Hotel Casa Once

If you go to Queretaro and like boutique/historic this is your spot. This is the second time we have stayed here. Great location in historic district, amazing owner and staff. Great bfast in courtyard. We’ll be back.

Es un lujo hospedarse en este hotel, ya que cumple con todas mis expectativas y las excede en el servicio personalizado que me han dado. Lo recomiendo como lo mejor que pueden tener en el centro de esta preciosa ciudad.

Nada

Great location, wonderful staff, beautiful property, comfy beds and filtered water.

Nothing!

Property in 2 buildings. Booking address is not accurate. Lacking restaurant

El hotel esta maravilloso, la ubicación es inmejorable, es una finca hermosa, esta super limpio, el trato del personal, el desayuno fabuloso, la habitación y la limpieza, es un alojamiento que desde un punto de vista muy personal tiene que tener una calificaicón de 10,

todo en el hotel es perfecto,

El lugar está muy bien situado, en el centro, cercano a todo pero muy tranquilo. La decoración está muy bien así como los amenities, es privado y se siente uno en casa. La atención y el desayuno, excelentes !!

Todo me gustó

it’s proximity to the historic center

Everything

Nothing

Great location

No windows in the room

Great location

Very clean

It was in a lovely location, very near all the beautiful plazas. Very quiet location!

Nothing

Chambre très spacieuse et literie confortable

Le petit déjeuner ne se prend qu’en extérieur et il faisait près de 5 degré pendant notre séjour

La ubicación perfecta, se llega a pie a todo lo que hay que ver en el centro de Querétaro. El desayuno es bastante básico, pero bueno. Las habitaciones muy lindas. El personal muy atento.

Una bella ristrutturazione di un edificio tipico della città; una camera arredata molto bene con gusto locale/moderno. Posizione ottima.

Forse perché eravamo gli unici ospiti in questi giorni, ma la colazione è stata molto scarsa.

Lo lindo del lugar y la tranquilidad de la casa.

Nada

Me encantó la ubicación, las camas, el baño, la piscina (alberca o pileta) , la calma del lugar, la arquitectura de la casa.

No tener más tiempo y plata para prolongar mi estancia.

Great location, nice room and sweet staff.

Two things: 1)While our room was nice, bed comfy, it’s quite dark. The worst part of the stay is that the air conditioner clicked all night. It woke us up 15 times. Also, it rained and there is glass on the ceiling! The rain was really loud on that glass, and again… we couldn’t sleep. 2) The pool is at another property that we never got to… I read that in other reviews, but I assumed the other property was just across the street. It’s around the corner, no big deal, but I didn’t love that.

Nice courtyard in restored old building

Nothing

Great location and wonderful staff!

A little noisy in street side room on one of the nights

El desayuno estuvo muy bien: Café, fruta, chilaquiles La ubicación me pareció excelente, guardé mi auto en estacionamiento cercano y caminando visitamos una gran parte del centro, no fue necesario sacar el auto. El hotel muy silencioso y confortable

The room was beautifully and thoughtfully appointed with convenient switches and plugs. We appreciated the double sink in the large bathroom and the toiletries were of high quality. The bed and linens were lovely. Great location on a quiet street. The very good cooked-to-order breakfast was a pleasant surprise.

Really the only complaint was that the public area where breakfast was served was an open courtyard. Normally this would be great, but our visit was in December and it was pretty cold in the morning for an al-fresco meal.

Good breakfast, close to center walking distance , clean facility, good service staff

Shower door do not close properly so water leaks out everywhere in the bath room needs repair

Breakfast made to order in courtyard was delicious. Property was lovely, beds exceptionally comfortable, shower pressure good. Location was great - right in Centro - Easy for late night snacks in square. Service and housekeeping great.

Nothing.

Good location, spacious clean room

Limited breakfast options, only outside seating available to eat. Not ideal in any weather. No front desk.

