Piazza Santa Maria Novella
Quartiere 1, Florence, Italy- Square
Compare nearby stays with similar location, guest experience, amenities, and class.
Historic Location and Beautiful Views
Hotel Croce di Malta, a former convent near Santa Maria Novella Church, offers a serene escape in the heart of Florence. Enjoy stunning views of the city from the rooftop terrace, overlooking iconic domes and bell towers.
Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with free Wi-Fi and flat-screen TVs. Choose from rooms with garden views or even two private bathrooms. The mix of carpeted and terracotta tiled floors adds a touch of elegance to your stay.
Delicious Dining Experience
Indulge in classic Italian dishes at the hotel's restaurant and start your day with a hearty breakfast served until 10:00. Immerse yourself in the flavors of Italy without leaving the comfort of your accommodation.
Book now for an unforgettable stay at Hotel Croce di Malta and experience the charm of Florence firsthand.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
20 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide), 2 Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide), Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
1 Twin Bed
237 sq feet
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Bathtub or shower, a hair dryer, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Smoking And Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
Room details
22 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
2 Twin Beds OR 1 Double Bed
237 sq feet
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Bathtub or shower, a hair dryer, and a bidet
Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Smoking And Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 m2
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide), 4 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
40 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
It was a great location near to the train station and not far from all the main attractions
Nothing to say
Great location, excellent breakfast, nice swimming pool, friendly staff
Rooms are very dated, did not know we’d have a mezzanine floor with bed and bathroom upstairs
Great staff
The service was superb and the room was beautiful and spacious, with a great balcony. The location is worth it, and everything from sightseeing to great food was in walking distance. The rooftop is stunning, see photos!
We wished we were there longer
Central and close to the train station
Nothing it was good
Lovely staff , breakfast and roof top bar . Pool looked lovely but didn't get time to go for a dip. Great location would recommend.
Location , great breakfast, clean and modern
Toilet location and sounds when flushing toilet from bedroom
Excelente atención y ubicación
Breakfast staff and food were excellent as was the downstairs bar and service. Pool was another positive although well used. Proximity to all attractions was fantastic.
No food available after 3pm. Possibly could have a cold meat and cheese board that people could purchase with drinks that could be served from the bar.
Breakfast included in the price was actually very good. I can't have gluten or dairy but I was able to have a plate full of food and the breakfast staff also made me an iced coffee when all I asked for was a cup of ice! The pool area is nice with different seat choices - although $5 for a small glass of lemonade is a bit steep
I stayed in a room I didn't book, upon entry to my original room it smelt like sewage, like a public bathroom. I told the reception about this and they changed my rooms but it wasn't an upgrade, it was a downgrade I had a smaller bathroom, more dated room also when I had paid extra for my type of room so that was really disappointing.
Position
Location is fantastic, pool was a life saver!
Le charme a l’italienne, l’emplacement, les équipements
Rien à dire
My husband and I had an amazing stay at Hotel Croce Di Malta. The staff were friendly and helpful and the location was central. It was an easy walk from the train station, as well as to all the major sights within the city. The breakfast was wonderful with lots of variety. We were here during a heat wave so having a pool was a huge plus after a hot day exploring the city. Our evenings were spent with a glass of Prosecco on the rooftop patio enjoying the music from Piazza Santa Maria Novella - what a perfect way to end the day!
Nothing, we would stay here again in a heartbeat!
Colchão Café da manhã Localização
Muito difícil chegar com carro .
Habitaciones amplias y limpias
ארוחת בוקר טובה יחסית לאירופה.
הזמנו חדר מסוים וכנראה שידרגו אותנו לחדר משפחה אבל זה חדר זוועה עם שתי קומות שהייתי מעדיף לקבל את החדר הרגיל ולא לקבל שדרוג. באחד הימים ניקו את החדר והשאירו את הדלת פתוחה עד שהגענו.
Pool och takterrass
Alla trappor
a localização, o quarto, o café da manhã. A piscina não é tão agradável, é bem pequena com poucos lugares para ficar, mas no calor ajuda um pouco.
O pessoal da recepção nada simpático. Como o pessoal do café da manhã e da piscina. Eu esqueci um item no quarto quando fiz o check out. Escfevi um email no dia seguinte pedindo para eles guardarem para mim pois eu iria retornar a Firenze depois. Eles me responderam que nçao encontraram nada. Nunca se ofereceram para procurar, nunca se desculparam. A recepção é gentileza e cortesia zero.
People. The Room. Facility
Fantastic location, great staff, clean, everything we wanted
Air conditioning could have been better in our room, all the other rooms were good, our room had a bedroom mezzanine which was warm at night.
The pool was great to cool down after a hot day site-seeing. Breakfast was delish and staff was super helpful and kind. Rooms were really clean and comfy.
