SG church
SG church, Queen Street, Singapore 188020, Singapore- Public Art
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Convenient Location and Accessibility
Hotel Grand Pacific is a stylish 4-star hotel located just a short 5-minute walk from Bugis MRT Station. Additionally, it is also conveniently close to City Hall MRT and Bras Basah MRT Stations, making it easy to explore the city.
Modern Amenities and Services
Enjoy free Wi-Fi throughout the hotel, an outdoor pool, fitness centre, and 2 restaurants offering a variety of cuisines. The spacious guestrooms feature stylish furnishings, free wired internet, tea/coffee making facilities, and cable TV channels.
Additional Services and Facilities
The hotel offers currency exchange services, 4 function rooms, and 24-hour front desk luggage storage. Guests can indulge in local and western delights at Sun's Cafe Restaurant and Bar, or savor Chinese cuisine at the Chinese Restaurant.
Book your stay at Hotel Grand Pacific for a luxurious and convenient experience.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
26 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
3 Twin bed (90-130 cm wide)
Room details
28 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
28 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Neat n clean
No hand spray in toilet which is very essential n most hygienic way to avoid paper usage
Super poloha. Super ranajky a milý personal
Bazen bol uz trochu zastaralý a zatvarali ho o 18:00, cize velmi skoro.
L’hôtel est très bien situé. Les chambres sont propres et bien équipées. Le petit déjeuner est bon et varié. Le personnel est très agréable. Nous recommandons !
Les chambres ne peuvent pas être aérées.
Very helpful staff, good sized room with comfortable beds and pillows. Well appointed with fridge, ironing board and iron, desk and chair for a work station. A nice deep swimming pool. Plenty of food and shopping options, bus and train stations closeby.
The pool area was hard to access, entering at level 5 then having to walk down the spiral stairs. It could do with a few more plants to soften the area.
Not had food
The toilet is not good no space.
No complaints, generally very happy, would stay again.
The swimming pool wasn't great.
Staff mainly hotel trainees excelling in service . Good location.
We didn’t have breakfast in the hotel but the location of the hotel was perfect. Close to Marina Bay and Raffles, wonderful and helpful and super kind staff. Nothing was too much and always with a smile.
Very friendly staff
Tv was too old. Does not meet the current standard. Breakfast buffet should rotate, same items every day
Das Frühstück gibt es in Buffetform, die Qualität ist OK. Die Lage in Singapur ist sehr gut, mehrere MRT- und Busstationen sind in unmittelbarer Nähe und man erreicht sowohl den Flughafen als auch die Sehenswürdigkeiten schnell und bequem! Das Personal ist sehr freundlich. Man kann bei Abreise am späten Abend sein Gepäck im Hotel lassen, den Tag noch in der Stadt verbringen und sich vor der Fahrt zum Flughafen noch frisch machen und im Poolbereich duschen. Die Zimmer sind für Singapur-Verhältnisse offenbar noch recht groß. Wir waren zum ersten Mal in Singapur und können das Preis-Leistungs-Verhältnis nicht bewerten.
Das Hotel ist schon sehr in die Jahre gekommen und ziemlich unmodern. Die Duschen im Poolbereich haben maximal die Qualität von alten Umkleidekabinen in Sportvereinen und sind schon etwas eklig.
there is time no electtic power , the electric outlet cannot use to our celpone no adaptor on front desk
Room is superbly clean and comfortable
The counter staff is not efficient and treated guests differently. Particularly the small size lady staff. Discrimination was evident.
La ubicación
Muy viejo , pero en general cuidado
Near Bugis Junction, as well as the bus stops. I like how friendly the staff is. The bed is nice and the value of one room is definitely worth it. One of the best things is its body lotion.
The dust in the corner of the room.
Great location for exploring
Very dated. Hard bed.
Locatie is top, dichtbij Bugis metro. Kamer was comfortabel en schoon. Ontbijt was uitgebreid. Behalve Marcel, was het overige personeel erg vriendelijk!
Receptionist Marcel kan nog een cursus hospitality gebruiken. Er kon nog geen hallo vanaf, was alleen maar bezig met ons zsm bij de balie weg te krijgen. Erg teleurstellend
Hôtel propre, personnel disponible, très bon petit déjeuner et proche de tout. Un 7Eleven est juste à 2mn. Beaucoup de bus à quelques minutes à pied. Je recommande.
Il faudrait une 2em chaise dans la chambre pour 2.
Services R Extremely Great The Only Bad Thing Happening there is Satan want the Business Bad Good Thing is God Bring Back What Satan want to Destroy
Satan Black out the Hotel Everything is Great with God Only Satan is Not Great at all
Great location, really easy to get to everything. On the main road so taxis can come and go easily.
