強羅公園
Gōra Park, Gōra, Hakone, 250-0398, Japan- Fee
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Luxurious Accommodation
Experience luxury at Hakone Yutowa, located just 500 meters from Hakone Gora Park. Indulge in our well-appointed rooms and enjoy the convenience of our on-site restaurant, free private parking, shared lounge, and terrace.
Relaxing Hot Spring Bath
Unwind in our hot spring bath, perfect for rejuvenating your body and mind. After a day of exploring Hakone, come back to Hakone Yutowa and soak in the therapeutic benefits of our relaxing hot spring.
Exceptional Services
Enjoy a hassle-free stay with free WiFi throughout the property and a 24-hour front desk at your service. Start your day right with a delicious buffet breakfast and take advantage of our 24-hour complimentary beverage service in the lounge.
Book your stay at Hakone Yutowa now and elevate your Hakone experience to new heights!
Check-in from
03:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
3 Twin bed (90-130 cm wide), 2 Sofa bed (Variable Size)
Room details
76 sqm
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
4 Twin bed (90-130 cm wide), 2 Sofa bed (Variable Size)
Room details
56 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
37 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), 2 Sofa bed (Variable Size)
Room details
49 sqm
In-room amenities
2 Large Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerhead
Practical - Safe, twin sofa bed, and iron/ironing board (on request); rollaway beds (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
32 sqm
In-room amenities
2 Large Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerhead
Practical - Safe, twin sofa bed, and iron/ironing board (on request); rollaway beds (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 4 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a hydromassage showerhead
Practical - Safe and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
2 Double Beds
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerhead
Practical - Safe and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), 2 Sofa bed (Variable Size)
Room details
43 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
27 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), 2 Sofa bed (Variable Size)
Room details
56 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
3 Twin bed (90-130 cm wide), 2 Sofa bed (Variable Size)
Room details
62 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
כלום
מרגיש כמו בית ספר שדה.
Que ofrecen actividades de pasatiempo sobre todo en noches cuando no hay casi nada de hacer en las montañas. Manantial modernos privados y públicos seguramente te gustaría. Además librería con alcohólicos, té, bebidas y snacks libres para todo el mundo. Y una cena de buffet de comida japonesa deliciosa, menos los platos principales de elegir.
La distribución de los edificios empieza un poco rollo y cuando la tienes claro ya es hora de checkout. No obstante eso no quiero decir que no me guste.
Everything was fabulous, from the kind and forthcoming staff to the wide array of activities available both inside and near the hotel, to the great foods and drinks and the dreamy room we stayed at! I would definitely recommend Hakone Yutowa to individuals, couples (like us) and families planning to visit Hakone. It is a place I look forward to staying again when I return to Japan and is by far the best stay we had in our trip so far for that price range.
If anything, the other guests can be annoying and not respect rules for some of the shared spaces, but as a whole the hotel is so big this is definitely not a significant problem!
料理が美味しい
ありません
מלון מפנק מאוד אזור קרוב לתחנת הרכבת היינו 5 בחדר מאוד מרווח
貸し切り風呂が良かった
We had a fabulous time at this hotel. We stayed with my 3 year old and the play room was 10/10. The breakfast was also delicious!
子どもが遊べるコーナーがあり、また、無料のマッサージ機があったり、ビールやおつまみが無料なのも良かったです。
ありません。
Great location. Rooms clean and spacious
Camera spaziosa, spazi comuni accoglienti, presenza di area gioco per bimbi, focolare all'esterno, terme private senza costi aggiuntivi.
Il buffet colazione/cena non mi ha convinto, abbondante ma qualità dei prodotti non ottimale.