It does look a little bit old (around the edges) it looks more luxurious on the photos! Roof top bar is expensive and quite simple for what they charge.
the location is perfect. Great hotel with exceptional facilities. the pool and roof bar were amazing. Will stay here again
Basen i część wypoczynkowa. Bardzo dobre WiFi, klimatyzacja, bardzo smaczne śniadania.
Brak ekspresu do kawy w pokoju, łazienka trochę sfatygowana z zaciekami, łóżka mogłyby być bardziej wygodne.
Excellent location, friendly staff, pool for the afternoons & roof top bar with excellent views.
Mattress was too soft
Gut gelegen vom Bahnhof und natürlich auch zur Erkundung der Stadt. Pool im Garten war eine willkommene Abkühlung.
alles top top - Zimmer waren nicht modern, aber hatten alles was man braucht
Great location . Great staff. Comfortable room.
Placeringen er helt perfekt og i gåafstand til seværdigheder, restauranter og butikker. Super venligt og imødekommende personale og god morgenmad, hvor der aldrig manglede noget. Flot indrettet hotel med hyggelig gårdhave med pool og både af sidde- og liggepladser, så man kan kombinere sightseeing i byen med afslapning ved poolen. Gode senge og puder - og god mørklægning med skodder for vinduerne.
En smule bedre rengøring på værelset. Værelserne kunne også godt være en gjort lidt hyggeligere - men der manglede ikke noget.
Beim Frühstück gab es kein glutenfreies zuckerfreies frisches Brot
Das Schwimmbad und das super freundliche Personal
Magnifique hôtel très bien placé dans le centre de Florence, je recommande cet hôtel
Rien
Location and the pool.
Excellent breakfast, fantastic friendly staff, lovely room with new bathroom, great location ( €2 tram ride from the airport then 5 minute walk). Easy an access to all locations by foot. The added bonus of a pool in the city centre with poolside drinks service.
Nothing
Amazing place with the swimming pool that was perfect for refreshing after walking in the hot city. Also the rooftop was really nice with the view of all the important buildings of Firenze.
Smart hotel, good location for us Welcoming staff
All was good
Ideal location. The pool was bigger than I expected. The room was fantastic, we had 2 floors and a balcony overlooking the pool. Probably the nicest hotel we have stayed in so far.
The bathroom out by the pool could probably do with an update. The WiFi is not the best.
L’emplacement La gentillesse du personnel Le petit déjeuner
Ruime en schone kamers. Aardig personeel en fijne faciliteiten!
Die zentrale Lage
Das Zimmer war sehr heruntergekommen und nicht einladend
Grote kamer, zwembad, schoon, vriendelijk personeel, rooftop bar
Geen happy hour. Prijzige drankjes. Slaan van deuren 's nachts
Location, clean, staff excellent
Price
Loved that our two rooms connected to one another! Breakfast was great. Staff was friendly and personable!
Very central
Felt like we were not part of the hotel. Was on the top floor in the oldest part of the building with dirty carpets and chest freezer in the hallway.
E
The location and facilities were amazing. Within the city center yet you still enjoy the fact that you can just stay at the hotel swimming pool area to sun bathe or swim.
Great location, good sized room for our family of 6
Was great, a little dated in areas but we enjoyed our stay very much.
Emplacement très pratique. A quelques minutes de tous les sites à visiter. Personnel très a l'écoute. Excellent petit-déjeuner. Chambre faite chaque jour. Très beau rooftop.
Quelques détails d'entretien. Chambre au 5ème étage, moquette du couloir tachée et abimée et peinture des murs écaillée. Le liner de la piscine est décollé au niveau des marches d'accès. Attention aux glissades. L'hôtel nécessiterait un entretien un peu plus méticuleux.
De ligging van het hotel. Heel veel restaurantjes vlakbij en bezienswaardigheden op loopafstand.
Handdoekleggers aan het zwembad. Speciaal hotel gekozen om aan het zwembad te relaxen en geen enkele kans gehad.
Loved the pool and rooftop bar. The breakfast was the best we had anywhere. Very close to train station and perfect location for our needs.
The AC didn't seem to work properly in our room. They offered another but after moving multiple times during our vac we didn't want to pack up again. They did provide a fan, which was enough to keep us cool.
Beliggenheden og virkelig sødt personale
Der ikke mange liggestole ved poolen og man må ikke flytte stolene
The staff was outstanding. The hotel was beautiful and well-located. Excellent breakfast with many options. Large rooms and very comfortable beds. Beautiful large pool with plenty of seating around. Hotel roofbar was gorgeous.
The AC could have been a little stronger. It was 40 degrees celsius in Florence and our room could only attain 21-22 degrees. This was not a deal-breaker but room for improvement.
Good location, a second floor, nice toilets, two of them.
The AC was not that good.
