Holiday Inn Gloucester-Cheltenham by IHG vs Similar Hotels

Positive feedback on room comfort and recent refurbishments.

Rooms were described as large, spacious, and comfortable.

Mixed comments: some find rooms comfortable and spacious, others repeatedly mention small rooms, small beds, tight corridors and a dorm-like feel; TV noted as unnecessary in small rooms.

Mixed reviews, with some stating rooms were clean and comfortable, while others found bathrooms dated.

Multiple reviews noted clean rooms and good cleanliness.

Rooms were reported as spotless and had everything needed.

Multiple reviews explicitly note rooms and hotel are very clean ('very clean', 'Zimmer war sauber', 'sehr sauber'), no major cleanliness complaints.

Several reviews indicate filthy and neglected conditions, particularly in rooms and public areas.

Described as convenient for accessing key areas, including M5 and Gloucester centre.

Hotel located in a quiet village and great for exploring the area.

Location is repeatedly described as central and conveniently near the main train station; a few reviews note the station area can feel unsafe or a bit removed from tourist spots (~2 km).

Convenient location with good parking options, though some found walking in the over-flow parking dark and unwelcoming.

Staff were repeatedly described as friendly and helpful.

Staff were consistently described as friendly, attentive, and professional.

Service is frequently praised (friendly, helpful staff; specific praise for 'Herr Jovan' and reception), though one report criticized staff response during a fire alarm and occasional understaffing at breakfast.

Mostly positive sentiments about helpful staff despite some staff shortages during busy periods.

Excellent food quality and breakfast experiences reported.

Food was often described as delicious and well-organized during events.

Breakfast quality/content is generally acceptable, but several reviews point to poor organization, understaffing, missing cutlery and late replenishment; bar prices considered high by some.

Breakfast received positive feedback, with several guests mentioning high quality of restaurant meals.

Good amenities mentioned, including pool and leisure facilities.

Some amenities mentioned positively, although modernizing could be needed.

Amenities are adequate (breakfast, bar, luggage storage), but guests request a small fridge in rooms, mention expensive bar prices and limited/paid parking; aircon noted as somewhat weak by one guest.

Mostly positive comments about gym and pool facilities, although some amenities were not mentioned.

Great value for money highlighted, especially with breakfast included.

Reported as excellent value for quality received.

Strong positive consensus on value ('best rapport qualité prix', 'Top Preisleistungsverhältnis', 'reasonable price'); many guests explicitly praise price-to-quality ratio.

Perceived as good value for money despite some guests finding additional costs like parking excessive.