Starhotels Excelsior vs Similar Hotels

Some comments on noise and temperature control.

Some rooms were described as modern, but issues like noisy windows were mentioned.

Mixed signals: many guests find rooms modern, spacious and comfortable, but several note tired rooms, worn bathrooms, an uncomfortable pillow, and AC/noise issues that lower room-quality perception.

Generally good rooms, but some issues with noise and bed configuration.

Clean rooms noted in multiple reviews.

Some reviews mentioned that the hotel could be cleaner and had some issues with cleanliness.

Multiple reviews explicitly praise cleanliness ('Czystość', 'exceptionally clean'), though a few guests mention worn bathroom surfaces and occasional construction/early-morning noises affecting perceived room condition.

Some negative reviews mention issues with cleanliness and dust.

Great location near train station and easy walk to town center.

Many reviews highlighted the hotel's optimal location near the train station and city center.

Very strong sentiment: repeatedly described as excellent for train travelers, directly opposite the station and within easy walking distance of the historic centre.

Convenient location near the train station, though some concerns about the area.

Helpful staff and fast service mentioned positively.

The staff was frequently described as helpful and kind.

Consistently positive comments about friendly, helpful and professional staff (several named staff praised); service cited as a strong point across languages.

Staff mentioned as friendly and helpful in many reviews.

Varied quality of breakfast with room for improvement.

The breakfast was noted as delicious by multiple guests.

Breakfast consistently receives positive remarks and the on-site restaurant (Il Portico) is praised in at least one detailed review for quality and service.

Breakfast previously included but not mentioned now, with varying opinions.

Standard amenities with room for improvement, especially breakfast.

Some amenities were missing or not well placed, which was noted by guests.

Breakfast, on-site restaurant and parking garage are positively mentioned; AC works well for many but some guests reported it being too cold or hard to adjust.

Amenities were generally satisfactory with good breakfast options.

Mixed reviews due to parking and other charges.

Some guests felt that prices were a bit high relative to what's included.

Several reviews explicitly praise value ('rapport qualité prix', 'ottimo rapporto qualità/prezzo'); overall regarded as good value by many guests.

High benefit/cost ratio mentioned in reviews.