NH Collection Milano Touring vs Similar Hotels

Rooms reported to be small and some with maintenance issues.

Generally comfortable rooms and beds with pleasant décor, but some guests experienced maintenance faults (door locks, minibar, AC, windows not closing well) and at least one report of having to change rooms multiple times.

Rooms were generally comfortable and clean.

Rooms are mentioned as small or inadequately soundproofed.

Mixed reviews on cleanliness, some guests reported issues with towels and room smells.

Multiple reviewers explicitly praise cleanliness: rooms described as 'sehr sauber', 'schoon en fris' and daily cleaning with fresh linen; overall housekeeping consistently positive.

Some reviews mentioned cleanliness issues, affecting satisfaction.

Some reviews highlight dirty bathrooms and lack of cleanliness.

The hotel is conveniently located near the center and station.

Very consistently positive: repeatedly noted as central, close to the metro/trams, near the cathedral and opposite a large park — 'close to everything' and convenient for sightseeing and shopping.

Good access to central areas, but street noise was a concern.

Excellent location close to public transport and city attractions.

Guests praised staff for being kind and helpful.

Mixed reports: many guests highlight professional, friendly and helpful reception staff, but there are notable negative accounts of rude reception/management and poor handling of room problems (one guest described repeated room changes and unsatisfactory compensation).

Staff was frequently praised for being friendly and helpful.

Staff is frequently noted as friendly and accommodating.

Breakfast and bar drinks received negative feedback.

Breakfast is repeatedly praised as complete, varied and good ('god frokost', 'petit-déjeuner complet'); a few guests reported poor breakfast or a disappointing hotel restaurant, but the dominant sentiment is positive.

Breakfast had mixed reviews; some aspects were praised, others criticized.

Breakfast quality and variety received mixed reviews.

Amenities were satisfactory, though some issues with food and beverage quality.

Mixed: breakfast and basic facilities are good, but guests noted lack of a pool, occasional poor Wi‑Fi in rooms, and a discrepancy about parking being advertised but not included.

Basic amenities were satisfactory, but some aspects needed improvement.

Amenities were basic, with specific mentions of lacking kettles and poor breakfast selection.

Generally considered fair for the pricing but some issues reported.

Overall perceived as good value by many given location and breakfast offering, though at least one reviewer felt the nightly price did not match the service/quality after maintenance issues.

Good quality-price ratio based on guest feedback.

Good value based on location and facilities offered.