貯金塚
貯金塚, Daimon Avenue, Shiba Daimon, Minato, Shibadaimon 2-chome 105-0012, Japan- Memorial
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Convenient Location and Comfortable Accommodation
Shiba Park Hotel, located just minutes away from Onarimon and Daimon Subway Stations, offers spacious rooms with modern amenities including free Wi-Fi. Guests can relax in air-conditioned rooms and enjoy the convenience of a private bathroom.
Explore Tokyo with Ease
With JR Hamamatsucho Train Station nearby, guests have easy access to popular landmarks such as Tokyo Tower and Zojo-ji Temple. Direct links to Akihabara and Asakusa make sightseeing a breeze for visitors.
Relaxation and Dining Options
Guests can unwind with a Shiatsu massage or seek assistance from the tour desk for sightseeing plans. The hotel also offers a Chinese dining experience at Peking and a delicious buffet breakfast with both Western and Japanese options.
Book your stay at Shiba Park Hotel for a memorable and comfortable Tokyo experience.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
In-room amenities
1 King Bed
226 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 50-inch HDTV with digital channels
Food & Drink - Refrigerator, electric kettle, and room service (limited hours)
Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Shower/tub combination, slippers, and free toiletries
Practical - Safe and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
21 m2
In-room amenities
1 King Bed
344 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 50-inch HDTV with digital channels
Food & Drink - Refrigerator, electric kettle, room service (limited hours), and free bottled water
Sleep - Memory foam bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
In-room amenities
Sleeps
Up to 6 guests
3 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
32 sqm
In-room amenities
Sleeps
Up to 5 guests
3 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
32 sqm
In-room amenities
Sleeps
Up to 5 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), 2 Bunk bed (Variable Size)
Room details
22 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 6 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
44 sqm
In-room amenities
Sleeps
Up to 6 guests
3 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
44 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Personale molto gentile e disponibile
Everything good. 😊
Location and very quiet.
Goede bedden, stille kamers, mooi, viersterrenhotel dat zijn sterren waard is
Hospitality
Very nice hotel, spacious rooms. The location is very convenient, close to the Daimon metro.
-
Quiet location near a lovely park and train lines. I also really loved the vegan dinner in the restaurant the first night I was here - a beautiful meal - well done!
Bed a little firm for me but otherwise a nice compact room with everything you could need.
Great location, great hotel, great rooms and shower for me is a perfect place to stay when visiting Japan
Super kindly staff
Not providing bottles of water!
Great location in the heart of Shiba Park the Shiba Park Hotel is a gem! The room was spacious and comfortable (we had a Junior Suite) and whisper quiet. The hotel has an amazing ‘book theme’ where each floor is dedicated to a different genre (architecture, music, design etc) and has its own mini library on that floor. The lobby has its own lending library as well as 24/7 coffee machines. There is a train station a short 5 minute walk from the hotel.
Nothing
The common areas with books and games are very comfortable and offer a nice means of relaxing.
Lovely aesthetics and great location, close to so many things and stations for easy access everywhere
Bed was a little hard but otherwise loved everything
We stayed in a small family room with a double and a bunk bed, all extremely comfortable! Staff were very friendly and helpful, and we really appreciated the snacks and coffees in the lobby. This was an ideal first stop for our two week Japan trip, suberb location - we walked to Tokyo Tower on our first night, the area felt very safe.
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The location was pretty good, right between two transit lines, one being the Mita Line and the other the Asakusa Line. The hotel was clean and the staff was very friendly, greeting us every time we left and re-entered the hotel.
Every thing was perfect, very helpful and welcoming staff from the beginning to end. The room was very clean and at high standards
Overall high quality
best hotel from my trip in japan, super clean,, modern, location was perfect quiet and still close to all. Staff are just PERFECT and they are super attentive to help, i almost did not want to leave tokyo because of them Breakfast is perfect . rooms are not that big but if you have a lot of luggage they storage for you, so it is ok, Amenities from the beggining is perfect thanks for all
Best hotel i stayed from al my trip to Japan, so far from our arrival to our leaving they took care of the request asked and those resolved questionn and help us to do the proper transfer . they help us with all luggage and help us to trasnportate and wlak wit us to the station but the service was beyond my expaction . Real high end service, make you feel at home and I like that Amazing breakast, excellent location and excellents bed
please considere bigger room asnthey have precesie it the size
Love the atmosphere and the breakfast. Staff were also very kind and helpful.
Bed was a little stiff
Everything is fantastic!
The room is a little bit small.
