Gora Kansuiro

Une immersion totale dans la culture Japonaise Simplement parfait, je recommande ce ryokan

Location.

Old in desperate need of cleaning, refurbishment and upgrade. Cobwebs, spiders, dead bugs in light fixtures. Dirty tea cups and utensils in room. Black mould in room onsen. Stale, musty smell throughout. And for £422 for one night's stay a complete and utter ripoff.

The property was straight out of a magical movie. The garden was amazing and the building was very beautiful and traditional. For a 120 year old building it was very clean and well kept. It has an old smell and since it’s right by the woods you will find some bugs which is expected and gave it the extra character. The staff went above and beyond to make this the best stay and it truly was. Food was absolutely amazing and very traditional. My kids tried everything and liked the majority of it. The 3 different onsens were amazing and much needed after a lots of walking. The hotel is conveniently located near Gora station, which made exploring the area very easy. Everyone in my family agreed that this was the best stay/ experience during our Japan trip. The staff was so helpful and welcoming. Amazing memories were made here!

My stay was excellent and exactly matched my expectation. I was looking for a place where it is cozy and allows me to fully experience traditional Japanese culture. This place is exactly that.

Nothing that I could say.

Very accommodating about dietary needs, we had one vegan, one vegetarian and one none fish or dairy eater, to make it easy we chose the vegan option for us all. Futons were comfy and made up for us while we had our meal and put away while we had breakfast.

It’s pricey. Could have done with an extra chair in the balcony area, there were three of us, but just two chairs.

Good location, dated hotel and general grounds

Harsh lighting at dinner, staff was very nice but property is very dated and needing a refurbishment. You pay for location and scarcity of better alternatives

Традиционность, красота, приятное месторасположения

Если вы не любите и/ или не пробовали традиционную еду, это не самый лучший вариант Также имейте в виду, это - полноценное традиционное жилье, там может быть прохладно, и вы можете быть к этому не готовы Персонал очень внимательный, и решает любые вопросы легко и здорово!

Le lieu et la vue depuis la chambre et la salle de repas sont magnifiques. Très jolie chambre dans le style japonais des ryokan. Le dîner et le petit-déjeuner étaient excellents. Le personnel est très aimable et très serviable. Les espaces de bain étaient plus que décents et très relaxants.

Parfois, il n'y avait pas d'eau qui sortait du robinet de la chambre ni de celui des toilettes (la chambre était à l'étage).

Everything was incredible! Beautiful ryokan, amazing onsen, the dinner and breakfast totally luxurious and the staff which was extremely nice and lovely. We loved our stay!

Super close to the station so really ideal for doing the Hakone look staff were amazing food was good if in all honesty I’m not used to such service so I did feel out my comfort zone but that was more me than them they were great no real complaints and the onsen was amazing

Price is pricey can’t lie

Endroit incroyable. Personnel au petit soin et vraiment très gentils. Vous cherchez une expérience ryokan c'est parfait. Repas très bon. Onsen's très bien et tatoo friendly. Parenthèse hors du temps.

מיקום מעולה, קרוב לתחנת רכבת, ולמוזיאון הפתוח. מקום בטבע, ירוק ומקסים. חוויה מסורתית, יש אונסן סגור ופתוח (מקלחת ציבורית) . הביאו לנו מזרון נוסף כדי שיהיה יותר נוח בשינה על. הטטאמי.

האוכל מאתגר גם לאוהבי אוכל יפני כמונו, אבל זה באמת עניין של טעם.. כדאי להביא אטמי אוזניים עקב רעש ציקדות בלילה. מחיר יקר ביחס לתמורה

Very clean and well organized

Nothing

Sehr nettes Personal, sehr höflich und aufmerksam. Sehr sauber und komfortabel.

The traditional Japanese accommodations. Beautiful garden surrounding the building.

There was nothing I didn’t appreciate about the property.

Living on a traditional Japanese way in a historical place was an awesome experience. Our stay was very relaxing among the beautiful nature, the calm atmosphere and, of course, the onsen. This place is also great to discover Japanese food outside of the famous dishes that we usually know. We only wish we could have stayed more!

La struttura è un tuffo nel passato e nelle tradizioni locali, la colazione e la cena sono fantastiche, gli onsen privato e pubblico un vero relax ed una esperienza da ripetere!

Nulla

Very friendly staff and excellent dinner. Great experience to stay in a traditional Ryokan.

The interiors are dated, the beautiful garden a bit unkept and the house over-all could do with some refurbishments, especially outside.

Przemiły i pomocny personel. Wspaniała lokalizacja. Wyborna kolacja kaiseki oraz śniadanie washoku. Urokliwe widoki z pokoju.

