Loews Nashville Hotel at Vanderbilt Plaza

location and friendly staff

Construction

Arredamento, atmosfera, pulizia, spazi ampi e ben curati. Luminosità degli ambienti.

Niente, tutto perfetto. Forse, se proprio devo trovare un elemento negativo, il rumore dell'impianto dell'aria condizionata.

The staff was very friendly and helpful. The room was comfortable.

The hotel lobby & restaurant are under major construction. The food options in the hotel are extremely limited due to the restaurant being closed. You must enter and leave through the parking garage. There is no bell service for help with luggage. The rooms should be discounted for the quality of the hotel during this period.

It wa just ok

No problem no con

Ability to get around at the elevators. Very confusing

My wife and mother in law had breakfast at the hotel. They said it was awful and that they greatly would have preferred a Waffle House.

This is a major hotel and is quite expensive, but they had no concierge. The hotel was under construction with constant construction noise (think jackhammers) throughout the day. The main entrance was all blocked off. Yet they continued to charge full rates for the truly miserable experience of staying there.

The room size and bathroom weas adiquate. Bed was confortable and the pillows were great.

breakfast could have started earlier. due to not being able to stay for breakfast as I ws on call and had to be at the hospital a refund for breakfast or a voucher could have been offered.

Location

Nothing

Wonderful team. Enjoyed our night and will be back

No to pricey

Good

Hard to park, customer service terrible .. no room service after 10 pm

We have stayed here before. It's a lovely hotel.

The hotel was under major, major construction which eliminated the lobby almost completely. There was one reception desk and the one person behind it. It took way too long to get help/check out etc. While we did get a message about the construction, it was very close to our stay so we were not going to be able to change anything (it was admitted students day at V and pickings get slim.) That being said, the newly renovated rooms are beautiful. But I did miss the lobby access.

Location is a good distance from downtown about 30 mins brisk walk. Hotel has a courtesy car which is available on a first come basis breakfast was really nice. Good selection and well presented. Rooms are spacious clean and well equipped

Building works underway in reception and places badly signposted

the QR Code for parking took too long to access

everything

not applicable

Love the convenience to Vanderbilt. Loved our newly renovated room. Loved that you didn’t have to ask to have your room cleaned. Loved how helpful Kenyan was. Love their Tennessee tea!

If I had to pick one thing I would say it would be the water pressure. It wasn’t bad but I am used to more pressure.

Hotel was beautiful, had many amenities, beds were very comfortable, food and drinks were very good, staff was helpful and courteous. Our stay was unplanned and ended up amazing!

We paid an extra $50 for parking. I have never paid for parking at the hotel I paid to stay at.

Great staff

Location.

The thermostat did not work in our room but when I made staff aware they did comp our room service which I was grateful for.

The Bed was super comfortable

The parking is too expensive

N/AN/

N/A

The staff was extremely accommodating. My spouse and I loved the room and the amenities were excellent. They pulled out the stops to make sure our stay for our elopement was amazing. We’d certainly stay here the next time we visit Nashville.

Location is great.

Under major renovations. Loud, very dusty and lobby closed. Did not get the room we booked.

The only thing good about the property was the location and how close it was to downtown

Room was not clean Reception at front desk check in was rude You have to pay for parking

Loved the Hotel. Top notch

Staff excellent

I liked the staff text options and text check out. However, staff at front desk unable to answer most questions. Specifically called front desk and Expedia to allow family members who we rented a room for to check in. Assured by both the hotel and staff it was no problem and yet upon arrival our family had to wait for us to come back to check them in. Disappointed

Safe

Location

We went celebrate my spouse’s birthday and when I told them that it was his birthday they went above and beyond to make his a experience a nice one with complimentary services/room upgrade and a birthday card with bottle service!

There wasn’t anything not to like!

Staff was great!!!

I Love the Loews! They're Pet Friendly and they pay close attention to details. They've made some renovations/upgrades that enhance the beauty of the hotel! This is my hotel of choice when I'm in Nashville!

Staff was very helpful and friendly, room was clean blankets and pillows were soft. Common areas and restrooms were clean and tidy. I will definitely be staying again highly recommend!

this was a great hotel

Breakfast was excellent.