Sono stata in questo hotel nel mio primo viaggio in Giappone 10 anni fa, ho deciso di ritornarci e non sono stata delusa. Ottima posizione a due passi dalla Tokyo tower, personale cordiale e molto attento, colazione molto buona e struttura e stanza molto pulite.
Das Hotel liegt zentral. aber sehr ruhig, man kann sogar Nachts das Fenster öffnen, wenn man will. Die Einrichtung in den Zimmern/Bad mit viel PVC ist Geschmacksache, aber alles sehr sauber. Der große Pluspunkt: Das Frühstück, das keine Wünsche offen lässt. Im Hotel auch gutes Restaurant.
Klimaanlage ziemlich kalt im Restaurant eingestellt, etwas zugig. Bei direkter Buchung teurer als über booking.com.
Extremely nice staff, very good breakfast, good location near the subway and restaurants
It was impressively maintained and very clean. The staff we always ready to assist with all requests.
For a vacation trip seemed to be distanced from the major attractions/wards. More suited for business type trip.
It is close to Tokyo tower, tube stations and close to Ginza
A little bit too small, can’t really open my suitcase
Bardzo podobał się hotel w bardzo dobrej dzielnicy . Blisko metra blisko atrakcje turystyczne . B dobre śniadania . Polecam
Comparable, thoughtful amenities, clean, friendly staff. We were very happy with this hotel.
Nos encantó el hotel, estaba muy bien cuidado y ubicado. La limpieza era excelente y el personal súper amable y atento en todo momento. El desayuno nos encantó, era muy completo. Si volvemos a Tokio, sin duda repetiremos.
Nada
フロントでの、フリードリンク、おつまみや有料アルコールはリラックスできてよかった。朝食バイキングもおしゃれて美味しかった。
少し手狭な感じがした。料金にしては良かった。
L'emplacement de l'hôtel proche de lignes de métro, la taille de la chambre et le cadre de l'hôtel (bibliothèque, etc...).
Beeindruckende Aussicht auf die Stadt!
Location. Breakfast and rooms were amazing. Staff pleasant and helpful
Positioning near Tokyo Tower and the train station - beautiful lobby and facilities
The location is fine
The room need renovation. It’s old
Colazione eccezionale, sia giapponese che internazionale. Posizione molto vicina alla Tokyo tower. Metro a pochi minuti a piedi.
Nulla
I extended one-day and paid the fee they provided, however an hour later i received a call and asked me to come down to lobby so they could charge an extra $18 as staff made an error. You would think they couldve waved that fee
La ubicación del hotel es muy conveniente ya que tiene una estación de tren cerca, también el servicio desde que llegamos, muy atentos. También probamos el servicio de desayuno, muy completo y agradable para mi y mi familia.
Nada
Love this hotel, everything wqs greaf. Excellent value for money.
Nothing
In a special place, very central in Minato -Ku,a historical Hotel ,I think one of the best from Tokyo.It was an amazing experience,we spent a quality time,personal very kindly, very carrefully,restaurant have a very best food,foyer with books it was for us extraordinary.Congrats!Domo arigato gozaimasu!Saionara!
Ok🤗
お迎えや、チェックアウト時の荷物預かりも、こちらから聞く前に気遣って頂いて心地よかったです。
特にありません
J’ai aimé le personnel qui était agréable, gentil, et souriant. L’établissement est bien situé près des gares.
Seul désavantage qui est pas mentionné et qui je trouve fait beaucoup est qu’ils sont écologique alors j’ai pas de problème avec ça mais la sécurité n’est pas garanti dans l’hôtel car n’importe qui peut rentrer dans l’hôtel et dans le couloirs des chambres. Ensuite, ils nettoient tous les 2 jours je trouve que c’est pas très correct vue le prix qu’on a payé et en plus c’est pas forcément toujours aussi propre.
Great location, great staff, beautiful hotel
Only 2 washers and 1 were broken making doing laundry in the hotel very difficult.
It was an intimate boutique hotel, wonderful staff and great breakfast
Very small bathroom, the shower rail hung over the sink and being 6 foot tall we both hit our heads on it repeatedly, and the toilet was right next to the sink. No place to hang towels it was so small.
The hotel itself was great.
The room pictures were a bit misleading.
Beautiful place ❤️
Hotel molto curato, camera spaziosa e servizio impeccabile.
La colazione un pó cara rispetto all'offerta. In particolare si suggerisce di migliorare la colazione dolce, sia aumentando offerta che attenzionando la qualità delle brioche.
Close to gardens and tower on 1 side and close to shops and restaurants on the other. Also 2 metro stations close by. The book nooks on each floor were cute.