Un lieu magique, on se toute l'ambiance du Japon. Parfait pour les personnes à la recherche de lieux authentiques. Le lieu est magnifique des chambres au jardin, parfait pour se détendre, méditer et profiter des onsen. Le personnel est adorable et les repas traditionnels sont bons.

Prix un peu élevé.

L’emplacement de l’hôtel, juste à côté de la gare et du funiculaire, est parfait. Le dîner et le petit déjeuner étaient gastronomiques et très agréables, très dépaysants.

Nous avons eu un peu de mal à dormir sur des futons.

Eigener Onsen, freundliches Personal und ein wunderschöner japanischer Stil. Wer japanisches Essen mag, ist hier genau richtig. Westliches Essen gibt es nicht. Für uns war es ein ganz besonderes und einmaliges Erlebnis.

The location and the service

The maintenance conditions and the value for money

Hier ist es friedlich ruhig und im "old style". Asketisch und origonal japanisch. Alles ist sauber, das Personal unglaublich freundlich und persönlich. Nagelneu ist die luxuriöse Toilette, der recht ist aus "alten Zeiten" - gut gepflegt und traditionell. Das Essen ist 5 Sterne, ganz exquisit!

Es gibt nichts zu bemengeln!

料理は美味しいかったし、接客も良かった。

トイレが部屋の中にない。鍵がグルグル回すタイプで施錠しづらい。露天風呂が屋内の温泉と併設されていないので、一度着替えて移動しなければならない。

È stato un momento speciale, immersi nel bosco di Gora, raggiungendo il ryokan con un treno locale che passa tra i boschi. Cena e colazione in vero stile Giapponese, la stanza con una vista magica sul bosco, il silenzio spezzato dal cinguettio degli uccelli. La vasca esterna e interna suggestive. Una giornata che non dimenticheremo mai, posso dire che vale assolutamente la pena di viverla.

La struttura era autentica e bella. Personale accogliente e gentile a completa disposizione dell’ospite. Tutto pulito, impeccabile!

一泊二食的餐點相當好吃，很精緻，因連住兩晚也有改變菜單菜色，很用心。房間空間很大，很舒服。因為是有年代的建築，喜歡古色古香或傳統日本文化的旅客千萬不要錯過。服務很細心，也很用心招待服務旅客。浴池分成露天和室內，需要走一段距離，但沒有造成太多不便。

房間在一樓，晚上若想打開通往廊外的門會有飛蛾類的昆蟲飛入。

Son magnifique cadre, l’ambiance d’un ryokan très traditionnel et les onsens. Le personnel très gentil et prévenant. Le calme, la décoration et la qualité de la literie.

Les menus des repas (dîner et petit déjeuner) sont vraiment traditionnels et pas forcément très adaptés à des jeunes européens.

Tutto. Abbiamo vissuto un'esperienza completa da ogni punto di vista. La camera in stile tradizionale giapponese bellissima. La cena e la colazione sono state eccellenti. I tre onsen a disposizione, in camera, pubblico all'interno della struttura e pubblico all'esterno, sono favolosi.

Location and staff!

Nothing!

ottima soluzione per chi cerca una esperienza autentica giapponese! Camera, cibo, struttura veramente al top, ci si sente dei veri giapponesi, si è trattati come dei re! onsen magnifici! davvero tutto eccezionale!

The staff on the morning after our stay were incredibly kind, hospitable & helpful. I really enjoyed breakfast, but struggled with the dinner - but that's a me problem as I am not used to the very traditional food that was served. It was presented beautifully & thoughtfully. We were given a complimentary bottle of Sake for our honeymoon, which was very thoughtful & kind. The staff went above and beyond to serve me a completely vegetarian dinner & breakfast. The private onsen was nice & the outdoor onsen was set in beautiful scenery - it was so relaxing. There was nice touches such as a help yourself coffee station & water station outside one of the onsens.

To be honest - we ended up paying around £366 for one night. With this kind of price tag, we were expecting a more luxury experience for the last night of our honeymoon. There was black mould on the toilet roll holder in our bathroom. The view out of our room wasn't really very nice (nothing like I expected from the photos on their Booking.com listing).

Both dinner and breakfast were super tasty

Inner onsen was poor

Una experiencia auténtica que merece la pena vivir, el personal de lo más atento que existe.

Por decir un pero, el check in es a las 3:00 pm y el check out a las 10:00 am lo que te hace no poder llegar a disfrutar un día entero de la experiencia, o al menos unas horitas más.

