Delta Hotels by Marriott Prince Edward

スタッフがとても親切。英語が苦手な私に、Google翻訳アプリを使って丁寧に対応してくれました。

The hotel is great and the location is perfect

The A/C was a little loud.

Location View to the harbour Check in & check-out procedure was quick and efficient

Restaurant service is a disgrace. Appallingly slow. Breakfast we were placed at one end table and forgotten about. No salt/pepper on the tables, did not return to take our orders so we got the Buffett, didn’t bother to ask us for tea, and by the time they finally delivered it, we had to leave for our tour. Second morning again very slow service. Lots of very young waitresses with no obvious supervision or coordination. The lady on the table next to us was so incensed at the delay in getting her breakfast, she demanded a refund. The bathroom has no ventilation so smells lingered. The taxi ordered through the hotel to take us to the airport turned up 10 minutes late - no apologies; perhaps not the hotels fault but it didn’t help. Grossly overpriced for the facilities and service.

Location location location. Fitness centre was nice and well equipped. Sauna was great. Pool was good too. Water machine was available in the fitness center so we could fill our water bottles. They serviced the rooms and refilled water and coffe, which was nice. Underground parking on hotel property. Rooms were big, view was nice, big closet. Staff was very friendly, both reception and service.

We had booked for 4 people, and were surprised to only find 3 sets of towels in the room. Obviously we raised it with the hotel and they fixed shortly, but why so careless though?! The headboards on the beds were dusty.

La proximité de l’eau et du centre-ville, restos et magasins.

Douche défectueuse.

Le personnel au petit soin

Rien

早餐很棒，員工也非常友善。

備品不足。床的尺寸不大。

L’hôtel était très bien situé, les lits étaient confortables et le restaurant pour déjeuner était excellent ($)

Il y a eu un malentendu avec le prix du buffet pour enfant, on nous a dit que c’était gratuit pour les enfants de moins de 5 ans et le deuxième jour on nous l’a chargé et la personne à l’accueil nous a dit que ce n’était pas un rabais, donc à ce jour nous ne savons pas la finalité, mais c’est un détail. Sinon l’entretient la première journée semblait avoir été incomplet puisqu’il manquait le tapis de bain et il restait un savon utilisé dans le porte savon.

Location.

Common area and dining area need updating. Parking access.

Really enjoyed the amazing view of the harbor and HUGE room at this hotel! The window seating was so awesome (cushioned bench, it was great to see the Canada Day fireworks!) So many great shops/restaurants less than 5 min away. Anne of Green Gables Heritage House about a 45-50min beautiful drive. My 5th grade self thanks me! :-) I would just ask that your front desk staff be better trained on what Bonvoy Elite benefits guests get - I was told wrong information and then at the very good restaurant at the hotel, given totally opposite information, and the restaurant was correct. Friendly and helpful staff, esp Mohammad and the maintenance staff that helped us open our locked room door through no fault of our own. Would stay here again!

The gym, spa, pool, and workout facilities were fantastic, plenty full-sized and spacious, never crowded, and perfect for staying active during our trip. But the real highlight of our stay was Sevete, our housekeeper. Every single day, she created the most adorable towel animals as a surprise for our two daughters. Our girls would race back to the room each afternoon just to see what new creation was waiting for them, it turned a simple hotel stay into a daily source of pure joy and excitement for them. That kind of thoughtfulness and attention to detail is what turns a good hotel into an unforgettable one. We left with wonderful memories, and our daughters are already asking when we can go back. If you’re traveling with kids, this hotel goes above and beyond to make the whole family feel special. Highly, highly recommend!

Loved our experience at the Delta while partner attended a conference. Went out of their way to accommodate us with our young child. Waterfront restaurant has excellent kids and adult meals. Pool is large and good temp. Able to switch from provided pack and play to cot when felt it was more appropriate. Staff has been friendly and approchable. Great location

We stayed at the Delta hotels by Marriott Prince Edward Island for two nights in June. All in all, the hotel was delightful. All staff were courteous and helpful. Keep in mind that like most other Marriott properties, you will pay a hefty price to park a car. The room itself along with the amenities, met Marriott standards with one exception. Housekeeping left quite a bit to be desired. Upon entry into the bathroom, we found three hand towels haphazardly hanging on the rod and one of three bath towels that was not rolled like the other two. This left us unsure whether these were new towels or the towels used by the previous guests. Quite disconcerting. Then, the next day, housekeeping never even bothered to come to the room at all. And no, the “Do not disturb” sign was not on the door.