Triple room a bit small especially with luggage.But fine for a short stay.
Camera molto piccola anche per gli standard di Tokyo. Bagno minuscolo tipo nave da crociera. Colazione costosa, meglio fare 100mt e godersi un ottimo breakfast a Le Pain Quotidienne
Personal freundlich, höflich. Lage sehr gut. Gutes Frühstück. Gute Betten. Wir haben uns im Shiba Park Hotel wohl gefühlt obwohl das Hotel etwas in die Jahre gekommen ist. Schöne Lobby unten und im ersten Stock.
Die Standard Zimmer waren nicht schön. Es roh muffig, der Teppichboden war alt , die Wände voller Schrammen. Wir haben nach einem Upgrade gefragt und das zweite Zimmer war viel besser .
色んな書籍があり、ホテルっぽくないところ
外国人には絶対好評なんだと想像しますが、夏祭り期間だった事もあり、ハッピがなんとなく、違和感でした。
The rooms are on the smaller side (21sqm / 226sq ft), which is worth knowing ahead of time, but they were clean and comfortable, and the beds were great. As an eco-friendly hotel, housekeeping only cleans every other day - a nice touch for anyone conscious about sustainability, and the rooms still felt well maintained throughout our stay. The location is very convenient, just close to the train station and many convenience stores. What really made this stay memorable was the service. My mom had an incident while we were out on a tour, and the staff went above and beyond to make sure we were comfortable and well taken care of afterward - it meant a lot to us. A couple of staff members deserve a special mention. Mr. Kosaka was wonderful - he helped us with everything from the restaurant to the lobby to our luggage, always with a smile (and his hair was always perfect too!). Mr. Makoto at breakfast stood out for his attentiveness - he was incredibly polite, anticipated our needs before we even asked, and even made the effort to learn a few Spanish phrases to connect with us. It’s these small, genuine gestures that really elevate a stay, and his warmth and professionalism made breakfast one of the highlights of our mornings. Mr. Makoto was very professional and attentive. Breakfast itself offered a good mix of Western and Japanese dishes, good quality throughout, though it did get a little repetitive by the end of 6 nights. The overall atmosphere of the hotel is classic yet elegant, and everything felt spotless throughout our stay. Overall, a great stay with truly outstanding service. Highly recommend!
スタッフが親切、丁寧。 大きすぎないホテルで、落ち着けました、 お香の香りが👍 チェックインの時、冷たいおしぼりを渡してくださいました💗
Csodálatos szálloda, bőséges reggelivel, segítőkész személyzettel.
Minden rendben volt, csak ajánlani tudom.
Clean and the interior design is beautiful!
Factory like staff and breakfast can be improved. The breakfast areas brings food in small portions at a time and guests are almost dashing for the last few, then they refill but in small portions and you have to queue constantly.
Unique and quirky hotel, beautifully maintained
We stayed in August 2026, a family of 6 (2 adults, 2 teenagers and 2 10-year olds). We booked 2 triple rooms with breakfast. The rooms were average size but there was room for opening our luggage. There were 3 beds that were all very comfortable and spacious with new linen and sleepware. The cosmetics and amenities (coffee maker, fridge, hair dryer) were also excellent. We had breakfast at the hotel as well that was a combination of western and japanese food and it was indeed very good, with a big variety and excellent fresh fruit among other things. The location is near the Tokyo Tower and a 25 minute walk to Ginza which for us was ideal. There are 2 train stations just a 5-minute walk that connect the area easily to the main sites of Tokyo. There is a family mart just a few metres away and the hotel is tucked in a quiet street. The library aspect of the hotel is amazing and we did take the opportunity to browse through the vast number of books, that were also available on all floors. There is a washer drier room as well that can be very useful and you get unlimited juice, coffee and tea along with nuts and dried fruit at all times at the reception. Staff were excellent, we were able upon check-out to leave our luggage at the hotel until the afternoon when we had to go to the airport. Overall, i would definitely stay here again.
Had one night stay , staff super nice and helpful would recommend.
Très bel établissement, très agréable et des lits confortables. Petit déjeuner de qualité et un personnel disponible et très agréable.
Excelente biblioteca temática de libros
Excelente hotel e pequeno-almoço. Dos melhores ovos mexidos que comi.
Podia ser mais central em termos de localização. Quarto podia ser mais espaçoso.
Staff was exceptionally professional and kind. Location is excellent and it was spotless clean. We loved the amenities and free snacks/drinks in the lobby. Though the room is small — it’s Tokyo — it was comfortable. Highly recommend!