Great location. Good airconditioning. Lovely breakfast. Great staff. Loved having a pool to cool off in.
A little dated facilities.
La piscina, la colazione e la camera rinnovata da poco. La cortesia del personale.
Alcuni punti del piano di ingresso andrebbero ripitturati
Emplacement très bien situé à 5 mn du Dome et du centre historique. Nous avons tout fait à pieds. Petit roof top avec très belle vue Piscine assez grande pour un centre ville ! Gentillesse du personnel qui nous a surclassé car sdb non refaite. Sans surcoût. C’est rare !
Friendly, attentive staff, excellent location.
Nothing
Morgenmaden var fin. Personalet fint.
Varm køleskab på værelset. Minus drinks🤨 37 grader på det tidspunkt! Gammel indretning på gangene.. Kunne friskes op - males og nye tæpper på gangene.
Piscine et emplacement
Mauvaise insonorisation de la chambre
The location was perfect! The staff was super friendly. The hotel was super cute. The rooms were basic but spacious and nice and ours even had a balcony. The valet parking was very convenient. The kids enjoyed the pool very much after a very hot afternoon. We all enjoyed the rooftop bar with the beautiful view. The breakfast had everything and was great. I would highly recommend.
Everything was great
Colleen didn’t sign out of Netflix
House keeping didn’t take out rubbish
The room we were in had an excellent view and the rooftop bar was an added bonus.
The air-conditioning was central so we could not make the room colder and we were on the top floor in a heatwave.
The bedroom was lovely it had a private balcony was large airy and comfortable
It’s very tired and needs a lick of paint particularly in the communal areas. The roof top bar was shabby the bar was pathetic seating dirty and damaged and yet they were charging top dollar for the drinks in comparison to far nicer hotel roof top bars. Plants were dead and It was always late opening and the staff were keen to rush you off approaching 10pm - offer the feature whole heartedly or not at all!
Andra gången vi är här, blev inte besvikna denna gång heller. Fantastiskt läge, fina rum, underbar personal!
Ideale ligging van het hotel, dichtbij station maar ook op loopafstand van de vele bezienswaardigheden, winkels en horeca die de stad te bieden heeft. Ontbijt was super, ruime keuze aan het buffet, alles vers en personeel was zeer vriendelijk. De rooftopbar was zalig met fantastisch zicht op de Duomo.
We hadden het fijn gevonden mocht de rooftopbar iets langer open zijn.
Good location, nice property.
Air con is old and doesnt cool the room
Pool, Lage und Rooftop ist super, Frühstücksbuffet lässt keine Wünsche offen. Personal war auch sehr freundlich, Lage ist super, für eine Nacht Ok
Das Zimmer war uralt und finster, sehr unlieblich gestaltet. Allgemein würden dem Hotel ein kleines Make over nicht schaden.
Well-located hotel, great staff, and a beautiful room with views.
For us, the bed was a bit too soft.
Tout . Le personnel charmant , l’emplacement , le buffet le matin , la piscine . Tout est exceptionnel.
Fabulous location and great to have a pool in the city centre. Comfortable room, good buffet breakfast and fantastic staff.
Nothing
古い建物ですが、お部屋はきれいに快適に改装されていると思いました。窓から見える景色も良く、何よりも観光スポットへ10分ほどで歩けるので便利でした。 お買い物やお食事も周りに沢山あり良かったです。
良くないほどではないですが、朝食があまり種類がなかったです。
Location,breakfast
Bathroom
Very clean, friendly approachable staff. Varied breakfast. Perfect location.
Room was very small - bathroom you could barely move in. Air conditioning was non existent - had to ask for a fan which equally didn’t do much but at least was available. Would have been nice to have use of the rooftop terrace as a guest throughout the stay but only opens from 6.30pm.
Super central location in the old city centre, with a nice breakfast, a lovely refreshing pool (including towels) a beautiful roof terrace overlooking the old centre and comfy beds.
Maybe an espresso machine in the room
Direkt im Zentrum, schönes Hotel mit Pool und dachterasse, sehr gutes Frühstück
Im ersten Zimmer Klimaanlage defekt und sehr lat. zum Garten neben einem entlüftungsschacht, nach Hinweis haben wir ein neues Zimmer für die zweite Nacht bekommen. Die internationale Garage sehr teuer 30€ pro Tag
Clean and comfortable and in a fantastic spot so close to everything. The pool was an added bonus and having a lift was great, especially after wandering around all day. The staff were wonderful and friendly!
NA
Sehr gut an dem Hotel ist die Lage und das Frühstück. Zudem ist wirklich das gesamte Personal ausgesprochen freundlich und hilfsbereit. Auch der Pool ist sehr gut und definitiv ein Pluspunkt. Und auch die Rooftop-bar ist klasse.