Our room had a nice waterfront view. I love watching the action on the waterfront and being part of it too. There is boardwalk all along the delta, leading to Peakes Quay and little shops. It is close to Founders Hall which also has shops. We had a interconnecting door on our room which was not soundproof, so you can hear your neighbour in next room. Staff were wonderful. We rented a car and went to the white sand beaches PEI has. We dined at few local restaurants. Delta is located in excellent location for tourists like us. We enjoyed our stay.

I had a great stay there, rooms were clean and service was fast

We had a great stay. Lovely friendly reception. We tried to get a room without an inter connecting door without success - so had 2 nights feeling like we were living with the people in the next door room - not very sound proof! But our room was comfortable and so was the bathroom - clean and spacious.

Location is great Fitness centre is good,view of the harbour very nice.

Our room was very clean and comfortable. However some of the areas are looking “tired”. The window seat cushion is quite sun bleached and held some stains. Spilled drinks, water but certainly doesn’t look great. The carpet is also looking a little worn.

Great location, on waterfront and very central on the main street. Nice views from 8th floor. Very comfortable and spacious rooms Very nice swimming pool, jacuzzi and saunas Bar lounge area very comfortable and open until 11pm Underground parking available. Staff are very friendly

Kids pool currently closed

I loved everything about the hotel. The location and convenience. I loved the fitness centre and the restaurant. I especially liked how all the staff was so friendly.

Beautiful building, great location, professional staff, clean facilities

Waffles were only on kids menu

Booked a King room, but received a double Queen instead and when I went back to reception was told they didn't have enough King rooms because of a conference. Request for extra towels through the app took only 15 minutes. Lots of counter space and good lighting in bathroom. Fluffy towels but they smelled very chemically. Adjustable showerhead, but water pressure wasn't very good. Scratchy Kleenex. No issues with housekeeping. Poor lighting in room as is typical in hotels. App doesn't allow (unlike the app at other Mariott properties) pre-ordering room service such as breakfast for a particular time. Reasonable delivery fee for room service. Dinner arrived within 30 minutes. Water's Edge (restaurant on site) - Floors were sticky and the bench seats had crumbs all over them. Ate in for breakfast and had room service dinner. The buffet looked decent but I didn't notice it until I'd ordered off the menu and it curiously wasn't listed as an option on the menu. Small tea pot but server refilled with hot water halfway through. Food came quickly, within 20 minutes. Mushroom omelette was okay, just cheddar and mushrooms. Salmon was a small portion of fish and vegetables which was disappointing for the price ($34), but had a decent taste. Tiramisu had too much whipped cream and not enough biscuit.

Great location. Clean. Good gym.

The wifi was not good and I had to use data from my phone.

Good location

Bedding is so thin and cold. The rooms are dirty.

Breakfast was expensive. Good location - close to shops and restaurants. Our room was facing the water… nice view! The room we booked was not available when we arrived so they gave us an upgrade and a discount on the room. Front desk and cleaning staff were friendly and kind.Thank you very much.

The decor in our room was a bit older, but it was comfortable.

The location is very central the centre of the city. Food was excellent in the restaurant.

Waters edge restaurant was amazing

The shower didn't work correctly and the fridge wasn't working in the room.

This is the best hotel we have ever stayed at. Front desk was on a scale of 1-10... a 10+.

朝食がおいしかったです。プールも家族で楽しめました。オーシャンビューの部屋の眺めが良かったです。

雨が激しく降った際に、窓の天井から雨漏りしていました。

Everything was smooth and the staff did an amazing job making us feel welcome.