駅から徒歩数分で近かった。飲み物が飲み放題。漫画や無料マッサージ機がある。
ビュッフェ形式でしたが、2泊ともししとうが辛すぎた(天ぷらや鉄板焼きの付け合わせ等)から全員「これはししとうじゃなくて唐辛子!?」となりながら罰ゲームのように食べた。
La chambre typique très spacieuse et très confortable
המלון מאוד יפה, חדר מסודר יפה עם אמבטיה עם מים ממעיינות חמים שתמיד מלאה. מאוד אהבנו גם את האוכל המגוון שהגישו במלון. היה מעולה ומומלץ מאוד
המלון ממוקם קרוב לתחנת רכבת ולפעמים הרעשים הציקו. אבל זה היה ממש דבר קטן
サービスや清潔感やおもてなしにおいて高評価です。
温泉の温度が少しぬるく感じました。 温泉に来たって感じが欲しいので難しいと思いますが、源泉掛け流しにちかい風呂があるともっといいと思いました。
We loved the room, the grounds, the baths, the proximity to everything, and the food!
n/a
The room size, the onsen, the free drinks and refreshments at the evening. Very good location. Close to the open museum.
From the reception or the breakfast area to our room we needed to change 2 lifts and walk through stairs passage that connects the east to the west wing. It is especially uncomfortable with the suitcases
The happy hour.
Clean, fantastic facilities.
Nothing!
Das Onsen war richtig entspannend vor allem hatte es einen privaten Bereich der genutzt werden konnten, somit Entspannung pur ohne zusätzliche Hotelgäste. Super waren auch die zwischen Snacks mit freier Getränke Wahl.
Unser Zimmer weiste etwas hohe Feuchtigkeit auf, kann natürlich auch sein da das Wetter nicht so optimal war.
Tout! Onsen privé (pour des familles) Les en-cas Les sièges massant Les chambres
Collocato a due minuti a piedi dalla stazione di Gora. Location perfetta per la visita ad Hakone/Gora e per prendere la funicolare per andare a vedere il monte Fuji e il lago Ashi. Struttura non nuova ma ottimamente tenuta e pulitissima e dotata di tutti i servizi necessari. Bellissima la zona all'aperto con bracere, vasca e illuminazione suggestiva serale e notturna. Personale gentilissimo e molto accogliente. Colazione e cena super abbondanti. Assolutamente consigliato.
Sostituirei le tende delle vasche da bagno con strutture fisse o porte in vetro.
L accueil et le cadre général de l hôtel Les espaces partagés
Le dîner le soir Le onsen non ouvert aux personnes tatouées
従業員のホスピタリティが良かったのと、誰でも入れるラウンジが、飲み物等自由に呑めて良かったです
部屋が、クロゼットが無いなど少しシャビーなのと、温泉がヌルすぎて残念でした
Heerlijk hotel, goede kamer, lekkere tuin waar je even kunt relaxen, ook staat er vaak wat lekkers klaar dat je gratis kunt pakken, een biertje, desserts, nootjes enz…
Niets
食事が美味しい。 館内で色々な場所に飲み物など 置いてくれてるので、 すごく便利です。
ちょっと館内が複雑で エレベーターはあるが、 必ず階段を使わなければならないので チェックインの後とアウトで 荷物を持って登る時、少し不自由。
都很好
沒有
מיקום קרוב מאוד לתחנת גורה, חדרים גדולים, אופציה למסאגים בתוספת תשלום, אחה״צ מגישים עוגיות ושתייה. ארוחת בוקר וערב מעולות
Peaceful, activities to do, pretty property
Food, snack selection was not as good as other properties
Sin duda lo del onsen privado es una experiencia muy chula, si tienes la oportunidad de ir a Hakone te lo recomiendo sobre todo para descansar después de tanto caminar por todo Japón. Estéticamente los paisajes son increíbles pero quizás sí que hubiésemos escogido otro hotel para la próxima ya que el desayuno y la cena no estaban a la altura de las estrellas y del precio que tiene.
El desayuno y la cena no estaban a la altura del precio que pagamos ni de las estrellas de este hotel. Son siempre lo mismo cada día y sinceramente a nosotros no nos gustaba ya que era casi todo precocinado.
The location was perfect. Easily walkable from both Gora Station and Chokoku no Mori Station (though closet to Gora). There was also a bus stop in front of the hotel. The best thing about v the hotel was the almost magical atmosphere created by the inviting spaces throughout. Snacks and drinks flow freely, and in the evenings, you see families curled up reading books and chatting together in the cozy library, playing card or board games in the game space. Adults chatted with their free beers and cocktails, relaxed in their yukatas after a relaxing onsen bath. The beds were comfortable and the rooms very clean. They have private baths as well as showers in room for those who dislike communal bathing. The breakfast buffet was plentiful and good.
