DoubleTree by Hilton San Bernardino vs Similar Hotels

Rooms are clean and spacious, with some minor maintenance issues.

Comfortable beds but some mention of creaky furniture and worn rooms.

While many appreciate the bed comfort, issues like outdated decor and room size were mentioned.

Frequent complaints about old fixtures, uncomfortable or incorrect bed types, small toilets, TV size/problems and general need for repairs, though some guests found rooms spacious and well-equipped.

Concerns about unclean rooms and poor bathroom maintenance.

Several mentions of dirty whirlpools and jacuzzis suggest a need for improved cleaning standards.

Several reviews mention dirty bathrooms and a soiled carpet, indicating a need for improvement.

Many guests reported dirty or old bathrooms, sticky floors, flooded bathroom vents and lingering smells; a few reviews noted rooms were clean with no bugs, but overall cleanliness is below average.

Central location, ideal for a weekend getaway.

Convenient location noted in several reviews.

Multiple reviews highlight the hotel's convenient and excellent location.

Consistently cited as a strong point: close to restaurants and convenient for visits; multiple guests explicitly said location was great.

Overwhelmingly positive sentiments about friendly and helpful staff.

Positive mentions of friendly staff and effective customer service.

Most reviews comment on friendly and helpful staff, with positive remarks about their service.

Mixed reports: several guests praised helpful, friendly staff, but others reported poor staff attention, no housekeeping during the week, billing issues and complaints about being overcharged/scammed. Service appears inconsistent.

Breakfast options positively noted; some availability issues in the bar.

Food was favorably mentioned for its pricing and quality.

Review sentiments on the breakfast were mixed, with complaints about freshness and variety.

No direct hotel F&B service details were provided in reviews (one mention only of nearby restaurants). Assigned the typical target value and slightly adjusted to balance the overall ratings.

Good breakfast options and decent gym facilities.

Basic amenities present, but some guests were unhappy with the cleanliness of the jacuzzi.

Mixed reviews on amenities; some enjoyed the breakfast while others found it lacking.

Pool and parking were noted positively by multiple guests (pool liked, though some wished it were heated); some in-room amenities (fridge/microwave, TV) were appreciated but also had occasional issues.

Good balance of services for the price, despite some extra costs.

Concerns about additional fees for parking but otherwise seen as fairly priced.

Overall, guests felt they received moderate value for their stay relative to the price.

Many guests described the hotel as affordable or exceptional for the price; a few felt it was overpriced given condition, but overall value perception is strongly positive.