Close to Vanderbilt university

Amazing experience at this hotel. Everything was clean, staff was friendly and check in/check out was simple. Would definitely recommend again!

Came for medical reasons and needed refrigerator and baby bed. Both available…Neither were provided. Procedure for baby was very early in the morning and the hotel staff gave me managers business card to report the items needed not being sent to room…😳 he contacted me but didn’t respond to my last email. I tried really hard to get a hotel with the amenities needed and paid what I felt was a higher price than average for an optimally comfortable stay but the room was outdated and the night life side of Nashville seemed more prominent in this location than the calm quiet atmosphere we were seeking.

Friendly welcoming and helpful staff. Beautiful hotel

Beautiful hotel. Friendly service. Great location

Nice hotel. Convenient to anything in the West End. Outstanding staff.

Property is immaculate. Staff warm and friendly. Needed an outlet and they brought immediately.

Loved it

Great property! The room was very clean and staff was very friendly

Could not access the internet or cast my phone to the tv for two of the three days I was there. Unacceptable

Excellent property and well managed. Enjoyed the location and added conveniences within the hotel. Look forward to coming back for a longer stay or to just pass through again!

Perfect location for me. I felt safe and was able to walk to Vanderbilt University in minutes. Will definitely be back soon. My son has 5 years here.

Parking too expensive

Cleaned great service

The property was in a good location and the common areas were great. However, I was given a room where the bathroom shower door leaked profusely, causing major floods each time I used the shower. This appeared to be a known problem. I brought it to the staffs attention, and as a result I was moved to a room with a tub, which was undesirable.

The hotel was clean, staff was super helpful and pleasant, hotel food was excellent, within walking distance to nice places.

Gorgeous and excellent property

Beautiful property and the staff was top tier

The king room was great! The shower was amazing and so relaxing.

So close to Vanderbilt University. It was wonderful! From our check in to check out the staff couldn’t do enough for my son and I.

Check-in went really smooth, the staff were great!

Wonderful staff - they couldn't have been any more helpful. From the exceptional concierge to front door lobby .. jist great.

16 blocks from Broadway- flip side is that there is a complimentary guest car, within a 3 mile radius, and location is peaceful ie not on broadway

Kindness of the staff cleanliness of the hotel close to everything Uber is 10 min to broadway where all the action is !!

Fabulous stay! Great location, friendly and welcoming staff, love the fruit tea in the lobby, so refreshing for a hot summer day! Would definitely return for another stay!

The accommodation was basic but definitely met our needs. The online check-in was convenient. The bath was dirty on arrival but was cleaned the following day and the signal on the TV dropped in and out.

Great staff, very clean rooms.Nice place to stay for a short period

Far enough away from the main attractions to be quite, most things are walkable

Super nice property and amazing stay. Rooms are comfortable and the gym fitness area is better then most gyms I have seen.

My stay was awesome! We loved the room, it was spacious and very comfortable. The shower was amazing! The location was perfect for what we came to do.....Party! Party!Party!

No complaints. .. everything was perfect 👍🏾

…

Everything was perfect the property was very accommodating with everything we needed.

The hotel is nice. Room was clean. Bathroom.was clean But my 5 star rating is primarily due to the excellence of their staff. Every single employee I came into contact with was outstanding at their job!

Great stay. Always a pleasure

Front desk personnel were very sweet, professional…

Great service!

Carpet

Loved the property- really nice rooms and great coffee shop in the lobby! Great distance to broadway to walk, scooter, or cheap uber! Alexis was the best!!! Everything was amazing we will be back.

Excellent Loews Hotel, great location, well kept, with amazing customer service… from the time of arrival to departure everyone in the staff was top notch.

Nice place. Clean. Lobby furniture can be upgraded. Looked a little tear and wear. Staff was amazing. Special thanks to Priscilla at the check in counter. Very pleasant and friendly.

Customer service was truly amazing. Thank you

It was amazing!!!

.

Our stay was wonderful. Staff was very accommodating. We ate a dinner and breakfast over our stay and the food/service was great!😊

This was an old hotel that has been remodeled It still looks old and smells old