Red Memory-Smile
Red Memory-Smile, Bras Basah Road, Singapore 179101, Singapore- Sculpture
- Wheelchair Accessible
Compare nearby stays with similar location, guest experience, amenities, and class.
Prime Location
Enjoy the convenience of being located in the heart of City Hall, with major attractions just steps away.
Amenities Galore
Take a dip in the outdoor swimming pool, savor delicious meals at 2 dining options, and benefit from free WiFi and complimentary parking.
Comfort and Elegance
Indulge in contemporary-style rooms offering city views, access to the Club Lounge, and modern amenities for a relaxing stay.
To experience the best of Singapore's hospitality, book your stay at Carlton Hotel today.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
34 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
34 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
the baaathroom should have had a door to partition the washbasin area, otheriwse everything was spot on .
交通地理位置方便,距離讚美廣場和Raffles City很近,週圍有三個捷運站可以使用
冷氣溫度被固定在19c,若在房間不蓋被子會冷
Super hospitality displayed by the staff. Very courteous and efficient. Made our stay very comfortable. The staff were kind to upgrade us to the Premier Room.
They could introduce a jet washer in the toilet for the WC. Apart from that nothing really...the only fact that I couldn't stay longer.
The room and staff are very nice and friendly. The hotel location is very convenient. I will stay here again next time! Highly recommended!
Son emplacement. La taille de la chambre.
L’équipement commence à être vétuste, avec un peu d’odeur dans la chambre, qui était très classique. Les interactions avec le personnel étaient assez froides. On s’attendait à un plus haut niveau de service.
Great hotel with everything a couple needs for comfort whilst exploring Singapore. Upgraded from deluxe to executive suite for free which was lovely. Large bed size greatly appreciated, amenities clean and polished. Food options internal otherwise close to great and varied restaurant and fast food options. Between 2-3 shopping malls. Convenient location to Gardens by the Bay (10min taxi, near to City Hall MRT options also) Very helpful staff. The gym facilities are the best I have experienced at any hotel, everything a regular gym user could need and appreciate. The gym is spacious, good aircon, had a great amount of gear (both inside and outside standard strength building and functional training gear catering for novice to athletes). Mark the trainer, manager and designer of the gym is on hand to support anyones needs. He was very happy to give a tour and offer support if needed. A great sauna available for both male and female (separate) use. Would recommend staying for affordable comfort, and those who appreciate health/training support whilst away from home.
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Modern well appointed room, friendly staff, great location
No Nespresso machine in the executive room.
Very good location, helpful and friendly staff, room is clean and spacy. Location is excellent, close to singapore central area. A big shopping cneter is within walking distance. The bed is comfortable to sleep not too soft and not too firm.
The view of our room is not too good, do not have a mini bar and the fridge in the room is small and faulty. This part is not good for the moeny i paid.
地點
更換衣物沒理想地方
The staff is very friendly and helpfull from check in to check out all was great!
Nothing
Great hotel in excellent position to all attractions and restaurants
Nothing
The location is great, and the staff are very friendly and helpful. However, this is definitely more of a four-star hotel than a five-star property. The rooms are quite outdated, and there was an unusual smell in the room. Other than that, it was fairly clean. Overall, it didn’t feel like a five-star experience and was more in line with what I would expect from a four-star hotel. That said, it works well for business trips.
Location and cleanliness
None
Easy walk to lots of attractions. Great selection of restaurants across the road. Helpful and friendly staff. Beautiful, well appointed rooms.
Limited space for large suitcases
Lovely good quality beautifully maintained hotel. Comfy bedding. Centrally located. Reception made it easy with slight change made to our booking. Nothing was a problem.
N/A
Dated, staff below average, housekeeping not good
Location , clean , efficient staff , great breakfast and very comfortable
Clean and spacious rooms. Good location. Breakfast was plentiful and tasty. Really appreciated the possibility to use toilets and showers even after check-out.