All the amenities in the lobby available for all guests such as coffee, tea, juices, and dried fruit All the books
The location was fantastic for me. In the heart of everything. The amenities also covered any and every need I could possibly think of.
There isn't anything that I did not like. It was a great stay.
La habitación grande, tiene una sala de lectura a disposición de los huéspedes, excelente desayuno, personal muy amable y atento
Nada
Everything
Everything
We loved everything about our stay! The staff were extremely friendly and helpful, the room was clean and comfortable
nothing
Pokoj měl výhled na zeď.
주변 지하철역이 가깝고 조용하고 편의점도 근처에 많아 좋았습니다
Frühstück war im Vergleich sehr teuer aber gut. Jeden Tag das gleiche Sortiment.
Toilette hat leider die ganze Zeit gestunken. Fotos bei Booking sind leider schöner als die Realität. Betten zu hart.
スタッフさんの対応がとても良かったです。 朝食ブッフェ最高でした! 落ち着いたホテルです。
特には思いつきません。
Petit déjeuner ! Chambre confortable. Proximité des métros
Manque de rangements
Das Personal war sehr nett und zuvorkommend. Das Hotel ist schön ausgestattet, schöne Büchersammlung, gemütliche Lounge mit gratis Getränken. Geschmackvoller Empfangs-&Aufenthaltsbereich.
Das Zimmer war recht beengt, es gab wenig Stauraum für Kleider und Koffer. Die gesamte Zimmerausstattung wirkte abgenutzt, der Teppichboden alt. Das Badezimmer ebenso, und vor allem hatten wir nach einem Bad eine Überschwemmung, im ganzen Badezimmer stand das Wasser (defekter oder verstopfter Abfluss?). Konnte spätabends auch nicht mehr behoben werden, deswegen haben wir selbst mit zusätzlichen Handtüchern sauber gemacht. Ein Umzug, der uns angeboten wurde, war uns zu stressig so spät am Abend.
Stayed at Shiba Park Hotel in June this year. I can honestly see how this hotel frequently ranks so high. It was definitely the cheapest amongst all the places we researched and I wondered if there was a reason for this. The hotel rooms are spacious, clean and very comfortable. Great selection of toiletries too. Breakfast was also amazing as well as the snacks and hot drinks available at no extra cost in the reception. The hotel even securely held our luggage when we went off to South Korea for a couple of days. All in all, it was a top pick and given the chance I would go back in a heartbeat. 8 minute walk to one of the larger metro stations with easy and cheap transport to Haneda and Narita Airports.
Nothing to dislike as hotel was perfect.
El hotel es hermoso, muy bien ubicado y el barrio es súper tranquilo
Well located close to Shiba Park, Ginza and everything downtown and kept immaculate. Great mattress
The toilet had a constant unpleasant smell. The racks to hold the luggage were too small and unstable. The pillows were not best and did not provide enough support
房間很棒,適切的提供旅人的需求。一切都很舒服,附近就有便利商店,交通也很便利。
沒有
Bardzo dobre usytuowanie hotelu , blisko metro . Dobre śniadania .
Desde que llegamos la atención fue excelente, muy atentos en ayudarnos y absolver todas nuestras dudas. Instalaciones en buenas condiciones y ubicación conveniente. Mi familia disfrutó mucho su estadía!
Todo estuvo bien!
Das Hotel wirbt mit Fotos, die besser sind als die Realität. Die Begrüßung und der Empfang sind nett und hilfsbereit. Dann hört es aber auf. Das Hotel ist die Jahre gekommen. Mann muss aufpassen, dass man nicht über kaputte Teppiche stolpert. Die Reinigung des Zimmers ist halbherzig. Tücher werden nicht aufgefüllt. Schubladen werden offen gelassen, Tee fehlt.. . Usw. Das die Reinigung nicht täglich ist, ist Eco. Frühstück ist für japanische Verhältnisse gut. Aber jeder Tag eine Woche lang das gleiche. Ich habe nicht verstanden, warum Saft an der Rezeption nur zu bestimmten Zeiten angeboten wird. Am Abend, wenn man ins Hotel gekommen ist, war es nie da. Andere Hotels in Japan sind da besser und bieten unterschiedliche Getränke rund um die Uhr an. Insgesamt eher enttäuscht. Die Zimmer haben eher Jugengherberge-Atmosphäre. Harte Betten und im Zimmer für 3 Erwachsene nur ein Mini-Kinder-Sessel. Wir waren schon in vielen Hotels in Japan und im Vergleich war es sehr teuer und den Preis nicht wert.
zentrale, ruhige Lage
清潔で落ち着いた感じがして良かった
駐車場の利用料金はホテルに払わないほうが安かった。 時間により駐車場に支払いしたほうが安い
Hotel bien situé chambre spacieuse et confortable Très bon petit déjeuner Personnel très avenant
Climatisation trop forte dans salle du petit déjeuner Manque un bar
This is our second stay at this place. Great location, professional staff, great options for laundry and cooler water. Really appreciated the fact that the hotel is environmentally friendly. Options for public transport very good. Convenience stores around and quite neighbourhood.
