Drury Inn & Suites Frankenmuth vs Similar Hotels

Mixed sentiments regarding room comfort; some found it old and needing remodel.

Rooms mentioned as old and worn out, with issues such as noise and uncomfortable beds.

Mixed feedback: some rooms clean and comfortable with nice balconies; others had small bathrooms, stuck doors, hard beds, TV issues and insufficient soap.

Some reviews mentioned dirty rooms and maintenance issues.

There were complaints about visible dirt in the pool and hot tub, plus stained sheets in some rooms.

Multiple reviews mention rooms being filthy, housekeeping not showing up, visible grime in pools/hot tubs, and a reported bug; cleanliness is a clear weakness.

Reviews praised the convenient walking distance to key attractions.

Guests appreciated the central location and its proximity to downtown attractions.

Frequently praised: excellent location within walking distance of shops/restaurants, shuttle available, convenient for town attractions and river shops.

Multiple reviews highlighted the staff's kindness and helpfulness.

The staff were described as friendly and responsive, addressing issues during the stay.

Staff repeatedly described as very friendly and helpful (named employees who went above and beyond, prompt maintenance response); only notable service complaint was slow initial restaurant service.

Generally, the food received good reviews, but some mentioned it could be improved.

Breakfast offerings received positive remarks and were enjoyed by the guests.

Food generally praised (Oma's well-liked, lobby refreshments appreciated); primary complaint was slow service at the restaurant on one occasion.

Strong positive comments on amenities such as breakfast and kickbacks.

Guests enjoyed the pool and hot tub, but some amenities were noted as dirty.

Waterpark, blast area, arcade, lounge with live music and multiple pools are strong positives, though some guests noted pool/hot tub temperature and grit issues.

Some felt that the price was high compared to the offerings.

Some guests felt the hotel was overpriced given the condition of the rooms.

Standard quality for this hotel tier (not explicitly evaluated overall in reviews); assigned target overall rating.