The cleanliness and comfortable bed

The size and location of the room

Loved the location

location

super expensive in comparison to what it offers

The hotel is in a good position near the waterfront. It is very big in comparison to everything else in Charlottetown and not the most attractive building from the outside, however the public areas are clean and smart and our room was big, quiet, comfortable and spotlessly clean. The check in was okay although help with our luggage would have been appreciated. We didn’t know whether we could access the underground car park before checking in and the doorman didn’t seem to know. He wouldn’t let us park in front of the hotel whilst we went inside to find out what to do, as he said he had a bus party due. Instead he made us unload our suitcases kerbside and my husband had to find somewhere to park on the street, whilst I checked in. The doorman took two of our cases inside but left the other two outside for me to manage. It transpired that we could have gone directly into the car park without having to check in first. Breakfast is a choice of buffet or ordering from the menu. It was average but the staff were cheerful and enthusiastic. It’s worth noting that lots of coach tours use this hotel and this did cause us a bit of an issue at breakfast one day, when two coach loads of people were filling the breakfast room and we had to wait for a table.. All in all an enjoyable stay in beautiful PEI.

The breakfasts were very good. The view of the city from the room was beautiful.

Location

For the cost of the rooms, the decor was tired. Not the caliber I would expect

Great hotel

Overnight stay and did not have dinner or breakfast. Large car park in basement and appears to have everything you would expect. Go to the market by the harbour if there on a Sunday.

Our stay at the Delta Hotels by Marriott Prince Edward was marked by comfort, cleanliness, and a prime location. The hotel sits right on the waterfront, just steps from Charlottetown’s historic streets, shops, and restaurants. The room was spacious and well‑equipped, with a nice water view. The staff were consistently warm, professional, and eager to help, making check‑in and daily interactions a pleasure. The indoor pool, the fitness centre, the on‑site restaurant added convenience, and the overall atmosphere felt both friendly and welcoming.

While the experience was mainly positive, there are a few areas that could be improved. Guest rooms do not have in‑room safes, and although the hotel apparently offers a secure storage room, the process for using it wasn’t clearly explained. Underground parking is available but comes at a relatively high daily rate, and the garage itself could benefit from some renovation to match the hotel’s otherwise polished feel.

The location is very convenient for the theatres and restaurants.

Quick, efficient check-in/check-out. Good location. Quiet.

Very convenient, close to alot of restaurants

Had a wonderful stay at this hotel. The room was clean and comfortable, the amenities were well-maintained, and the staff was friendly and attentive throughout. Location is great and you have good shopping and dinning options close by. Great overall experience — would definitely stay here again.

The hotel overall is nice and the rooms spacious but the bathrooms need a refresh.

Overall this is a decent hotel. Where it falls apart is the price for a night. At over $600.00 with tax, this property has no redeeming qualities that separate it from any other standard two queen bed hotel room in the $200 or so range. The details that I notice that lower my appreciation in the room are, a low end tub and faucet. The main door leaking light as it doesn't close tight and therefore allows sound to enter. Only two creamers for the coffee. Paper coffee cups that don't fit the machine very well. Our coffee machine didn't work properly. No bar fridge. No Delta bathroom toiletries for us just bottles on the wall, no slippers or robes etc etc. For $600 plus dollars... Breakfast was not included and we didn't know that. Cost $25.00 each for a mid level breakfast. Decent but again for $600.00 plus per night should have been included and much nicer. So overall, nice place, good staff but way overpriced.

We had a wonderful visit to the area.

Great location and hotel

Property was conveniently located, great views from room, close to dining and shopping, attentive and helpful staff, convenient secure parking

We had a great stay! Beautiful room with a great view of the downtown city :)

Great location! It was clean and had comfortable beds

I loved staying at this hotel in Charlottetown. It was near the water where there was COWS icecream and little shops. The parking was convenient as well and the staff were so friendly. I had one unfortunate thing happen where my room wasn’t cleaned by 4pm. I could tell a staff visited because the $10 tip I left behind was gone. My family and I couldn’t rest after a long day. Luckily, the front desk took care of it right away. This is the first time this happened to me and I’ve stayed at Marriott chain my whole life (over 25 years).

Worst hotel I’ve ever been to. The staff was rude they did not clean the rooms. Other guest were complaining about how awful the staff was. The worst was when we left an item that a dead relative gifted to us , they threw it out and hung up on us. We had to call back 3 times to even get information about our lost items. NEVER GO HERE

Des frais exagéré

Lots of great places to eat

Staff were so helpful and friendly. It was also very comfortable.

