not only delicious but beautifully presented—easily some of the best food we’ve had at any hotel. Kiki provided outstanding service, always attentive and genuinely warm. Experiences like this are what keep guests coming back. We’re already looking forward to our next stay at Le Méridien!

Bright and attentive staff who made us feel welcome every time we came in. Would happily stay there again next time we’re in town.

Nico (and the other nice young man that wears glasses) were great valets. They were so helpful and respectful and polite. I had some bicycles, so it was a little bit more work for them. Keila, at front desk, was so darn nice and helpful and fun to talk to. Great breakfast, great servers.

I stayed at this location for a conference and would recommend it for a few reasons: •Heaven checked me in and was so kind, professional, and helpful! •The check out staff that was working around noon on April 12 was equally as helpful and friendly as Heaven was when I checked in. •The valet parking staff was always so positive! The gentlemen who just started a couple weeks ago (was at another location previously) was incredible. A driver had parked and was very rude but the valet staff member didn’t it let it get to him. He just proceed to assist with total professionalism. Wish I would’ve gotten his name. •Sam at the restaurant took the time to share menu ideas and was an excellent server. In fact, because of her, I returned to the restaurant on a few occasions. •The hotel is in a great location and is within walking distance to many spots. •Hotel is very clean and housekeeping staff did a phenomenal job each day.

Nico at valet, Ms. Goodman at restaurant, front desk all were great. Great service with more than a smile - great interpersonal skills and competence. Someone has hired the right people and built a strong culture of true hospitality.

i stay here a lot and I always see the front desk in a great mood. fast easy check ins. they great me by my name. they all are very personable. on this past stay Heaven stood out with her great greeting and smile. she always makes me laugh and feel welcome

Great service and very hospitality. I’ll be back!

It’s a bit old and needs renovations. Average service.

Due to some oversight, my room was not cleaned or tidied up. The room door had been renovated, but the finishing work was left undone(picture). Sad.

Andy was so great In valet he took care of us so well

I had a confirmed reservation for March 9–11, but when we arrived to check in on the 9th, the hotel told us they could not find our reservation and that they only saw it starting on March 10. They also said they had no rooms available. After showing them my confirmation email (which clearly listed March 9–11), the front desk staff checked their system and confirmed that their records showed the same dates. At that point we were told that our room had been reassigned because other guests who were expected to check out had not left, and the hotel no longer had a room available for us. The most frustrating part was that we were never contacted ahead of time. The manager told us they realized earlier in the afternoon that the rooms would not be available, but we were not notified before arriving at the hotel. After traveling and expecting to check in, being told there was no room available was extremely stressful. The following morning we called to confirm our reservation moving forward and received conflicting information again, with the system showing that we had “missed” our check-in the previous day. Mistakes and unexpected situations can happen, but what was most disappointing was the lack of communication and the confusion from the staff about what had happened. A simple phone call earlier in the day could have saved us a lot of stress and allowed us to make other arrangements.

EVERYTHING WAS NICE

My overall experience was awesome . 10/10 definitely recommend.

Location

Did not clean the rooms every day

Clean and modern enjoyed the shower.

Lobby in second floor not welcoming. Rolling bags on carpet. Lobby should be tiled or lino.

The rooftop bar

The view

dirty shower floor was cracked and dirty towels It was dirty. Bedsheets was not fresh dusty in the area.

Checked in, got sent to a room that was either already occupied or was not cleaned before our arrival. Beds were unmade, towels on the floor, trash everywhere. Desk lady got us a new room, keys worked fine all day and then stopped around 5am. Got locked out of the room for an hour waiting on maintenance to unlock the door. Cleaning lady walked into the room while we were in it, did no knock or anything.

La ubicación era perfecta para la maratón de houston

Todo me gustó

Friendly accommodating staff

La propreté

Pas de magasins à proximité

Front desk was super nice , prompt, and courteous.

Amazing staff!!! Genuinely friendly and kind… valet staff went above and beyond. Rooms were super clean and quit large! Definitely will stay again!

Location was good for our event that was close by.

Room was a bit dirty, front desk accidentally.put a 527 dollar charge on my.card and I just had to wait for it to fall off. Restaurant staff were not very welcoming and I had to distract the valet from his phone and ask if valet was available.before he even noticed I was there....

I had to make a last-minute reservation at the front desk, and it was handled efficiently with great courtesy. I appreciated an upgraded room. The room was excellent, clean and comfortable. The breakfast next day was excellent.

Location is excellent. Rooms are large and comfortable. The Entry from the street is loud with music. The atmospheric music in the checkin area on the 2nd floor and up the elevators was loud enough to be heard by my friend on the other end of my phone conversation. The music in the 2nd floor gathering area was so loud that I could not enjoy the area. The room noise was excellent and no issue. The room was clean and for the money this is a fantastic option.

