SLS Hotel, a Luxury Collection Hotel, Beverly Hills

I had a wonderful stay at this hotel and highly recommend it. One especially important feature for Arab and Middle Eastern guests is that the bathrooms are equipped with bidet sprays, which makes the stay much more comfortable and convenient. The service was excellent throughout my stay, and the staff were extremely friendly, welcoming, and helpful. Their hospitality really made a difference. Overall, it was a great experience, and I would definitely recommend this hotel to anyone looking for comfort, excellent service, and warm hospitality.

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Mireille la concierge, magnifique Dame d’une gentillesse extraordinaire très professionnelle. Heureusement qu’elle est là pour remonter le niveau de l’hôtel.

Les femmes de ménage qui ne sont pas le ménage correctement qui viennent à n’importe quelle heure et vous foutent dehors de votre chambre et même parfois vous font partir pendant une heure et puis finalement ne font pas le ménage

Die Unterkunft ist in einer sehr guten Gegend gelegen & die Zimmer sind sauber.

Ich habe 5 Sterne gebucht und maximal 3 bekommen. Unser Zimmer hatte kein Kühlschrank, auf Nachfrage wurde uns dann ein grosses Lautes Teil ins Zimmer gebracht, immerhin freundlich und lösungsorientiert. Überall werden Gebühren verrechnet und für alles wird abgerechnet. Kennt man von 5 Stern Hotels, aber aufgrund der maximal 3 Sterne überrissen, auch das Parking mit 85$ ist zu viel. Lieber 5‘ entfernt für 15$ pro Tag parkieren. Die absolute Frechheit war, dass uns die Übernachtungen doppelt verrechnet wurden & bei der Nachfrage sehr arrogant geantwortet wurde & keine Entschuldigung folgte, obwohl es ein Fehler des Hotels war, wie gesagt für die gebuchten 5 Sterne erhält man maximal 3. Am Pool sind keine eigenen Getränke & Snacks erlaubt, auch das kennt man von 5 Stern Hotels, da hier aber der ganze Service nicht gestummen hat, hat dies ein fader Beigeschmack.

La qualité du service, la beauté des chambres et l’emplacement

Le prix du parking est très cher

I paid booking.com for this accommodation before my departure and have your confirmation of payment. However the hotel has charged me again for the accommodation, plus some extras. I gave them my credit card details with the understanding that I would need to pay for any additional expenses during my stay, however, they have also charged me for the accommodation. Please rectify with them immediately.

Atención excelente de todo el personal.

Obras en la zona de terraza-piscina

All of my business trips to this hotel have been outstanding. I appreciate all of the staff. It is always a pleasure when I get to connect with the room service team such as Ashour who is always very welcome & remembers me everyone I come stay. Truly thankful for the experience here.

Vibe was great, service was awesome, our server was sebastian and he was very welcoming, kind and friendly. our favorite hot bite was the mac and chesse and for cold bite ahi tuna . Everything went smooth and professional. Nice pool as well.

Absolutely fabulous hotel in an ideal location in Beverly Hills. Kaylee at the front desk was absolutely wonderful from the check in process to checking out. She made the entire stay so much more enjoyable. Upgraded to a terrace suite which was perfect for our family of four. Book the SLS without hesitation. Hopefully you’ll get a chance to interact with Kaylee as well!

Pool area could used some updating, but 5 star service from the staff. Front desk employee on the evening of 8/8 (Latino gentlemen) went far and beyond to assist me as I lost my wallet and all my payments were digital. So patient, accommodating, and resourcefu.

Trendy place with great vibes. No bar or restaurant open at night. Breakfast is amazing with excellent service, especially from Kiara!

Have stayed here many times. Such a fun funky vibe! The roof top is a great place to relax. Kayla A. Was my waitress for dinner and breakfast and she was awesome! SLS is always a fun little stay

SLS is my go-to hotel everytime I come to LA, which is at least monthly to see my daughter who lives in Sherman Oaks. The hospitality is exceptional! Kayla is an amazing waitress who is always gracious to my daughter and I. Keep up the great work, SLS. It’s noticed.