La camera, la posizione e le vasche comuni

Il pranzo tipico era molto abbondante e ben fatto, ma troppo tradizionale per i nostri gisti europei, soprattutto la colazione

Very calm, zen garden, excellent food, lovely staff

Loved this place. We lived a traditional experience in this ryokan, with a table for tea in our room that later on was removed and became the bedroom. The food was exceptional, the onsen was also great (there is one indoors and one outdoors), and it was very convenient that tattoos were not an issue. Definitely recommend, and I hope we can cone back to this ryokan when we travel to Japan again.

Provavelmente das melhores experiências em hotéis da nossa vida Cenário idílico, silencioso, no meio da floresta Refeição de 23 peças de comida japonesa sazonal Termas.de agua quente relaxantes Quarto muito confortável, tradicional.

Nada. Apenas ligeiramente caro

La zona donde se ubicaba, el recinto en sí y la atención excelente del personal

Nada

Service was exceptional. Everyone was so friendly and helpful and a delight to speak with. The food was fantastic and very traditional and the onsen was comfortable and clean and quiet. The overall experience was very relaxing and wonderful.

Outdoor onsen, food

Slippers

Lovely location surrounded by the garden. Outdoor hot spring on site. Truly felt we landed in a different era.

It needs some serious updating. We stayed in the villa, very spacious for our family, but likely not used often. The smell of mildew was overpowering and off putting. It got better after the 1st day so it needed to be aired before our stay.

This is a truely beautiful bath house in a picture perfect mountain setting. The gardens alone are worth it! We spent only one night as a family of 4 (kids aged 5 & 8). The room is so spacious and very traditional. Nothing western about this place which made it so special. They provided traditional bath robes (Yukata) for everyone with special kids sizes to wear while staying there. Yes it’s older and that is obvious but we loved that it wasn’t a modern shiny hotel and we got to experience a traditional Japanese bathhouse as the locals would. Staff were so friendly and lovely and we wish we stayed longer!

El paisaje del entorno de hotel es fabuloso

Las habitacionesdel hotel están viejas y mal cuidadas

Exceptional and atmospheric; stunning gardens; lovely staff

Nothing

Beautiful gardens, gorgeous property, the peaceful onsen, delicious food and gracious people were so wonderful

We liked everything

This is a beautiful ryokan. Very traditional with a lot of history. It is a 5 minute walk from train station. The accommodations were beautiful, the meals were exceptional & the staff were warm & friendly. We had 2 private onsens in our rooms with access to an open air onsen as well. It is nestled in the forest with babbling brooks & short little walking paths. Would highly recommend.

Nothing!

Gorgeous facilities surrounded by the forest!

Très traditionnel, calme et spacieux

Un peu défraîchi mais ça fait partie du charme

The traditional style is fantastic and truly genuine. We loved the room and the view. The garden is sublime, the walk to the outdoor onsen is so beautiful and sitting in the bath in nature a wonderful experience. The food was amazing and so is the staff.

Locatie, eten, personeel en echte Japanse sfeer!

Yukata ( slaapkleding ) luikt een beetje.

Perfect place to experience a traditional onsen.

Most beautiful and well kept place I’ve ever stayed. Amazing views of the garden and the onsets were super relaxing.

Everything was amazing. Loved the open air bath and our room was so cozy. The food was incredible. Just an overall amazing experience.

A very authentic property. Our room came with a private onsen. It wasn’t luxurious but very pretty. The location was perfect, private with beautiful scenery and still close to the train station.

The toilet could do with an upgrade. It was very basic and in our room you had to walk downstairs to wash your hands. There was a wash basin in the toilet but no soap.

The dinner and breakfast are very traditional. The food was tasty, but both my husband and I realized that this was out of our comfort zones for food. The flavors and textures of some of the food were just not what we were used to. That being said, it was tasty. The onsen both private and public outdoor were AMAZING. The water was a great temperature and the views were very peaceful. Definitely a great place for a reset. Lastly the location is 5-8 minutes for the train station which is so helpful as Hakone is all on a hill.

Our room said it would have a bathroom and it did have a toilet. It did not have a shower or tub. We realized that the shower/tub was the bucket next to the onsen we could use to wash our bodies off. This was an interesting experience and fine for one night, but I would not want to do it every night. The mattresses on the tatami floor are quite thin and neither of us slept super well. I think this is likely because my husband and I are not used to this type of sleeping arrangement.

