Pal Hotel

The breakfast spread was healthy and good. We had good assortment of mixed vegetables,fruits , eggs, live dosa options. The room had all the ameneties and the bathroom had good toileteries. We were welcomed with a nice cold welcome drink and tibetian scarf which is a norm here in Leh hotels. The bed was comfortable and there is a option to have buffet dinner at the property but it is all veg. I got a good deal so am overall happy but I would stay here if I get non street facing room. The folks are nice and are in Ladakhi attire which is unique to this hotel and restuarant is spacious.⁸

After reaching the hotel tired after whole day of driving we called the restuarant for milk coffee at 6p but they said they cannot do it as they are preparing for dinner. Later we saw there was just 1 single group of 10 people having dinner. They donot have capuccino machine also Also if u get street facing room ask for a different one as windows are not sound proof. In the smoking area people hang out and play music till 2am. Also cars from their parking move out during 12am to 1am so you can sleep after 2am

Location was amazing as it's really close to the market, 5-10 min walk, yet tucked away on a street where it's quiet. Staff were friendly, food at the restaurant was really good, and the room is clean and of decent size.

Wifi didn't work, the bath area is not separate from the toilet and when you do take a shower, the entire bathroom gets wet.

Super localisation , vue depuis les chambres+, petit dej , hôtel très agréable Propre , personnel accueillant et aidant

Assurer une maintenance régulière des équipements pour éviter une dégradation rapide de l expérience client, à ce prix ce sont des détails qui font la différence ( prises inutilisables , lumières, salle de bain … )

Lift was out of order. Not best idea in that part of the world when you have just got off a plane from sea level.

Very nice and quiet place. Beautiful design. Wonderful & friendly staff!

Beneto and Chadlo were amazing 👏 Very courteous staff! LOCATION is really good, it's 2 mins from the main market. Very clean and crisp interiors

Shower area should be separate, bathroom gets wet

Very nice hotel, clean and confortable room. The food was good and the staff very nice.

it was all good.

Very well located, quiet, most comfortable bed and bed linen I had in India. Very nice staff. Good restaurant. A very good value for money.

Nothing

Helpful Staff, great position, things generally worked

Nothing

Liked the location - it’s a couple of minutes from the city center, design and cleanness of the rooms, the breakfast was great. The check in went smoothly.

While the staff were smiley, the communication wasn’t efficient. No responding to messages, no taking dishes after a request, the checkout experience was abrupt and I felt the staff didn’t care less about us. It was a huge difference to Stone Hedge, where we also stayed.

THe breakfast was very good with some varieties.

There could have been room for some air inside as if it was slightly suffocating.

Spacious rooms with large bed, very welcoming on arrival with a traditional cup of tea. In most parts staff were polite and helpful

Several times I requested more toilet roll and was told it would be brought to my room but never arrived. On one evening the restaurant staff were extremely rude and ignored us for 20 minutes without taking out order so we left to find food elsewhere.

Good Heating for winter Easy to arrange tours Hot Water Comfy beds Very clean

The female staff were extremely helpful, friendly and professional, the male staff was 99% as good as the female staff. The room was advertised with a fridge which wasn’t present, the property had several power black outs which affected the heating and when at -11 heating was required. The breakfasts were brilliant especially the omelettes and porridge. The staff were very kind on Christmas Day when they put on a free buffet in the evening for guests. Upon arrival there was no heater in the room which I had to ask for even though I did ask if the room had heating prior via email. Communication via email wasn’t great as I had to ask 4 times before getting a reply, and it took a long time (several weeks) of no response which was a bit disappointing. Overall the staff was amazingly helpful, the hotel is nicely decorated, clean and the location is a 5 minute walk from the main market street. I would definitely recommend staying here and this would be my first hotel to go to again the next time I’m in Leh.

The lack of response from the hotel via email and messaging via booking.com, the fact the room was advertised with a fridge and heater of which there was no fridge and I had to ask for a heater, also advertised with Bath robe of which again wasn’t present and I had to ask for.

Stuff for incredibly helpful and welcoming for the first minute I arrived until I left. Hotel was a nice comfortable walking distance to the market. Breakfast was also yummy. Five stars all around.