Extremely disappointing experience for a supposed 5-star hotel. We are paying around $500 per night, and one of the main reasons for choosing this hotel was to enjoy the pool and the facilities you expect from a property at this level. We arrived at the pool around 1 PM and were told there were no loungers available. The ridiculous part? There were around 10 EMPTY loungers sitting there with nobody using them, but apparently they were all “reserved,” so actual hotel guests were simply denied access to them. How is it acceptable to pay $500 a night at a 5-star hotel and not even be able to sit by the pool because empty loungers are being held for people who aren’t there? If the hotel cannot provide enough pool space for its paying guests, then it should either stop accepting so many reservations or stop advertising the pool as an amenity guests can actually enjoy. For this price and this supposed level of service, this is completely unacceptable. Definitely not the 5-star experience we expected, and a huge disappointment.

Very good located. Close to everywhere

Room was beautiful and clean. Had a few tough breakfasts with other servers but on our last two days at breakfast Kiara was amazing. She’s so kind and really went out of her way to help us.

Kiara Lara was the greatest waiter with us ,she's great, thank you kiara!!!

Eddie and Deyvi were the best at helping me retrieve an item after checkout. Highly Recommend.

Very nice hotel overall. Have been going routinely for business over past 6 months. Shoutout to server Kiara in the restaurant. Extremely professional and anazing customer service on every visit.

Thanks to the wonderful employee Kaylee Martha, my experience was enjoyable. I am very grateful to her :)

This was my 2nd stay here. My first stay was in 2009 (!), 6 months after SLS first opened to great fanfare by businessman Sam Nazarian and his SBE Group. He would later open several other SLS properties, including one in Las Vegas (it's now the Sahara). Although he's no longer with SLS, there are still properties worldwide. This one is now part of Marriott's Luxury Collection. I believe it's the first North American hotel designed by famed French designer Philippe Starck, whose designs are always whimsical, eccentric, out-of-the-ordinary. I believe its uniqueness and iconic status is why very little has been changed regarding the hotel's design, and what has been refreshed has been clearly done with Starck's vision kept in mind. SLS itself was a complete gutting of the former Le Meridien Hotel. I took a look at my photos from my first stay before posting this review; they were taken with a digital camera, before phone cameras had good quality. The exterior, hotel lobby entry and patio, valet area and ground floor public areas (the dining space now called The Nook, the concierge desks, the foyer for the meeting rooms) are pretty much unaltered, although I don't recall the nearly full-size white horse wearing multiple strands of pearls with a lampshade on its head. The images in the elevators are unchanged. What is different here is the large entryway and outdoor lounge located behind the valet stand. This area has been closed since the pandemic, open for private events on occasion. Originally it was the entry to the large, highly acclaimed restaurant The Bazaar by Jose Andres, when chef Andres was near the beginning of his illustrious career. I remember this tapas-style restaurant was wildly popular and had several different dining concepts within. One of them was Saam, an exclusive limited-seating tasting-menu spot that later morphed into Somni. Somni reopened post-pandemic, without chef Andres, in another space in West Hollywood and now has 3 Michelin stars, helmed exclusively by chef/owner Aitor Zabala. I'd say the lack of a signature restaurant is one of SLS's shortcomings, especially considering its past. I noticed in my old photos there used to be a Morton's Steakhouse connected to SLS that's also now an empty/unused space. I would describe SLS's chief design components in 3 words: monkeys, mirrors, chandeliers. They are everywhere. But it's not a case of style over substance; service and amenities overall were good. The hotel overall skews dark. There's virtually no natural light in the ground floor public spaces, and the rooms also lack some light due to the smallish size of the windows. But they are definitely brighter than before. SLS has at least one interior courtyard; my room faced this way, as do any rooms with terraces or patios. I loved the often humourous lit panels that have the room numbers on them--animals or 17th century people with whimsical features and/or monkeys "graffiti'd" in. The room was pretty spacious. There was evidence of a past mini-bar, now just an empty fridge (which I prefer) and an empty drawer with space for "Saints" and "Sinners". There were 3 types of fancy glassware and in illy coffee machine. The bathroom slate flooring is unchanged, as is the triangular-ish stainless steel sink and back-lit shelves, but the shower is now white marble. Of course the walls were all mirrored. The best part was the A/C could be set below 65 degrees, which was essential during the heatwave that shrouded my stay. The layout of the rooftop pool deck is the same, although there are no longer huge framed mirrors and paintings surrounding the pools, allowing for more seating. There are 2 pools, one less than a foot deep, the other less than a yard deep. There's quite a variety of lounging types--reservable cabanas, chaises, sofas, "tents", plus tables. There's a restaurant/bar here called LaDiDa that serves lunch and dinner and a weekend brunch they're really trying to promote. I did a lunch here; service was friendly but SLOW--servers cover the entire pool deck. The ground floor restaurant The Nook serves breakfast and lunch. If you have a breakfast plan like I did, there are quirky rules as to what you can order that aren't related to cost. On 2 separate occasions I ordered 2 cold beverages (instead of one hot and one cold) and a smoothie--they let both errors slide but was warned I was not playing by the rules. There's a automatic 20% service charge for any dining option at SLS, so service can be perfunctory, although always friendly. Just beyond The Nook is Sushi by Scratch, an omakase tasting menu for 10 people at a time, with 3 seatings nightly and one lunch seating on weekends. Aside from room service, those are all the SLS dining options. But there are oh-so-many dining options nearby, many walkable. And the hotel does have a house car, actually a large Mercedes bus that can hold at least 8 passengers. It's first come, first served, and only does drop-offs, not pick-ups. Overall a very nice (and cool) staycation. It was like entering a time-warp into the past, but SLS's style is whimsical as always, but timeless, even ageless?