The price was not cheap but comparable to other places in the area. Would definitively go back. The area is known for its fall foliage and hydrangeas in June-July.
I didn’t get a chance to experience the outdoor seating thanks to the pouring rain, but the indoor lounge and bar were excellent — atmospheric, comfortable and a great place to relax. The rooms were spacious and, I believe, fairly traditional by Japanese standards, which added to the Hakone experience. Breakfast was very Japanese, which was interesting and authentic, although having a Western option as an alternative would have been welcome. The location is also quite convenient for exploring Hakone’s main attractions.
Dinner was quite overpriced for what it was and finished surprisingly early. If you get hungry later in the evening, your fine-dining Hakone experience may therefore conclude with a sandwich from the local convenience store.
מיקום טוב
Posizione comodissima, colazione spettacolare, sala comune bella e pratica, staff gentilissimo.
Probabilmente perché a cavallo Di ferragosto ma per quanto pagato 350€ a notte una doppia mi aspettavo stanza piu belle e rifinite e bagno più grande sopratutto il lavandino che era minuscolo. Pagato la metà sarebbe stato equilibrato. Una delle doppie eravamo in tre con un divano letto e ti lasciano le cose in stanza per fartelo da solo.
L'ambiance japonaise Les bains La terrasse La chambre
Petit déjeuner moyen
החדר (דירה) מרווח מאוד ונוח. מיקום מעולה, אוירה רגועה מאוד. אונסן נחמד. מקבלים חלוקים להסתובב איתם באזור החופשי. יש פינוקים באזור המשותף (גלידות, עוגות, שתיה).
האונסן בחדר עלוב, זו אמבטיה מלאה במים. האוכל גרוע, גם בבוקר וגם בערב. יקר מאוד ביחס לתמורה.
Very luxurious. One of the few onzen places that could accommodate five people in a single room. Lots of very nice amenities including massage chair, free alcohol and desserts. Two private baths which were really nice after braving the very crowded Hakone loop. Good quality food.
Not a traditional ryokan, so even though the food quality was on par with other great ryokan, you do have to get the food yourself which does take away a little from the onzen experience. But wearing the Japanese robe during our stay was very therapeutic
Todo, nos ha parecido excelente y súper cuidado. La experiencia de los Osen públicos y el disponer de privados para disfrutar con la familia es una maravilla. Te prestan yukatas en la entrada para que sea más auténtico todo. Nos hemos pasado el día en el hotel con el yukata puesto
Tout était très bien, espace lecture avec boissons très agréable, joli espace extérieur parfait pour se relaxer, bel onsen
Rien
Locatie prima om met de cablecar en het museum te bezoeken
Eten was enigszins teleurstellend elke dag hetzelfde met veel lokale producten in buffetvorm niet altijd lekker maar er was wel veel varieteit
Il bagno Privato e la libreria
La colazione Non piacevole Molto confusa
Muy rica la comida, hotel moderno, onsen privado gratis
Nada
La cena pensavo fosse di qualità superiore
Un hotel bien cuidado y con unas grandes instalaciones. Esta genial ubicado para poder acceder al pueblo andando. La cena estaba muy bien con el buffet.
El desayuno está muy muy justo si lo que buscas es un desayuno no japonés. En comparación a todos los hoteles que estuvimos durante el viaje este es el desayuno más justo. El tamaño de la habitación era increible pero tenia 2 cosas importantes que afectaban a la comfortabilidad: la primera es que el onsen de la habitación no deja de caer agua durante toda la noche y genera un ruido muy molesto junto con el zumbido del motor del agua. Y la peor de todas es que el tren que se utiliza para moverse pasa justo delante del edificio donde las habitaciones se pagan mas caras ("Condominium"). El tren empieza a pasar por la via cada 3min desde las 5 de la mañana. Muy molesto. Urgentemente tienen que insonorizar las habitaciones en el edificio de "Condominium" con cristales preparados para ello.
