Mercato di cuoio
Leather market, Via Nazionale, 37 R, 50123 Florence FI, Italy- Marketplace
- Public Art
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Central Location and Convenience
Located just 300 metres from Santa Maria Novella Station and a short walk from Florence Cathedral, Albani Firenze offers a prime location for exploring Florence's top attractions.
Elegant Rooms with Luxurious Amenities
Indulge in the elegant atmosphere of the rooms featuring dark-wood furniture, private marble bathrooms, and exquisite works of art. Whether carpeted or tiled, each room exudes luxury and comfort.
Exceptional Dining and Wellness Facilities
Savour a delightful breakfast buffet every morning at Restaurant Bernini and unwind in the sauna or well-equipped gym for ultimate relaxation. The hotel's English-speaking staff are at your service 24/7, ready to assist with bookings and city tours.
Experience the best of Florence at Hotel Albani Firenze, where luxury meets convenience. Book now for an unforgettable stay.
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
50 sqm
In-room amenities
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
1 King Bed OR 2 Twin Beds
193 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom emergency pull cord
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
18 m2
In-room amenities
1 King Bed OR 2 Twin Beds
172 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
16 m2
In-room amenities
1 King Bed OR 2 Twin Beds
538 sq feet
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom emergency pull cord
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
50 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
1 King Bed and 1 Twin Bed OR 3 Twin Beds
215 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom emergency pull cord
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Twin bed (90-99 cm wide)
Room details
20 m2
In-room amenities
1 Twin Bed
161 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 40-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, laptop workspace, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Bathroom emergency pull cord
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
Room details
15 m2
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Schönes solides Hotel. Gutes Frühstück. Parkservice einwandfrei. Lunch nach Ankunft sehr gut und preiswert
Die Zimmer sind ziemlich klein, die Entlüftung ab 6:30 Uhr schon störend, aber mit geschlossenem Fenster erträglich. Ab 7 Uhr wird es unruhig, da das Hotel ziemlich hellhörig ist. Aber lange schlafen will man in Florenz ja nicht.
Excellent staff. Lovely, well appointed room.
Location was close to train station. But not as safe feeling in the evening
The location
Everything. Our room was next to the elevator. The hotel is so old we could hear the cables grinding as it went up and down. The room had only two outlets to fit my adapter and those were in the same place in the corner of the room. I could not plug anything into the bathroom. The carpet was old, the paint job in our room (322) was chipped, scratched, dented, basically has not been painted in quite a while. The facets in the sink leaked. I couldn’t put anything on the sink because when you turned on the hot faucet the cold faucet leaked. I asked to have maintenance look at it our first day there and they did nothing. And the breakfast was not good. I had better breakfasts at Holiday Inns. This was an expensive hotel and they had one of those pancake maker like Holiday Inn.
Brilliant
Pillows
Almost Everything
No bar and dinner restaurant
YUCV NTS
המעלית
Kahvaltı çok kapsamlıydı. oda kiralarken kahvaltı dahil seçmenizi öneririm. Kahvaltıda farklı kültürlere hizmet eden çeşitlilik mevcuttu. Herşey oldukça kaliteli ve lezzetliydi. otelin konumu her yere yürüme mesafesindeydi. resepsiyon çok yardımseverdi. Hizmet eden personel çok güleryüzlüydü. Ve de yardımcıydı.
olumsuz denebilecek hiçbirşey yoktu.
Very clean, staff were exceptionally friendly and accommodating.