Nothing, all good.

For $700 a night, to say “disappointed” is an understatement. First we tried to book TWO rooms, both said they were available, once we put the credit card info in only 1 of the rooms were actually available and my group were split up. Then one of the receptionists were horribly rude. They gave us a key to SOMEONE elses room!! We walked in on a couple and when we went downstairs the staff said they “didnt know” how that happened. once we finally got into our appropriate room their was a message in the fridge with a bottle of champagne for a different guest. Overall I’m disgusted with this hotel. From the outdated rooms, to rude staff, to overall experience. Do yourself the favour and never stay here!!!

We stayed in this hotel for two nights during a tour of the region. The location is excellent - close to the waterfront, boardwalk, and the shopping district. We had a nice 3rd floor room which was very clean, quiet and comfortable. The shower was inside a tub. There were no grab bars and no safety mat inside the tub. This is a very large and busy hotel also connected to a convention center. Breakfast was served in a large dining area with several rooms off of the lobby. Breakfast staff members were very attentive and the food selection was excellent.

Fantastic hotel for families. Highly recommend.

The carpet in the rooms are dated and smelly

The perfect location in Charlottetown! The hotel staff is incredibly friendly and professional.

Staff was very friendly and helpful. Rooms were a nice size.

Excellent location!

We enjoyed a lovely two nights stay at this hotel. It was so close to the waterfront and all the great attractions and shops. We also used it as a base to drive one day to Cavendish Beach and had a green Gables. The breakfast was great, and staff were super friendly and attentive to our needs.

.

The location is near dining and shopping spots. It’s very convenient.

A beautiful view of Charlottetown Harbour

The hotel is situated in a convenient location, near downtown and the harbourfront. The hotel had a nice bar and fairly large pool—the rooms were cleaned daily. The rooms were large and nicely decorated. The breakfast was of only average quality. I would recommend going elsewhere unless you are in a hurry.

The team at the Delta in Charlottetown is incredibly friendly. They were able to help my family with a few minor concerns we had with ease. The location of the hotel makes everything we needed a short walk away. The workout and pool areas were very nice and well maintained. We've stayed there a few times and plan on going back!

Excellent service, quality and located.

This property is close to all amenities for our needs. Saw a few shows in the area, walked the water front, shopping and had supper all within walking distance and can’t forget the great Cows Ice Cream. A must have!!

The hotel is close to the wharf so handy for the shops harbour and the restaurants We used the under car parking which was super handy there are other car parking spots nearby too might be slightly cheaper ours was 22 dollars per night Staff very friendly Our package included buffet breakfast Great choice of fruit and hot meals too

Very nice. Great location.

Hotel is in dire need of an upgrade and a good scrub. The lobby and hallways felt like I walked back into 1992. The room was ok other than the carpets and walls were dirty. I had to put towels down in front of the door to block the 1” gap that was letting in light and noise from the hallway. The pillows were super lumpy. Not worth the price. I’ve stayed at way nicer hotels for a lot cheaper. The only thing going for the hotel is the prime location.

As explained by other reviewers this place is old and outdated. The ambiance in the lobby is more damp and dark which is opposed to the lighting in the picture. Some room ceilings have openings and overall the carpet in the whole hotel is stained and smells.

For the price we paid, we were extremely disappointed. TV wasn't working, clogged bathtub, used soap bar when we went to the bathroom.

Great place to stay

The staff was very friendly, and the location was great.

Nothing in particular.

Good

The hotel was ok. The rooms were spacious. The breakfast was gross. The staff didn’t know about the laundry

Very good hotel, very clean, great location. The staff was very warm and welcoming. We stayed for four nights. Our special thanks and appreciation to the reception staff Rowena, Travis and Ananya. Also thanks to Yevette from housekeeping. You all made our stay comfortable and enjoyable. Certainly recommend this hotel.

Like the new ambiance of the lobby and good staff service

Nice

First of all, the check in is at 4 pm. We arrived a bit early, they could have accommodated us because they were checking if we were a member. Also they told they would call us if was available. Till 6 pm, no one bothered to call us. The toiletries facilities were not that great. We had to request for shower caps etc. also wnated to