La ubicación ya es una maravilla pero es que además este hotel lo tiene todo: Habitación amplia con vistas increíbles al bosque, onsen, helados y batidos para después del onsen, zonas de ocio para niños y mayores, zona de lectura con hamacas, un jardín precioso con baño para pies, un restaurante buenísimo tipo buffet, el desayuno buenísimo, todo increíble.
Me gustó todo!
部屋に洗面台がなかった ベッドが低すぎた 館内の移動がしにくかった コーヒーがまずかった
Onzen, Snacks, großes tolles Zimmer mit privatem onzen…
The hotel had everything we needed. The breakfasts and dinner bufffets were amazing, limitless sushi, sashimi and lots of other options. I was worried our fussy-eater kids would struggle but there was tons of variety and they LOVED it. The afternoon snackbar and nightly complimentary drinks bar were great. We also really enjoyed the onsite onsens and saunas (although they do look a little tired), and the fact that they had lovely toiletries and hairdryers in the dressing rooms, the drinks and snacks for after your onsen were a special touch. Our room was great - very comfortable, and we had a small bath with hot spring water constantly refreshing which was a nice surprise. We really loved our stay here, such a great experience. Great location too, 5mins walk from the Gora cable car station.
As we had a family room in the condominium section, we were in the building at the end which meant that we had to cross over a drive way and walk through the garden to get to the main building with onsens and restaurant. There was also not a lift on our level, so we had to take stairs everytime we left our room. The weather was good while we were there so it wasn't a problem, but if it was cold or raining, this would not be ideal!
Le lieu
Breakfast is decent, room is spacious
Quite old, onsen is always busy couldn’t find a accessible time, always full or locked, even public ones also locked
第二次入住、這次被免費升級成高級房間 很喜歡晚餐、早餐buffet 、獨立溫泉 下午茶與晚間的點心Bar也相當喜歡
無
Bien situé. Le bain était correct mais pas extraordinaire. Le lounge avec les boissons et quelques snacks et douceurs était très bien.
Le service correct mais pas extraordinaire. L’intérieur un peu banal.
Great place and facilities
As I have booked for 5 people, I expected 5 made up beds in the room. Would have been nice to have this ready for everyone.
點心吧、酒水
這種價錢,買到的品質真的不行,就像把錢都拿去買公設了
Loved all the nature and the private bathhouse was great!!! The buffet was delicious and the snack/beer times in the awesome lounge were such a great addition. I also loved the outdoor foot bath and fire pit.
They ran out of yukata’s for children but that’s it.
Localisation, espace lounge.
Temps d'attente pour le checkin, qualité du petit déjeuner.
Location and design
Jó elhelyezkedés, hatalmas szoba, szuper ételek.
Éjszaka hiába volt a légkondicionáló 23 fokra állítva, mégis meleg volt.
Comfortable and clean rooms. Spa experience.
Food was over priced and terrible.
餐點還行 中庭很不錯 飲料Bar 服務態度好
房間很小
We stayed at Hakone Yutowa as part of our visit to Hakone, and overall it was a pleasant experience. The hotel is located in Gora, which has a quiet, relaxed atmosphere and makes a good base for exploring the area. Dinner and breakfast were both included with our stay, and we especially enjoyed the buffet dinner. One unexpected bonus was the lounge, where complimentary snacks and drinks—including alcoholic beverages—were available throughout the evening. That was a wonderful touch after a long day of sightseeing. Unfortunately, we weren't able to enjoy the onsen, which was one of the main reasons we booked the hotel. Sometimes timing just isn't on your side, and that's nobody's fault. If you're coming to an onsen resort, definitely plan to take advantage of the baths—they're a big part of the experience. One funny lesson I learned was that Gora is definitely not an early-morning sightseeing destination. I woke up before dawn, eager to explore, only to discover the hotel was still locked up for the night. When I finally escaped around 5:00 a.m., the town itself seemed just as asleep. It turns out that when you stay at an onsen town, the idea is to slow down, relax, soak in the baths, and enjoy the peaceful atmosphere rather than race out before sunrise. Consider that lesson learned! The only thing that surprised me was that the room and amenities felt a bit more basic than many of the other hotels we stayed in throughout Japan, especially considering the price. Even so, the food, lounge, and peaceful setting made for an enjoyable stay. Summary: Come for the onsen, stay for the relaxing atmosphere—and don't expect Gora to be awake before the sun is! Well.... several hours later than that, actually!