Very nice experience. Kayla A at breakfast in particular was fantastic.

Thank you so much for an amazing experience to Gizelle the F&B manager who set up everything for us in the beautiful rooftop and our server Kayla who was incredibly attentive to our needs. My friends were mesmerized with the attention and obviously the food and cocktails DELICIOUS! 10/10

Kayla A in the restaurant was amazing. Service was amazing. Roof top pool - everyone was great. Lived my stay.

Jaime at the front desk was the most hospitable individual I’ve ever met and had the pleasure of meeting. Checked up on me, made sure my room was up to my standards. He provided exemplary service

The location The breakfast The service

The lobby a bit dim

Location Service Breakfast was very good

The lobby is a bit dim

We had such a great time dining on the rooftop at sunset on a Saturday. Sebastian took such great care of us. Will definitely return.

I enjoyed my recent stay at SLS. The room was a good size with lovely decor and cozy bedding. The food was fantastic both on the rooftop at the pool and breakfast every morning. Shout out to Kayla A. who happened to be my server on two different occasions. She remembered specifically things I liked and always had a warm and welcoming presence. Nothing was ever too much of an ask and I’d come back to specifically dine in her section.

I left an item in the Garden Terrace room and security was wonderful to deal with!! Eddy called back shortly after receiving my message with the good news that they found my sweater and patiently walked me through the steps for the hotel to ship the item back to me. Beautiful hotel with friendly, helpful and lovely staff!! Isabelle

Amazing, we loved the hospitality we received by Ricardo and Mariano at the restaurant.

Check in was wonderful Alyosha was so kind and helpful, Sandra offered us bottle water. Roger the bellman went above and beyond, help was with the shower and got us ice.

Sebastian is an incredible server and can make a simple dinner a special evening with years of experience and professionalism. Entrees are incredible I loved the halibut. I wish the oysters had more accoutrements. They are good but too basic. The sauce they come with is not enough it needs more pairing to truly do the oysters justice.

Sebastian at the rooftop restaurant was fantastic. Made night very romantic for my husband and I. Even gave us free sorbet! ❤️

Every time I’m in the LA area, this is my go-to hotel. It’ has a fun vibe, a great rooftop pool and spacious rooms. Staff is great—Kiara in the restaurant is a stellar service. So pleasant and wonderful.

Abisai service at breakfast was really great. He was fast, efficient and very nice.

We had dinner at LaDiDa. The food was great! The atmosphere was soft and warm . It was my birthday and our waiter Sebastian got me a cake. He was entertaining us throughout the night. He had a big smile and a bigger heart.