The staff were so unfriendly and just genuinely unprofessional. You get better service at McDonalds. Everyone was miserable and didn’t really help us. We had to bring our own bags down and put them in our taxi ourselves.
Location and amenities
Restaurant menu is not suitable for indian travellers especially vegetarians.
Heel mooi hotel, heerlijk ontbijt. Lekker zwembad.
ชอบโลเคชั่น ห้องพักสะอาดดี พนักงานให้บริการเป็นกันเอง
ห้องน้ำฝักบัว ไม่ค่อยดี แต่ก็ไม่เลวร้าย
Posizione
Bagno, colazione, odori forti nella hall
Its location, near city attractive points.
Réception is a little cold.
The front of house staff were very helpful
We could hear a lot of noise, from other guests and plumbing, The hotel had an old smell, the bed was very hard and old there was a large group of school children that had no respect for other people staying there.
Repeat custom - Will stay again.
N/A
The staff were very helpful and lovely to deal with. The air conditioner in the room was noisy on the first night, but after mentioning it to the front desk, this was fixed for the rest of my stay - I thought this was excellent service. Breakfast was buffet style with plenty of choice and the room had tea and coffee available. There is also a pull-out washing line in the bathroom, which I did not use, but thought it a good idea.
The room was quite dark as it was on one of the lower floors and was shaded by window decorations on that side of the building.
Centraal gelegen in Singapore en heel behulpzame conciërge.
Kille sfeer in het hotel. Issue met de boeking leidde tot extra kosten.
Great staff,good location,has everything for short stay. Pool was nice and enjoyed by the kids to cool off from the heat
L’emplacement est top entre 2 stations de MRT,
La SDB est vieillotte , les robinets qui fuient et matériaux anciens, Le sol de la chambre style moquette PVC.
The location is great, no complaints there. That's about it. Not what I remember from years ago.
The photos of rooms are misleading as they look very welcoming and cosy, not to mention I thought it was carpet on the floor. The rooms need a long overdue upgrade. I paid $2000.00 for a room for 7 days. I had a shower curtain in the bath, no fan in the bathroom, the ceiling was peeling, the vanity had a visible rust stain. The room looked extremely simple, walls had paint that was wrinkling and about to peel. My original room had a dirty bath tub that was extremely worn where you stand, the vanity had a very large rust stain and the ceiling above the bath was peeling. I asked for a different room but......
Location.
Location & Room Ambience.
I like the location and nearby to Bugis Junction
When I checked in, the staff member at the front desk was visibly unpleasant and condescending. Perhaps need more training.
The location in the center of the city with affordable price..near to everywhere..
Location and friendly staff
Great location.
Hotel is very dated. Clearly would have been nice in it's heyday but is in need of a major refurb.
De locatie en ontbijt en reinheid. Z
Hotel is wat verouderd en niet alles ziet er meer netjes uit. Föhn en deur was bv kapot. We waren met zijn vijven maar hadden slechts 2 dubbele bedden. Dat kon blijkbaar.
Great location, friendly staff, nice buffet restaurant.
The room cleaning schedule seemed to be quite late. We’d leave in the morning, be out for the day, come back at 3pm and the room still wouldn’t be cleaned. Then they would come at 3:30pm to clean the room.
Good location
The location is perfect .
Good
Good
My fifth time staying here because location is great. A few minutes walk to MRT stations, bus stop just outside hotel, lots of food option and near malls. The reception staff was very quick to offer a change of room when i asked if they could tighten the safety grab bar. Housekeeping lady is pleasant and efficient.
The hotel shows obvious signs of age. The first room i was given had a bathroom door that looks like it belonged to a poorly maintained air bnb, and loose safety grab bar. Bits of crack here and there that has been patched up but not very nicely. The dark rosewood furniture is a little old fashion.
Lokalizacja oraz bogata oferta śniadaniowa
Hotel ma już swoje lato co widać po pokojach
Room and location
Staff were not considerate of our requests, even though we informed them of our special occasion and request before arriving.
Location was good. Room was good.
The staff are not empathetic to personal requests and genuine needs. They are too straightforward and stick to the rules, not do not display compassion.
Location was great
That adding a single bed to our room for my child cost 85 dollars more a day, I wasn’t informed it was per day , when I first checked in
Gymmet med mögel, trasigt löpband, motionscykel som nte gick att ställa in, få redskap i övrigt. Hotellet murrigt och slitet.