Considering the nightly rate, I expected the room to feel a little more upscale. It was comfortable and clean, but compared to several other hotels we stayed at in Japan, it felt a bit more basic than I anticipated.
どのスタッフさんも接客が丁寧です。 夕食会場で3ヶ国語が話せるスリランカのスタッフさんと色んなお話ができて彼女の人柄に惹かれました。素敵な方です。 ラウンジで飲み物、オヤツが豊富でリラックスできました。 部屋に空気清浄機がありました。
駐車場が150メートルほど離れているので高齢者の方や天候不良の時は不憫かもしれないです。 部屋が狭いのは仕方ないですが洗面所と鏡が欲しかったです。 メイクする時の小さい鏡が部屋にありましたが両面とも指紋で汚れていたのが残念。 3棟あり、食事会場など少し距離がありました。
Les services proposés par l’hôtel! Les différents espaces détente. Le buffet du soir est hyper varié avec pleins d’options incluses ( barbecue, alcool pour ceux qui boivent..) Un coin librairie avec des snacks et boissons à volonté. Espaces extérieurs ( bain de pieds, feu de camp..) Les onsens privatifs et ceux de la chambre avec vue sur l’extérieur. Son emplacement à côté de la gare Gora station ( qui mène à Odawara ou encore au funiculaire ). Je reviendrai les yeux fermés.
Manque de boissons chaudes ( chocolat chaud, cappuccino, etc.) au niveau du buffet petit déjeuner ! Mais sinon le buffet est assez complet en terme de nourritures.
经理处理问题很好,提高了住酒店舒适的质量
没有
食事が素晴らしい。また、アルコールがフリーでよかった。最高です。
お風呂がぬるかった。洗い場の床が痛かった。しかし、妻は痛くなかったと言っていた。不思議。
Die Lage, dass Essen, ein Ort zum Entspannen.
まず、朝食・夕食は、品数もバラエティーに富み味付けもよく大変美味しかった。ホテルは、強羅駅に近く至便。また、飲み物類が全て無料であったのでホテル代が高いという意識はなかった。
泊まるといえば何時も湯本なのですがこの度初めて強羅に泊まった。少々上質の部屋を取ったが大浴場や食事場へのアクセスは棟間が離れているせいかやや不便。この点を改良すればなおいいと思った。
The relaxing feel.
Everything was great
It was conveniently located. The breakfast was very good.
It was fine -- there is nothing elegant about this property. It's like a Holiday Inn Express (and not a new one). The reason to stay here is if you have kids -- there is a playroom and kids can be a little crazy here. There are snacks and drinks in the evening that my family appreciated. The onsens are nothing special, and the private/family onsens were busy when we wanted to go. The property smells a little musty, it was just okay.
The property is a bit run-down. No interesting vibe. It's totally fine for a mid-price hotel! But I feel we overpaid for what it is.
フロントスタッフさんからレストランの方、清掃の方 みなさん挨拶して下さいますし、とても対応がよかったです。 清掃も行き届いており、とても快適でした。 施設のサービスも充実しておりまた宿泊したいです。
特にありません。
Hotelanlage, Onsen, Zimmergröße, äußerst zuvorkommendes Personal - sehr hilfsbereit und bemüht
Schade, dass wir nur 1 Nacht geblieben sind :(
地點非常好。閱覽室餐點及户外泡腳池烤火區很棒
房內溫泉水是流動的無法關,無法入浴缸內泡湯,去大眾地只能帶房內毛巾不方便
היה עיסוי מושלם , אוכל מוסרתי רק ליפנים , אין מה לאכול לתיירים , ארוחת בוקר עד 9:30 כניסה עד 8:30 לחדר אוכל . מאכזב
האוכל מזעזע , לא לקחת ארוחת בוקר אם אתה לא יפני
המלון קרוב לתחנת הרכבת במרחק הליכה מהמוזיאון הפתוח וצמוד לרכבל במסלול המעגלי. חדר גדול ואונסן פרטי, מחכים ונכנסים. פינת משחקים לילדים , חדר עם נישנושים במהלך היום ובערב בחצר יש אח בערב , אווירה טובה.