The hotel itself is huge and a bit soulless. Didn't receive much information from staff upon check-in. Minor thing but I would have appreciated the possibility to refill your water bottle, which is common in many other hotels in Singapore.
Its great location and surroundibg food store and shopping mall.
Everything
Nothing
Location was excellent. Service was helpful but need to be updated which terminals flights leave from. $40sgd for breakfast is ridiculous.
The price of breakfast is ridiculous..
Great location, great value for money, clean and comfortable- it’s next door to Raffles hotel and within easy walking distance for everywhere
Nothing
Good
Nothing
Zentrale Lage
Fenster konnten nicht geöffnet werden
Sehr gut ausgestattetes Zimmer mit tollem Blick über Singapur. Wir konnten den Club im 19. Stock nutzen, dies hat den Aufenthalt noch aufgewertet.
Excelente ubicación, habitación cómoda y amplia.
La señora del aseo pudo esmerarse más porque dejaba las almohadas desacomodadas
Das Hotel liegt sehr zentral und ist sehr gut an die Öffis angebunden. Es wird sehr häufig von internationalen Flugcrews als Hotel genutzt. Das Frühstücksbuffet lies keine Wünsche offen, sowohl europäisch als auch asiatisch. Alleinig die Kaffeequalität könnte besser sein.
Zimmer war mit Teppichboden ausgelegt
Location was good
Noisy smart toilets with Heated toilet seats that aren't required in an Asian country. Any the fact you could not turn the heater off.
chambre très bruyante
Great location, beautiful and clean, great pool area.
Locations is great. The room had great views
The hot water on the 17th floor was slow to come and then difficult to regulate once it had arrived. Showers have been tricky Air on was super strong and even after turned off at night the room was glacial The noise insulation of the room (1763) was very poor. I could hear the conversations on the rooms on each side of me, and could clearly hear the lifts.
Location, great breakfast, great rooms, very clean. Great gym facilities.
Nothing
Clean and comfortable
Not at all
Einfach alles
Da gibt es nichts
Temiz, konforlu, merkezi. Kahvaltı çok iyi. Çalışanlar ilgili.
Fiyat biraz yüksek
Personale var utrolig hyggelige! Helt fra ankomst ble vi behandlet som konger. Bassenget er også 10/10, ordentlig dypt. Beliggenheten gjør at du kan gå til de fleste steder du ønsker å se.
Location is excellent. Breakfast excellent - all preferences catered for. Only missed my tea. Relaxed in bar in evening - quiet but pleasant. Spent some time by the pool - clean and relaxing.
All in all was very pleasant. A bit expensive for personal travel but very enjoyable stay.
Location was great!
Toilet and Bathroom separated
The room is clean and my kids loves the bathtub
Can’t watch youtube and Netflix
Love the location, convenience, and appreciate the friendly and helpful staff.
Location is excellent Customer service and staff support
The hotel is a bit worn down, but the location is really central.
La tour dans laquelle on logeait était en travaux mais personne ne nous a prévenu à l’arrivée, nous l’avons découvert le lendemain matin par nous même. Quand nous sommes partis faire la remarque ils nous ont répondu que les travaux étaient de 8h à 20h comme si c’était tout à fait normal d’avoir le bruit des machines au dessus de notre tête. Puis nous on proposait de nous rétrograder dans une moins bonne chambre. Tout les jours les bruits nous réveillait et ça leur importait peu.
Location
Great atmosphere
施設がきれいだった。
朝食が7時からと少し遅めで、朝早い時は食べられなかった。
The location is great
Very clean and quality standard.
Nothing.
The location was excellent, the hotel was very clean, and all the staff members were friendly and helpful. I also appreciated some vegan options available at breakfast. What really made a difference to my stay, however, was the fact that the hotel kindly stored my luggage and allowed me to have a shower later in the day before my flight. My flight was at midnight, so this made a huge difference and felt like a real treat and extra comfort at the end of my trip. The hotel has a dedicated changing and shower area, which was very convenient and much appreciated. This thoughtful gesture really made my journey home much more comfortable.