We had a wonderful dining experience here! The food was great, ordered pork chop, braised short rib, and the risotto. Every dish was made with high-quality ingredients and great attention to detail. The highlight of our evening was definitely our server, Sebastian. He was incredibly friendly, welcoming, and genuinely passionate about his job. He gave us fantastic recommendations, took the time to chat with us, and made the whole experience feel warm and personal. We truly felt at home while dining here. We were celebrating my friend’s birthday, and Sebastian made it extra special by helping us celebrate and surprising us with a beautifully presented birthday dessert. It was such a thoughtful touch and made the night even more memorable. Great food, outstanding service, and an unforgettable experience. We’ll definitely be back!

I was in town and stayed here AGAIN, because the entire team is fabulous! Concierge Brettany and manager Giovanni are beyond top notch. On this most recent trip I met Kiara, who took care of my at breakfast each morning. WOW, what a terrific human being who is one of those rare gems that understands how to deliver the absolute best customer service, and has a great work ethic.

*lThe best breakfast in town! We make it a point to come here every year, and it never disappoints. The food is consistently delicious, the atmosphere is wonderful, and the service is exceptional. A special thank you to Abisai, who is simply the best—always welcoming, attentive, and genuinely makes every visit memorable. We can't wait to come back again next year!

Great experience at this hotel, rooms are comfortable and spacious and the service is friendly and of course location is central right in Beverly Hills and West Hollywood. Our breakfast server today Abisai was great and very friendly.

I’m having a bad experience here, the pool area it’s empty there’s no area with shadow. The only area are the beds but me and my kids were expelled from it by the pool girl saying that we had to pay to be there. The bed didn’t have the plate saying RESERVED like others and nobody sad it to us when we checked in at the Hotel. I don’t understand why a hotel room at this location don’t have a refrigerator and you have to ask for one if you need it. Until now I don’t recommend this hotel if you are coming to Beverly Hills, try another one.

Ate breakfast and had Kiara as our host she was AMAZING!!! The food was superb and Kiara was always checking on us.

The room conditions and cleanliness are in high quality, beddings, towels and amenities are excellent. Special thanks to Kiara in The Nook, she was so professional, friendly and supportive to make our mornings very special. ( Their breakfast eggs are actually great! ) Overall it was a lovely staying in SLS Beverly Hills.

Location was great! Every single person who we interacted with from the valet to the door man to check in , house keeping team and the 6th floor bar were AMAZING! To name a few Alyosha at the front desk checked me out & split items off my bill was so kind and patient. Our house keeper Susana & roaming house man, Manuel were ON IT! Our room was impeccable & Manual brought us everything we needed to make our stay special. Christian at the Valet was courteous quick & very helpful loading my bags. I wish I remembered the gal that checked us into room 389 because she went above and beyond.

Sebastian made our evening! A fantastic staff member full of joy! This was our first time here, and we shall definitely be back! Xxx

Sebastian was amazing! Not only with great service and food, but with personal conversations. We talked about travel and he made us feel right at home. Couldn’t ask for a better dining experience :)

Motuma from in room dining is always a great service! The restaurant is truly excellent with amazing views.

The SLS is hands down my favorite Marriott in LA. It’s always clean, the gym is excellent, and the rooftop bar has a great vibe. The staff is also incredibly friendly too in particular shoutout to Samurai, who always goes above and beyond. As a frequent traveler I highly recommend the SLS

This is my first review ever Horrible experience with front desk- How is this a Chase EDIT stay horrible stay overall first night AC did not work and we had to call them in am and they fixed it and did not apologize and said it was a hotel wide outage and it wasn’t. the engineer in the room who came to fix the AC was extremely polite and apologized 10 times for AC breaking down. Besides this there were all the sirens all night from emergency vehicles cos the hotel is near Cedar Sinai. The next morning for breakfast- a server came enthusiastically for our coffee order and then disappeared for an hour and we had to ask 2 different people for our breakfast order The breakfast arrived when we asked to rush for the third time. The server completely lied and stated that kitchen is busy. The food finally arrived and was good I have to say. The 2 nd night was ok but on check out at 10 am when I had to settle the bill on check out they had still not credited our breakfast and after spending 20 min with the old lady who is apparently a manager- she finally adjusted it All in all - front desk experience except check in was a nightmare mare they have no interest in keeping there guests happy . The LUXURY is very misleading I will give a feedback to Chase to drop them from their EDIT stays