新装されており、綺麗でした。水上バスの停留所が近い。川縁で、近くのレストランで、外での食事は、雰囲気がいいです。
Excellent location, great facilities lots of choices for breakfast
Nothing
ドゥオーモ周辺まで歩いて移動できるとても立地のよいホテルです。朝食も品数が多く、とても美味しくいただきました。お部屋も広く、バスタブもあります。バスローブがあるのもうれしかったです。フィレンツェ滞在には強くお勧めできるホテルです。
とくにありません
Отель великолепный. Интерьеры, содержание помещений - это просто мини-музей с великолепными оригиналами картин, старинной мебелью и общим стилем. Номер был очень чистым, постельное белье качественное, ванная комната с ванной, халатами, тапочками, шампунями и всем необходимым. В номере есть чайник и большой телевизор с подключением к интернету. Да и весь отель очень чистый и невообразимо красивый. Вы просто попадаете в другую эпоху, детали которой бережно сохраняются. Что еще немаловажно. Вход в отель - не с улицы, а милого приватного дворика. На ночь закрываются красивые чугунные ворота. Вы в полной безопасности. Мы очень рады, что выбрали именно этот отель. Большая благодарность персоналу за хороший отдых и чуткое отношение.
Во второй день нашего проживания в комнате на 1этаже вдруг появился непонятно откуда идущий гул. Огромная благодарность отелю, что нас оперативно переселили в другой тихий номер, да еще и более комфортный. Завтраки скудноваты для отеля 4*, но за это никак нельзя снизить оценку, потому что в отель руководством вложено столько средств, любви и заботы, что это невозможно не заметить. Белые скатерти за завтраком, услужливый персонал, приятный интерьер сделают ваш завтрак превосходным.
bel hôtel, magnifiquement décoré, calme, bon petit déjeuner,
pas de prise de courant près du lit, une grande rallonge a été nécessaire pour brancher un appareil indispensable et la pomme de douche "bon marché", pas de réglage de jet et montée sur support plastique qui ne retient pas la pomme de douche .. dommage par rapport au reste, le moment de la douche est un moment de détente, pas là. il a fallu l'intervention du service technique pour ouvrir la porte du placard ...
Uzasny hotel v centre, blizko stanice, velke izby, ranajky super a personal tiez. Urcite odporucam
Bra läge. Tillmötesgående personal. Städningen var bra.
Frukosten var inte bra.
La literie top
La TV pas de chaîne en français .
Personnel disponible et toujours à l écoute petit déjeuner excellent excellent emplacement
Todo. Excelente ubicacion amabilidad del personal de recepción, Buen menu del desayuno.
Excelente quarto
Nada!
The staff was very welcoming. They even had bell boy service which is a rarity that we get to experience in North America. Breakfast spread and staff were wonderful. Loved the pistachio croissants. Hotel is a bit old school but we enjoyed every bit of it.
Only thing I felt could be better is if the entrance was stroller accessible.
Very close to station, an elegant building with helpful staff. Spacious room and a very good breakfast.
Nothing
Sentral beliggenhet. Flott service. God frokost.
Ingen ting
Charming and well appointed, lovely clean and spacious room
Location great near the station but as a consequence felt a little unsafe in surrounding streets. Once inside the hotel all was good.
El desayuno muy bueno y variado, la ubicación excelente cerca de todo, la habitación muy bonita y comoda. Todo muy bien presentado. El personal muy atento y amable, siempre pendientes de la atencion. Definitivamente lo recomiento y espero regresar.
Great breakfast!
We booked a privat day tour through the hotel for $700 to Pisa and Lucca. The guide didn't explain anything, just dropped us off and picked us up from destinations. He was just an expansive taxi driver!
El personal es muy atento y amable. Las habitaciones son cómodas y limpias. Es la tercera vez que me alojo allí. El desayuno es variado y abundante. Y el hotel está muy bien situado. Al lado de la estación principal de Florencia y a unos cinco minutos andando del Duomo.
La ubicación excepcional, a 200 metros de estación SMN y de tranvía al aeropuerto, a diez minutos de todo. Es un antiguo “palazo” de gran recepción, habitaciones muy amplias y tranquilas. El desayuno muy bueno y variado. Nuestra habitación 321.
Todo estuvo muy bien, diría que la ducha teléfono no me agrado
Characterful, clean, comfortable & cool! Art deco style room. Grandious rest area in foyer. Great location for trains & all main sights too. Welcomed air con on return from days adventures in 30+ heat. Good breakfast too to set us up for the day x
Some outdoor shaded seated (non-smoking) space would be welcomed.