مكان نظيف وواسع عبارة عن سويت غرفة وصالة لايوجد إزعاج الافطار ممتاز

مدخل الفندق عبارة عن مطعم وبار وجانب ممر يأخذك للرسيبشن والغرف طبعا الريسبشن في الطابق الاول ولايوجد مسبح التأخير في رد الديبوزت او التامين

The location was centralized for all that were visiting and only a 20 minute drive to the training location. The atmosphere was warm and inviting. My room was more than what I expected, the bed was comfortable and the bathroom was roomy and nice. Although I am not aware of what the cost was for the 2 nights I was there, I'm sure it was worth it, as all those traveling from out of town were booked at Le Meridien. No complaints about cleanliness. From the moment I entered the lobby, check-in, elevators, hallway and finally my room, everything was clean and inviting. Other than the music as I headed towards the elevator and the occasional door closing, the noise level was great! I truly enjoyed going downstairs in the morning and getting a great latte from your Barista!

Sehr gutes Frühstück a la carte im Restaurant.

Kein Fenster konnte geöffnet werden. Fenster waren am Morgen innen durch Feuchtigkeit beschlagen .

It's always such a great experience staying here every time I'm in Houston. The rooms, location, restaurant, and rooftop are all top notch

The staff at the hotel are always great. From the time you step foot in the hotel you are treated like royalty. I enjoy staying here for work trips.

This was a great experience. The hotel is located close to my work location. The staff is as friendly and engaging. I didn’t get the chance to try the food but the menu seemed to have a variety of options.

Love the location. Many great sports within walkable distance. Safe area quiet area. I had a Spacious room and the staff was friendly.

الموظف في الريسبشن بلباس سكيورتي ولا يعرف إدارة الحجز وهل شامل الإفطار ام لا

الموظف في الريسبشن بلباس سيكيورتي ولايعرف شي وهل الحجز مع الافطار ام لا

The blocked room was for four persons, but coffee caps and cups was only for three of us. The same for water bottles, only two bottles (

We loved the location of the property.

The restroom was kind of dirty. Also lots of dirty spots on the floor as well. We ended up getting sick right when we got in the hotel room so it made it hard for us to want to do things. We asked for extra pillows and it took them almost an hour. People constantly knocking on the door when we didn’t request anything.

Everything! I loved everything about this hotel from the cleanliness to the excellent hospitality of the hotel staff.

There was nothing not to like this hotel and staff again was remarkable.

super Unterkunft, nichts auszusetzen, ruhige Zimmer und es hat alles was man braucht

The lighting in the bathroom is just abysmal !!! Otherwise this is a great place to stay. Convenient and comfortable. Thank you.

A warm luxurious feel. Gym was great loved the fresh fruit after my workout. I was first given a dark inside room. After speaking with Heaven ( who was amazing I might add) I was provided with a room full of natural light!!! Amazing accommodations. Thank you!!!

The room was nice in general. The only feedback I would provide is that it felt very dim, even with all of the lights on, especially in the bathroom and dressing area.

Beds very comfortable--Liked Valet service parking. Rooms were very nice- liked the size of the showers . liked the view & liked the rooftop bar area

Really enjoyed my stay. Beautiful big ckean room, amazing view of the city , great customer service- staff was amazing and on top amazing breakfast!!

The staff at front desk and restaurant are excellent at their jobs. Friendly fun and caring people. I stay there a lot for that reason.

Spacious and comfortable room. The bathroom was also very nice. Very good quality shampoo & conditioner as well. I liked that the closet had a sliding door so all the luggage can stay tucked away. The rooftop bar view was very nice for great pictures!

Clean

Small Lobby, No swimming pool

Excellent service, brilliant staff, very helpful and welcoming. Rooms are good size and very stylish. Good location.😊 I don't understand why i have to write 100 words to except my feedback 😒

We had the best stay during our anniversary weekend 🥂 Truly a memorable experience! From the moment we arrived, the service was exceptional. The staff went above and beyond to make us feel welcomed and celebrated. Our room was comfortable, spotless, and beautifully prepared. The complimentary champagne delivered to our room was such a thoughtful touch that made the evening extra special. The amenities were top-notch, and every detail showed great care and hospitality. We can’t thank the team enough for making our anniversary so unforgettable. We’ll definitely be returning and recommending this hotel to family and friends!

Checking in was such a smooth process. Abby was helpful and pleasant. My room was ready early and very clean. The property is beautiful and I’d recommend anyone to stay here. Checking out was just as smooth as a process with Kayla as well. I thoroughly enjoyed my stay and will be back again soon.

Staff are very friendly

Mate staying in hotel. Came up to rooftop bar and Benny made me a pornstar martini and mate a Bellini. We ate snacks here chicken sandwich and prawn battered. And had dessert in main restaurant a ice cream and creme brulee. Overall the Le meridien is central downtown with great staff and atmosphere.

Loves my stay at the hotel and it was in great location. Love the rooftop it was a totally vibe along with the views. My only complaint was that the valet is extremely slow!