Another excellent staycation at our favorite hotel in Los Angeles! VANESSA lays out the red carpet every time we come and makes us feel like we are at home. This hotel IS our home away from home for sure —and we live miles away. TIRCIT is a stunning addition to the team and greeted us with a “welcome back“ and some flowers. Really kind and incredible. Once again, everyone on the rooftop, rocked it all day with smiles and dance, moves and great attentiveness! YESENIA, FREDERICKO, PETER, CALYNN, ANDY, AND RUE, thank uuuuuuu!!!! Down in the lobby lounge, Ricardo and Edgar and HEATHER always bring a smile in great service. GIO, Maria and everyone at the front desk, we so appreciate you!

Great location as eating at Lawry’s. Hotel had all the amenities we required and was well laid out.

Thought the staff was slow, waited 15 minutes to get a drink at the bar and at breakfast it took a while to get my bill.

Always love the locations, rooms and the service always top notch. Wonderful experience from the check in all the way to the check out. I want to give thanks to the Front Office team Jamie, Gio and James for hospitality.

Wonderful experience all thanks to Sebastian! He took care of us and provided exceptional service. We'll be back all thanks to him. Hes the best!

This hotel is truly a hidden gem. It doesn't loudly advertise itself, yet it has been an important part of the Beverly Hills and Los Angeles hospitality scene since opening around 2009. We've been staying here since 2013, and when it first opened, it was one of the most sought-after hotels in LA. Back then, celebrities such as The Weeknd and many others were regular guests, adding to the property's vibrant atmosphere. These days, although the shinny object syndrome has passed in many ways the property is the better for it. The vibe is still sheik but far more relaxed and now feels more established than before. Its now a case of if you know you know and the Hotel has nothing to prove. One of the remarkable aspects of this hotel is how little the design has changed over the years—and that's because it never needed to. Philippe Starck's timeless interior design has aged beautifully and continues to feel sophisticated and relevant today. We especially love the bathrooms and the unique overhead shower system, which includes an option for a single, large stream of water. It's incredibly relaxing and offers a refreshing alternative to the typical oversized rain shower. Over the years, despite being managed continuously by SBE, the hotel has seen its share of leadership and management changes, which is to be expected in the hospitality industry. Through it all, however, the quality of service has remained a constant. We have been fortunate to meet and be looked after by some truly exceptional team members, including Amanda from Concierge, who always made our family feel welcome. During our multiple visits over the past 12 months, several current team members have stood out. Juan, the Rooms Operations Manager, and Giovanni at the front desk have consistently gone above and beyond to ensure our stays were memorable. Danny, a newer member of the team who assisted with our luggage, was equally impressive with his professionalism and enthusiasm. Kala and Christine, who looked after us in Nook, also provided exceptional service and made every dining experience enjoyable. At the end of the day it is the people who make a hotel not the walls. These guys are putting together a great team and they have the one thing that money can't buy and that is the heart to look after guests with a genuine passion. Bravo!

First time staying in Beverly Hills. Highly recommend staying at the hotel if so and exceptional hospitality. Kayla A. went above and beyond for us and would be a main reason we will stay here if we visit again. We had an amazing time 😌

Bridget was so helpful and provided the best service for us at the pool! It really enhance our day!

Bridgette was seriously the best! She took care of us at the pool and made the whole day so much fun. Super friendly, easygoing, and always checking in to make sure we had everything we needed. She had such great energy and made us feel welcome from the moment we got there. Great service can make or break a pool day, and Bridgette definitely made ours. Thanks for being so awesome—we can’t wait to come back!

If you’re spending the day at the SLS pool, ask for Bridgette! She made our entire experience so much better from start to finish. She was incredibly friendly, welcoming, and genuinely went above and beyond to make sure we had everything we needed. She’s such a girls’ girl—she hyped us up, took the BEST photos (seriously, Instagram-worthy!), and had amazing drink recommendations that ended up being some of our favorites. Bridgette’s positive energy was a huge part of why we had such an amazing pool day, and we’ll definitely be back because of her. Thank you, Bridgette, for making our day so memorable!