ארוחת הבוקר לא מתאימה כל כך לחיך המערבי הכל נסגר מאד מוקדם ונאלצנו לאכול במלון ארוחת ערב יקרה, צריך לחשוב על זה מראש
Comfortable room with lovely mountain forest views out the window. Our room was conveniently close to the garden path that connects the apartment-style 'condo' rooms to the main building where the primary amenities are located. The breakfast buffet was good (not great), the location was very convenient - walkable to both Gora and the cable cars as well as the Open Air Museum - both were wonderful. Good restaurants walking distance as well. The onsen facilities were nice; the public ones were spacious and well-equipped. The private ones also nice, though we waited ~20 minutes to access it when we tried.
Overall the facilities feel a bit dated and sprawling - it feels a bit like a maze inside. The library / community / play spaces would have been WONDERFUL, but unfortunately they were in a separate building, so we found few opportunities to just hang out there and enjoy.
Room was spacious and comfortable. Breakfast was great!
Dinner is overpriced, not really worth the price, but optional. Can go dine elsewhere.
This hotel was exceptional. enjoyed every aspect of hotel. The room was large. facilities amazing. My advise is to make sure you get the recommended dinner inclusion. Absolutely amazing food. Great Great food for dinner and selection of fantastic breakfast. included free alcohol-which was a bonus during dinner and limited alcohol selection after dinner. The onsen public bath was amazing. lovely and relaxing. staff were lovely. room was clean. Definitely would recommend this hotel to everyone.
Could not fault-nothing negative to say.
Great location to enjoy tram and ropeline to lake, excellent and plentiful breakfast, snacks and drinks 24/7, great massage service available, beautiful deck among greenery
Hotel bem localizado, próximo das estações de comboio, do centro de Gora e do Museu do Ar Livre. Pequeno almoço de estilo japonês, bem servido e com simpatia. Quartos limpos e adequados. Banhos onsen e de qualidade.
Nada.
The staff go above and beyond to help. Rooms are large and the Private onsen is great. The buffet dinner and bfast were really good, so many delicious options! The lounge areas were great and the foot soaking area was relaxing. Great location right next to Gora Park and Gora station. Perfect for exploring Hakone!
The pillows weren't very comfortable and we stayed at 3 other hotels in Japan prior where we slept great. Overall not the biggest con but i did have a hard time falling asleep. Also outside the Condominium there was noise every 15 min after 5am so it was hard to sleep in later than that.
Everything was great. Love the onsens! we were glad we were able to enjoy the private onsens. My little girl enjoyed the children play area and the library :) The free coffee and juice are good quality
None
at walking distance from Gora station and a very good onsen to unwind your trip Also the lounge access was excellent with snacks and drinks late into the night
Very family friendly.
Would be nice to have outdoor or open covered onsen.
Café da manhã incrível, quartos ótimo e localização privilegiada.
Les instal•lacions, la zona infantil i el onsen exterior.
Els onsens privats son un picadero, no paren de sortir parelles, és desagradable per a una familia. El menjar es lamentable, el pitjor amb diferencia de tot el viatge. No té sentit pagar la mitja pensió a un preu astronòmic i una qualitat pèssima.
La nourriture et le onsen a disposition
La proximité avec le train, les dépendances communes, les abords magnifiques, les Onsens et l’atmosphère générale.
La taille de la chambre, ses équipements minimalistes, la douche est restée bouchée même après mon signalement, les coussins étaient durs et peu confortables, le tuyau de la douche était noir, ce qui n’est pas digne d’un tel hôtel. J’attendais plus de confort au niveau de la chambre car l’hôtel est globalement magnifique en toute honnêteté
it has multiple spaces
if u re in a condominium and it’s raining u re gonna get wet to arrive everywhere… there’s no safe path. No tattoos allowed… can this society grow up?