I would like to express my sincere gratitude and appreciation to Mr. Velu for his exceptional kindness and professionalism. During my stay, I unfortunately lost my passport, which was an extremely stressful and frightening experience. From the very beginning, Velu went above and beyond to help me. He made every effort to search for my passport, patiently guided me through the necessary procedures, and supported me with every issue related to my trip. His dedication, compassion, and willingness to help gave me great comfort during one of the most difficult moments of my journey. What impressed me the most was not only his professionalism but also his genuine care and empathy. He treated my problem as if it were his own and never hesitated to offer assistance whenever I needed it. Thanks to Velu, I felt supported and reassured throughout the entire process. He truly represents the highest standard of hospitality and customer service. Thank you, Velu, for your outstanding support. I will always remember your kindness and I highly recommend this hotel because of wonderful staff members like you.
Great location. Excellent breakfast. Friendly staff
This was our 2nd-time having Peranakan Buffet @ Sun's Cafe located at Hotel Grand Pacific, the food and price are reasonable (try their 1-for-1 promotion). We enjoyed not only the great meal but also the exceptional service from the hotel staff and restaurant team, their hospitality was impeccable from start to finish. Once again thank you all for always so welcoming and hospitable. Happy Diners & Great Appreciation From Returning Guests ❤️❤️ Visited Date: 11 JUNE 2026
The friendly staff
The furniture inside the room a bit old the lock of bathroom door is broken , suggest the room should be refurbished .
Older hotel, but in great location
Facilities require some upkeep
ロケーションが良いかと思います。 古くからのホテルで部屋の単価にしては広いですね。 新しいホテルは値段の割に料金が高い場所がシンガポール多くあります。 スタンダードのホテルとしては良いかと思います。
これは良くなかったといえるような問題点はないかと思います。
Stanza non pulita completamente
Location is fantastic, situated between City Hall MRT and Bugis MRT. Bras Basah MRT is also around the corner. Bus 36 takes us directly to Changi airport. There's a food court right across the hotel on Victoria street. Fortune Centre, Fulushou Complex and Albert Food Centre are also a stone's throw away.
It'll be perfect if the front doors were automatic and there's a ramp to pull the luggages up to the reception counter.
Clean great proximity to the centre of town, friendly and welcoming staff all the things you want.
Nothing
We had lots of fun. We made friends with the staff, Velu! He is so kind and helpful to assist us! We will definitely come back in this hotel soon
Staff check-in was super. Staff were very nice about early check -in.
Hotel is abit old. The carpets need to be replaced and the toilet was not flushing well on the next day.
Conveniet location close to Bugis area, and walking distance to trains. Rooms were spacious and comfortable. Friendly staff - very accomodating specially for parents whom are regulars to the hotel and staff even suprised them with a cake for their 80th birthday. Breakfast was good and enough for us.
The location was close to the MRT and the staff were so helpful. Clean room, good value.
The location of the hotel was perfect for our two night stay - convenience to attractions and shopping was ideal. The staff were great, very helpful.
Nothing
地點不錯。交通方便。
房間隔音差。
Emplacement super, chambres propres.
Rapport qualité prix, c’est très très cher. Le buffet petit déjeuner est bien mais lui aussi très très cher.
Bathroom is a bit dated
Postion
Great hotel in a great location to be-able to get to everything you want to see in Singapore. The staff here are absolutely amazing and extremely helpful. It’s was our 2nd stay here and we will return again.
Nothing
Professional staff. Easy check in. Location superb.
All pretty good
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.5/10Mixed cleanliness: several mentions of ants, some mould, musky smells in areas and occasional maintenance-related dirt, but some guests explicitly noted the hotel was clean.
Service
7/10Mixed service: multiple reports of helpful, apologetic reception staff who offered room changes/late checkout, but also several comments about unfriendly receptionists and one notably rude front-desk operator.
Location
9/10Very strong location repeatedly praised: central, close to MRT, Chinatown, Raffles/harbour and walkable to main sights.
Room Quality
6/10Rooms often described as dated, small and basic with visible damage (chipped paint/tiles, worn bathrooms); some found beds comfortable but overall rooms need refurbishment.
Amenities
7/10Decent basic amenities: good AC, TV/YouTube, tea/coffee, breakfast selection; pool and some facilities need upgrades and there were occasional shortages (towels, bidet guidance).
Value for Money
8/10Generally perceived as good value: repeatedly called a cheaper/good-price option and 'fit for purpose' for the price paid.
Food and Beverage
7/10Breakfast praised for variety and fresh egg station by several guests, though a few found quality average; bar/drinks noted as expensive by one reviewer.
Overall Experience
8.7/10Overall positive stay driven by excellent location, good value and comfortable beds, tempered by dated rooms, occasional cleanliness/maintenance issues and mixed staff interactions; net guest impression is favorable.