The service of all the staff at SLS made our stay at the hotel truly special. Nothing was too much to ask. The hotels car service offering complimentary drop offs within a few miles really helped out and made the trip much easier. Special thanks to sebastian at the rooftop bar who took care of us in the evenings and made us feel at home.

We had such a great time at the SLS rooftop. Sebastian was so great and will come back just to see him!

We had a wonderful experience at Ladida! Our server, Sebastian, was so kind and attentive. I always come back to SLS!

Came to lay by the rooftop pool with my bestie and Bridgette served us! She was amazing! So sweet, down to earth, and helpful!

The hotel staff is incredibly helpful and hospitable. The bartenders on the rooftop made incredible cocktails and were very friendly to chat with. I left my wedding band behind and the security staff, specifically Eddy V, made the process seamless for me to get it shipped back to me. I appreciated Eddy’s patience and thorough communication. The rooms are spacious and well kept. I highly recommend this hotel!

I stayed in SLS for 4days and the staff in this hotel is so lovely and welcoming. Especially Sebastian from the rooftop bar has been incredible in service, he was so caring and many knowledgeable about LA. The location of the hotel is great to visit many places in LA too. Defiantly coming back.

Loved the rooftop pool! Just such a relaxing time, our server Bridgette was very attentive the whole time and kept checking on us throughout the day. Would definitely recommend for a nice relaxing pool day.

Brigette our pool-side server was SO ATTENTIVE and lovely. We didn’t have to wait to order drinks or flag a server down. Would definitely come back!

Girls trip with my teenage daughter and we had a blast! Service was excellent, room was perfect and rooftop was fabulous! Will definitely be back!

Sebastian was amazing! He was so kind, and cared about our time both in and out of our dinner experience - my boyfriend and I felt so grateful! The food is a 10/10 and the environment was cozy, well worth the price. Thank you Sebastian and SLS!

Genuinely phenomenal service. Sebastian is a world class employee - he helped me outside of normal hours and also provided an incredible dinner experience the following day. He’s an incredibly kind and personable man, going above and beyond to ensure our experience was the epitome of quality. The food was excellent, all staff were unbelievably kind, and atmosphere was amazing. Absolutely would recommend to anyone and would return in the near future!

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I have stayed at this hotel since it changed from Meridien to SLS. It has naturally changed and evolved over the years, but still remains my favourite hotel in Beverly Hills It is sophisticated and modern. The rooms have also evolved to become much brighter and inviting. The service has always been good, however, I must recognize the outstanding service of Kiara. Kiara is professional and her positive attitude and commitment to customer service reflects extremely well on the SLS as hotel All in all, a great stay, as always

Got drinks on the SLS Hotel Rooftop at night, the ambience was great and our server Sebastian Guzman, was warm and super attentive. We had a great experience because of him, accompanied by nice rooftop vibes with the LA city back drop.

all

Beautiful hotel, amazing service and wanted to call out Kaylee at reception who was not only the loveliest person but was super helpful with my 1000 tourist questions per day! She really made our stay super special!

Absolutely LOVED my experience using the rooftop pool for the day. Really good location, mellow vibe and not too busy at all, comfortable loungers etc. It was made very special by our server Bridgette, who provided excellent service and was so so sweet. She checked in on us regularly and made sure we had everything we needed! Big thanks to her. Will definitely be coming back next time I'm in LA

Did resort pass for the pool and Bridget and Kaitlyn were amazing the hospitality was unmatched.

We came for a weekend getaway. Not sure where “Sebastian” was - but he must’ve not been working this weekend. We went to the rooftop bar, sat at a table - no one attempted service for 15 min. We ended up just getting up and leaving. Tried to have sushi, but they were unaccommodating. There was no downstairs bar open. It must’ve been closed off. Our room was average at best. We ended up going to the Four Seasons. A real disappointment because we were looking forward to it.

Great atmosphere and views form the bar. The drinks are amazing and service is excellent. Sebastian took great care, really attentive, and had excellent recommendations for drinks. Rooms are great and clean. The service is amazing and took excellent care and support during my stay.