Flot hotel i gammel stil og god service
Conforto
Custo x benefício . È caro
I loved everything about it. The price was great, room was big and spacious, great location and amazing staff!!!
Just 5 minutes from the central train station, this was an ideal location for us as train travellers. It was only a short 15-minute walk into the heart of the Firenze historic centre. The room was a great size - comfortable ,quiet and clean - with fluffy towels and dressing gowns.
We had breakfast included - the buffer selection was excellent for persons without dietary requirements. However, we found breakfast dining staff had a poor understanding of good food labelling and measures to avoid cross-contamination (as we have seen elsewhere). Given the prevalence of celiac people in Italy, the dining service at this 4 star hotel was a real disappointment.
Tutto Perfetto! Camera bella e pulita. Ottimi i servizi che offre. Gentilezza e attenzione da parte del personale!
Tutto perfetto
Great location
Small in the bath shower if you are a larger person it’s very small
Hôtel magnifique très bien placé et personnel adorable Service de valet pour la voiture
Rien
El personal, limpieza, comodidad de la cama, temperatura de la habitación
La bañera
The breakfast was great! There was a good selection of food. The staff were attentive and very friendly. Most of all, the location is ideal. It's walking distance to many famous attractions.
Maybe they can add more power outlets😊
Η τοποθεσία , το ευγενικό προσωπικό και η αισθητική του κτιρίου
Το ότι δεν υπήρχε πάρκινγκ
Fantastiskt hotell med hög service på personalen . Gåavstånd från tågstationen. Bara att promenera runt i staden. Toppen även med AC som verkligen fungerar
Le personnel très bienveillant et sympathique. La propreté des chambres
Pas de prise près du lit Fuite de la baignoire
Ok
Litt slitt litt gammel. Var ingen strykejern på rommet
The Breakfast was good! Different options! Friendly staff! Accommodation room was pretty big and the hotel overall was impressive! Not to mention the location from the train station 🤌🏻
The room was clean and the staff were friendly. The breakfast was nice.
The location, food and staff, it was perfect for our trip
Nothing
Top Lage, freundliche Mitarbeiter, schicke Innenausstattung, gutes Frühstücksangebot.
Steckdosen neben dem Bett haben gefehlt.
Chambre climatisée et très bonne literie. Salle de bain immense avec une grande douche. Petit déjeuner parfait avec buffet à volonté.
Rien à dire
Ótima localização. Conforto, limpeza e simpatia dos funcionários. Ótimo café da manhã. Um clássico dos clássicos.
Un hotel elegant, curat, situat in apropierea garii. Personalul a fost foarte amabil. Ne-am bucurat de un mic-dejun delicios. Nu foarte departe erau obiectivele turistice.
Excelente ubicación, personal muy amable y muy cómodo.
Melhor hotel que já fui! Atendimento excelente, comida do café da manhã mais que completo e encantador é o ambiente de um palácio. Estrutura surreal e ainda foram muito gentis em permitir deixar a mala até a hora do trem mesmo após o check-out.
Gostei de tudooo
Very courteous staff with great local knowledge. Lovely room.
Breakfast was very disorganised.
Хороший номер, балкон, рекомендую кстати брать номер именно с балконом, очень хорошо вечером можно посидеть провести время. Отличная кровать и душевая, качественные смесители, хороший напор воды. Просторный номер и душевая. Есть чайник. Отличный персонал. Завтрак не плохой, варят хороший кофе, есть йогурты, мясо, сыр, отличные круасаны. Но дальше про завтрак читайте в минусах
Снизил оценку наверное только за завтрак, 9/10, иначе бы 10 из 10 поставил. Нет овощей (только помидоры), нет фруктов. Вообще никаких. Но как писал выше, завтрак не плохой. И не минус, но на заметку - розетки. В Риме у нас не было проблем с Российскими вилками, сейчас пишу отзыв из Венеции - тоже нет проблем. Но в этом отеле во Флоренции в розетку смогли засунуть только одну из двух зарядок для телефонов. Больше не подходило ничего - наша стандартная вилка толстовата оказалась. На ресепшене при этом переходник подобрать не смогли (спасибо персоналу, они пытались помочь)
Ausreichendes Frühstück. Sehr nettes und hilfsbeites Personal. Das war mein zweiter Aufenthalt in diesem Hotel und würde es immer wieder buchen
This hotel is in great location near the train station and hence made it very easy to locate the hotel without the need for a taxi . Breakfast was abundant, and selection was bountiful. Staff was always very courteous and prompt in helping us in our queries. Centrally located we were not far from the main attractions in Florence.