The hotel has two properties, we stayed at Casa #2, around the corner from the original property. It's right on the edge of everything you would want to see in the historic center of town, and it's wonderfully quiet. It is a small space, just a few rooms, with breakfast (lots of options made to your choice) served on the patio. The room was nicely appointed with good linens, a comfortable bed, a Nespresso machine for your first hit of coffee and plush robes to lounge in. Plus, there's a small heated plunge pool to relax in after a day of walking.

Would have liked some hangers in the closet.

Great location, comfortable beds, great breakfast and friendly staff.

N/A

La Ubicación para los turistas clásicos de ver el centro de las ciudades

New location and design

Mattress too soft

La habitación muy bonita y la cama muy cómoda. El baño también muy bonito.

El desayuno. Raciones muy pequeñas y alimentos no de calidad (pan de caja, frijoles enlatados).

We needed to arrive a date earlier and although I tried to contact them through Booking.com (per the confirmation email) I didn't receive an answer till after the fact, so I was happy that they were able to take us a day earlier. The breakfast was included in the price and the cappuccinos were delicious. The beds were comfortable and the towels very soft. Nice bathroom with hot water.

I tend to forget that boutique Hotel means small spaces so while there was no enclosed public space, hanging out in the smallish room was okay for us.

Very centrally located in the old city, exceptional staff, great breakfast, lots of local character, very comfortable and well appointed rooms with filtered water, cute courtyard and great rooftop with a view of church tops. Perfect stay.

Nothing

Clean room, good breakfast, great customer service

Everything was excellent at Casa Once!

Fantastic centro histórico location. Beautifully reimagined space and very comfortable. Purified water at the sink and shower is a wonderful touch.

The only slight letdown was the simple breakfast, although it was good.

Hotel muy cómodo y tranquilo ubicado en pleno centro de Querétaro. El desayuno estaba muy rico.

Nice location near the old center of Queretaro. Very friendly staff who checked us in and made us a nice breakfast in the morning. The room is very nice, modern and clean.

Very clean and contemporary

Nothing we didn’t like

Private. Beautiful.

Nuestra segunda vez en Este Hotel. Siempre es un plaver hospedarme ahi. Camas super comodas el staff super amigable. Muy cerca de todo el centro historico

Wonderful location with a beautiful boutique hotel, clean, well furnished and excellent customer service. I felt well cared for and safe. Delicious breakfast was a plus!

The owner was super nice and communicated with me prior to arrival. Breakfast staff was so helpful and friendly! The room was spacious and had everything we could want. It was about half the price that I would have expected for such excellent accommodations. A real gem.

So many things made this property wonderful. Helpful friendly owner, terrific room, comfy bed, great amenities, purified water for drinking, right in center of historic district. Nice breakfast help. Safe area!

We liked everything about this small boutique hotel in the Centro Historico of Queretaro. The included breakfast was very nice and there are lots of options if you like eggs, bacon, ham, cheese, beans and tortillas. Our luxury room had a Nespresso machine and a 55" flat screen TV. The King bed was large and comfortable. A very large shower in the functional bathroom. The property is centered in the midpoint between the aqueduct and the Zenea Garden. It's only 2 blocks from the Plaza De Armas. Lots of great food options within a half kilometer. I guess the only thing missing is an indoor lobby and breakfast area. There is a nice outdoor patio with awning. Service staff was very responsive and helpful.

Delightful property - very hospitable host. They made every effort to provide a vegetarian breakfast- for which we are so grateful. The manager drove to get us from the airport!

The staff is wonderful and they served a hearty breakfast each morning. Bed was so comfortable and the bathroom large with a nice deep tub. Beautiful view from common rooftop area. It was so close to several squares and many restaurants but it was very peaceful. Thank you Eduardo, Ernestine and Christina!

A small refrigerator would be a great addition to the room.

Fabulous setting, right in the middle of the Historic centre. Quiet rooms set around a lovely plant-filled courtyard. Huge, comfortable beds, good shower with nice complimentary toiletries. Nespresso machine in room. Lovely staff who provided a simple but delicious breakfast on the courtyard. Water in taps was filtered so you could drink it rather than buying bottles. Added bonus was the small pool you could also use in the sister hotel round the corner. One of the most unique and loveliest places I've ever stayed!