Location, Staff, Cleanliness was good

Maybe they can include some indoor activities

2nd time I come here and still perfect ! Clean, beautiful, comfy, good staff 😍

Nothing

Located near the main Leh market. Comfortable cosy room and delicious food.

Nothing. All was good.

Clean and simple rooms

Staff could have been more courteous. Very rehearsed answers and reading from Manual standard responses to any queries or requests - without being very accommodating. Lacked warmth. Very little food options. Being only veg, they should really re look at their menu for the from rent prices that charge. Quite disappointing. Even breakfast buffet was below average.

Cleanliness. Decent rooms.

Limited Food options. Staff not very warm or engaging or ready to go beyond basics

great staff and comfortable rooms

Super ! - Literie confortable - Tout était très propre (salle de bain, draps, etc,) - Vue sur la montagne ! - Chauffage (apprécié en hiver) - Espaces modernes et design - Personnel agréable - Douche chaude et après-shampooing très appréciés :) - Restaurant et petit déjeuner de qualité

Seul ajout serait des options non-végétariennes au restaurant, mais ce n’est qu’un détail.

Tolle Lage füssläufig ins Zentrum. Schönes nachhaltiges Bsu- und Nutzungskonzept. Personal sehr freundlich.

Frühstück könnte auch etwas mehr für einen europäischen Geschmack bereithalten.

its a v bad hotel at a very good location.

The mid level staff has absolutely no idea what hospitality is. our non smoking room was reeking of cigarettes which triggered an asthma attack for my wife. broken lift, had to scale 2 floors everyday.

Clean room and friendly staff, relatively close to the main bazaar

everything is good. very nice staff. clean room. amazing breakfast. some hotel dosent have hair dryer in leh. but this hotel has a hair dryer. i highly recommend this place.

a little bit loud at night. thats all .

Pal hotel provided a lovely welcome to Ladakh with great service and wonderful views. The room was spacious and clean.

Proximity to lacal market and beautiful mountain view

Stunning hotel with the kindest staff. Nodol went out of her way to make sure we were comfortable and was extremely generous. The food is amazing and the coffee is the best in town. The beds are really comfortable and the rooms are clean with stunning views. Even in December there were hot showers. We loved that it is an eco hotel and there was no plastic.

Nothing, it is one of the nicest hotels we’ve ever stayed in.

Room was comfortable in general, nothing special but enough for my needs, bed good,tv good and bathroom ok. Didn't have balcony but the view was ok with mountain on the distance. Bellboys were nice and helpful they help me to set up the tv and were polite in general terms They were flexible with the payment taking USD when card didn't work In dining was ok. To spicy maybe but ok.

Breakfast was terrible, very poor options. Wether is included or not. The staff mostly was not helpful at all, l ask for help to hire a guide, still waiting for an answer. Employees at the breakfast were not very nice when explaining the options of cold and cooked breakfast, not helpful at all . The mornings after having dinner in my room the trays with food leftovers outside were there until midday, so was the trash, making the appearance from the lobby dirty and not take care off. I had to ask for water 2 times in 3 days. Last day they charged me the wrong amount and they asked me to come back to pay the right amount left from in dinning when l was already on my way to the airport. That was unprofessional and ridiculous.

Brand new and clean

Noisy at night in the lower floors

Friendly and helpful staff

Small room and had not set up the room for our family. This was fixed for us later.

The staff of the hotel is friendly and quick. The location is an advanage as it us close to the market approximately 500 mts. The breakfast spread was good. We enjoyed our stay.

We checked out early morning and there was no front office staff available at that time. The person who settled the bill didn't know about the components. We did not understand one of the billed elements. So in case you have an early check out,it is advised to check your bill at night to avoid confusion.

ホテルの設備が新しくよく手入れされており、快適に過ごすことができた。また、スタッフが親切でいろいろなお願い(タクシー予約、備品のオーダー、プリントアウト等)もすぐに対応してくれて、気持ち良く滞在できた。ホテルのレストランで数回食事をしたが、食事も美味しく、スタッフの対応も気持ち良いものだった。(ジンジャーレモンティーとトマトクリームスープが最高！)レセプションにあるショップで売っているものもセンスが良く、全体的にすごく良いホテルという感想。

時期がシーズン前だったため(5月初め)、レストランのメニューで選べないものがあり、そこが残念だった。

New and stylish hotel located on a silent street just 5 minutes walk from the central market