Staff very polite and friendly
Not enough vegetarian food
Great location, professional staff, great options for laundry and cooler water. Really appreciated the fact that the hotel is environmentally friendly. Options for public transport very good. Convenience stores around and quite neighbourhood.
No closet or shelves at all. The bathroom is tiny and has no window, so there are issues with ventilation, especially if cleaning is every 2 days—first 3 days: no cleaning at all.
We liked the breakfast and the cleanliness of the hotel.
It was a bit farther location-wise to the sights we were going to so did require a bit more planning and time.
Top place!
Great for family!! Big rooms
Loved it all
スタッフの親切な丁寧な対応 綺麗な部屋
フロント受付場所が分かりにくい…。
設備もスタッフも利用客も落ち着いています。穏やかな気持ちで過ごせます。 レストランの食事は美味しく、スタッフの方もとてもおもてなししてくださいました。
ダブルベットよりもツインを増やしてほしいです。
The Shiba Park Hotel is a book lover’s dream. The whole hotel is library-themed, and if you fill out the pre-arrival survey, you receive a complimentary beverage of your choice (alcoholic or non-alcoholic) to enjoy in the library lounge. I really liked the audio tour that described the history and design of the hotel, and I would have loved to try some of the other immersive activities as well — like the kintsugi workshop, the traditional tea ceremony, or the local walking tour — but we ran out of time. I guess now I have an excuse to go back!
El personal muy atento.
Poco restaurantes cerca
Ein sehr schönes Hotel mit großzügigen Zimmern (für Japan). Das Menue am Abend hat uns sehr gut geschmeckt und das Ambiente war sehr angenehm. Ein sehr freundliches Personal. Top Lage.
nichts
Sakin bir bölgede ama birçok noktaya ulaşım çok rahat, metro yürüme mesafesi, özellikle dönüş için direk havalimanı ulaşımı rahat, sevimli bir otel
Great hotel, good access to metro lines as far as location goes. 5 to 10 minute walking distance from Tokyo tower. Amenities such as room cleaning and breakfast are great. Free umbrella on rainy days, free drinks and nuts at the lobby every day and restocked frequently. Good free wifi as well as a watercooler to fill your bottles. Very polite and helpful hotel staff. Rooms have plenty space.
2階に本がいっぱいあって良かった
僕的にはない
De locaties, heel dichtbij alles en toch een heel rustig gedeelte van de stad. Supermarktjes om de hoek. Heerlijke skincare producten op de kamer. Heel vriendelijk personeel.
Ontbijt best prijzig. 7eleven om de hoek had een heerlijk ontbijt.
Удобно расположен к станции монорельса, тихий район, хороший набор ванных принадлежностей
Не вкусный завтрак
I really liked the decor and design of the hotel. It is located next to multiple metro stations within a 10 minute walk. It was very clean and comfortable and the staff are very kind. As a solo traveller felt welcomed.
Goed hotel met vriendelijk personeel. Metrostation in de buurt.
Niks
The hotel room and lobby are memorable in a unique way!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.2/10Multiple guests explicitly praise cleanliness and tidy, well-kept rooms.
Service
9.6/10Consistently described as polite, friendly and professional across reviews.
Location
9.5/10Frequently noted as a great, quiet location with excellent metro access and close to sights.
Room Quality
8.6/10Rooms are described as spacious and pleasant by many, though some mention tiny bathrooms, ventilation issues and lack of closets/shelves.
Amenities
9.4/10Strong praise for library theme, free drinks/umbrellas, watercooler, laundry options and in-room amenities.
Value for Money
8.5/10Generally viewed as good value, but several guests note breakfast is pricey or meals limited, affecting perceived value.
Food and Beverage
8.4/10Breakfast and restaurant get positive mentions from many guests, though some report it was not tasty or lacked vegetarian options.
Overall Experience
8.8/10Overall very positive stays, with guests recommending the hotel for its staff, location and unique library atmosphere, despite a few minor service/room issues.