Nothing! It was all perfect

Me gustó lo limpio y bonito,no me gusto que no hubo muy biena comunicacion con el encargado desde el principio que yo trataba de comunicarme antes que llegara,y luego hubo un mal entendido sobre las fotos que ponen en expedia y luego ko es verdad.

Breakfast was not as bountiful as it should have been. Need more yogurt and fruit

Beautiful, clean, quiet rooms located in a convenient location to walk everywhere and explore the historic quarter. The staff was so friendly and helpful. Breakfast was delicious! I wish we could have stayed longer!!

We enjoyed our stay at Casa Once. The courtyard & room were charming & well kept. Christina was attentive, kind & an excellent hostess & cook!

Nice central location

Very comfortable, stylish, well equipped room hot class wifi. Very pleasant outdoor courtyard for shady breakfast. Shady in late afternoon for reading, relaxing and very pleasant for evening apéro whilst star watching. Breakfast is prepared to your liking.

Four days of clear blue skies and unbroken sunshine.

Very nice!

Very clean and staff was very friendly!

Booking.com said it was a free shuttle from the Airport, manager charged us for the shuttle!

Was excellent

Nothing bad

While the property is well maintained and comfortable, it lacks permanent hospitality staff and more breakfast choices for the price. Amenity instructions were not as complete for those of us not familiar with their Sky TV controls. There was an offer to call in case of questions, but for the price a resident hospitality person is needed as with other similar proprties.

Wonderful staff great location

A very nice property. There weren't any businesses or restaurants nearby, at least for someone with limited mobility. Despite that, I would definitely stay there again.

This beautiful, clean, modern property has the most comfortable beds! We were pleasantly surprised by the rooms and hotel location. The property consists of two buildings that are approximately two blocks apart but still easy to navigate! We highly suggest staying at this property, especially if you are looking for a hidden gem in the heart of the old city!

Todo estuvo perfecto, gracias

We loved it, the cleanliness, tranquility, comfort, service. Everything is incredible

Friendly manager & staff. Great location.

Staff were very pleasant and accommodating. I’d definitely recommend hotel. The only downside is the parking.

We loved Once. Beautifully remodeled 300 year old home. Every detail designed with care and flair. Great Location and staff. We will be back again.

This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.

Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .

Great hotel in Queretaro historic center. The staff is friendly, attentive, and go above and beyond to make guests feel welcome. We will be back.

Lovely hotel, wonderful staff, walkable location

peaceful

We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.

Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.

Casa Once is such a charming and pretty hotel. My room was beautiful, clean and comfortable. The bathroom amenities and shower were excellent. And my breakfast was delicious. Eduardo, the manager, was excellent to communicate with and the onsite staff were all very pleasant. I would happily stay there again.

Nada.

Great breakfast. Wonderful service and attention. Peaceful yet central location. Excellent internet for my online work. Beautiful place and excellent bed. Everything wonderful, comfortable, beautiful and functional.

A little more pressure in the shower would be great.

Easy access the the “Centro”

Very cute. The breakfast was excellent.

The property is top quality. The staff is friendly and make you feel welcomed. We will stay at this hotel whenever we return to Queretaro.

The hotel is modern and very well maintained. The staff go above and beyond to make your stay enjoyable. Eduardo the manager gets 5 stars!

The owner and house keeper were really good, friendly people.

I can't think of anything. It exceeded my expectations.

The location was great. There's a nice pool and daybeds to relax. The hotel street is not busy. Breakfast is delicious.

Since the room entrance is the only source of natural light, there is no chance of having privacy while enjoying indoor sunlight during the day. A solution could be having glass windows on the door and sheer curtains. Toilet didn´t flush properly.

Superb breakfast in a beautiful courtyard.

Beautiful & serene within walking distance to market and good restaurants.

.

Both excelent!!!!! We loved the breakfast