Hilton Lexington Downtown

Worst breakfast and how hard is it to cook eggs properly each day?

No taxi service and I had to insist on my room being cleaned each day! So sad.

Nothing really

Wasn’t very clean, very old, smelled musty

Clean and friendly staff

Everything was good

Room service, Beds are very comfortable Plus i loved the location

Everything was perfect

Loved the location, although it was a quick overnight. I plan to return for a weekend trip.

Our room was very humid, the AC was not getting any cooler. Room 919. Everything else was great.

Comfortable, spacious room. Friendly and responsive staff. Excellent bar.

One of the quickest and easiest check-ins ever, very professional. Also the car parking option was good given the central location of the Hotel in Lexington. The room and bathroom were good, exactly as seen in the pictures. Also I can recommend a visit to the Hotel gym.

Like many Hotels in the US the carpet smells like mold. They try to cover it with strong cleaning chemicals, but the smell is still present. This was the only sore point.

Clean and convenient location

They only supply you with coffee every other day. I had to call and ask for more.

We stayed here on a Saturday night. The location is the center of downtown and walking distance to many restaurants. The exercise room was spacious, but the pool was out of order. The hotel was very clean😍

The comfort of the bed and pillows. Best nights sleep I have had in years. The Cosmo's I drank at the bar were the best I have had in KY since I moved here 3 years ago.

The AC was a bit loud, but like I said, once I was asleep it did not make a difference.

Great location to Rupp Arena.

Room 603 needs a refresh. Could use some updating, new furniture, bathtub.

Localização Conforto

Preço caro Funcionários não são gentis.

Locale

Quick serve food option not open

The view and location

Room smelt horrible!!! We changed rooms 3 times. Poor ventilation system. I have really bad allergies and the smell coming from the AC was awful. I turned the AC off and the smell along with my headache went away. We were hot all night. We chose this location because it had a pool.and it was close to the college where my daughter will be attending this fall. It was her orientation. We checked in and went shopping for bathing suits to swim later that evening. NO ONE AT CHECKOUT told us the pool was out of order. They didn’t even know. So needless to say I wasted money on swimsuits and we weren’t able to swim and we had a smelly room and we had to turn the AC off because of the smell!!! Not a good experience at all. I will chose another Hotel for our next stay in August.

Had a great stay at the Hilton downtown Lexington room was very nice and updated and CLEAN!! Bed was very comfortable lobby was beautiful had a great bar onsite parking garage walking distance from many bars and restaurants, very very satisfied

Location

Everything was great

Clean. Quiet. Staff was superb.

Not enough towels in each room. I had 4 guests in each one of my rooms. I had two rooms. I thought that my two rooms would be adjoining rooms. They were not. The description, before I booked, made it seem as though these two rooms were joined and was a suite. There were two rooms next door to one another instead. This was a problem because the children shared a room together, thus an adult had to go out of the first room to the other room checking on the children. That was rather inconvenient.

Very friendly staff. The beds and pillows are so comfy. Love the shampoo and conditioner and body wash smells so nice and makes my skin and hair soft. Pool is on the cold side but I love it. Thank you guys so much.

Everyone is very friendly. Very beautiful place. Love the comfy beds and pillows.

Webpages and booking dot com didn't put down with headlines close to the prices that free breakfast isn't included. And the customer service desk didn't explain where things are located you have to ask.

Beautiful property in the heart of downtown Lexington, KY. Excellent location, walking distance to restaurants, bars, Rupp Arena. Lobby is spacious and decorated exquisitely; modern, comfortable seating all throughout. Great spot for meetings, receptions, etc. Very comfortable beds, rooms were clean and we had a stunning view facing The Square, Rupp Arena, the triangle park in between, from the 15th floor. The gym is huge and has everything needed for a good workout, windows all around facing downtown, pool and hot tub area.

The swimming pool was out of order, and by the time we were ready to enjoy the hot tub after days of hiking and sore muscles, there was an adult and 3 children splashing and playing in the hot tub (which is quite small). The room temperature could not be controlled, and blew out cool-almost-warm 60 degree air nonstop.

We only stayed here for the hot tub, it was down the entire time we were there and no one would answer as to why. And we were unaware that we would be charged extra for parking. We were told we didn’t have to pay. This hotel was just simply not worth the amount of money we had to spend.

Everything about the hotel was great. We stayed from Friday to Sunday and loved how close we were to everything!

To no fault of the hotel the pool was closed for a leak when we arrived. They were kind enough to let us swim at the Hyatt so that pretty much made up for it

If you are coming to this hotel in Kentucky you should know upfront that there’s no room cleaning at this hotel. I’ve been here three days and housekeeping has never come by. No beds made, no towels replaced, no basic cleaning at all. Hilton hotel standards have gone downhill.

The property is beautiful and very clean Great location for downtown activities

I stayed here. Thank you! Apparently, I’m supposed to write 25 characters, but I spent my money - that says much.

Is a great place to book numerous rooms for events.

Great location for graduation activities

Checking in was a little slow

The location was nice. Close to everything and nice views

The AC in first room didn't work. Moved rooms and the AC in the 2nd room was not great either

Outdated

Clean room with a bench, sitting chair, desk and desk chair. And a dresser, of course. Plenty of space to put belongings. Mattresses was comfortable. Not overly firm.

Biggest draw back was the air conditioning. It was not adjustable and the room was a bit warm for our liking. I don't know if this was just our room or not. The unit also had a loud clunking kind of sound. Luckily we travel with earplugs so it didn't disrupt our sleep.