Convenient and easy walk from the train station. Very nice grounds and community area both modern and relaxed. Snack and happy hour were a lot of fun for us. Kids loved the comic book and play room.
Our condominium did not have its own bedroom but we made it work. Also It was a little confusing to figure out how to get around since the condominium building is separate from the main hotel, but we eventually found a path to use without having to go on the street.
Good location, great rooms and facilities and friendly staff
用餐的地方景色優美
晚餐需另外加購,1人7500円稍微偏貴
Las instalaciones, tenían bebidas y snacks gratis. Ofrecían onsen privados, ademas estaba muy cerca de la estación de Gora.
Великолепный отель! Чисто, комфортно, современно. В номерах есть все необходимые принадлежности, выдают юкату (халат). Есть массажные кабинеты (надо записываться), приватные и общие онсэны, отдельный на улице для ног. Умиротворяющая атмосфера внутри и тишина, есть библиотеки, постоянно в доступе напитки, сладости, вечером алкоголь. Очень чисто. Завтраки разнообразные , с традиционным продуктами. Идеальное расположение, НО! берите номер с видом на горы оно того стоит, и нет шума от проезжающего трамвая и дороги
Нет такого
L'emplacement, personnel agréable
Pour ce tarif exagéré, on aurait espéré des prestations plus qualitatives. Les bains sont limités propres. On vous propose des en cas .....arrivés dans la tranche horaire présentoirs vides. Petit déjeuner minable. La complexité de la circulation dans l'hôtel !
Excellent location, walking distance from Gora station and NOT up a steep hill like other hotels I've seen. Local attractions (cablecar, open-air musem, gardens and restaurants) can all be easily accessed on foot. We faced the train tracks but it wasn't noisy, my 1.5 year old son loved watching the train and busses go by. Family friendly hotel with excellent baby/toddler facilities: (1) you can rent items such as baby bath tub, bed rails, etc. (2) there is a kids play area with ball pit/toys/coloring. (3) restaurant was equip with plenty of high chairs, cutlery/bowls and lots of baby food jars/pouches; (4) public onsen area also had baby bathtubs and even a crib in the change area; (5) lots of lounge space with manga and other books for older kids; (6) milk and ice cream available by onsen area and they have daily snack/dessert hours. My husband and I both booked massages at the spa which was very affordable.
Cleanliness could be improved. While there was daily cleaning, there were dust on the windowsill, the washroom glass, faucet and shower door was not super clean. Dinner buffet (although we didn't eat there) was pricy for the selection. There is a big set of stairs that connects between the two buildings, one which houses the restaurant and the other that houses the public onsen/kids play area so not stroller friendly.
La amplitud de las habitaciones y los servicios que ofrecen durante todo el día y los adicionales como masajes. Una linda experiencia.
Todo estuvo bien
Que dire établissement au top avec pas mal de services disponibles comme le coin de lecture ou le salon avec les snacks. Le onsen étais trop bien Le personnel au top ! Rien a dire
The peaceful setting and on site onsen and the snack room.
Nothing
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.29/10There were comments about cleaning issues related to luggage on tatami floors, which suggests a need for improvement.
Service
9.26/10Service is generally described as standard but effective, with many positive remarks about the staff's responsiveness.
Location
9.3/10The hotel is praised for its great location near Gora station, making it convenient for travelers.
Room Quality
8.75/10Rooms are spacious and comfortable, with some concerns about mattress firmness.
Amenities
9.28/10Strong positive mentions regarding the in-room onsen, facilities, and free drinks contribute to high ratings.
Value for Money
8.74/10Overall good value, although some amenities could be perceived as limited.
Food and Beverage
8.29/10Food received mixed reviews; while some enjoyed the buffet, others had specific tastes not well met.
Overall Experience
9.26/10Positive overall sentiment with guests expressing a desire to return, indicating satisfaction.