The Indus Valley - Downtown Leh

staff especially jimmy and her hospitality

Amazing Experience

Amazing Experience

Nice breakfast and overall nice room and hotel staff. We came back for another night and the second room was better and cleaner.

We would have appreciated more fresh vegetables for breakfast. The first room we received was semi clean and we woke up early in the morning to the sound of working above-us (the rooms above us were apparently renovated).

Staff & service quality is very average. The door lock to room was not working, was rectified when brought to notice by us. Food quality was average.

Beautiful traditional Ladakhi architecture with stunning wooden interiors giving a royal and cozy feel. Extremely spacious rooms with all required amenities and balconies offering breathtaking mountain views. Excellent hospitality by the entire staff, especially Balbeet, who took exceptional care of us throughout our stay. Delicious food at both restaurants — great Indian & Ladakhi cuisine on the ground floor and amazing Japanese food with mesmerizing rooftop views of Leh and the Himalayas. Peaceful and calm atmosphere, perfect for couples and relaxation. Excellent location close to Leh Market and the airport. Ample parking space and lovely outdoor sitting areas.

The pricing felt slightly on the higher side, although the overall experience was excellent. I feel the property could become even better by adding more facilities like a proper garden area, outdoor dining setup, gym, and a small play area for families and kids.

Close to market

Good

Everything was good

Very stylish

Nothing it was great

Quality of room & bed. Situation.

Breakfast is ok but not a big deal...

Right next to the leh market and buzzing life yet I. The peace with views of snow clouded mountain. Great place to stay. And very safe even for solo women traveller...

Quiet and peaceful place to stay

We had travelled to Leh on a sudden whim! And in the brief planning period The Indus Valley seems to be our best option. One, proximity to the market Two, pictorially very nice Three, good reviews...... so we booked Four, very responsive call back from the hotel for information and suggested support With much trepidation (as some of the previous experiences on Booking.com listings weren't up to the mark) when we reached, we found this to be totally something that you would want to bet your booking on! A very warm welcome - a warm room (they keep the heater on 24/7 in winters) at -8 degrees, and a very clean and well appointed room. We opted for a double room with balcony - and it was just right, if you wanted to feel the crisp freeze after some time in the warm room! As it was peak of winter, there weren't many guests - but that did not even once stop the efficient housekeeping or the kitchen to respond in real quick time. After reading many reviews about slow service and very slow catering on orders - we, even for once, did not have to call back a second time for anything with either guest services sections. The hotel arranged for us a short tour to some of the places of interest - and were very careful in selecting for us what would be ideal for our short-stay - keeping in mind the need for acclimatization. Food was alright - we just had dinner, as we were out mostly in the market and on a day tour. While slightly expensive - it is not outlandish, understanding that in winter the logistics of supply is not easy. Breakfast was sumptuous - no questions asked! Overall, it was a great on the spur decision to pick The Indus Valley - no complaints....only kudos.... Thanks guys for making our stay really really worthwhile!

Food was alright - Slightly expensive - though not outlandish.

Location and few staffs are great.riom ok. No hot water properly when daily temp was above-8

No hot water properly Travel desk little unorganized, no properly guided

Property is first class & rooms are well furnished.

Nothing

There were some maintenance issues when we checked in but our room was upgraded to make our stay comfortable. We were offered the services of the hotel transport which we took. Hussian the driver was friendly and had good knowledge of the area which made our tours enjoyable. Overall we found the hotel nice & comfortable with good food and friendly staff. Thanks to Deizy for a smooth check in despite the maintenance issues. We recommend this hotel but be mindful of the challenges in Len , especially during winter.

This is the most tranquil hotel that I’ve ever stayed at. From the calming music on the lower floor to the super-chill staff and the saffron tea. The elevators with a mountain view on the far side, the corridors, everything. It’s all very relaxing. The room is well appointed, great views and a high-tech tv if that’s something you’re looking for. A comfy chair and a delightful bathroom.

The service is warm for the customers.Especially the attitude of the receptionists,Tani & Stanzin Sonam,is comfortable…🤗🤗🤗

Wifi is not so stable…😿😿😿

The atmosphere

Staff can be a little lazy

Staff, location,good food.

Quality of equipment, not well maintained. Not serving alcohol.

Indus Valley is over rated and expensive property. The only positive is location near to Leh main market. Food is super expensive but there are multiple restaurants like Tibetan Kitchen and Chopsticks noodle bar nearby

Locks to room did not work. Some construction noise which continued in afternoon and night. was not given change of rooms on first night, though they had vacant rooms. Next day change meant a lot of inconvenience

Noisy and bad locks not working. Food was monotonous but well made. Staff at reception and dining hall very good and cooperative

Kitchen

No heating

Memorable trip. Everything about the trip was superb. Mind you we went in second week of March 2023 and 80% leh was shut. The hotel itself had very few bookings coz of off season. Yet the hotel made extra efforts and made us super comfortable. Special mention for Mr Stanzin Sonam and wonder woman Ms Tani who can take care of anything that guests ever needed. We had a family/ deluxe double twin room. Spacious comfortable and a beautiful view. Since very few guests we were offered Ala carte instead of buffet. Delicious and lip smacking breakfast. I highly recommend a stay there. We stayed for 5 nights and 6 days.

Maybe since it was off season the skeleton staff at the restaurant had to run around a lot and that at times led to a slight delay in service. But I didn't mind that also as I could see they were trying their best to make us comfortable.

I take this opportunity to thank the TIV team for the hospitality extended to me during my stay. The TIV team lead by Mr. Gaurav ensured that I was comfortable and took care of all my requests with a receptive and welcoming approach. Mr. Gaurav is not a typical "Manager" but a true "Leader" I saw him interacting with all guests and extending his support. The restaurant staff also were exceptional in their hospitality,  a special thanks to Carien and Yangchen. Please keep up the great job!. Leh need this kind of top notch hospitality services to invite tourists. Thank you once again. Best Regards, Charles Bruno

Internet was a problem, however it is beyond TIVs control.

restaurant and attitude of staff.

room up keep and noise due to construction at hotel.

The room was clean and comfortable. All staffs were very kind.

The refrigerator in room was not working. And wifi was not stable.

Property is good, however the staff needs lots of training and motivation to help them overcome the slackness in service. Looks like they don’t have an SOP or follow the same