Staff and location, including outdoor Onsen

After a hectic couple of weeks in the cities, we were needing a relaxing and rejuvenating few nights - Gora Kansuiro absolutely delivered. From arrival we were made to feel totally welcome, and shown round the traditional lodgings, the wild gardens and the various onsens. The Japanese breakfast and 10-course dinner were all top restaurant quality, and when we had a couple specific requests (after a while we were struggling with raw tentacle!), these were taken on board by the chef, who created a unique menu each night. There were certain courses that wouldn’t be out of place in a michelin star restaurant. The staff were all helpful and a special shout out to Kana and Saki, the two young waiting staff who were super friendly and talked us through each course and even gave us recommendations for other parts of Japan for future trips! And off the back of our stay here we will definitely be back. From the beautiful setting and rooms, the amazing food, the onsens, and the staff - I really can’t recommend it enough.

Fantastic hotel surrounded by a beautiful garden. Great location, close to a little village, but very private. Our room had a beautiful view. Upon arrival we found delicious mochi and tea in our room.

No screens on windows.

Everything

Nothing really

It was beautiful and everything I could have imagined and more. The attendees were so kind and informative. The meals were delicious and filling and the experience was once in a lifetime. The grounds were magical and everything was very well kept!

Nothing

Amazing spacious villa in stunning beautiful surroundings. Excellent food - both breakfast and dinner. Outdoor onsen magical in the evening air.

Food and service was wonderful. Grounds were delightful. Outdoor onsen was the best. Nature is what makes the experience memorable.

Sleeping on the floor. Changing slippers for different hallway and rooms.

We spent here one night (one night too many). While set in a beautiful garden, and the people who work here are very kind and helpful, this place is absolutely disgusting. It is filthy, has not been renovated for many many years, and is not well kept. The bathrooms are not attached to the room, you have to walk through a hallway, but they’re still private. However, they look so bad and dingy, that it’s uncomfortable using them. See attached pictures. You’re forced to wear slippers that are shared with all other guests . There is no way to get your own private pair. This is athletes foot waiting to happen. Food was not good. Very unfamiliar textures and tastes. Sashimi made me gag. It felt rubbery and had a fishy taste. I felt like I was on a Survivor food challenge, only no reward waited for me in the other side of the challenge. Rooms: very few outlets available. No comfortable place to rest until dinner time, when they set the futons. Futons themselves are very thin and uncomfortable. I felt like the princess and the pea. It was very hard to sleep on the hard floor with no food in my belly. The outdoor onsen looks congruent with the rest of the place- unkept and dirty. There are no signs leading back to the hotel main building from it, and I got lost in the dark and made many wrong turns until I found my way back in the dark. It was dark, spooky and distressing. We paid $900 for one night at this godawful place and I feel cheated. Avoid at all costs. I wouldn’t stay another night here even if it was free.

La comida y la habitacion

Un tanto decadente y el precio muy caro. Desproporcionado

I was very upset at how much it cost for what we received in return, which was a very dated and shabby Ryokan with food we couldn't eat.

Staff was nice though

Beware of the picture it does not tell what the place is. We were with the family and the room didnt have a bed and worst didnt have a shower. For the price we paid it was a scam. We packed up and found another hotel nearby

Real authentic experience - so peaceful

Nothing

staff onsen beauty location

staff were incredibly kind and helpful, ambience and property were tranquil, set in nature, beautiful, simple, felt very authentic. So glad we didn't stay in a larger property

only more time, would love to have stayed another day or two as to not rush the cable car, rope, and lake ashi.

The staff was superb. The breadth of the dinner and breakfast exceeded expectations. Difficult allergies were handled correctly.

Le personnel attentionné et gentil et les repas excellents!!!

A beautiful serene place in the mountains- truly relaxing. The ryokan is exceptionally well maintains, and extremely traditional. It was a joy staying here. The staff were gracious and so accommodating with my 3 year old. The food was exceptional with a huge array of high quality ingredients (think wagyu, sashimi, abalones). The onsen was serene. Thank you for an unforgettable experience.

Excelent experience if you want to enjoy a very true old Japan. Different but great meals

Amabilidad extrema

Onsen medio chafa muy pequeño

The inn is fabulous, set in a lovely wooded garden with old stone paths and secret ponds. The rooms are very traditional, comfortable and charming. Their oare onsens outisde looking into the trees, inside and also in each room. The breakfast and dinner were fabulous; so creative and delicious. The staff were attentive, great fun and spoke great English. We can't wait to go back

Certainement le plus bel endroit dans lequel j’ai eu la chance de séjourner. Un lieu hors du temps, d’une poésie rare. J’ai tout aimé : l’endroit empli d’histoire, le jardin japonais, le personnel si accueillant, la nourriture élaborée. Une sublime parenthèse dans notre voyage 🌸 Merci infiniment

Staying at a ryokan for two nights is an experience that is probably not for everyone, but was one of our most memorable stays in Japan. The multi-course meals are beautifully presented and very traditional.The staff is gracious and helpful. Our server, Atsume, was very helpful in explaining the dishes and is delightfully fun and quirky. The tatami mat was uncomfortable at first but we quickly adjusted and slept well. The grounds are stunning, with many pathways and water features.

