Mercure Exeter Southgate Hotel vs Similar Hotels

Uncomfortable main bed in family room and issues with the air conditioning.

Rooms were stylish and comfortable but experienced issues with heating and lighting.

Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.

Rooms described as comfortable but had issues with lighting and noise.

The shower door in my room was pretty disgusting and really needed a good clean.

Generally clean rooms but had a few housekeeping issues noted.

Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.

Clean and well presented, but issues with room descriptions and a stifling environment.

Great location, very central, perfect for the Christmas market and shopping centre.

Good central location made exploring convenient.

Central location noted positively in multiple reviews.

Ideal location for exploring the city, central and peaceful.

Staff were very friendly and helpful, with good service at check-in.

Staff were friendly and attentive, providing excellent service despite being overwhelmed.

Mixed reviews; reception service experienced delays and inconsistencies.

Staff were friendly and helpful throughout the stay.

Lovely food and good bar menu, but some food items were served cold.

Dinner was delicious but breakfast value was questioned.

Significant complaints regarding breakfast service and food availability.

Breakfast was excellent with a good variety, but some cereal options were lacking.

Standard amenities including spa pool and various food options available.

Facilities were praised, although parking needed prior reservation.

Good facilities noted, enhancing the overall stay experience.

Good amenities but noted issues like loud heating or guest noise.

Paid for half board stay, but menu was limited and not as expected.

Breakfast pricing was considered steep, affecting value perception.

Amenities and location justify the pricing, though some service aspects may affect overall value.

Reviewed as expensive with mixed feelings on offerings compared to price.