A couple of things.... room was somewhat dated and dark but comfortable ! Internet service in our room was shoddy, after much discussion, the solution was to add a router in the room to get connectivity to the greater hotel network.
Very good breakfast. We liked the location. Close to the station and an easy walk to the historic center.
Location, staff,
We had a disabled room because booking.com had not informed them we wanted twin beds as 2 single females no other roons available
Location; spacious rooms, friendly staff
Nothing
What a pleasant surprise Lots to visit via a max’ 20 min walk Hotel clean and tidy Reception so helpful, big thank you Little takeaway next door, spicy hot 🥵🥵 Yes all good
Excelente hotel, perto da estação de trem. Funcionarios atenciosos. Bonito e bem decorado
Il personale è sempre gentilissimo e a disposizione per farti sentire a tuo agio e soddisfare tutte le esigenze. La pulizia della stanza è impeccabile, stanza confortevole e di buone dimensioni
L’arredo più che classico è agé
Personale gentile e disponibile. Vicinanza dalla stazione.
Da migliorare la colazione (es. succhi di frutta). Buoni solo i dolci fatti in casa, il resto di qualità bassa per un hotel quattro stelle. Arredi consunti e non molto funzionali.
Good breakfast. Service very nice perfect air conditioning. Cleaning ladies really nice.
Streets around the property are pretty dirty. But its close to every important place
Vi ble oppgradert til suite, og det var god frokost. Rolige netter til tross for at hotellet ligger sentralt.
Location was very close yo the mainline station and easily walkable to most tourist attractions, staff where amazing and very attentive.
Breakfast could have had more hot choices
Most things
Large TV but poor channel selection
Great location. Friendly and helpful desk staff. Very effective air con. Good breakfast.
Roman was a bit small. Hotel was a bit “tired”.
Tout et j’ai 80 ans je suis homme !!!
Je ne sais pas
The staff were lovely, very clean and location was great
Nothing
Convenient location to train station
The property looked a bit aged.
Perfect location and staffed, which these days , in Italy is appreciated
La sala congressi è ampia e ben arredata
La zona colazione buia e con arredamento un po' pesante
Walkable from train station. Comfortable
Nothing
Good location close to station and centre of Florence
Tout ! Le confort de la chambre, la salle de bains en marbre, la climatisation, le plateau de courtoisie et le frigo (boissons payantes) le petit déjeuner salé /sucré américain et italien. Les salons de l’hôtel magnifiques et confortables. L’emplacement près de la gare et du Tram pour l’aéroport. La proximité du Mercato Centrale San Lorenzo. Le centre historique à 5mn à pied. Mais surtout la gentillesse et les attentions du personnel vis à vis des clients que ce soit à la réception de jour comme de nuit, au restaurant du petit déjeuner ou au personnel d’entretien. Ne pouvant prendre le petit déjeuner du dernier jour à cause de l’horaire de notre vol, la réceptionniste nous a fait préparer un petit déjeuner à emporter que nous avons récupéré au petit matin ! Attention adorable que nous avons beaucoup apprécié. Grazie mille !!
Rien
Location, staff and breakfast. This is going to be my hotel in Florence.
Old world feel but all modern comforts. Lovely lounge area where you could sit and relax with a coffee or drink. Great location as short walk to the train station and also to all the attractions. Staff really helpful especially advising of places to eat and places to visit.