The fact I had to pay $15 to park in their garage after paying almost 200 for the room for 1 night.

Location

Nothing staff was super nice

Comfortable beds. The security of the elevators. Nice size. Chairs in room were comfortable

Shower pressure wasn't much. Bath towels were a little worn.

Nice area, close to venue, comfortable bed

Nothing

Bed is so comfortable. Friendly staff. Clean hotel.

N/A

Very clean and the staff was Wonderful.

The room was really nice.

The air condition in my room was not working properly.

Vriendelijke ontvangst bij de receptie. Grote kamer en goed bed.

Kleine badkamer.

Room was dirty and People next door to us were screaming cockroach

Location

I had 2 rooms because the refrigerator, Tv and air conditioning didn't work in the first room and the air didn't work right in the second room either. It was a terrible experience.

Great location and friendly staff

Didn't get breakfast

Have more than 1 person working at the bar and restaurant for dinner and hot tub was out of order

Was over charged 93.00

Close to Rupp Arena

Overpriced not in real good shape and you shouldn’t have to pay 25 dollars to park after you pay that much for a room

Management was rude didn’t seem to care about our concerns we ended up leaving

It was 5 minutes from rupp arena, clean rooms and comfortable beds. Nice place to stay

Room was clean, bed comfortable .. 2 most important things

The location was good for what we needed.

Our rooms AC wouldn’t blow cold, just a high fan and we woke up sweating the first night. The 2nd night they brought us a fan which helped alittle but not much. Paid $350+ per night to stay and having to pay extra to self park/valet was frustrating. The added taxes were a lot extra also.

The room was well kept and modern.

It was close to all my attractions.

Convient to the venue

The wrong was very hot and stuffy adjusting the air unit didn’t help, we asked for help and no one came

Everything…. Staff was really friendly and accommodating

There wasn’t not one thing I could say I didn’t like.

Cleanliness,Excellent Staff

N/A

Convenient and clean

Air-conditioning wasn’t working

Let’s do this bullet point style. I had to spend 15 minutes chasing down valet when I arrived as no one was at the stand or knew where he’d gone. The room has a smell of mold. The bathroom sink was not clean, I’ll include a photo. It took them 5 hours to send someone to clean it. Then the AC did not work so they had to send an engineer who forgot to screw it all the way in, so we just did that ourselves. And then there was a spill on the comforter, so we called and called until we reached someone and they sent up a small brown blanket that was harder than a rug and the housekeeper said “we’re a busy hotel, we don’t have anything else”, so I had to text the line about that and he said “that’s all we have”. And then someone else texted shortly after and apologized and said that’s not something they say to customers and offered to send up a comforter….. which as I’m guessing you have figured out by now: is what we originally asked for. So they sent up a lady who I’m assuming was more customer facing as she had a blue jacket on and she threw the blanket into my arms and walked away. So I texted the line again just to get her first name to escalate it up and I received silence. I’m not saying this is the worst hotel, but as all of my friends staying in the Hyatt seem to not experience any of this — I would spend the extra buck and go there instead.

The location of the hotel is great for attending games at Rupp arena.

N/A

Very nice big and clean. Staff was very nice.

The pool was very small for the location. Didn’t look like it belonged there. Looked cheap and run down.

We took 100 people to a convention in March 2026 and stayed at the Hilton. It was a wonderful experience! They were great to work with in planning and preparing, as well as the days of the event. Excellent service all the way around, I would highly recommend!

When you walk into the Hilton Lexington Downtown, you are greeted by a lovely staff at the front desk. Leandrea was the young lady who welcomed me to the Hilton and wanted to make my stay perfect. One morning, I left my favorite Yeti Mug, earned from Lemongrass Spa, at the elevator on the 17th floor. I called and asked for Lea. She immediately went to the 17th floor and retrieved my mug. I walked back over to the Hotel to see her smiling face, with my favorite mug. Thank you Leandrea. Jacob helped me with my reservation, prior to coming and Jenna is always the best at making my stay the way I love it. Thank you Hilton Staff. During this stay, Lauren, at the bar, ( I hope I have her name correct), was a delight and makes an amazing margarita. Thank you Lauren. I look forward to seeing each of you for my next visit. A shout out to Stephanie, Luna, Katrina, Clif as well.

Bed was comfy and I like the later check out time at 12.

However, the vending machines could have been filled and a snack machine would have been nice. Also I was charged $15 to my room bill for parking but I also paid $25 for parking in the garage to get out.

Hotel is large with easy parking ($15/day). Nice bar on the first floor. Hotel itself is “mostly” what you would expect from a Hilton. I was a bit disappointed to find food in the mini fridge from prior guests and no mattress encasement (thought this was standard for Hilton.) Aside from those few caveats, the hotel was clean and had what I needed for a safe and comfortable night. Just seemed a little subpar for a Hilton. Not bad. Just not as good as I normally get from Hilton. Most Hiltons I stay at are usually five out of five. I’ll give this one a solid four out of five. It definitely gets the job done. Just seemed a little less than normal Hilton experiences in the past.

I booked The Hilton for my January 2026 wedding and hit the jackpot! Great food, exceptional customer service, and perfect location.

Clean and convenient

Room wasn't so hot felt like a sauna woke up several times throughout the night. Staff acted bothered with check-in and at the bar.

The location, staff, and bed were amazing. We woke up too late for breakfast, but we’ll let you know next time!

It was walking distance to everything

Room was cold, never got really warm. Litte expensive