Everything was perfect
Big fancy hotel downtown right next Raffles. Close to a lot of things (which in Singapore means shopping malls). Staff were extremely helpful and professional
Bathroom very visible from bedroom. Do you really need heavy quilts in a city on the equator?
위치는 오차드로드/마리나베이 걸어다닐수 있는 위치라서 시간이 있다면 충분히 걸어다니면서 구석 구석 볼수 있는 도시 중심이어서 너무 좋았습니다. 자전거를 가지고 호텔에 방문을 했는데 직원분들 모드 별다른 제지 없이 환영해 주었고 객실이 다른 호텔보다는 커서 편리 했습니다.
Location only
Stafc were nof friends at the reception. I was give a room with construction at the level above with hard knocking hammer 🔨 noise till 7pm..this is unbecoming of Carlton Hotel ..
In the city nearby to MRT and shopping malls
Check in was slow due to long queue
Personnel gentil. Room service impeccable
Ménage en chambre
Fantastic location close to many attractions (Raffles, Chijmes, good food hall, Fort Canning etc) and an easy walk to the harbour front. The room was very nice and very clean with a good shower and a comfortable bed. The pool was lovely - a great way to cool off in the Singapore humidity.
Check-in took a ridiculously long time - there were big queues and each check-in seemed to take overly long, the system did not seem at all efficient, so it took almost 45 minutes from joining the queue to getting to our room. After a lengthy international flight that's really unacceptable. The other thing was that the air conditioning was so loud I had to wear earplugs to sleep.
位置不错
早餐不好吃、品种少。预定时要求双床房但是入住时给的大床房,而且没有任何解释和说明
Everything
..
The hotel met our expections.
The room was big and comfortable, everything I needed.
The street traffic was super noisy and was hard to sleep if you're a light sleeper
Great location for getting around the city easily, very nice new modern rooms, exceptionally clean and friendly staff
N/A
La ubicación
No parece un hotel de 5 estrellas.
The location
Clean, professional and beautiful hotel in a top location
Nothing
phòng và địa điểm
nên có vòi xịt ở WC
Good
Nil
Perfect location-close to the MRT and shopping malls. If you enjoy walking, it’s also a pleasant walk to Marina Bay Sands and Gardens by the Bay. Very convenient for exploring the city, especially for first-time visitors!
位置比较好,出行很方便
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.2/10Rooms are generally clean and well maintained; several guests explicitly praised cleanliness. A few comments noted noise/soundproofing issues rather than cleanliness itself.
Service
9/10Staff are frequently described as friendly, helpful and accommodating across many reviews, though there are isolated reports of long check-in waits and a few staff being inattentive.
Location
9.4/10Consistently highlighted as excellent — central, close to MRT, shops, hawker centres and tourist areas; many guests cited location as a key positive.
Room Quality
7.9/10Rooms are often comfortable and spacious, but several guests reported firm/too-hard beds and a few mentions of worn or dated rooms; mixed feedback overall.
Amenities
8.1/10Good amenities noted (pool, modern room tech, proximity to shops). Some negative notes about limited dining hours and pool/restaurant service timing.
Value for Money
8.6/10Multiple reviewers explicitly mention good value for money; location, comfort and breakfast contribute to perceived value.
Food and Beverage
9/10Breakfast buffet repeatedly praised as excellent and varied. Minor negatives include limited midday dining hours and an isolated report of no milk available for coffee.
Overall Experience
7.8/10Overall stays are positive — convenient for short and family stays with friendly staff and good breakfast; overall enjoyment tempered by noise, occasional service hiccups and some room issues.
In the heart of City Hall with major attractions just steps away, making exploring Singapore easy.
Contemporary-style rooms offer city views and modern amenities for a relaxed stay.
Take a dip in the outdoor pool and dine at two on-site options, all complemented by free WiFi.