The turbo sazae seafood dish.

È stato uno dei soggiorni più belli della mia vita. Non c’è stata una singola cosa che non mi sia piaciuta: tutto è stato speciale. Ho apprezzato ogni momento, dall’atmosfera del ryokan al silenzio della natura, dalla cura dei dettagli alla sensazione di pace e tranquillità che si respirava ovunque. Tutto il personale è stato incredibilmente cordiale, gentile e premuroso. Mi sono sentita accolta e coccolata per tutto il soggiorno, e questa è una sensazione che difficilmente dimenticherò. La cena e la colazione incluse erano abbondanti e deliziose, preparate con grande attenzione. Dopo cena siamo andati nell’onsen ed è stato il perfetto coronamento di un’esperienza già meravigliosa: rilassarsi immersi nell’acqua calda, circondati dalla natura e dal silenzio, è stato davvero emozionante. È un’esperienza autentica e speciale che consiglio con tutto il cuore

hervorragender Service

Very traditional Japanese ryokan experience. The building feels like it's in its original state, and staying here is like stepping back in time, for better or worse. The staff were very nice and they offer vegetarian kaiseki meals if reserved in advance.

Terrible value for money. Extremely expensive considering the meager accommodations (no attached bathroom in the room) and very small public onsen. For this price, there are better onsen ryokan in Hakone. Having stayed at dozens of ryokan, I was very disappointed in what we got for the price we paid.

Lovely traditional ryokan in a beautiful natural setting

The bedding was perhaps harder than we had expected

This place is totally worth visiting, the food, outdoor onsens, and the vibe were absolutely stunning and authentic, the location is 3 minutes walking distance to the cable car, so you can enjoy the sightseeing from the morning without even going anywhere else. Totally recommend!

Tesis Gora istasyonuna yürüme mesafesinde. Özel onseni olması değer kattı. Oda sade döşenmiş olmakla birlikte gece serilen yatak ve yastık oldukça rahattı. Akşam yemeğinde şef Ayomi sofrayı önceden belirttiğimiz tercihlerimize dikkat ederek özenle hazırladı ve her konuda bilgilendirdi. Check out esnasında yağmur başlaması nedeniyle şemsiye hediyeleri için teşekkürler.

Hakone için iyi bir tercih. Beğenmedim herhangi durum olmadı. Tüm ekibe teşekkür ederim

Accueil très agréable. Chambre ont ne peut plus typique dans le style japonais. Le jardin autour du Ryokan est juste fabuleux. Les repas gargantuesques avec des découvertes culinaires incroyables

Rien, peut-être que les futons sont un peu trop durs pour mon dos et les oreillers pas très confortables. Pas un souci pour moi mais l’accessibilité au onsen privé nécessite de descendre un escalier assez raide donc pas forcément recommandé pour quelqu’un qui aurait des difficultés avec ça.

La atención del personal fue excelente. Todos muy amables. La ubicación es perfecta. La comida excelente

Los baños eran antiguos y no tenían ducha. Había una sola ducha en el onzen. Por el mismo precio estuvimos en otro Ryokan con baño privado completo. El oncen era grande y con un vestuario muy cómodo

Our stay in Hakone was defined by a level of hospitality that is both refined and deeply personal. From the outset, the staff stood out for their excellent command of English and their consistently thoughtful approach. Upon learning that this was our engagement trip, they went out of their way to make the experience memorable, with two gestures that were both unexpected and meaningful. During dinner, we were offered a complimentary sparkling sake, and we were also upgraded to the Imperial Room — a remarkable space that elevated the entire stay. The room itself is truly impressive. Spacious enough to accommodate a large group, it features a traditional ryokan layout with multiple living areas and a private onsen that comfortably fits two people. Overlooking the surrounding forest, it offers a quiet, immersive connection with nature. The property maintains a very classic character, preserving its original architectural style and atmosphere. This is not a modernized reinterpretation, but rather a place that embraces its heritage — something that adds depth and authenticity to the experience. Dining was consistently excellent, with high-quality ingredients and careful execution in every course, reflecting the standards expected in a traditional ryokan setting. What ultimately defines the stay, however, is the sense of calm. The natural surroundings, combined with the subtle sound of running water from nearby springs, create an environment that feels both serene and restorative. Overall, this is a place that delivers a distinctive and elevated experience, grounded in tradition, attention to detail, and genuine hospitality.