Hotel Majapahit Surabaya MGallery vs Similar Hotels

Rooms are described as vintage and comfortable, but could benefit from renovations.

General expectation of comfort and quality for a 5-star hotel, although specific details are not provided.

Rooms described as nice and comfortable.

Rooms were spacious and well-appointed, though some aspects showed wear.

Several reviews indicate issues such as humidity and maintenance concerns.

Negative feedback regarding restroom issues indicates room for improvement in cleanliness.

Guests mentioned clean rooms and a pleasant environment.

Cleanliness was good but some areas showed visible wear and tear.

Conveniently located with a historically significant atmosphere.

Conveniently located near shopping and other attractions, making it ideal for travelers.

Conveniently located near Tunjungan street.

Prime location in the business and shopping district, ideal for exploring.

Numerous compliments on friendly and attentive staff across multiple reviews.

Overall reviews highlight exceptional service from staff, with specific mentions of prompt support and friendly interactions.

Staff consistently described as friendly and attentive.

The staff displayed warmth, professionalism, and attentiveness, contributing significantly to a pleasant stay.

Highly praised food and beverage options, especially the breakfast and restaurant.

Mixed reviews on food quality and options, with some items being reported as unsatisfactory at the gala dinner.

Breakfast and coffee received positive feedback for quality.

Outstanding food quality with a wide range of delicious options.

Excellent amenities including a large pool and gym, with consistent positive feedback.

Amenities were appreciated, but improvements like additional power sockets were suggested for better guest experience.

Amenities like the executive lounge and breakfast buffet are well received.

Excellent facilities including pools, fitness center, and spas provided a great experience.

Overall great value considering the services offered.

Prices align with expectations for a 5-star hotel, though some aspects did not meet all expectations.

Guests found the price reasonable for the quality offered.

Great overall value considering service, amenities, and location.