Nothing!
Todo en general. El desayuno es bastante completo, la habitacion tenia un buen tamaño con la cama grande, el personal correcto, muy amable, la zona esta bastante bien cerca de la calle faenza donde hay muchas pizzerias para cenar.
Lo unico que no me gusto fue que la habitacion tenia bañera en lugar de ducha. Para la gente que ya tiene una edad es mucho mas comodo una ducha que una bañera.
Son emplacement, tout est accessible à pied. Chambre confortable avec la climatisation et bien insonorisée, petit déjeuner correct.
Rien
Easy access coming into the city by tram from the airport or car rental. Well located (10-20 minute walks from many sites of interest). Good breakfast and comfortable rooms. Staff was friendly and helpful with questions and dinner reservations.
location , room with high ceiling , cleaning and bathroom
breakfast could be better .
The adress
The breakfast
la ubicación
El desayuno poco variado
The location and the friendly staff
部屋が広く快適でした。またベット側にusbtypeA,Cが有り便利です。
The property is lovely, rooms are very well designed and the hotel is all together beautiful. It was our third stay so its definitely one of our favourites. The staff is so kind and caring and always ready to help - with luggage, giving recommendations or helping you make a reservation. The breakfast is a must!
staff cordiale e disponobile
We had a lovely room complete with a Juliette balcony overlooking the courtyard below. The room and bathroom looked like it was renovated not too long ago, albeit the fridge was tiny and the power-On to the room was slightly confusing. Meals were served in the underground dining room (Level -1). Buffet breakfast was modest but acceptable; dinner was ordinary albeit it was in a large group setting. The best part of the hotel is its location. Adjacent to the main railway station and within walking distance of the city’s major attractions which are really impressive.
Terrace and view were great. We took a trip by train to Pisa, so being close to the railway station was a real benefit. Being on a quieter side street kept local noise low.
Air con didn't seem to cool the room below 24 deg despite a lower temp being selected.
Estaba todo reluciente
El aire acondicionado hacía mucho ruido
Breakfast was excellent, room quiet although close to the Central Train Station. Location: perfect!
Bathroom cleanliness
鉄道駅から近いこと。
特になし。
La chambre spacieuse ,très calme et tres bien climatisée Le petit déjeuner correct sans plus
A localização é excelente, o quarto super confortavel
nada
Fabulous location close to main train station but set back from the busy streets - walkable to the main sights and museums - fabulous decor - really nice room and great staff with a great breakfast too - highly recommended
Posizione
Stanza troppo rumorosa per vecchie ventole del riciclo dell’aria
Great attentive staff. They even held our bags for of charge.
All was great
Muy buena atención del personal, hotel muy limpio, muy buena ubicación, todo perfecto, por.ponerle una pega, la presión del agua en la ducha era un poco baja, pero igual era solo en nuestra habitación. Totalmente recomendable. Si vuelvo a Florencia repetiré en este hotel.
Nada.
Limpeza, cordialidade, lençois muito macios e toalhas de linho branco nas mesas para o café da manhã. Lindo! Talheres impecáveis e um Buffet sortido e saboroso. Amamos!
A wide selection to choose from. Special requests were dealt with promptly and respectfully.
Everything was perfect for us.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.05/10Some reviews mentioned issues with cleanliness in the rooms, slight disappointment noted.
Service
9.05/10Numerous mentions of extremely friendly and helpful staff, overall satisfaction expressed.
Location
9.05/10Consistent praise for the strategic location, very convenient for sightseeing.
Room Quality
8.55/10Generally good feedback but some mentions of the rooms being dated or with lighting issues.
Amenities
8.55/10Amenities were satisfactory, though the condition of some features was noted as needing attention.
Value for Money
8.55/10Overall good value was expressed; however, some specific concerns about certain room features.
Food and Beverage
9.05/10Positive feedback about breakfast quality and restaurant service.
Overall Experience
8.75/10Overall positive experiences, with some minor complaints that didn’t detract significantly.