Perfect getaway weekend, beautiful rooftop and an amazing service by Sebastian, he is the best! Good food, drinks by the pool overall my family had a great time.

Sebastian was the best!! I came here when I first chose to go to UCLA 4 years ago and had to come back now as I am looking to graduate. Sebastian made the night special with my mom and we got to celebrate Mother’s Day and graduation with delicious food and cocktails.

Staff

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Service by the pool was amazing! Thank you Cailyn and Bridget! Made us feel like home and looking forward to coming back! Appreciate all the staff. We will definitely return!

My husband and I came up for a business dinner and decided to stay here at SLS. Wow, really really nice room. Went up to the pool bar for a small bite and drink and Cailyn & Brigitte were the bomb! They were so sweet and we chatted it up! Thank you ladies, you are doing a great job at the hotel and we loved the pleasure to hang out with you both for the short visit.

The food was absolutely outstanding—everything from the salmon to the meat dishes was cooked to perfection and full of flavor. Every bite was memorable. What truly elevated the entire experience, though, was our waiter, Sebastian. He was incredibly warm, attentive, and genuinely kind, with a natural charm that made us feel so comfortable and well taken care of throughout the evening. His thoughtful service and friendly personality added such a special touch to our night. Since this was our last dinner before returning to Japan, it couldn’t have been a more perfect and meaningful way to end our trip. It became a truly unforgettable evening, and we’re so grateful for the wonderful memories Sebastian helped create. Thank you for such an exceptional experience!　With live from Japan, Taeko

Food was delicious and Sebastian was an amazing server. Friendly and attentive.

I was there with my sister for a day with resort pass. It was a perfect day. The venue and pool were great. Our servers were Bridget and Erica and they helped to make our day special and fun.

Our breakfast experience was enhanced by the outstanding service delivered with good cheer by Kayla and Kiara.

Had an amazing stay, Bridgette at the rooftop bar took care of our every need, and was incredibly hospitable.

was here after my birthday with some friends, and Bridget took amazing care of us I am great friends with the hotel and their staff. Bridget was so accommodating and kind and I cannot thank her enough for giving us the best birthday treatment.

We loved Bridget! She took such good care of us.

Colorful hotel, friendly and accommodating staffed. Brigitte at the roof top bar was great!

This is our go to hotel when we stay in LA. Great location and absolutely beautiful. Recently we had pre-dinner drinks in the lobby bar and our server was wonderful! Thank you Sebastian for the phenomenal service!

I had a wonderful experience during my recent stay. The service truly stood out—every staff member I interacted with was friendly, attentive, and genuinely willing to help. From check-in to check-out, everything was smooth and well-organized. I had a great experience with the service during my stay, but what really stood out was the help I received after I checked out. I accidentally left my headphones behind, and Eddy with the lost and found team was incredibly responsive and helpful. It’s clear that customer service is a priority here, and it made a big difference in my overall experience. I would absolutely stay here again and recommend this hotel to anyone looking for a welcoming and well-managed place to stay.

We had an absolutely flawless stay at the SLS Hotel. From the moment you walk in, the attention to detail is remarkable—especially the amazing scent throughout the property that makes everything feel so luxurious. Every aspect of the hotel reflects the highest quality possible. A special shoutout to Sebastian, our server, who was truly amazing and made our experience even more memorable. We really enjoyed every minute of our stay and can't wait to return. This hotel is perfect!

Another great reminder of why I continue to choose this hotel. Duncan took such wonderful care of me on the rooftop—engaging, attentive, and effortlessly warm in a way that immediately felt familiar. It’s exactly the kind of service you hope for when coming back to a place you love, especially when meeting someone new who reinforces that loyalty. A quick shoutout as well to Shelby for her thoughtful solo dinner recommendations and consistently kind, helpful service. Experiences like this are what truly set this place apart.

I came to LADIDA Rooftop for Hulu Has Movies, Summer Nights and loved it so much I had to come back for brunch. The views were incredible, the service was top tier, and Dane at the bar gave us excellent drink recommendations. Such a great experience—we’ll definitely be back!

LADiDa is such a vibe with its amazing rooftop views, delicious food, and fun cocktails. Great service, great energy—definitely a spot you’ll want to come back to especially with the sunny L.A. weather.