Es ist an manchen Stellen sehr in die Jahre gekommen und bräuchte dringend Renovierungen (zB unsere Toilette am Zimmer die schlecht spülte und tropfte). Auch die Sauberkeit könnte besser sein (unter Bett/Sessel waren Haare/Staub bei Ankunft) oder die Toiletten an der Rezeption Beispiel. Zimmer älter als in Beispielfotos.
Close to all main attractions and they offer to park your.
Pleasant visit
Digital system with no explanation in the room
The pool was incredible and breakfast was amazing! Staff was so helpful and friendly. 100% recommend!!
En période de forte chaleur la piscine Le roof top Emplacement
The location was great. Pool area was lovely The roof terrace was beautiful. Great breakfast.
The air con wasn’t very good. The bathroom was tiny, the hairdryer was ancient, hardly any plug sockets in the room and no iron.
Ontbijt was prima, goede ligging, prima zwembad en leuk dat er een rooftop bar bij is.
Het enige minpuntje was de kleine badkamer. Een breder persoon zou hier zijn weg niet kunnen vinden, vooral de douche was zelfs voor mij te krap.
La piscine, le petit déjeuner varié et de qualité, très bon accueil, l emplacement
Le rapport qualité prix
Staff are amazing
Good location for train station and restaurants
Pool area small and cramped
The history of the building is very cool and evident on lots of little features throughout the public areas and in our room. The staff were so lovely, incredibly friendly and welcoming. Our room was ready early and the buffet breakfast had great variety. Recommend hitting the breakfast right when it opens for still warm chocolate croissants. Our double room was huge, the bed comfy and the bathroom was modern with a spacious shower with great water pressure. The views from the rooftop bar were stunning and the drinks were reasonably priced compared to some other rooftop bars. We paid double in Rome. Loved this hotel and would stay again!
Loved everything!
Locatie en personeel aan de receptie . Vriendelijk behulpzaam en benaderbaar
Richting de rooftop ziet het laatste stukje er niet goed uit. Wellicht gaan ze dit nog beetpakken
The location
From the moment we arrived we were disappointed. The road was closed and the staff had no idea we had to drive round in circles for half an hour and when we called they were quite rude. The picture have been heavily edited to look much nicer, cleaner and newer than it actually is. The air conditioning was poor, the pool was dirty and rammed, the carpets were dirty
Ligger centralt
Vores værelse kunne godt trænge til renovering.
Pool is completely packed, no spots to sit outside. We got “upgraded” to a room that we didn’t ask for, which was dark and gloomy. The shower had hair from the previous guests. Completely over priced
Croce is a very well-located hotel offering spacious and comfortable rooms. The staff were exceptionally friendly, attentive, and helpful. The breakfast was excellent, and the beautiful swimming pool provided a welcome retreat from the intense summer heat
Compleet ontbijt, kleine kamer, maar wel volledig in orde. Uitstekende locatie, dicht bij stadscentrum. Prachtig uitzicht over de stad vanop de rooftop-bar.
Airco wat luidruchtig
Right opposite Pisa centrale. No street noise. Courteous and professional staff. Good sized room, lovely bathroom and shower. Comfy bed.
No bar.
Bra läge, god frukost. Härligt att kunna ta ett dopp i poolen.
Dålig ljudmiljö i frukostmatsalen och lång kö för att ta kaffe. Lite skum lukt i vårt rum.
Tout.
Rien
Konumu kaldığımız oda şeçtigimiz gibi geniş ve büyüktü terası güzeldi
Yatak örtüsünü nevresim yerine iki çarşaj arasına koymuşlardı.İlginçti
la ubicacion
todo , mala atencion , mala calidad , sucio , incomodo , personal negligente
the location was perfect for the family to feel like they were in the midst of Florence without being in the center. The atmosphere, rooms, value, cleanliness, noise level and service were excellent. The pool was a wonderful respite from site seeing and heat. Our group of 8 had two rooms. Five in one and three in the other and we were perfectly comfortable.
I loved the quiet pool area for a break from the heat. Very friendly and helpful staff.
I didn’t have any complaints outside of the AC could have been a little cooler in my room.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.7/10General sentiment across multiple reviews highlights the hotel's cleanliness.
Service
8.9/10Staff are described as very accommodating and professional in several reviews.
Location
9.2/10Multiple reviews mention excellent location close to central attractions.
Room Quality
7.7/10Some reviews noted that rooms could be more modern or were lacking in sound insulation.
Amenities
8.2/10Amenities like breakfast and pool are mentioned positively, despite some minor critiques.
Value for Money
8.4/10Reviews reflect good value, though some feedback on room size was noted.
Food and Beverage
9/10The breakfast received praise for variety and quality from many guests.
Overall Experience
8.7/10Generally positive experience with many aspects well received.